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Updated: Jun 10, 2026
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S
Sulabh Dixit
from Haridwar, Uttarakhand
Apr 28, 2022
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Address: Gachibowli, Hyderabad

I am facing issues with my internet for more than a week and filed a complaint a week ago, when i called to customer care they told me they will schedule a visit of technician. but without any visit or confirmation from my side they closed the complaint with no resolution provided.
and my internet is not working since 2 days but every time when i call they say they will be sending a guy in 3-4 hrs. and it has been more than 30 hrs to this.
this is the worst customer support which i am facing, i have used hathway and act and they are far better than airtel in area of customer service.
they provide resolution in 4-6 hrs only. but in airtel after 2 days i am still not sure if they will resolve it today or not, or maybe they will close the complaint without informing same as earlier
Airtel customer support has been notified about the posted complaint.
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    S
    Srinivasan Maniyarasu
    from Bengaluru, Karnataka
    Apr 28, 2022
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    Address: Airtel chennai

    Hello sir/madam

    Iam Srinivasan. One of the customer of Airtel. Since am using Airtel for long time.but the past one week am facing mobile data connectivity issue and also am unable to make phone calls. Airtel signal is completely lost. When am trying to reach out the Airtel customer care there is no proper response and resolution.kindly look out this issue and resolve as soon as possible.

    Ph: [protected]
    Airtel customer support has been notified about the posted complaint.
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      N
      Neethu Rajendran
      Apr 27, 2022
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      My Airtel has stopped working suddenly and customer care is telling that its an old one and hence got damaged.
      I am no longer in India and my sim was taken from Bangalore during my work time. My family resides in Kerala. Please at least help me to get a duplicate sim from Kerala.
      Airtel customer support has been notified about the posted complaint.
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        S
        sensoft2021
        Apr 27, 2022
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        I want to disconnect my Airtel landline connection and internet connection. I have previously lodged an application, on phone, but no action has been taken yet by Airtel company.

        Details of landline connection:-

        Telephone Number:[protected]
        Firm name (On whose name landline connection is taken): chennai

        Please take action as soon as possible
        Airtel customer support has been notified about the posted complaint.
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          S
          Sajini Ramchandra
          Apr 27, 2022
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          Address: Rajajinagar

          Number :[protected]
          Plan to recharge:118
          Accidently recharge:148.

          Kindly, revert the recharge. Its enough. No need to refund.
          Airtel customer support has been notified about the posted complaint.
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            B
            BasuDev C
            Apr 27, 2022
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            Internet not working
            Airtel customer support has been notified about the posted complaint.
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              J
              Jayanthi thamizharasan
              Apr 27, 2022
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              I recharged offer pack of 796 but not coming channel
              Airtel customer support has been notified about the posted complaint.
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                A
                ashiq@24
                Apr 27, 2022
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                Address: armed forces hospital , khamis mushait

                Hi i am using airtel prepaid sim in KSA for my banking OTP purpose . unfortunately my sim is inactive now. so i am not able recieve my OTP from india. can you give suggestion to resolve it?
                Airtel customer support has been notified about the posted complaint.
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                  O
                  Officerbabu
                  from Basti, Uttar Pradesh
                  Apr 27, 2022
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                  Website: Consumer complaint

                  I am user of airtel, main ek student hun mujhe online class karna hota hai to Mera pahle jio ka sim tha to usmein network sahi se nahin tha main online class nahin kar pata tha, lekin Maine ads dekha ki Airtel faster 4G network hai to main apna sim Airtel mein port kara liya lekin yaha per iska port karane ka koi fayeda hua nahin yah jio se bhi bekar hai aur uska network usse bhi kharab hai, jab ki iska plan jio se bhi adhik hai, mujhe recharge ke liye adhik paise dene honge jio ki tulna mein, main app per subscription lekar padhta hun jab se main Airtel mein port karaya hun tab se Mera har ek din bekar ja raha hai kyunki mobile mein network hi nahin rahti hai na speed net chalta hai
                  Airtel customer support has been notified about the posted complaint.
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                    G
                    Gobis
                    Apr 27, 2022
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                    Website: Airtel

                    I have rechrged done on 26 April 2022 which having a free access to Amazon Prime for 30 days in mobile edition app.Amazon prime app couldn't access to use. But In airtel app showing Amazon prime is claimed.
                    Airtel customer support has been notified about the posted complaint.
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                      A
                      AmlanDas
                      Apr 26, 2022
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                      Airtel Postpaid Connection: Outgoing calls barred/deactivated (postpaid number 9910947333)

                      Address: Sector 66

                      I have an Airtel Black connection with my wife Ms Satabdi Bose's number [protected] added to the plan as a postpaid connection.

                      This is really very frustrating and unprofessional from Airtel to deactivate/ barred the number (i.e. [protected]) for all outgoing calls without any appropriate justification and prior notice. We used to pay our bills on a regular interval and that too without delay or after the due date. Till date,...
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                      A
                      ar shan
                      Apr 26, 2022
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                      Address: Dahisar east

                      For some reason the local body at dahisar east is cutting off my connection and giving lame excuses when others connection is working
                      Airtel customer support has been notified about the posted complaint.
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                        G
                        GAYATRI MENON
                        Apr 26, 2022
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                        Hello, I have recharged for an Airtel prepaid pack of 755/- which includes international calls to uae and few other countries. My money got deducted from my account but the recharge is not reflected. I am not able to make calls. Please do the needful and make the recharge reflected.
                        Thankyou.
                        Airtel customer support has been notified about the posted complaint.
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                          J
                          jeswantjm
                          from Bengaluru, Karnataka
                          Apr 26, 2022
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                          Address: Bangalore

                          BANGALORE: Despite reservations of residents who have had bad experiences with broadband installation crews, we allowed Airtel to put up Xstream connection box in our apartment building, which they did on March 11-12, 2022. But till date (April 26), they haven't given connections like they'd agreed to after confirming feasibility. Airtel. Place of installation: Bangalore 560084 (North Road, Thomas/Cooke Town). We'd been assured that the work would be completed in 2-3 days.
                          Airtel customer support has been notified about the posted complaint.
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                            J
                            jeswantjm
                            from Bengaluru, Karnataka
                            Apr 26, 2022
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                            Address: Bangalore

                            Despite reservations of residents who have had bad experiences with broadband installation crews, we allowed Airtel to put up Xstream connection box in our apartment building, which they did on March 11-12, 2022. But till date (April 26), they haven't given connections like they'd agreed to after confirming feasibility. Airtel. Place of installation: Bangalore 560084 (North Road, Thomas/Cooke Town). We'd been assured that the work would be completed in 2-3 days.
                            Airtel customer support has been notified about the posted complaint.
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                              A
                              Anukotin
                              from Naharlagun, Arunachal Pradesh
                              Apr 26, 2022
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                              Airtel deducted my money without successfully recharging .I need my money to be refunded asap!! It has never happened before but yesterday when I recharged my phone it failed but Airtel deducted my money, very dissapointed with Airtel service !!! I need my money to be refunded !!
                              Airtel customer support has been notified about the posted complaint.
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                                N
                                nony89
                                Apr 26, 2022
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                                After porting to airtel my mobile data is not working if I try to call customer care they asked me to fill the top send on the alternate number.
                                I don't have any alternate number please help me to resolve the issue

                                my mobile number is [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  E
                                  Euma
                                  from Chennai, Tamil Nadu
                                  Apr 25, 2022
                                  Resolved
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                                  Resolved

                                  I submitted a complaint reg the above issue. But it does not appear in the list of complaints in my account
                                  May 2, 2022
                                  Complaint marked as Resolved 
                                  It is not resolved but it appears that the complaint is closed
                                  Airtel customer support has been notified about the posted complaint.
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                                  Is there a confusion regarding the complaint. While I never closed the complaint as the problem is pending and not resolved I stress that necessary steps to resolve the issue must be taken
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                                    B
                                    balaraj80
                                    Apr 25, 2022
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                                    I have recharged my airtel prepaid no on 10.4.2022 for 799 rs Order Id:[protected] through net banking.The transaction failed and money has been deducted.It’s been more than 2 weeks still my money has not been refunded.plz do the needful.
                                    Airtel customer support has been notified about the posted complaint.
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                                      G
                                      gauravkgoyal17
                                      from Delhi, Delhi
                                      Apr 25, 2022
                                      Resolved
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                                      Resolved

                                      Address: Gurgaon

                                      There are two Airtel Broadband junction box installed on my boundary wall. These boxes were installed without my knowledge.

                                      It is requested to remove or shift the Airtel Broadband Junction Box at the earliest. Else, I will have to cut the wires.

                                      Gaurav
                                      [protected]
                                      O-36, South City 1, Gurgaon
                                      Jun 27, 2022
                                      Complaint marked as Resolved 
                                      No steps taken by Airtel
                                      Airtel customer support has been notified about the posted complaint.
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