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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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P
PRIYOM DEY (Kutu)
from Duliagaon, Assam
Oct 16, 2017
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Address: Karimganj, Assam, 788710

I live at assam, karimganj district where i used to receive 24hrs high speed 4g network so i recharged with an amount of 399 i. E. 1gb/day for 70 days... But since one month i am unable to receive 4g network.. Whenever i switch to 4g (Auto), the network shows 3g then 2g then data connection lost... Why so???
Its been happening since last one month.. Please review my complain and try to fix it... My number is [protected].. My money is going in a waste.. Whether fix the issue or else return my 399 rupees.. Thank you.
Airtel customer support has been notified about the posted complaint.
Started today morning...I'm continuously getting the pop up invalid input.
I called customer care followed all steps they said ..but nothing is happening and getting same popup!
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    D
    D.UDAYAKUMAR
    from Delhi, Delhi
    Oct 16, 2017
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    Address: 605111
    Website: Airtel Company

    Sir,
    Please note, i am udayakumar. I have one connection for airtel prepaid my number is [protected]. I got one offer for airtel app, 399 pack-70gb, 70days (1day = 1gb). My mobile i will connect automatically data mb is gone 1 hour = 1gb gone automatically, i am not using any apps physically. I am complaint for airtel customer care so many time. He say your side is problem, your apps background running so mb is gone told. I am say already idea 4g internet using this issues not received my side. So your are fraud & cheating to me. I am totally disappointed this airtel company. This is very very bad service in our india.

    Please take any action this issue for your kind perusal.

    Regards,

    D. Udayakumar
    Cell: [protected]
    Airtel customer support has been notified about the posted complaint.
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      R
      Rameshdevi Karthikbindu
      from Mumbai, Maharashtra
      Oct 16, 2017
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      We are residing at arkatavemula of rajupalem mandal in kadapa district. We have poor airtel connection and signal strength is very bad in our area. We r very closer to the tower i. E., 100 feet. We r facing many problems with net connection. We have very poor connection. So i request u to please solve our problem as early as possible u can.

      [protected]
      Ramesh
      Airtel customer support has been notified about the posted complaint.
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        A
        Ashis Mandhata
        from Amalapuram, Andhra Pradesh
        Oct 16, 2017
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        Address: 560037
        Website: www.airtel.in

        I took airtel broadband connection on 24-oct-2017 and raised a service request on 30-sep-2017 regarding my frequent disconnection of network. But still airtel network team unable to resolve.
        After raising disconnection request i got a call from cancellation department and they gave commitment that we will resolve this issue shortly but still there is no progress.

        I have some question please clarify

        1) what is eta of resolving a ticket (Why my issue is not fixed last 17 days)

        2) as per your service specialist this issue is from airtel due to low copper wire.

        If you do not have proper infrastructure then why you are giving new connection?

        3) some of your service specialist are saying you can call to 121 and ask for connect my name if issue will persist (Eg harish told me). While requesting service specialist to specific person they are asking we cann't connect specific person and disclosed our location. I do agree with business policy. Yesterday i called to your executive and he is saying i am from delhi it's not my scope and i will escalated to bangalore team. (If disclosing of address is not in your policy why this guy disclosed (I assumed this policy is for cheating customer)

        4) why you do not have professional service specialist?

        Ref service request=89036328, [protected],
        Broadband =[protected]_kk
        Landline=[protected]
        Airtel customer support has been notified about the posted complaint.
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          K
          Kumar01
          from Bengaluru, Karnataka
          Oct 16, 2017
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          Filed complaint that internet speed is not up to mark and very slow in my locality.
          First complaint raised on 13th closed on 14th without resolution.
          Second complaint raised on 15th and got message that i will get update by 19th.
          Still how many days airtel will make me wait i don't know
          Kindly refund my money 399. My complaint# is c4gsp[protected]
          Airtel customer support has been notified about the posted complaint.
          Oct 15, 2017
          Updated by Kumar01
          Cheaters contact# [protected] and [protected] are a cheaters public please be aware of him. Please don't share your credit or debit card details.

          They told their names are Asish Metha ID# 109224 and another cheater name Deepak.

          These type of cheaters are still alive in space and God will never forgive never forgive them.

          May God punish them to the core.
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            S
            Saivenkata Phanikumar Chivukula
            from Hyderabad, Telangana
            Oct 16, 2017
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            Address: Hyderabad, Andhra Pradesh, 500013

            My airtel mobile number: [protected], is showing "emergency service only", from the past 3 hours. I'm using a brand new samsung s8 plus. From the time i purchased this phone 2 months back, i haven't removed the sim. When i call airtel customer care, regarding this issue, they keep telling me that need to change sim, as it might have got damaged. I don't understand the logic, as to how a sim, inside the phone get damaged, with out taking it out. My s8 plus itself has no single scratch on it. Such an illogical explanation from airtel is quite frustrating.
            Airtel customer support has been notified about the posted complaint.
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              S
              Shankar Jagwani
              from Ahmedabad, Gujarat
              Oct 16, 2017
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              Address: Rajkot, Gujarat
              Website: www.consumercomplaint

              Respected sirs,. 16 oct.2017
              Trai"... New delhi.

              I am shanker jagwani (Senior-citizen) from rajkot (Guj.)
              I sent request to airtel" for portability of my 10 yrs. Old mobile no (R.com.) on dtd:21sep.2017 after 7 days (27th sep.2017) ireceived the msg. "activated your service" from airtel'... But i found.. Arirtel - network.. Is not available at my location. So i contacted various authorities of the company.
              After many calls.. They sent to technician forhecking n' he reported me.."your issue will solve in 2 days". Bt
              Up to 5/6 days no result. Again i called them many time n' requested to solve my issue.
              Second time again another technician came.. N' same replied "will solve your issue as earliest. Every day i called them.. N'they same replied"under-proceedgre"...! This way 20 days passed... Bt no result till date...!!!
              I'm suffering too much without my 10 yrs old mbl no... So i called them yesterday... N' forcefully told him to explain clear picture of my issue.. Then. Finally they told me.. (Verbly)
              "your issue will not be resolve...
              As per technical report : reapeter is needed for net work issue. Bt it's cost is 5 to 6 lackhs... Thus it is not possible for the company.
              I said ok...!! If you are not able to provide me network then make me free to shift with another service provider. But they saying.. It also not possible."due to trai's rules... Lock-in - period of 90 days...!!!???
              Sir... I surprised...
              I do not want to shift with another company.., bt. When airtel" is not able to provide their network.. To me... Then how that rule applied to me sir...???!!!
              What's my fault...in this.. Matter...???!!!
              It's my 10yrs old mbl. No. N' my business is depended on that no.
              If waiting period of 90 days i wait then from whum i claim that loss... Sir..??? Why should i suffer sir..??
              So please... You are requested to do the needful in the matter... Sir.
              I complent them very 1st day bt they did not registred. At last on 13 oct.2027 i received complent regtn. No by sms. As:
              Cicpl:[protected] (13.10.17)
              Rsewk: [protected] (15.10.17)

              I hope you may understand my problem. N' justice to me.
              With many hopes..
              Regards,
              Shanker-jagwani
              Rajkot (Guj.)
              Airtel customer support has been notified about the posted complaint.
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                A
                Anillic
                from Sambalpur, Odisha
                Oct 16, 2017
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                Address: East Singhbhum, Jharkhand, 831001

                Dear sir,
                I am your old regular basis customers, i have buy a new one mobile phone handsets 4g,
                Company recently sent massage your offer recharge @rs-399 you will get 84 days (1gb-data per day, call free-for-all local & std)
                But i have not gat. Rechargeable value. Please give me recharge value
                Thanks & regards
                Mo. No-[protected]
                Recharge date (14/10/2017)
                Airtel customer support has been notified about the posted complaint.
                I'm dialing to connect customer care serive is not any options there to connect customers care
                How I connect
                I faced the similar problem with Airtel. SMS showed it activated 70 gb for 70 days but when i checked it was 28 days.
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                  G
                  GAURAV MOHANTY
                  Oct 16, 2017
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                  Address: Raigad, Maharashtra, 410210
                  Website: airtel.in

                  I got a call from executive rahul kumar explaining me to upgrade my plan to 799
                  I told will look into it without any verification or consent or proper confirmation call disocnnected quickly and then i received messege that plan has been upgraded.
                  Then i called air tel cu care and execute priyanka received the call and she took request for verification but no one turned up yet though as per executive complain was on high priority

                  This is really harassing from airtel withiout any confirmation or anything how can they cheat customers through spam calls.

                  Each month i ma getting huge bill amount though my usage is limit
                  Airtel customer support has been notified about the posted complaint.
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                    B
                    Bhumika Karia
                    Oct 15, 2017
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                    Hi my airtel number has been deactivated as i am abroad now. I am travelling in october end so kindly activate my sim card [protected]

                    I had done recharge few months back but now it has been deactivated automatically.
                    Kindly tell me the procedure to reactivate as i am using whatsapp in my indian no

                    Please make sure you don't reissue the sim card to any other person as i don't want to lose this no

                    Kindly give me a feedback
                    Airtel customer support has been notified about the posted complaint.
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                      P
                      Patchigolla Venkateswararao
                      Oct 15, 2017
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                      I have taken a pre paid airtel sim card in hyderabad, india recently and brought to dubai. I am working in dubai and it is always an issue whenever i visit to india. The newly purchased sim is not working and says no service where as i was told it will be operational in all countries. Not sure what is the issue and it has sufficient balance and data package.

                      Appreciate if we can get my sim card working here in dubai.
                      Airtel customer support has been notified about the posted complaint.
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                        C
                        CVKhandare
                        from Mumbai, Maharashtra
                        Oct 15, 2017
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                        I am old airtel user i am having 5 airtel connections, my experience with airtel was good but from last two months there i experiencing continuous call drop even the doesn’t connect and in last two weeks almost every call is dropped.
                        Regarding innternet it is very very slow it shows 4g, 3g but the data is mot transmitted i have wait for minutes to download or send short video.
                        I have complained the issue but nothing is done so far and i am facing the even now.
                        Please resolve the issue at earliest. I will wait for two-three days and if the issue not resolved to my satisfaction i will complain the issue to trai.

                        With regards
                        Chandramani khandare
                        Airtel customer support has been notified about the posted complaint.
                        Same Happens for me from last two months. Nobody is responding to complains.
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                          Chetan Agarwalla
                          from Murgud, Maharashtra
                          Oct 15, 2017
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                          Address: Kolkata, West Bengal, 700072

                          I have mistakenly recharged Rs 5000/- instead of loading in Airtel MOney. Request you to pls transfer the amount to my Airtel Money - [protected]. Recharged done by Credit card in same number.
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                            R
                            Ravishankar Subramanian
                            from Nattam, Tamil Nadu
                            Oct 15, 2017
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                            Address: Chennai, Tamil Nadu, 600004

                            I am trying to deactivate the above post paid sim 4g data for the past two months. There is no option with 121, 198 or through loging in to my account. Airtel having started this exploitation of its individual clients, others will follow soon. I want to immediately cancel this service; don't mind to give up the balance data available in my account, but wish to get out of this menace once for all.
                            Airtel customer support has been notified about the posted complaint.
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                              J
                              from Bangalore, Karnataka
                              Oct 15, 2017
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                              I used most of the network and i think airtel is most fraud for cheating people. My intention is not blaming but i faced such things.
                              I recharged 349 unlimited pack in airtel application. After that its not working now because i am in roaming. The plan didn't specify such details when i recharged, only give the details o[censored]nlimited plan.
                              After that i called to costumer care but they don't take any responsibility and said that all network have that same policy that plan not working at roaming (But its wrong because other network like jio plan working well). So my rs 349 was wasted. So i thing airtel network is the fraudest network above all networks.
                              Airtel customer support has been notified about the posted complaint.
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                                Punugoti Aravind
                                from Cumbum, Andhra Pradesh
                                Oct 16, 2017
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                                Address: Guntur, Andhra Pradesh, 522646

                                My name is ARavind. My mobile number is +91 [protected]. I have some issue with My Airtel app.I forgot my mpin PIN of that app.after I enter login details like first name, Last name & Date of birth it show invalid credentials .I enter Many times but it goes wrong and it goes to delay of 24 hrs. what will I do please help me.My email I'd is "[protected]@gmail.com".If you tell my name, date of birth details .I will be login and my problem solved .if you want any comformation then call me.plase resolve this issue I hope to resolve it...
                                Airtel customer support has been notified about the posted complaint.
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                                  D
                                  Dahiyask
                                  from Ramnagar, Uttarakhand
                                  Oct 15, 2017
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                                  Address: Meerut, Uttar Pradesh

                                  Airtel mobile [protected] complaint no. Is c2gsp[protected].
                                  We are highly suffering from airtel since 4 -5 month within 1km area approx 3500 customers.
                                  Technical team of airtel doing harassment us with problem in voice calling & network.

                                  City mein ye problem hai, to rural mein kya haal hoga.
                                  Main kai baar complaint kar chuka hu. Par kuch nahi hua.
                                  I guaranteed, within 2 years, airtel surrender kar dega communication deptt ko, aur wapis se cycle ke parts banayega.

                                  Worst technical team hai airtel ki, rohta road near godwin petrol pump, meerut
                                  Please check network in below photos

                                  Thanks
                                  Airtel customer support has been notified about the posted complaint.
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                                    Avi Gaur
                                    from Noida, Uttar Pradesh
                                    Oct 15, 2017
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                                    Address: New Delhi, Delhi

                                    Mera 4g network activate he 399 ka To mere net ki speed bh slow Chal rhi he. ..
                                    To esa kyu ho rha he...
                                    Mera 4g activate he to speed achi milni chahye...
                                    Agar meri problem solve nhi hui to me iss number ko port krwaa dunga..
                                    To plz mere net ki problem ko jldi se solve kre...
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                                      Prithwish Banerjee
                                      from Riasi, Jammu and Kashmir
                                      Oct 15, 2017
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                                      Address: Howrah, West Bengal, 711101

                                      Dear sir/madam,

                                      With reference of the trail mail on the subject "need clarification on sudden hike on billing amount" inform you the bill for the month of september has been generated and the amount is rs.371.38 (Un-billed amount was showing rs.10000+) hence i would like to pay the last bill amount and would like to stop the service permanently because when i wanted to move from post paid to prepaid since that day (19th september 2017) my un billed amount was showing very high intentionally always. This time also the same situation has been created where my bill has been generated on 13th oct with rs.371.38 but next day my un billed amount is showing rs.5000+ which is completely intentionally once again because if i will go for surrender the sim then i would be bound to pay the unbilled amount where i have used it at all.

                                      Therefore i will pay the last month bill amount only and stop using the sim immediately after paying. After paying my bill amount if i would unable to surrender the sim then i have to take help with legal procedure. And will not pay any further bill.

                                      So i am expecting a positive feedback from your end.

                                      Regards,
                                      Prithwish banerjee
                                      Airtel customer support has been notified about the posted complaint.
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                                        Karishma Sarma
                                        from Katoya, West Bengal
                                        Oct 15, 2017
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                                        Resolved

                                        Since yesterday i'm trying to send the port message as i want to opt out from airtel, but everytime the error comes as "unable to send the message". No issue is there with my cellphone as i have tried to send the message even from another cellphone. My sim is also perfect as i can send other messages but only message sent to 1900 has been blocked by airtel. I have tried contacting them over telephone and through mail but still no response. My no. Is [protected].
                                        Oct 16, 2017
                                        Complaint marked as Resolved 
                                        airtel team provided me with the solution.
                                        Airtel customer support has been notified about the posted complaint.
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