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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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A
Aahlaad Mantravadi
from Visakhapatnam, Andhra Pradesh
Oct 7, 2017
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So normally the data disappears like 5 mb per hour so i can bear with that but now recently i checked my daily usage i had 295 mb. Next thing i went on to browser new page and then it wasn't working then i checked my balance it said 0 mb like wtf? First of all, the 120 mb per day rip off is bad enough and then all of a sudden this 300 mb is bad. My number is [protected].
Airtel customer support has been notified about the posted complaint.
Dear sir my mobile missing.i ask yourstaff but no all staff.3no working sim but now work .i ask your staff no response but sim and mobile third party hand YOU pls help me third party number [protected]it's my number but now third party hand.i tell your staff no response imeinumber me.pls help sim all bank's details in sim and mobile pls YOU help me i give all evetense but you help me pls.thank you
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    B
    bskangri
    from Narwana, Haryana
    Oct 7, 2017
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    Address: Hamirpur, Himachal Pradesh, 177020

    I got my no. [protected] Recharged with Rs. 135 on[protected] after checking my offer. The offer was of 550 free minutes for Rs. 135. But after recharge I got only 450 free minutes. It is cheating with the customers and violation of customer protection act. Please take action against such cheaters. In hope of kind favour please.
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      K
      Kamesh Prabu
      from Perambalur, Tamil Nadu
      Oct 7, 2017
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      Address: Coimbatore, Tamil Nadu, 641668

      I have booked a complaint on network coverage and internet connectivity issue for my location. But no actions taken still. I am so irritated for this issue. Every issues their customer care services not at all taking it serious to solve the issues. I don't know i am the only customer affected these kind of irresponsible services by airtel or many. Very poor services. Airtel is becoming the worst network nowadays.
      Airtel customer support has been notified about the posted complaint.
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        K
        Kavyat
        from Renigunta, Andhra Pradesh
        Oct 7, 2017
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        Address: Guntur, Andhra Pradesh, 522007
        Website: www.airtel.in

        I've recently recharged with rs399=70gb (1gb/day) + unlimited local and std calls for 70 days
        I also inform you that i'm aware of the limitation of 1000minutes/ week
        My 1000 min o[censored]nlimited calls starts from every saturday as i've recharged on saturday but today is saturday but im unable to make calls
        I'm getting unlimited calls per week starting from every saturday but today i've made calls to my family and friends but suddenly my call is disconnected and today is saturday by now i have to get my next 1000 min but it was not given
        Please help me with the issue concerned
        Airtel customer support has been notified about the posted complaint.
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          R
          Raviteja Seelam
          from Salem, Tamil Nadu
          Oct 7, 2017
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          Address: 534123

          My
          Mobile number [protected]... Few days i recharged with 399 the airtel valid for 70 days..70 gb... Unlimited calling... I also have 450+main balance... I called after 399 recharge i m not getting 4g data signal... The customer care executive told that with 4g sim only possible... U may get 3g signal like that... After few days my total main balance deducted... I again called asked for 70 days validity... The executive told that without 4g sim u may charged... I appeal to airtel authority... If that is the case they must inform to customer immediately dedication main balance... But they didn't inform... Cheap tricks to make profit... I appeal to return my main balance back to my number... I may file a complaint to trai... If issue not resolved
          Airtel customer support has been notified about the posted complaint.
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            J
            jitender.ludhwani
            from Delhi, Delhi
            Oct 7, 2017
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            Address: New Delhi, Delhi, 110059

            Worst services by airtel
            I have taken airtel secure plan and raised claim on 2nd sep 2017 and after long followup yesterday i. E 06 oct i have received msg from one assist that your phone will not be repaired because the current market value is less than the estemated amount of repair
            And you can take either amount as per market value or unrepaired phone.
            What faaltu statement given by airtel.

            I have not taken this airtel secure services from insurance provider.
            Hoping to hearing from you soon
            Email - jitender. [protected]@gmail.com
            Claim number 2329272

            Contact [protected]
            Airtel customer support has been notified about the posted complaint.
            Oct 11, 2017
            Updated by jitender.ludhwani
            Any updatw of this compalint ???
            Oct 11, 2017
            Updated by jitender.ludhwani
            Any Update of this complaint ??
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              M
              from Ambala, Haryana
              Oct 7, 2017
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              One package of international roaming for usa amounting 3999/-was taken and the same was used on 31st august, 2017 however as per airtel internet started on 22 nd september. It is appropriate that my package was for one month and was to start from the day o[censored]se in usa.in any case 3999/- levied second time is unjustified and illegal since my package was in force till my return to india on 21st september. Nortel should revise bill & further i have not given any requests for extension of the package.
              Manmohan verma [protected]
              Airtel customer support has been notified about the posted complaint.
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                S
                S.akshith
                from Hyderabad, Telangana
                Oct 7, 2017
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                Address: Hyderabad, Andhra Pradesh

                My number is [protected] i lost my sim card few days ago so i tried to block it instantly by calling to 121 but it keeps on saying press this press that but never connects to customer care services. With all dew respect please resolve this and provide a block your sim option and i really appreciate if you even provide port option. I additional to it there is no signal in mangalpally area it comes under ibrahimpatanam jurisdiction check the tower.
                Airtel customer support has been notified about the posted complaint.
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                  M
                  Masihuddin Malik
                  from Perambalur, Tamil Nadu
                  Oct 7, 2017
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                  Address: 261205

                  I am masihuddin malik
                  Village godianpurwa chausa, post dalpatpur, thana rewsa, distt sitapur up 261205. Since last two months network is not available in my village. I have complained so many times but problems not solved yet. My mobile no is [protected], [protected], [protected], [protected] etc but not able to call because even a single signal not coming in whole village. All persons are facing big difficulty when we are trying to call. I have to go another village then only signals are coming and can make a voice call. So please solve this network problem as early as possible. If you will try to call to any person's no it tells that not reachable in my village.
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    satya karthik
                    from Bhimavaram, Andhra Pradesh
                    Oct 7, 2017
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                    We've registered for this so called scheme introduced by airtel called "insurance claim" which replaces your handset in case of any accidental damage for which we shall be paying some amount per month. Recently i fell down from my bike and my mobile touch screen got damaged. Bearing in mind that i've insurance for my mobile, i applied for airtel insurance claim through one assist. They first asked me to upload documents and followed the same through their website. After 2 weeks or so, they found out mismatch in the documents uploaded and the name of the mobile owner (Who is inturn my father-in-law). I cleared the issue by producing a letter that the mobile has been gifted by my father-in-law and sent a mail along with his id proof stating that the mobile was gifted by him and hence the name appeared. I almost followed up rigorously (Everyday) with them as they asked me to send mails 3-4 times. After i'm done patiently with them, i finally got a call from them after 2 months saying documents are verified and pickup person would come and pick the mobile for replacement (After which it takes around 20 working days for the mobile to get replaced). It's been more than 10 days that i got a call from the concerned airtel person and still nobody turned up to pick the mobile. Impatiently i called them to know the status and to my surprise, i came to know that the documents are still in pending state after i've uploaded and got my documents verified. When i walked into the nearest airtel store, i met a person who is undergoing the same complaint that the documents are still in pending state even after 2 months and that moment i decided to show up their irresponsibility towards their customers and how they're looting customers on the name of "insurance" when they're are not bothered to resolve customers' genuine troubles. Kindly help me out on this! I just got vexed up following up with them.
                    Airtel customer support has been notified about the posted complaint.
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                      P
                      pedapudi
                      Oct 7, 2017
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                      Address: Ranga Reddy, Andhra Pradesh, 500019
                      Website: airtel.in

                      Hi,
                      My mobile number is [protected] Transaction id for International roaming package with 3998 Rs is[protected].
                      I am not able to call or receive any incoming calls.
                      Please resolve asap.

                      Regards,
                      Narayana
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                        N
                        nks703
                        from Mumbai, Maharashtra
                        Oct 7, 2017
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                        Address: Mumbai City, Maharashtra, 400093

                        When i select 3g/4g network in my phone the network is not stable there is always up and down of signals but when is set my sim to 2g network signal is stable. I think that it is my phone issue but when i insert jio sim 4g network are full and excellent, so it is your network problem please fix it or slove. So i can able to use my airtel sim at 4g network. Please slove this problem
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          srinair
                          from Delhi, Delhi
                          Oct 7, 2017
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                          Address: 110095
                          Website: www.airtel.in

                          I have been trying to connect with airtel / one assist teams to know about the status of my mobile handset.

                          My handset was picked up by the one assist person on 16th september for getting it repaired. On 18th september i got the email from 121 that the claim has been rejected & basis that the handset would be returned. If the handset is to be delivered it has to be by 21st september latest by 2:30pm since i am permanently shifting to delhi on 21st september (I have a flight at 4:30pm to delhi). I have been my life an airtel customer nd has never ported my number or my dth (Customer id [protected]). My sincere request is either deliver the handset by either by today or by september 21st 2:30 pm or please make arrangements to deliver the same at my delhi residence which is "f-18/f-1 dilshad colony delhi 110095". I am trying to make requests to all of you people just because of my situation and it seems you are all adamant not to consider someone's request, someone as loyal of being there on mobile network since 2006 and likewise with dth.

                          The above mentioned are my email exchanges with airtel starting september 18th. I have been mentioning this clearly that i would be shifting to delhi permanently form kolkata on september 21st and now it is october 7th. I don't have my handset till date
                          Airtel customer support has been notified about the posted complaint.
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                            N
                            Naziya Sheik
                            from Ayyampettai, Tamil Nadu
                            Oct 7, 2017
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                            I select the hello tune and send the message to activate it.. Airtel took money for my mobile but still it didn't activate..I done that yesterday morning 11.54 am.. still I didn't get it
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                              V
                              Vivaan Gupta
                              from Jaunpur, Uttar Pradesh
                              Oct 7, 2017
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                              Address: 208006

                              Hello, There is problem in sending messages. Message is barred and saved in outbox but it is not sent. I have tried many times and facing same problem. Mobile is ok. plz solve this problem. The mobile number is [protected]
                              Airtel customer support has been notified about the posted complaint.
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                                R
                                ritesh pankaj
                                from New Delhi, Delhi
                                Oct 7, 2017
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                                Address: Patna, Bihar, 800010

                                Really frustrated with airtel service since last 03 months. Only depositing bills of 4g without any service from airtel.
                                Now i am not going to pay a single money to airtel unless my 4g data service get improve at my home location.
                                If airtel can't provide me 4g services then they are not authorized to generate bills for 4g.
                                Latest complain number 79694755.
                                Earlier complained number which closed by airtel without issue get resolved[protected], 79460491, 79460527,
                                Airtel customer support has been notified about the posted complaint.
                                Oct 12, 2017
                                Updated by ritesh pankaj
                                NO POSITIVE RESPONSE FROM AIRTEL TEAM.
                                Oct 12, 2017
                                Updated by ritesh pankaj
                                PLEASE TAKE STRICT ACTION/PENALTY AGAINST THIS TYPE OF TELECOM COMPANIES &
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                                  R
                                  ritzkaushik29
                                  from Noida, Uttar Pradesh
                                  Oct 7, 2017
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                                  Address: 201013

                                  Mobile number [protected]

                                  They have charged more saying i have used internet for two months in a row.
                                  While their airtel app shows that i havent even used complete data usage provided to me and has been carried forward for both these months.

                                  They dont treat their customers well and service request numbers generated are mentioned to be as solved without any execution.

                                  Then when i visit their airtel store they give a waiver in a few days.

                                  How was that service request termed solved, i have no idea about that.

                                  Currently it is at same state with waiver pending for the last to last month.
                                  Airtel customer support has been notified about the posted complaint.
                                  Oct 07, 2017
                                  Updated by ritzkaushik29
                                  I have not used any of your data for the same reason that this BEST NETWORK would again lose its mind and charge me huge amount for NO REASON AT ALL!

                                  you should be ashamed of yourself calling urself best network.

                                  Explain these digits for gods sake.

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                                    S
                                    Susobhan Sahoo
                                    from Siliguri, West Bengal
                                    Oct 7, 2017
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                                    Address: Paschim Medinipur, West Bengal, 721507

                                    I have recharged my mobile number [protected] through net banking for rs. 80 on 5th october 2017 and receipt no.[protected]ccee9da of rs. 80. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

                                    Regards
                                    Susobhan sahoo
                                    Airtel customer support has been notified about the posted complaint.
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                                      chanda173
                                      from Mumbai, Maharashtra
                                      Oct 7, 2017
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                                      Website: www.consumercomplaints.in

                                      I received message yesterday on my cell no.[protected]. I never instructed to deduct the bill amount from my credit card ending with 2335 directly. Let me know how you got the instruction of automatic credit from credit card. Cancel the instruction of automatic credit for my bill forth with failing which i shall be compel to initiate actin you.
                                      Thanking you
                                      Airtel customer support has been notified about the posted complaint.
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                                        S
                                        superhawk0001
                                        from Ahmedabad, Gujarat
                                        Oct 7, 2017
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                                        Address: 380015

                                        On my 1st visit it says our 4g system not working.. On 2nd visit says not available sim cards after then i update sim from another branch sim service start after 2 days.. Now sms service not working.. While i say to representative she says its banned for 48 hours for security reason.. I wait.. Then after she says your new sim card not reflected in system when i changed.. Its reflect after 1 days so 48 hours not complete.. Then i wait now n 4th day its say its have technical issue and not resolved.. Now saturday sunday not working our technical dept. So please wait more 3 days.. What is the issue i don't know how airtel service work... Its not like corporate service.. It doesn't know customers mobile number sms requirements.. Now sim card also closed not service its show... So much bad experience with airtel...
                                        I have updated my sim card as 4g as per instruction by airtel its my big mistake..
                                        Airtel customer support has been notified about the posted complaint.
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