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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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V
Venkat Sudheer Reddy
from Bengaluru, Karnataka
Oct 27, 2017
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I recharged number with 260 rupees on 29/09/2017. For the offer 1.5 gb/day for 28 days. But whenever i turn on my data, my main balance is being deducted. I lost 250 rupees in my main balance.

I tried many times to reach customer care. I couldn't able connect to customer care by given number (121, 123).

Even i went to airte store thinking i may get some details. But staff said they were busy busy and couldn't help that time.

Please help me out with this.

And make sure airtel has a complaint box in their mobile app and websites.

Thank you.
Airtel customer support has been notified about the posted complaint.
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    A
    anilk77
    from Mumbai, Maharashtra
    Oct 27, 2017
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    Address: 560037

    I am using air tel post paid no (81*44) from last 1 year, because of too much out stand bill every time, i have given request to airtel to migrate to prepaid a month ago, but it was not done. But un fortunatly in a qucik time, i suppose to travel to china country for more than 3 monts, now i am in china country, yesterday my post paid sim lost signal and checked in aitel app, it show as prepaid. I called customer care, they have told it is already converted to prepaid. But with out my confirmation before converting to prepaid, how they have migrated my sim?
    Airtel customer support has been notified about the posted complaint.
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      R
      Ramya Batlanki
      from Hyderabad, Telangana
      Oct 27, 2017
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      Address: 500030

      I have a 4g handset and i got a new 4g sim onl because if this offer nd now its not valid on my nun can i know y it's not valid y do u promise thigs wen u can't do it this is not fair when u cant give it to everyone dont advertise about it make sure i[censored] give such advertisements or else one would prefer a better company who would provide a better service
      Airtel customer support has been notified about the posted complaint.
      Change mobile number in Airtel DTH service from [protected] to [protected] in customer ID [protected]
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        S
        Sheikh Ismael Zabi Ulla
        Oct 27, 2017
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        I have airtel sim [protected] the number was disconnected on 01/10/2017 due to non-usage of 90days.
        From the date of deactivation i have contacted airtel relationship center and also send a mail to [protected]@airtel.com they only make a fake promise daily that they will reactivate my sim but i still now my no not reactivated nd suddenly with rudely arc saying sim no longer available for you and i send a mail again to [protected]@airtel.com they still they are saying same thing so kindly solve my issue such a important sim that one
        Airtel customer support has been notified about the posted complaint.
        Block my airtel number [protected] immediately I have lost
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          M
          Md Jahangir Khan
          Oct 27, 2017
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          Address: Patna, Bihar, 800007

          I have airtel Sim [protected] belongs to Bihar Patna however i came to Saudi Arabia in Jeddah but i found my sim network in not showing. no network available please help us.

          My Email ID: mohd.[protected]@gmail.com
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            G
            from Jalpaiguri, West Bengal
            Oct 26, 2017
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            Address: Balasore, Odisha, 756039

            Sir,
            I am GOURANGA DUTTA having an Airtel connection [protected], I have recharged the amount of Rs.399 and got only 70days validity. I recharged through My Airtel app and I got conformatio about 84days validity by recharge of Rs.399. I recharged the same but got only 70days. I called to 198 customer support and failed to get any appropriate resolution regarding my 84days validity. I also got the SMS about same and for your kind conformatin find the same from the attachment. But your agents are not giving me any concrete information and resolution.
            As per my view is concern the customer support agents are not so much efficient to serve the customers of Airtel. Airtel is one of the best network but having worthless customer support agents, you should be ashamed of it.

            Lastly my concern is that you just look into my issue and provide me the rest 14 days of validity and call me back after the resolution.
            Airtel customer support has been notified about the posted complaint.
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              S
              from Perambalur, Tamil Nadu
              Oct 26, 2017
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              Address: Salem, Tamil Nadu, 636002

              I had visited Airtel 4G Centre at Sarsha College Road -- I raised complaint wrt
              a) Low Speed
              b) Higher Charges being billed, since Jio consumer were given Rs 459 charge for 84 days unlimited calling messaging and 1 GB Data

              Your execuitve told we have the same plan and we will increase the speed I said ok to convert and be in Airtel

              However A call came from Airtel Customer care and he explained lower charge I told keep the same plan since I would loose balance of Data of 53 GB increase the 4 G speed which is very low else let me shift to JIO

              Now you have stopped the mobility services leading to business loss it is very unethical

              Regards
              Sachin Sethi
              [protected]
              Airtel customer support has been notified about the posted complaint.
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                S
                from Gurgaon, Haryana
                Oct 26, 2017
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                Address: 121006

                Wynk music: mp3 & hindi songs

                Your rating:[protected]

                Everyone attention! If you are a music lover please read this with mind and heart... This website is a totally fraud... Website is like a game, no one can solve the problem. This website company agree with me our website is a bug and wynk music mailed me read every one the same wynk mailed me... (We can't commit you any time line for this,) website charged money for downloading but website provide you a gimmick of website 'aao solve your song after that you ll get download the song, if you solved the website gimmick however website provide you a worst version of song... Original song recording is a 1411kbps i am going to registered fir against wynk music after that i filed a case against wynk music because wynk music harass me a lot... This website is a home of harassment and wynk music regularly invented new kind of harassmental things. This kind of websites doesn't know what is the meaning of songs and music soul... Only knows how can we earn money with innocent people therefore wynk music create a 'mayajaal' of website... Yeh log itne 'bikmange' hai ki, aap ki mahanat ke 5 rupee bhi khaa jaate hai to be continued...
                Next...

                Wynk mein koi responsible nahin hai...

                Wynk answer you a monopoly tactic

                Why you people not downloding songs open internet...
                Waise hi music industry 'barbaad' hai, baaki in websiteon ne kar diya hai... Aaj tak samaj nahin aata ki gaane sunne ke bhi monthly paise do,... Wah kaya business hai... Duniya ka sabse aacha business...
                To be continued...

                Sandeep katariya
                [protected]@gmail.com
                [protected]@gmail.com
                Airtel customer support has been notified about the posted complaint.
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                  R
                  Rahul_sap24
                  from New Delhi, Delhi
                  Oct 26, 2017
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201305
                  Website: www.airtel.in

                  Hello,

                  I have raised a request for new broadband connection on 12th october to airtel in my area and have sent the required documents to the person named manish, also paid the rs 500 activation charges as requested by him. Due to feasibility issues, they are not able to install the connection in my area. It's being two weeks now and my amount has not been refunded until now.

                  Here is the transaction id for paying activation charges: [protected]

                  Best regards,
                  Rahul
                  Airtel customer support has been notified about the posted complaint.
                  Name hardyal compny airtel mobile number [protected] ko deactivate karna hai
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                    R
                    Rajagopalan Ramasubramanian
                    from Bengaluru, Karnataka
                    Oct 26, 2017
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                    Address: 560075
                    Website: ICF

                    My mobile number [protected]
                    unable to link adhhar number. The airtel office at thippasandra, bangalore advised me to change the sim card to new one[protected]u. Evenafter that i am not getting otp to enable adhaar linkage.
                    Sms is not working.
                    Repeated request no response
                    every time they say they are taking up the matter with ho.
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                      S
                      Simanta Roy
                      from Mumbai, Maharashtra
                      Oct 26, 2017
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                      Address: 700091
                      Website: Airtel.in

                      Dear concern, i loaded rs4000 in my airtel money bank app, and after that i was trying to trasfer money from airtel money bank to other bank, but i was not able to do that, i lodge a complain at airtel money bank customer care on 20.10.2017. But they are list bother to unblock my debit freeze option in my account, and unable to provide me the correctresolution. Now my money is blocked. Please help to get my money back.
                      Airtel customer support has been notified about the posted complaint.
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                        D
                        Dipankar Mahata
                        from Balurghat, West Bengal
                        Oct 26, 2017
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                        Address: 721125

                        We are facing a lot of problem due to low range of your tower.Jio has been launched few days ago.so, we request to arrange a tower or other facility as soon as possible otherwise your customers will leave your network.
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                          T
                          tanooj
                          Oct 26, 2017
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                          My Airtel Payments Bank account blocked due to incorrect pin but later i tried to contact them @[protected]@airtelbank.com but they are continuously delaying the issue without resolving.
                          Also my money got stuck in the bank due to which i was unable to pay my postpaid bill but still i managed to pay last month from my bank and again i need to pay this month bill from my bank though my money is in Airtel Bank.

                          Also my concern is "Why there is no customer care number to Airtel Payment Bank"
                          Airtel customer support has been notified about the posted complaint.
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                            V
                            Vasu Ramakrishna
                            from Delhi, Delhi
                            Oct 26, 2017
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                            Address: Mysore, Karnataka, 570021
                            Website: Airtel.in

                            Fixed line number: [protected]
                            Mobile number: [protected]

                            25th sep - had made a wrong payment of inr. 76, 571/- instead of inr 765.71/-
                            25th sep - reported this to customer support
                            26/27th sep - got a call from support team that it will be resolved
                            28th sep - got an email with ref54067309 that this will be resolved in 3 days
                            Following up repeatedly, found out that the request was closed mentioning the refund was initiated on 4th oct
                            17/18th sep - got a call asking me my credit card statement to confirm that the refund has not happened
                            18th sep - sent the credit card statement which clearly shows the refund missing

                            Have been calling up almost every day since then and only get response such as we will resolve this in 24 hours and that has not happened so far - as on today, 26th oct
                            26th oct - someone from the customer support team emailed a receipt for the refund with:
                            Receipt number: 78978251
                            Transaction number: 621492|refund reversal|88335944
                            Payment date/time:[protected]:28:52.0
                            Payment from reversal - self care payment - citibank

                            Just sending this receipt will not close the transaction as the amount needs to be refunded to my account.

                            Hopefully the customer support team will look into this and do the needful at the earliest.
                            Airtel customer support has been notified about the posted complaint.
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                              K
                              kunals77
                              from Mumbai, Maharashtra
                              Oct 26, 2017
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                              Address: 400063
                              Website: airtel broadband

                              Sir/madam,

                              We had applied for new connection since 2 weeks your executive had come to take the papers and documents and promised us connection in a weeks time it has been 2 week he is nt picking our phone and not giving us any answer.
                              His number is [protected]/[protected].
                              Attach herewith a copy of the form also
                              I dont know wht kind of service u provide i[censored] dont want to give connection why do u even send your person.

                              I have 2 request from you please return all our documents back and please let me know how could i complain about this person so that he doesnt do this to anyone else.

                              I personal think it is racket to get details information and documents of persons and use it to get fraud connection.
                              Please look into the matter

                              Kunal mehra
                              Sk packaging
                              [protected]
                              Airtel customer support has been notified about the posted complaint.
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                                D
                                Devi Gunabalan
                                from Morena, Madhya Pradesh
                                Oct 26, 2017
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                                Address: Chennai, Tamil Nadu, 600003

                                What happened to ur signal?ad ellam nalla thaan irukku kadal thaandu malai thaandanalum signal kaedaikumnu but no waste of my energy..
                                engayum signal illa...i think if it continues in future i change my network...i know naan oruthi porathu naala ungalukku entha loss um illa but this is my frustration abt ur network...
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                                  C
                                  CA Raghu
                                  from Bengaluru, Karnataka
                                  Oct 26, 2017
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                                  Address: 560065

                                  Hi team

                                  I wanted to change the airtel plan from post paid to pre paid, on 10th october 2017, i submitted the relevant documents with photo and i'd proofs.

                                  After 5 days on 15th october 2017, when i called customer care, i was infirmed airtel store at yelahanka new town store has not yet submitted the documents for activation. On the same day when i visited after waiting for 25 minutes, they informed me it will be activated in next 48 hour.
                                  I again i visited the store on 20 the october 2017, the staff of the store were rude, irresponsible, pathetic in their in answering my query. Since i used[protected] number for official and social purpose, now i am disconnected with my colleagues, family members.

                                  Need help in activating the sim for the number [protected].

                                  Regards,
                                  Raghu
                                  Airtel customer support has been notified about the posted complaint.
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                                    A
                                    Abhilash Kar
                                    from Ingraj Bazar, West Bengal
                                    Oct 26, 2017
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                                    Address: Bargarh, Odisha, 768028

                                    No combo packs are showing on my phone even thought it's 4g, previously it showed when i opted for the 499 pack which gave 2gb data per day for 84 days and unlimited calls. But only 28 day packs are showing here in my airtel app. Everyday i get messages from airtel about the 70 days pack and 84 days pack but those packs just doesn't show up in the browse packs section inside the special stv combo packs too. I am a prepaid user by the way.
                                    Airtel customer support has been notified about the posted complaint.
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                                      L
                                      LKDubey
                                      from Delhi, Delhi
                                      Oct 26, 2017
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                                      I've ported my number from airtel postpaid to airtel prepaid. And after activation, i tried to recharge it online but i was unable to do so.
                                      I called customer care many times and mailed them as well but my issue is not yet resolved. I can't port my number to other network as it needs 90 days to be in a particular network.

                                      I'm frustrated and want it to be resolved asap.
                                      Airtel customer support has been notified about the posted complaint.
                                      Oct 31, 2017
                                      Updated by LKDubey
                                      Airtel — unable to recharge my airtel prepaid number online (ported from airtel postpaid to airtel prepaid)

                                      1 Review
                                      Lk LKDubey on Oct 26, 2017 Mark as Resolved
                                      Phone/Mobile Number: [protected]

                                      I've ported my number from airtel postpaid to airtel prepaid (Andhra Pradesh circle). And after activation, i tried to recharge it online but i was unable to do so.
                                      I called customer care many times and mailed them as well but my issue is not yet resolved. I can't port my number to other network as it needs 90 days to be in a particular network.

                                      I'm frustrated and want it to be resolved asap. This was a big mistake to choose Airtel. The company tells that they are the Giant in telecommunication area but does not behave like it.

                                      Just because of this issue, I am not porting my other numbers to Airtel.
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                                        piyushmuskaan
                                        from Varanasi, Uttar Pradesh
                                        Oct 26, 2017
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                                        Address: Agra, Uttar Pradesh, 282010

                                        I had recharged my number with 399 pack. which provide 70 days internet recharge..but i got only 30 days validity. m screwed up by your network. hope i will get my solution. i have been cheated.. nd its my right to get it done vefore hand. if nit i will surely take an action against your network in TRAI
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