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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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K
kashwini74
from Noida, Uttar Pradesh
Oct 11, 2017
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Address: Ghaziabad, Uttar Pradesh, 201002

I raised connection request ticket on saturday 7th october 2017. One of the guys from airtel called me and said, they generated the appointment request on your address for the same day. Even after 5 days, i only got calls for appointment scheduling but they didn't visit till now.
They are not confirming whether they can deliver the plan or not.
Lead id - [protected]
And [protected]
Airtel customer support has been notified about the posted complaint.
My SIM number is [protected]
This SIM was missed for 6month but I forget to deactivate that SIM at that time.but now somebody's using my number.so plz ddeactivate that number as soon...its my humble request
There is no proper signal in Gachibowli near Radisson hotel.facing this problem since 1 month no progress. Service is very bad these days disappointed!
Airtel netwkr is vrh bd
I opened my airtel bank wallet, but my account showing not athorised debit transaction or blocked,
i have send mail allready 8 to 10 times regarding this but till date no solution,
very bad services.No person giving respons regarding these quiries. My no. [protected]
Hi,

Airtel is having world's poorest signals today in greater Noida, india. There is absolute no signal in phone and even on my wifi. My office is ruined - my job is at stake. I am very very upset with airtel and feel it a very big mistake of my life!
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    rachitabatra
    Oct 11, 2017
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    I'm on international roaming since july'17 and i confirmed with airtel customer care if i should convert my number to prepaid from postpaid to avoid overcharging of bills. Following are my issues:
    1. Team misinformed me that i will get a bill of only rs 149 per month for using postpaid number, with which i will be able to receive sms and number will remain active. And no surprise, i received a bill of around inr 6000.
    2. Team continuously ignored my emails knowing that i cannot reach them physically. On asking senior management's contact details, no response was given. When my fiancée reached out to them, they reduced the bill amount on their own to 1800, which is still too much as compared to what i was supposed to pay
    3. My number has been deactivated and i am always a international tollfree number. Is it not common sense that if you deactivate someone's number, they can't call you back
    4. When i gave my international number to contact me, nobody reached out to me
    5. Even when this dispute is on, airtel is charging late payment fee charges to me. Are you kidding me, i am not even using your service and still i am liable to pay these charges??
    I have a count of 59 emails exchanged between the team and myself in last 1 month and this is my last try to post it here. I would reach out to regulation authority if you guys still don't resolve this issue.
    Airtel customer support has been notified about the posted complaint.
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      V
      Vasudeepa
      from Kunnamangalam, Kerala
      Oct 11, 2017
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      Address: Coimbatore, Tamil Nadu, 641045

      Dear sir / madam, i am dr vasudevan. I am a airtel coimbatore prepaid customer. I am not able to send outgoing sms. There is no problem in incoming and outgoing calls. I visited many times in airtel store and have called 121 so many times but the problem still persists. [protected]
      Please urgently resolve my issue. I don't know why this is happening. I am really fed up with this issue. It is difficult at times if i can't send sms.

      Thanks
      Dr vasu
      Airtel customer support has been notified about the posted complaint.
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        M
        manashsilpop7
        from Dharmanagar, Tripura
        Oct 11, 2017
        Resolved
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        Resolved

        Address: 799250
        Website: airtel

        Sir, i have recharged rs 97 (400 min free call for 24 days pack) via airtel online service, amount debited from my axis bank account showing recharged successful but free voice call pack not activated to my airtel prepaid account. Amount of rs97.00 axis bank transaction refference no[protected] dated 11/10/17. Plz sir solve my issue as early as possible.
        From
        Saumen pal
        [protected]

        Email:- [protected]@ gmail.com
        Oct 18, 2017
        Complaint marked as Resolved 
        c.c commited to resoved this issue.
        Airtel customer support has been notified about the posted complaint.
        Plz give me only incoming call details my no is a [protected] september and october
        Hi

        I make payment through airtel bank, after successfully complete transaction

        still, MSEB not received payment of the bill

        Mob no [protected]

        Transaction ID - [protected]
        Sir
        My airtel number [protected] this number please re activate this number very important please help
        My number is [protected] my Airtel account is blocked due to unknown reason please unblock it as I've money in the wallet plz
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          R
          Ratul Barca Mukherjee
          from Kolkata, West Bengal
          Oct 11, 2017
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          My recharge was unsuccessful but money is credited from my bank account
          Hello! You have initiated to add rs.149 to your account [protected]. Please keep the txn id[protected] for future reference
          This is my reff no.
          What to do??
          When will i get my rechrg amount??
          Payment failed: your recent transaction for airtel mobile number: [protected], amount - rs. 149 and txn id[protected] has failed. Please click on the below link to try again. https://pay.airtel.in/red/r/8f1eb633s
          Airtel customer support has been notified about the posted complaint.
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            B
            Bathija Roshni
            from Mumbai, Maharashtra
            Oct 11, 2017
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            Address: Thane, Maharashtra, 421002
            Website: Worst service ever

            I decided to port my number, bt airtel provider rejected my request because of my outstanding bill amount, and they sent me a bill of rs. 475 everytime they say abse u ll nt b charged for sms, and everytime they charge me for sms... Airtel netwrk is the worst network ever, plans ko dete ho jio ko dekhkr pr apni service ko toh dekho, bade aaye jio ko takkar dene wale...
            Airtel customer support has been notified about the posted complaint.
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              A
              Ajita Madhavji
              from Mumbai, Maharashtra
              Oct 11, 2017
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              Address: Mumbai City, Maharashtra, 400038

              My complaint registered undercogcl[protected] is not resolved as per a sms sent. I have complaint 15 days back and was told it will resolve by 28th sept., long lapsed. Today morning i was told 48 hrs, n recieved a msg promptly that issue is resolved? Absurd to hear this. We are harressed that this is the only provider who has coverage issuses. I am in ntc house ballard estate which has no coverage when we enter the building. If i need to check messages it has to be on the road? I have lost a lot of clientale during peak season. Is airtel going to fill up this gap???
              Airtel customer support has been notified about the posted complaint.
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                S
                shubhamsharma2997
                from Silvassa, Dadra and Nagar Haveli
                Oct 11, 2017
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                Address: Indore, Madhya Pradesh, 452005

                I shubham sharma using airtel network.
                On 13/09/2017 i had applied for port. After that i received a call from airtel and had a talk with nisha pawar she asked whats the problem? Why you want to port.. I told her 2 complaint
                (1) idea is offering good combo packs of net and call that was on recharge of 399₹ 1gb/day and unlimited free call on all network for 84 days
                (2) not getting proper 4g network in my house

                Then she told me we cant offer you same pack but we can offer you on recharge of 399₹ 1gb/day and unlimited call on all network for 70 days
                Cause plan has been change and validity of offer is reduced from 84 days to 70 days
                I said i'm ok with this offer. Then she said but you have to recharge with 399₹ within 24 hours and then i made recharge in few minutes with mean of airtel app.

                Second problem was 4g network issue in house she noted my full address and told we will be checking it.

                According to recharge i should have got validity of 70 days but my validity is over and today (11/10/2017) i have to pay for net call and everything according to 70 days validity should be upto 22/11/2017

                I call airtel customer care today (11/10/2017) on 11:27 a. M and had a talk with senior executives sandeep malviya. He told me that there only one cause of portablitiy is mentioned over here that was network issue at my place and no offer is mentioned. I told him this is not my problem that she has not mentioned offer i'm fool that i will recharge for 399₹ when i'm getting same offer for 349₹ she must have offered me thats why i had recharge for 399₹. Behaviour of sandeep malviya was also not good
                I'm unhappy with airtel
                I have paid for net and call i should get it this is my right
                +3 photos
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                  S
                  shneg
                  from Coimbatore, Tamil Nadu
                  Oct 11, 2017
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                  Address: 641687
                  Website: www.airtel.in

                  Team Airtel,

                  I bought an Airtel prepaid sim card with number [protected] few years ago. I stopped using it since 6 months. It has been deactivated, and I am unable to get the number back. Please direct me about ho to reactivate my number. I can be reached at shneg.[protected]@gmail.com

                  Regards,
                  shinega
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                    C
                    Chandrashekhar Siva
                    from Lalganj, Bihar
                    Oct 11, 2017
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                    Airtel promises to have the best mobile data and as per their advertisement ookhla has said that their connectivity speed is the best. It is a lie. I have airtel connection and using mobile data. The speed test shows not even 1 mbps speed for upload and download. How come airtel promises to be a good network provider when there are so many issues with them.
                    +1 photos
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                      P
                      parth balai
                      from Kandla, Gujarat
                      Oct 11, 2017
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                      Address: Mumbai City, Maharashtra, 91
                      Website: [email protected]

                      Please solve my complain according to data network and signal problem because many users are complaining about it but no any solution and no any query solve abou 4g data network.
                      Mostly telecom company high and secure signal but airtel is no data signal properly and not secure so please solve it because if we go to other company then you call us so please take action fast.
                      Airtel customer support has been notified about the posted complaint.
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                        K
                        Krishnann68
                        from Chennai, Tamil Nadu
                        Oct 11, 2017
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                        I would like to bring it to the notice of airtel regarding the tower installation. I have a land of 2400 sq.ft at Arrakonam, North Arcot district.I am willing to provide my land for rent for tower installation.

                        The signal coverage in that area is low.Kindly respond to the request.

                        Regards,
                        M.Govindakrishnan

                        contact: [protected]
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                          A
                          Ali Thakur
                          from Hyderabad, Telangana
                          Oct 11, 2017
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                          When i send my new airtel sim number to 121 it says not a valid keyword please send help to 121.

                          This makes no sense at all. Online its just asked to send this sms and then wait for the old sim to deactivate and the new sim will work in 4g which is not helpful.

                          Airtel network is going pathetic day by day. Here in rabale the 3g services as well do not work. I was told 2 months back that the issue will be resolved but is still the same.

                          Please help and advise!
                          Airtel customer support has been notified about the posted complaint.
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                            farro8896
                            from Atraulia, Uttar Pradesh
                            Oct 11, 2017
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                            My account is blocked i don't know why i have money in my wallet i need it please unblock when i opened my account today and added 200 rs and when i transfered it to anothercwallet it says your account is blocked please help i have 200 in my wallet i request u to unblock my account please i have to give it to someone
                            Wallet registered no.[protected]
                            Airtel customer support has been notified about the posted complaint.
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                              R
                              Rashu123
                              from Noida, Uttar Pradesh
                              Oct 11, 2017
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                              Address: Bangalore, Karnataka, 560100

                              I tried to change my network to airtel postpaid connection through corporate offer. When i raised request one of executive (Kumar p - ne0003) called and asked he need to do verification and he cant collect docs directly and i need to whatsapp. I sent all documents through whats app and i got a call from one more executive asking for some more docs through whatsapp. After a day i got a call from same executive (Women) that executive kumar p will handover me the sim. Kumar p called me after a day and said he will drop sim at my residence. That day i did not receive sim and when i called he responded rudely that he is busy. Next day he said it is raining. Next day he said he is sick. Next day he said to his manager that i am not picking call though i did not call me at all. Everyday his manager used to promise me that i will receive sim 100% that day and everyday turned out as false promise. Executive kumar p was so rude and he used to harss me and shout at me everytime. Now, my old network is disconnected and i do not have airtel sim to use. What a pathetic and disturbing experience i got. Seriously, someone can harass so badly to their customer like this?
                              Airtel customer support has been notified about the posted complaint.
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                                K
                                karthikramya
                                Oct 11, 2017
                                Resolved
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                                Resolved

                                Address: 642001

                                Airtel is india's biggest no.1 fraud network

                                My dth id : [protected]

                                Last 2 month iam using roi pack rs.160/- per month
                                But every month iam recharging for rs.200/-

                                Finally i recharged date 28-sep-2017, but now iam received end date 28-oct-2017

                                Refund my money to dth recharge

                                Finally i recharged date 28-sep-2017, but now iam received end daet 28-oct-2017
                                +1 photos
                                Jun 2, 2021
                                Complaint marked as Resolved 
                                Resolved
                                Airtel customer support has been notified about the posted complaint.
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                                  D
                                  daskprashant
                                  from Bengaluru, Karnataka
                                  Oct 11, 2017
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                                  Address: 560038
                                  Website: www.airtel.com

                                  I am facing network problem on receiving calls and internet services at my office location for more than 3 months now. After giving almost 10 complains and so many promises from airtel, the problem is not resolved - showing their cold attitude towards customer. I have started looking for number potting.
                                  If i get a chance to file a legal case against this company i would jump in to doing so to ensure they dnt play dirty with the customers. I am sure there are so many like me in this country whose complains are ignored because, sunil mittal of airtel knows nothing will happen to them being protected by the govt and blessing of high level corrupted politicians in this country.
                                  Airtel customer support has been notified about the posted complaint.
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                                    M
                                    MOhammed Abdul Wadood
                                    from Chennai, Tamil Nadu
                                    Oct 11, 2017
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                                    Address: 600014

                                    My no is [protected] i have given a request to covert my service from post paid to prepaid on 8/10/17 in express avenue chennai airtel showroom and also paid them my existing bill and extra 200 rs as they asked me to they said once the post paid line disconnected immediately my prepaid sim will be activated but even after 3 complete days my line got deactivated but still the prepaid is not activated ihave faced so many issues due to lack of communication all my clients are missing wen they charge 100 rs if we dint pay on time this is their mistake i want to file a complaint and need a compensation on this
                                    Airtel customer support has been notified about the posted complaint.
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                                      A
                                      aniket babu
                                      Oct 11, 2017
                                      Resolved
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                                      Resolved

                                      My airtel number (Also wallet number) is [[protected]], i loaded 500 rupees on 06/10/2017 at 07:28 pm in my airtel money wallet. I do one transaction of rs 402.85. And the transaction was successful. But next morning when i want to recharge my airtel number through airtel money wallet then it's shows that. Your debit transactions are blocked in this wallet (I send the prompt in attachment). But next day i received the cashback and it was successfully credited.
                                      I also try to call the customer care but he didn't respond me...
                                      How it happens and please unblock my wallet for debit transactions
                                      Oct 20, 2017
                                      Complaint marked as Resolved 
                                      After 2 weeks Airtel customer response my problem. And solved
                                      Airtel customer support has been notified about the posted complaint.
                                      Oct 13, 2017
                                      Updated by aniket babu
                                      Dear sir, As I received your mail, I am uploading the PROOF OF IDENTITY(POI), AND WALLET STATEMENT OF MY ACCOUNT ( IN THE FORM OF SMS I RECEIVED..).
                                      And please solve my issue as soon as possible..

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                                        F
                                        farde
                                        from Hyderabad, Telangana
                                        Oct 11, 2017
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                                        Address: 500045

                                        Hi team i am unhappy with your team they said me last month to recharge with 399 and get 3 month free but they not fulfill that promise please i am PORT my number to other network you people are layer ...
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