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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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W
William Carey
from Puducherry, Puducherry
Oct 8, 2017
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Address: 530007
Website: www.consumercompliants.in

I have converted my SIM from 3G to 4G. My sim was activated but not restored my SMS facility. I visited the same otlet in Vizag where I have taken the 4G SIM. In their records it was found that SMS is inactive. Already 4 days complted. Kindly restore the SMS facility. My mobile number is [protected].
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    Ram Abhishek
    from Durg, Chhattisgarh
    Oct 8, 2017
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    Dear sir,
    I am using airtel since 2016, my mobile no is [protected], my mobile is 3g from beginning i m using the no, and i have recharge always 3g service and the full network show in mobile but whenever we are using net always slow worst as not 2g we can say 0g.
    I requested u to kindly look after it we are paying for it not getting proper network.
    Airtel customer support has been notified about the posted complaint.
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      Ushree Banerjee
      from New Delhi, Delhi
      Oct 8, 2017
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      My number [protected]. I am on international roaming currently. I get my number recharged with international packs 647 but still my balance is deducted. My calls are not free. I am not getting Internet nor free incoming. What is the appropriate recharge amount? And please sort this out immediately.
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        subhasis.raha
        from Kolkata, West Bengal
        Oct 8, 2017
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        Address: Kolkata, West Bengal, 700120

        Hi,
        I have paid inr 399 for 70 days (On 07-sep-2017) plan for my mobile [protected] but the plan got discontinued after 28 days. I have tried to call 121 but there is no one picking up from customer care. I was so frustrated, as i was not able to make any business call and not even accessing 4g, so i had decided to port out and choose a new operator. Now airtel has called me at least 10 times asking for the port out reason but not yet approved.
        It's becoming very annoying and lost trust on airtel.

        Need assistance.

        Thanks,
        Subhasis
        Airtel customer support has been notified about the posted complaint.
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          D
          ddorayyarao
          from Hyderabad, Telangana
          Oct 8, 2017
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          I'm a customer to you from last ten years. You are not given offers to existing customers so iam sent port.1st october from [protected] i received call he offers me 84gb 84days with unlimited std and local calls for the recharge of rs 399/-. I am satisfied with that offer then i am transferred the amount from airtel bank. Now they will not activate that offer. Kindly check the phone conservation with me. Activate the promise offer at an early date. Wait for your reply.
          Airtel customer support has been notified about the posted complaint.
          Oct 08, 2017
          Updated by ddorayyarao
          7th October 2017
          Oct 08, 2017
          Updated by ddorayyarao
          8th October 2017
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            S
            safwanar
            from Madhugiri, Karnataka
            Oct 8, 2017
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            Sir,
            I am airtel customer for more than 10 yrs.I recently ported my second sim also to airtel.But after porting outgoing calls are barred. I called customer care several times, and also I went to the airtel office several times.Both of them didnt able to rectify the problem and both are blaming each other.Worse customer service.
            Airtel customer support has been notified about the posted complaint.
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              I
              Indar Sen
              from Imphal, Manipur
              Oct 8, 2017
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              Address: Nalanda, Bihar, 803108

              I have purchage a new conection of digitatv online but your engineer could not be povide my bill receipt.

              after my email coplints(reference no [protected]) he could provide me a fake bill.
              so please solve it otherwise i take a help by consumer forum.
              regard indrajeet
              [protected]
              costomer id [protected]
              Airtel customer support has been notified about the posted complaint.
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                A
                Alliebear Adithi
                from Hyderabad, Telangana
                Oct 8, 2017
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                Address: Hyderabad, Andhra Pradesh, 500 083

                Actually from past few days when we are watching tv 📺 immediately in between there is a message appearing on the screen telling viewing card is not inserted properly and there is a disconnection occurring it is causing a lot of distraction and disturbance to us could you tell why we are facing this problem so actually we don't want to remove the viewing card as it may cause some problem if we don't remove it properly
                Airtel customer support has been notified about the posted complaint.
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                  S
                  Sanjayniku
                  from Belgaum, Karnataka
                  Oct 8, 2017
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                  Address: Bellary, Karnataka, 583275
                  Website: Airtel network

                  4g lte internet speed is very very slow. Even airtel 4g speed is not even matching with 2g speed of other network.. Day by day airtel network getting worst, i have given complaint earlier also and without any action taken i got message that problem has been resolved... Slowest internet speed among all network.. I am using this airtel from last 5 years but now i have to think about other network..
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    sweta r
                    from Morjim, Goa
                    Oct 8, 2017
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                    I tried to swap my 3g sim to 4g by sending sms to 121, but accidentally sent wrong sim number. (Sent 19 digit no. Instead of 20), and then confirmed the submission as i didn't notice the mistake. Still i got sms saying that sim will be activated shortly, but i doubt it will - as i have sent incorrect no.
                    Now i am hoping the system will detect wrong number and cancel my request. But i haven't got any reply after that and my old sim is still working (Been 10 hours).
                    I even tried to cancel it myself by sending nsim to 51619, but that request is still pending too..
                    What should i do
                    Airtel customer support has been notified about the posted complaint.
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                      R
                      Rohit546
                      from Nagram, Uttar Pradesh
                      Oct 8, 2017
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                      Address: Gorakhpur, Uttar Pradesh, 273001
                      Website: 121%40in.airtel.com

                      Dear sir,

                      I am using my airtel no. From 10 years ago, i have not recharged my no. For a while then it shows out of service
                      Please help me
                      Its very important no. For me
                      I have given this no. To all my clients
                      So help me to recover my phone no. Because i cant do hework without my airtel no.
                      My airtel number is [protected] and sir please help me to get my no. Very soon.
                      Thanks,
                      Rajendra singh
                      Airtel customer support has been notified about the posted complaint.
                      Oct 08, 2017
                      Updated by Rohit546
                      please help me
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                        V
                        vvssrk
                        from Gudivada, Andhra Pradesh
                        Oct 8, 2017
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                        I have ported out from bsnl to airtel to have 4g services 4 months back. Since then i am trying to get 4g services. I have tried number of times to get complaint lodged over 121 service. I could not get operator through options available in the service. Fortunately i got operator and informed to give message mo to 54325. It is saying keyword not available. I tried 4g to 121. It says 3g is already activated.
                        It is completely deceiving public by saying 4g services and providing only 3g services.
                        Airtel customer support has been notified about the posted complaint.
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                          Padmanabhan.J
                          from Chennai, Tamil Nadu
                          Oct 8, 2017
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                          Address: Chennai, Tamil Nadu
                          Website: Hathway Broadband

                          My cell number : [protected]

                          Unsolicited sales call from :[protected]

                          Date:[protected]

                          Time: 14.09

                          Call time : 00: 00: 22 seconds

                          This is the second time this company disturbed me, earlier also i registered a complaint, on 14 th september 2017,
                          Reference number cdrgp[protected].

                          Kindly take appropriate action to stop this unsolicited sales call,

                          Thanks
                          Airtel customer support has been notified about the posted complaint.
                          Oct 08, 2017
                          Updated by Padmanabhan.J
                          This is to be stopped forthwith, please take appropriate action
                          My Airtel number [protected] without using / making calls balance in my account disappeared
                          in this week, Rs.100/- and Rs.17/- and loan from you Rs.30/- exhausted without any calls
                          my airtel number is [protected] my prepaid balance is disappeared/exhausted without making calls
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                            S
                            sahilror094
                            from Allahabad, Uttar Pradesh
                            Oct 8, 2017
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                            Address: Kaithal, Haryana, 136042
                            Website: Airtel Payments bank

                            Blocked debit transactions from airtel payments bank from past one month
                            Transactions on my airtel payments bank. Complaint referance number : 830761 attached below are the series of follow up mails from past 25 days with the customer care executives and senior executives like mr jai, mr jaisalram and mr. Senthilram, but everytime only fake commitment and promises been made that the query will be resolved in 48 hrs... And my airtel payments bank register number-[protected]
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                              D
                              Deepak Sewani
                              from Mumbai, Maharashtra
                              Oct 8, 2017
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                              Address: Pune, Maharashtra, 411006

                              Dear sir,

                              My phone number is [protected] and i've been a loyal customer of airtel since last 5-10 years using airtel broadband at home as well. I have a main balance of almost 1500rs but i'm unable to use that balance for recharging any packs like 399 plan. Where am i supposed to this main balance then if i can't use it for recharging basic packs that's appearing in myairtel app and also in 121 code. This is highest level of cheating by airtel.
                              Airtel customer support has been notified about the posted complaint.
                              Oct 08, 2017
                              Updated by Deepak Sewani
                              UPDATE: Just got a call from a random number [protected] pretending to be be someone from Airtel and trying to get my credit card/debit number number and also My Airtel OTP code, be aware of such scams!
                              Mar 20, 2018
                              Updated by Deepak Sewani
                              It's been almost 6 months and there is no update from Airtel. Pathetic service. Finally switching to Jio.
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                                S
                                Sha ßir
                                from Bandipura, Jammu and Kashmir
                                Oct 8, 2017
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                                I applied for duplicate sim card 3 days ago and i got sim but i am facing the problem with the sim card. Network coverage very weak, ussd codes not working shows error 538 message on every ussd code dialing. Cant able to use my 4g internet due to bad coverage sometimes and not recieving any message and otp please help to fix it soon
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                                  Gourhari Das
                                  from Jammu, Jammu and Kashmir
                                  Oct 8, 2017
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                                  Address: 713102
                                  Website: www.airtel.in

                                  Airtel is offering unlimited call and 1gb data per day for 70 days with a recharge of rs-399. After recharging the amount the benefit entitled to me is unlimited call and 1gb data per day for 28 days, i also have a 4g phone and the sim is of 4g facility. This kind of service is not tolerable. A lot of time this things happens and customer care executives say that no the plan was that now its the plan. I am still getting msg from airtel that in 399 recharge i will get unlimited call and data for 399 days
                                  Airtel customer support has been notified about the posted complaint.
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                                    sivapullaiah
                                    from Bengaluru, Karnataka
                                    Oct 8, 2017
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                                    Address: 560022

                                    No service for for more than 10 days.
                                    Service number id number [protected]
                                    On 28th september message came saying that my ref. No. Is 65939369 that service engineer will come and attend,

                                    Again and again complained and similar messages are coming.

                                    No proper reason for the problem.

                                    Everyday different engineers saying different things and everyday giving some excuse like holiday, rain, staff is less etc.
                                    Airtel customer support has been notified about the posted complaint.
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                                      Saravanan1877
                                      from Kumbakonam, Tamil Nadu
                                      Oct 8, 2017
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                                      Address: 62008

                                      I have recharged my mobile number [protected] through net banking for rs. 150 on 8th october 2017 and received an sms with transaction reference[protected]/https://pay.airtel.in/thru net banking - ref: [protected]- 08/10/2017 08:25- indian bank. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

                                      Regards
                                      Prabaharan
                                      Airtel customer support has been notified about the posted complaint.
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                                        hema0507
                                        from Warangal, Telangana
                                        Oct 8, 2017
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                                        Address: 530047

                                        I have recharged my number with 399/- plan just three days back. But today internet is not getting connected. I'm trying since three hrs. This caused much inconvenience to my works resulting mental agony. Signal is too irritating. I didn't expect this from a firm like airtel. I'm residing at visakhapatnam, andhra pradesh. Pls do solve this signal issue at an early date. We have migrated to airtel from other networks for availing 4g network promoted by you. But we are not at all satisfied by the services provided by you. Nowadays internet playing major role in day to day transactions. Can u r management just imagine the loss caused to a middle class hard working person whose job is purely based on internet?? That to resident of a city not even a remote area. Pls do solve this issue or otherwise stop promoting about network. This is my humble request from all the middle class people.
                                        Airtel customer support has been notified about the posted complaint.
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