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A
All Domain
from Mumbai, Maharashtra
Oct 5, 2017
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Address: Mumbai City, Maharashtra, 400028
Website: www.airtel.in/postpaid-bill-pay

Dear mr mittal if you are serious about level playing in todays competition in telecom than better tie many loose ends at airtel. Here are few experiences

The staff do not have or lack in providing all intrinsic details about the data plan.
The online payment portal of airtel has no option to print the receipt or save it as pdf.
Unfortunately after making the payment, airtel does not even bother to mail the acknowledgement with the receipt
And to add to this when i sent mail pointing about the receipt non availability online, i received a foolish mail from airtel listing the procedure to print online bill, meaning customer mails are replied even without reading them carefully
I also received a call from airtel explaining me the bill download procedure and i when i told him that i need a receipt not the bill he put me on hold checked the site and replied that they do not have the facility to print the receipt of online payments and that he also came to know this only after speaking with me today, he was not aware about this fact.
This is the training and information that the airtel staff has about their company

The above experience is disgusting and mr mittal seems to be casual about such large and important sector and of course about customer service.
Airtel customer support has been notified about the posted complaint.
Sep 29, 2017
prasadogirala9's response
Please block my mobile no [protected] due to lost of my mobile
Sep 29, 2017
prasadogirala9's response
Please block my mobile no [protected] due to lost of my mobile
My device submitted on 27 sept 2017 till now no responce came about estimatin of repair plz repair it as soon as posible i require my mobile in my job
Please block my mobile no [protected] due to lost of my mobile
My son, MD.Shameem had been using airtel prepaid sim bearing [protected]
Now it is deactivated for non-use for more than 60 days. Now I want to have this number. What should I do? Please instruct.
Hi,

Please change my address for communication

Currently shifted to address mentioned below:

MS 08 104 Kendriya Vihar sector 56 Gurugram 122011
My no. Is [protected] I'm unable to check my daily data usage by *125*1541# it's showing processing error...How to check my daily data usage? 😡😡
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    J
    jatintechie
    from Mumbai, Maharashtra
    Oct 5, 2017
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    Address: Udaipur, Rajasthan, 313003

    I have 4g pack in my mobile. Before last night i was getting 4g signals but since last night i am not getting 4g signals and 3g speed is almost 2kbps. I lodged i complaint but the guy told me it will take atleast a week to resolve. I have important things to do on internet. Who will compensate for these 7 days.
    I had some important work on internet last night but internet was not working. Even when there were 4g signals speed was not more then 150kbps but i was still dealing with it. But now there are no signals. Now i am getting calls from customer care since the morning and what i get to hear is a piece of sweet music and thats it. Airtel was such a nice service before. I dont know what happened to them now
    Airtel customer support has been notified about the posted complaint.
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      S
      Sonam1011
      from Mumbai, Maharashtra
      Oct 5, 2017
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      Address: 560037

      I have recently ported my sim to Airtel, And my phone's 4g services are not working. It only connects 3G not 4G, I had called to customer care many times but not getting the proper solution. Please resolve the issue. Else definitely i will port my sim after three months to other network.
      Airtel customer support has been notified about the posted complaint.
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        V
        venkateshimmadi
        from Mumbai, Maharashtra
        Oct 5, 2017
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        Address: 560066

        I switched from postpaid to prepaid on feb-17. I am facing a online recharge issue ever since. I am unable to recharge through any mode online-recharge (Airtel app, through airtel store, paytm etc).
        The only possible way i am able to recharge was through old fashioned e-recharge (Using a mobile phone) through retail store. I contacted airtel showroom more than 5 times and they were not able to solve it.
        Airtel customer support has been notified about the posted complaint.
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          A
          adesh umbarkar
          from Pune, Maharashtra
          Oct 5, 2017
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          Address: Ahmednagar, Maharashtra

          Sir, i was connect adhaar no. On airtel sim, then airtel company start my bank account also it link my adhaar to 'airtel payment bank' so problem is that it affect my scholrship
          From, it truble to me
          So i was requsted please help me and deactive airtel payment bank account
          Account no.- [protected]
          Ifsc - airp0000001
          Account type - saving
          Airtel customer support has been notified about the posted complaint.
          Sir
          i would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no. [protected] on my email id ([protected]@rediffmail.com
          , i lost my phone lava iris x8 with airtel sim at gowri theatre, seat num g 10, salem, ime code
          Please sir my sim number is [protected] this number sim damage same number please give me new sim in online
          I want my mobile bills [protected] from april'17 onwards
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            A
            Akhilesh Mishra Director of TEJAS dare to dream
            from Ahmedabad, Gujarat
            Oct 5, 2017
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            Address: New Delhi, Delhi, 110037

            My airtle no. [protected] has been charged rs. 500 extra in my bill for extra usage but didn't used anything beyond my limits so kindly reimburse or wave of those 500 rs from my bill so that i can pay my bill as early as possible..or otherwise I will go to consumer forum for help
            Airtel customer support has been notified about the posted complaint.
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              M
              Mani 9489
              from Chennai, Tamil Nadu
              Oct 5, 2017
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              Address: Dindigul, Tamil Nadu

              My mobile EC by the 347 unlimited call .and iam come another state so iam EC the 56 international roaming call EC and my outgoing call are barred pls help me
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                H
                Hiren120686
                from Vadodara, Gujarat
                Oct 5, 2017
                Resolved
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                Resolved

                Address: Bharuch, Gujarat, 392001
                Website: Airtl application

                Dear Sir/Madam,

                I have two postpaid connections this two postpaid number bill generated wrong .

                I have lodged complain still not received any update from airtel.
                Complain number-1)PO[protected]
                2)PO[protected]
                As per free internet data offer given by airtel but as per bill taken charge for internet data
                Regards,
                Hiren
                Oct 23, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
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                  D
                  Duttrock
                  from Gurgaon, Haryana
                  Oct 5, 2017
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                  Dear sir,

                  I had a prepaid account with airtel ([protected]). & i want to block my number my number is [protected]. Because i had lost my cell phone in delhi.
                  Oppo a37f gold.

                  So kindly request you to block my number i. E [protected]

                  Thanking you,

                  Best regard,

                  Ganesh dutt
                  Rzc-163b madhu vihar,
                  Street no.06,
                  Uttam nagar
                  Pin code:- 110059
                  Mobile no.:- [protected]
                  Airtel customer support has been notified about the posted complaint.
                  In the amreli city, airtel 4g network isn't available
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                    A
                    abdul arief
                    from Hyderabad, Telangana
                    Oct 4, 2017
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                    Address: Hyderabad, Andhra Pradesh, 500008

                    Received a call from +381 which happens to be serbia code and i don't know anyone from there. Looks like a haox call. Please be informed about the same that i received this call from serbia on 4th october 2017 at 9:22pm. Never received any such calls before. Happened for the first time with me. Please investigate it further.

                    My mobile number is [protected], for your reference. Really appreciate your support.

                    Thanks
                    Airtel customer support has been notified about the posted complaint.
                    Sep 30, 2017
                    Anand prasad karigiri's response
                    Bad service by airtel
                    My [protected] prepaid number has been invalidated. I haven't used the sim for around 3 months. I wasn't informed about the invalidation. I am unable to recharge my number. Please do the needful.
                    My airtel prepaid sim is deactivated suddenly since 28 Sept 2017 11.30 am without any reason by airtel service provider pl help me to restore my phone services
                    Sir
                    please provide sim card holder address and name,
                    Cheating with number

                    [protected]
                    Very slow speed of airtel 4g internet, giving 2g speed in 4g recharge, it is really disappointing and disgusting...If I found no proper speed I will port my number...
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                      S
                      sudhakums
                      from Chennai, Tamil Nadu
                      Oct 4, 2017
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                      Address: 600078

                      Hi
                      To all my friends who have a plan to get new connection...
                      The worst service i had in my life is airtel, the staff when you connect him, he will respond saying that his shift is over and will not be able to assist. When you dial in 121 the customer care number, you have to leave your current job and sit near the phone talking for approx. 1 year. The net amount ill be generated every month without any delay. But please don't ask about the connection which will never work. I have decided to recommend all my friends to avail this fantabulous service.
                      Sudha
                      Airtel customer support has been notified about the posted complaint.
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                        Bhargav Somisetty
                        from Vijayawada, Andhra Pradesh
                        Oct 4, 2017
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                        Address: Hyderabad, Andhra Pradesh, 500074

                        On 13 sep, 2017 i went a airtel store and submit the documents for converting postpaid to prepaid, but still today my sim isn't activated i called airtel customer care and i talk to the store person from last 3 week they are not giving the correct info. And they saying wait 24 to 48 hrs when they respond every time.
                        My banking and everything is connected to that number only, and i lost my patience by contacting airtel employee from the last 3 weeks.
                        Please do needful.
                        Mobile num [protected] (Airtel number)
                        Alternate number [protected]
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          amitop
                          from Ahmedabad, Gujarat
                          Oct 4, 2017
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                          Address: Gandhinagar, Gujarat, 382424

                          Mobile number [protected] registered in my name was lost at approximately 0920 hours on 04 september 2017 at gandhinagar, gujarat in general area of dps gandhinagar, gujarat. It was being used with phone samsung galaxy a8 imei numbers 353004/07/095895/9 and 353005/07/095895/6. My wife was using the phone and sim. She travelled in uber taxi gj-01-et9749 (Driver mobile number [protected]) from my house in sugad, gandhinagar to dps school.

                          It is requested to block mobile number [protected] and a case be taken up with concerned government authorities to track the costly handset by imei tracking. It is also requested to issue me with a duplicate sim of the same number. I may be intimated of the success by a call on [protected] or on my mail id.

                          Thanking you in anticipation.

                          Regards.

                          Amit sharma
                          Airtel customer support has been notified about the posted complaint.
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                            J
                            Jagdish Panjwani
                            from Mumbai, Maharashtra
                            Oct 4, 2017
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                            Address: Surat, Gujarat, 395009
                            Website: Airtel payment bank

                            Transaction failed yet amount deducted and not refunded from my bank account transaction date 04/10/2017 no.[protected] amount rs 2000. Transferred to pnb account utter Pradesh
                            +2 photos
                            Oct 05, 2017
                            Updated by Jagdish Panjwani
                            My mobile no. [protected] on 04/10/2017 I attempted to transfer rs 2000 to one of pnb utter Pradesh account the transaction failed yet my account was debited for rs 2000 do the needed and refund my amount.
                            Oct 05, 2017
                            Updated by Jagdish Panjwani
                            No reply as yet even after 72 hours
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                              A
                              admgecv
                              from Ahmedabad, Gujarat
                              Oct 4, 2017
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                              Address: Valsad, Gujarat, 396001

                              I am from Valsad city. Here airtel express retailer is taking 50 rs charge of airtel 3G sim to 4 G SIM upgradation. They are even didn't give me payment slip or any other type of bill for which they are taking 50 rs.
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                                gururajp88
                                from Bengaluru, Karnataka
                                Oct 4, 2017
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                                I have made a payment on 28th of Sep. via UPI and I got a successful message but when I checked in Airtel App it's not reflecting and I'd called to the Airtel Customer care and dropped a mail as well but I don't get the proper response. So, can someone look into this and get this resolved ASAP.
                                +1 photos
                                Airtel customer support has been notified about the posted complaint.
                                Oct 09, 2017
                                Updated by gururajp88
                                When will this issue be fixed? No one is responding..
                                May i know the status of this complaint?
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                                  Praharsh Tripathi
                                  from Zamania, Uttar Pradesh
                                  Oct 4, 2017
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                                  Address: Kanpur, Uttar Pradesh, 208001

                                  I have taken the plan of 399 (1gb/day for 70days) but from 2 days my data pack is utilised very rapidly instead i am not using so much data. I had visited nearly airtel store to give me my data pack details but they didn't support. I am not using the data but in half of the day, how it is totally used i can't understand, please provide my internet accessible details and check it out.
                                  Airtel customer support has been notified about the posted complaint.
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                                    buntysetia
                                    from Dasuya, Punjab
                                    Oct 4, 2017
                                    Resolved
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                                    Resolved

                                    Address: Chandigarh, Punjab, 160036

                                    I have 3 airtel 4g huwai device... My 2 airtel device battery dead... But airtel compnay not make a battery deevice.. After dead battery they not a replacing battery they tolde me purchase and new device.. But my device is working perfect but battery is dead.. New airtel device price is 2000.. Please help me

                                    Please solve this issue fast.. I want new battery only

                                    Thanks
                                    Oct 6, 2017
                                    Complaint marked as Resolved 
                                    now not solved ...
                                    Airtel customer support has been notified about the posted complaint.
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                                      M
                                      Megharani
                                      Oct 4, 2017
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                                      Address: 500014

                                      I don't need the service of midnightmasala and netball alerts.
                                      I am trying to sms as per your instructions to stop the services. Every time i try, get a reply message failed. They don't give a choice to stop and charging me. They must stop this automatic debating of account. Will not be able to get in touch instantly. Pl stop this nonsense.
                                      Regards
                                      [protected]
                                      Airtel customer support has been notified about the posted complaint.
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                                        mariya J
                                        from Bengaluru, Karnataka
                                        Oct 4, 2017
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                                        Address: Bangalore, Karnataka, 560100
                                        Website: www.airtel.in/payment/complete

                                        On 19th September attempted for airtel prepaid recharge of amount 349
                                        Transaction reference :[protected]
                                        Till now i haven't received refund of this money.
                                        Please process as soon as possible
                                        +1 photos
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