Airtel Complaints & Reviews

My residence is on the 9th Main, 7th Cross, Hanumanthanagar, Bengaluru 560019. A few days back, Airtel personnel dug up the foot path in front of my residence by removing two slabs to erect a pole. Not sure if they have the BBMP approval for the same which is mandatory.
The digging is visible on the surface of the road. The surface of the road remains broken with the slabs lying against the pole. The Airtel personnel have crudely covered the digging with mud and have not completed the concrete work to ensure that the slabs are put in place as before. This is creating a lot of parking issues.
I was out of station the whole of last week and came to know about this only today.
I have attached pictures.
I shall be forced to lodge a police complaint against Airtel, Bengaluru and also take up with the BBMP authorities in case they have accorded permission for digging the place to erect a pole. and damaging public property.
Anand

Airtel has good expansion of their connection. But there is only one connection box in my locality it is full.
Please install a connection box in my locality.

Dear team,

Hi i am Vijayalakshmi AndhraPradesh, recently i have did a recharge transaction through Gpay. But accidently i have entered wrong no(which I have used previously) during the transaction.

Kindly reverse the same in correct mobile no.
I have already message the same information to “59109” but i got respond “transaction id should be 10 digits where as mine is 12”

Now please do the same on urgent basis…. Details are as below….

Date - 24/04/2022

Correct mobile number- [protected]

Wrong mobile number- [protected]

Amount -239

Transaction id :[protected]

Airtel fiber connection promised to be disconnected within 1 day but now asking to wait for 7 days for disconnection to occur, moreover the disconnection request is showing ETA of 8th June ? I have jiofiber active now, why should I pay for airtel broadband connection for next 7 days ? Why is it so that connection requests takes 1 day to provision and 7 days to de-provision ?

Dear Team sir my airte lapu number se koi bhi new sim chalu nahi kar pa rahe hai to please aap ise thik kar dijiye thank you 🙏

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Dear Team sir my airte lapu number se koi bhi new sim chalu nahi kar pa rahe hai to please aap ise thik kar dijiye thank you 🙏🙏
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Before due date requested to close services.
1.Received a call, why to close. Informed as of now not required.
2.The executive offered on Rs 250 per month security connection can continue.
3. Denied the offer ask to disconnect permanently.
4.Er Dharmendra came for disconnection, in between one call came and informed being a PRIVILEGE CUSTOMER need not to pay security amount for six months and only pay the monthly outstanding.
5. Clear the outstanding same day.
6.Received bill Rs 974, with security charge and late fee.
7.Put mail subsequently to airtel.
8.Next day received a call and said your bill reverted you get a message.
9. Again received a call from airtel lady executive mentally screwed over a hour for payment.
10. Receiving everyday 3-4 message for payment.
Please resolve the issue.
Mentally harassment.
I am a hypertension patient.
Regards

Hi,
I am Manorma Sharma from delhi,
23 April 2022,
Dear Sir,

I have recharged one of my relatives Airtel number using Airtel thanks app using UPI on 22 april 2022. Though recharge is shown as successful and amount is also deducted from my bank account, but recharge is nor reflecting in his mobile no. neither on airtel thanks app.
I have contacted the airtel customer support but didn't got the help, also mailed the team regardning the issue but didn't got any result as of now. Its completely one day I am trying alot to get support from airtel but didn't got.

In the above request, I would like you to do the needful as early as possible.

Thank you,
Manorma Sharma
Email Id - [protected]@gmail.com
Mobile No.- [protected]

No proper response. Technician not picking up the call. Behind customer for days and not responding properly. Wired is fixed but to get the router activated need to wait for days

I was facing issues with Airtel from January 2022. On March 2022, I raised the request for disconnection to which they said it'll take 7 days to disconnect. After few days I called their customer care to confirm of the disconnection to which they said Yes.

On April 2022, I was charged for March 2022. I again called their customer care and complained, they told me that my disconnection request was cancelled, this was to my surprise. I told them that I have not used their broadband data from the end of February 2022 as I was using Tata fiber connection. They told me they'll look in to it and take appropriate action .

Now, I have getting frequent call from their team and harassing me saying that I have to pay for the month of March 2022 otherwise they'll not disconnect my broadband service.

Please look into it.

Deficient service and fraud by airtel.
I have a post paid connection for which I pay a monthly bill. But for over 12 hours my internet isn't working and they aren't resolving it.

Hey!

I'm registered 25 March Airtel XStream new connection by employee "Prabhat Kumar Mobile Number +91 [protected]" but after 2 days 27 March he called me your connection cancelled and refund your amount ₹2829 within 7 days reason is long wire connection but I'm not received my amount today 23 April or employee "Prabhat Kumar" and "Susant Mobile Number +91 [protected]" their office member not attend my call and also no text reply. Sometimes they pickup the call and called me wait some time within 1-2 days your refund receive you in your payment wallet you use but day by day skip the refund time.

Local Airtel Store Employees and also emails support, customer care support etc. not respond me about the situation. Always ignoring my calls and text. They are always giving me the excuses I have other works also to focus on it, Send me the payment now otherwise I have to take more legal actions against you. I have wasted lots of time on you will you give me that time tell me? That I have spend on you.

Last 28+ days I'm waiting to receive my refund but now your excuses is on the way. I have done mail many times but didn't get any response. Always received mails send the details, send the details. Many times I send the whole details with screenshots & bank statements but not yet any solution.

What's your next step?

Send my refund immediately I'm not waiting for any minutes, hours and days.

I hope you understand and resolve this issue as soon as possible. I need to claim my amount.

1. I don't know what is CAF Number.😒

👉 Lead ID - 41-[protected]

2. Installation Address

👉 Talli Haldwani, Haldwani (Nainital) Uttrakhand, India

3. Applicant Name & Number

👉 Name - Jitendra Maurya

👉 Number - +91 895xxxx489

My Details are as follows

Name - Jitendra Maurya

Phone Number - +91 895xxxx489

Location - Talli Haldwani, Haldwani (Nainital) Uttrakhand,

Landmark - Uttrakhand Open University

Thanks & Regards

As my recharge got expired, i have recharged my airtel prepaid from airtel app, however money got deducted from Paytm wallet but recharge was not successfull
Transcation ID : [protected]
Order ID:[protected]

I have performed recharge again with UPI ID, then also money got deducted from my ICICI, but recharge was not successful
18 Apr 22 UPI/[protected]/UPI Transaction
Could you please help me to get my money back to my account

On 13th april 2022 i booked airtel xtream fiber and the next day engineers came and told that connection is not their in our location and they told that i would be getting a refund.
But i had not got any response yet.
Please help me get my refund.

I accidentally recharged a wrong mobile number Instead of my number, I used Airtel website and paid through amazon pay, they suggested to contact operator and I have written an email as well and didn't got any replies. The text services says that “you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
Wrong recharged number:[protected]
Right rechargeable number:[protected]
Transaction ID:[protected]
Recharged amount: 839
Date: 22.04.2022

I accidentally recharged a wrong mobile number Instead of my number, I used Airtel website and paid through amazon pay, they suggested to contact operator and I have written an email as well. The text services says that “you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
Wrong recharged number:[protected]
Right rechargeable number:[protected]
Transaction ID:[protected]
Recharged amount: 839
Date: 22.04.2022

I accidentally recharged a wrong mobile number Instead of my number, I used Airtel website and paid through amazon pay, they suggested to contact operator and I have written an email as well and didn't got any replies. The text services says that “you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
Wrong recharged number:[protected]
Right rechargeable number:[protected]
Transaction ID:[protected]
Recharged amount: 839
Date: 22.04.2022

I had recharged my mobile number +91 [protected] via airtel upi for Rs. 479 on 25th February 2022 and received an SMS of paymet of Rs. 479 has failed with Order Id:[protected] and Transaction reference[protected] and it's been two months I haven't got my money back and more over in airtel app in airtel upi transaction section it is showing a payment has been intiated but nothing is happening it is showing from 25 th of February. Please kindly solve my problem

I have mobile number [protected] and I have been trying to update my email address- [protected]@gmail.com on that number for past 10 days. I have tried calling the customer care multiple times, followed the message process told by customer care executive and send emails to get no reply. Not sure how this small thing can be done without so much delay and inconvenience.

Sir,
This is brought to your notice that the internet at 0172, 4118600 has been getting disconnected frequently since the time we got the connection. On registering the complain on the airtel app, it has been showing 48 hrs status since five days. Even after registering our complain on nearby airtel store at sector 27, chandigarh, no technician has contacted as so far and no one is even picking our call. It is very unfortunate to see that such a company of high reputation and height has the worst internet infrastructure and probably the worst grievance handling mechanism in the country. It is now understood that why jio has such a large customer base in its internet services. We have made a mistake by signing in for airtel for their fiber connection.kindly look into the matter at the earliest