Airtel Complaints & Reviews

Issue: my airtel 4g dongle is automatically getting disconnected every 15-30mins since 30 days (A month).

Registered couple of ticket, spent hours of time with airtel customer care, relationship team, network team, nothing is working. No proper response, they always says "will call you in 5mins", no call after that.

Now if i ask for cancellation, they are okay to cancel the dongle. But they will not resolve...

I recharged for Rs 250 for my mobile no and during the process the amount has been debited but the recharge is not done. I received a error message saying web page not available. Will i get my money back or i will the recharge be done?...

Dear team,

I vandana dhiman w/o ravjot singh using a broadband number[protected] of yours. I am confused from where to start because there is long list of complaints with you guys. I have requested you several times for the disconnection of this number, an executive of your calls me and insists me to migrate the plan instead of disconnection into new one that he offers me, & if i am not wrong mr. Gaurav has called me on...

Hi mera name sonu jha hai mene 24/09/2017 ko airtel ki prepaid sim no [protected] li hai jo 4g hai aur mera phone redmi note 4 hai jo mene 21 july ko liya hai mera phone bhi 4g volte hai mene apni sim ki frc 449 ki karae thi jisme mujhe unlimited all local+std, 1gb day 84 din ki validity milni thi par mene jab 121 par check kiya to esme mujhe 35 days ki validity mili hai plz mujhe 84 days ki validity di jaye other wise me eske against complaint...

Hi

My number [protected] has been disconnected by the airtel without any request or complaint from my side.

I had been visiting the airtel stores to retrieve the number as i have no where mentioned or requested the airtel to disconnect my number. I request you please re-issue my number which is registered on my name.

Also my complaint is how can they disconnect my number without my permission...

Hello sir,

I have upgraded my airtel sim to 4g sim on 16th september 2017 at the airtel gallery. After upgradation my sms service are blocked.
My most of the banking services are linked with sms.

When i contacted airtel customer care on 19th september they told me to wait 48hrs your issue will be resolved then i call again on 23rd september same answer i received wait for 48 hours your issue will be resolved....

Complaint :

I am holding 4g sim of airtel for last 4months and without using internet for last two months bill has been generated, i ask them multiple times to deactivate the sim card still they didn't do from last two months.
Pls deactivate the card as soon as possible i dont any service from airtel.
This is the sim no.[protected]
Posted date:12/09/2017...

I added 4100 inr in my airtel money wallet on account o[censored]sing it for various purposes online. However airtel money has frozen my account and not letting me carry out any transaction. On multiple emails they say that my dob doesnt match their records. To rectify and clarify, i have visited the airtel store, mailed my id proof thrice, raised cpmplaints, called call center multiple times, each time getting a standard reply that it will be resolved...

Dear airtel,

I am trying to recharge my prepaid airtel number [protected] through myairtel app but it's not going through. Please call me and assist me. It's super urgent.

Trying to call in 121 and 198 since last 2 hours but not being able to talk to any human being.

Also, i have emailed you regarding the issue and have made several posts on social media but no response at all from your side.br...

I recharged my airtel number [protected] on 22nd september with rs 399. The offer on my airtel app clearly stated that i would get free calling and 1 gb/day for 84 days. Fortunately, i have screen shots to prove the same to you. However, i have received the offer for only 28 days though i got a text saying it's done for 84 days! I have a screen shot of that as well.

So i'd appreciate it if you would kindly look into the matter...

My mobile airtel secure insurance claim submitted dt.21.09.2017 but no operate my complaint please solved my problem -Thank you...

Dear sir,

As per trialing mail, still problem is the same. I have spoken almost 15th customers care representative but issue not yet resolve. Still i am not able to do the transaction.
Money is very urgent for me. Kindly do something and resolve the issue.

I will be thankful to you.

Zafeer ahmad
[protected]

— forwarded message —
From: "zafeer ahmad"...

I have applied for change of my airtel connection on 20th of september, 2017. When i have called the customer care for update, they informed me that the verification process is completed and it will be done by tuesday (26th of september, 2017). On calling them on 26th of september, 2017 they are saying it will be done in 4 days.

I need immediate response regarding this issue....

We applied for fibernet connection from airtel we also paid 3536 to airtel but the person who is resposible to give connection gave the same caf number to 2 customers so we didn't get either the connection or our money. We raised this complaint even in airtel customer care but no response they closed the complaint without resolving it. Kindly consider this at priority and help to get our money back....

Hi sir,

Airtel payments bank account opened with dongle number and added some amount to it. When me amking payments it is asking for mpin which i don't have at the moment. Since it is a dingle number i am not able reset as i will not receive any calls or messages to this number. I have request through plenty of mails to refund or arrange the amount, not even a single person is responding to the mails. Please help me sir. Dongle...

Hi team,

My name is praveen. And i'm facing some issues with my airtel 4g postpaid number. I'm able to make calls and receive calls. I'm also able to use my data and receive sms. But, i am unable to send sms. I'm able to send it through my docomo number. I have oneplus 5 handset (I don't think it is a handset issue as i can send sms from my docomo number). I was able to send messages a few days ago, but not since 2 days. The...

My mobile number [protected] - sunil
On 21st night airtel my network was disconnected i have called up customer care executive told to restartremove sim etc etcwait for 1hr may network issue in that area such response i got. 22nd whole day same story repeats evening i called up toll free number they told to replace sim i was in office i went to a store to replace sim card and it was told in 4hr sim will be active i waited but i did...

I want to close my aritel payment bank account. I will done many process like sending close msg to 51619 but no response from them.
It is very important to closed this account. Because of this i faced many problem about my educational scholarship.. So plz closed my account as soon as possible...
As on my addhar bank linked name is given as airtel payment bank and i need to change this because of my educational scholarship....

Dear sir / madam,
I opened airtel payments bank account. But my account was blocked. No debit transactions are allowed since many days. I visited near airtel store but they are useless. I mailed but no reply. Worst customer care service. It is the most worst wallet or bank. Toll free no given but no customer care support only the computer voice. Negligence customer care service. I doesn't recommended airtel in my life time.in my...

The recharge was done on 24/09/2017 at 9:41:09pm. Despite this i am unable to make calls. This same problem has been faced by several other customers too as is evident by the complaints forum. Your continued advertisement of that plan is evidence of false advertising. Your not providing the advertised service is example of outright cheating. The call balance remains 0/- inspite of the recharge being successful. The message generated by your...