Claimed

Airtel Complaints & Reviews

2.1
Updated: Feb 27, 2026
Complaints 54766
Resolved
21977
Unresolved
32789
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1094

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
O
oerande
from Pune, Maharashtra
Oct 1, 2017
Report
Copy

Address: 411038

For the past one year, my family doesn't get good connection sitting at home. We have to come out of our building on to the street in front o[censored]s to make a call. Pathetic coverage area. Please visit the place and check for yourself. I woul want you to ensure that there is a good coverage. Otherwise i will have no other choice but to switch to vodafone network.
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Premkishor Singh
    from Bhagalpur, Bihar
    Oct 1, 2017
    Report
    Copy

    Address: Khagaria, Bihar, 851204

    My account no.[protected] has been blocked since 3 or 4 days. I have 1315 rupees balance in it. Unblock my transaction or refund my money to bank. My name in account is nishant kumar. I dont know why but my account was blocked and i am not able to use my money. Please resolve my problem. I also contacted to customer care by e-mail but nothing happened. Please solve the problem fast.
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      reyano
      from Patna, Bihar
      Oct 1, 2017
      Report
      Copy

      This is to inform you that i forgot my mPIN and i am unable to open it.so please help me out.My no is [protected].when i am typing my old mpin then it is saying it is blocked.it is asking to create new mpin by reset. when i am trying to make new account by reset then its window is closed for 24 hours.again after 24 hr its not accepting.please help me out.
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pravinkumar sharma
        from Mumbai, Maharashtra
        Oct 1, 2017
        Report
        Copy

        Address: Thane, Maharashtra, 401203
        Website: -

        I recharge 4g netpack service but i not getting 4g network in my airtel number i don't no why airtel network not getting proper 4g services. So please clear my problem other wise i am porting my no airtel to vodaphone. Vodaphone network is very good. And provide proper customer care services there is no connect to customer officer number. Shortout problem as soon as possible.
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Suhail E
          from Bengaluru, Karnataka
          Oct 1, 2017
          Report
          Copy

          Yesterday i was transferred amount from airtel bank to my axis bank with imps
          But it won't transferred till now and i call customer care rude behavior from customer care this my airtel payment bank account no [protected] it's is transition id

          Hello! Rs.300 is initiated from your airtel payments bank wallet to beneficiary a/c xxxxxxxxxxx2483. Txnid:[protected], bal: rs. 57.26. Till now it's not credited to account

          Bank hai ki chillar ki dukan

          Don't open account in airtel bank
          They are not giving interest also
          Simply bewakuf banaa rahe hai
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            madhunv
            from Mysore, Karnataka
            Oct 1, 2017
            Resolved
            Report
            Copy
            Resolved

            Last week, on 23rd september i changed my 3g sim to 4g sim (Swap). The old sim was de-activated but the new sim is not yet activated. Its been 1 week without using sim.

            I contacted customer care, but it was of no use. Tweeted to airtel presence and got reply that the issue will be resolved but nothing was done. I got no other options than changing the sim card.
            Oct 3, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nimish Paranjape
              from Chiplun, Maharashtra
              Oct 1, 2017
              Report
              Copy

              Address: 416510
              Website: [email protected]

              I had transferred money from my debit card to my airtel app and then it was added the added balance in the app could not be used as i had to send them a aadhaar card and it was told to me when i called the customer care as i was not able to pay my electricity bill the debit freeze what they call will be removed in 48 hrs but it was not removed and i was not able to pay any bill than i called them again than they said that they need aadhaar card plus pancard and bank statement of the transaction and it was provided by on their email address [protected]@airtelbank.com but i am still not able to use my balance in the app and they say now that i have to wait for 58 hrs which is a harresment to a consumer
              Airtel customer support has been notified about the posted complaint.
              Oct 01, 2017
              Updated by Nimish Paranjape
              And my account number for Airtel bank is [protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Anaparthi Lakshmi Narayana
                from Anakapalle, Andhra Pradesh
                Oct 1, 2017
                Report
                Copy

                Address: Visakhapatnam, Andhra Pradesh, 530046

                I recharged my airtel number [protected] with 399 pack, its kerala sim. When i came to andhra data is not coming even if i connect to data roaming services, please resolve my issues. When ever i come to andhra i am not able to use he internet on roaming is that airtels fault or the sims fault. Its not the phone fault because i used idea also on data roaming but only for airtel its not working, so i hope this problem would be resolved quickly.
                Airtel customer support has been notified about the posted complaint.
                Re-start you phone.
                Helpful
                3 other people found this review helpful
                3 found this helpful
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vadalkar
                  from Pune, Maharashtra
                  Oct 1, 2017
                  Report
                  Copy

                  Address: Nashik, Maharashtra
                  Website: [email protected]

                  Airtel DTH — [protected]-001

                  change mobile register mobile number
                  New Mobile number.- [protected]
                  Old Mobile number .- [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    neeraj tamta
                    from Chandigarh, Chandigarh
                    Oct 1, 2017
                    Report
                    Copy

                    Address: Moradabad, Uttar Pradesh, 244001
                    Website: www.consumercomplaints.in/new_complaint

                    Dear team my airtel account is blocked when ever i add money in this account. I add 200 rupee in airtel payment bank after add money i want to use money in recharge but it show a error (No debit transesstion is allowed for this account. Your account has been blocked) so i can not transfer anf recharge from payment bank. No one help me for this i contact to a customer care but no help provide me for this.
                    Pease help me.

                    My number is : [protected]
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Avinash1209
                      from Vijayawada, Andhra Pradesh
                      Oct 1, 2017
                      Report
                      Copy

                      sim not activated after 24 hours

                      Address: 506002

                      Recently i have upgraded my airtel 3g sim to a 4g sim. The airtel gallery has charged me rs50 for the upgrade and promised that it will be activated within 2 hours. They have deactivated my old sim but forgot to activate my new sim i believe. When called to the customer care i was told a different reason everytime and are asking for 24 hrs for the activation. When i called them after 24 hours they again ask for 24 hours time. I have been...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      S
                      Sonali Shivlani
                      Oct 1, 2017
                      Report
                      Copy

                      I recharged my pack 2999 on my number [protected]. However when i receive a call i and the opposite party can only hear gibberish. Network at&t. I don't have any other number in the us. My email is [protected]@gmail.com. My husbands number who is in india is [protected]. If this does not work then i would want a full refund as it makes no sense. Totally upset with the service.
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        L
                        Lalthan Tluanga
                        from Lunglei, Mizoram
                        Oct 1, 2017
                        Report
                        Copy

                        Address: Aizawl, Mizoram, 796001

                        I send a complain in email on [protected]@airtel com about my data plan which is expired on 30 september. But i recharged with rs. 499 which got an offer for 105gb for 84 days on 2nd september. Due to negligence of customer service by the name lakshmikanth ambekar who don't give any reply for further information. Would you please kindly solve my problem? Plus i have a 4g sim and 4g handset which is compatible on the offer made. If you can't extend my data plan i kindly request you to send me back the money for which i recharge for. And plus one thing i can't get amy call or make a call while i'm using in 4g network. Please if you could resolve my problem, i'll be very thankful to you
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sanjay pani
                          from Bhubaneshwar, Odisha
                          Sep 30, 2017
                          Report
                          Copy

                          Address: Khordha, Odisha, 751002

                          New airtel 4g sim changed by paying rs 30 on[protected] after receiving a message to change the sim otherwise the services will be stopped
                          After that serve network problem by using that new sim, when reboot the services received for only 30 min, then no network, already talked to their personnel, also lodged complain through mail. But the problem persists.
                          Solve immediately
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            Gonal
                            from Bengaluru, Karnataka
                            Sep 30, 2017
                            Report
                            Copy

                            Address: 560098
                            Website: Airteltel secure

                            My complaint is closed stating following documents not submitted with out mentioning what is the document. Here is the mail from them

                            In reference to your service request no. 2347840, documents submitted by you were found incomplete. We request you to provide us with below information within 48 hrs to process your claim.
                            To upload the documents and images, kindly click here.

                            Please note that the documents requested above are mandatory for processing your claim failing which your request will be closed.

                            For any further assistance, please call us at 121 or write to us at [protected]@in. Airtel.com

                            Thanks,
                            Team airtel secure.

                            The link to upload documents is dead.

                            I have uploaded all the mandetory documents
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              Comedy Hub
                              from Srinagar, Jammu and Kashmir
                              Sep 30, 2017
                              Report
                              Copy

                              Address: Muzaffarnagar, Uttar Pradesh, 251001

                              My airtel number [protected].
                              This number is not sending sms of local and national and coustmer service are not provide the soluation
                              And adverstiment airtel is smartphone so do not advertisment airtel is fastest network
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                F
                                Feroz.Khan206
                                from Hyderabad, Telangana
                                Sep 30, 2017
                                Report
                                Copy

                                Address: Rangareddy, Andhra Pradesh, 500074
                                Website: Mobile data usage

                                My number is [protected] and iam a postpaid customer of airte under 399 planl. I always pay bill on time without a single month delay airtel has a track of my payment. Today i. E on[protected] i got a bill of 1379.44 rupees, i was shocked to see that amount because my usage was under the plan 399. When i checked the detail bill it shows the data usage of 550 rupees.

                                Now i ask airtel people why u bring new concepts like "airtel postpaid promise" when u cant stand on your words... I have a credit of 21.3 gb data of previous month in which i hardly used 7gb and you people blindly charged me 700 rupees. I didnt even recieved any data warning or any communication niether through mail nor through message. I have other sim jio and have 2gb data daily plan still i use your service because i trust you. But you people blindly cheated me for no cause. Iam attaching my data plan screenshot for your communication.
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  F
                                  Feroz.Khan206
                                  from Hyderabad, Telangana
                                  Sep 30, 2017
                                  Report
                                  Copy

                                  Address: Rangareddy, Andhra Pradesh, 500074
                                  Website: Gamepind and videopind

                                  My number is [protected] and today surprisingly i got a bill amount of 1360/- when i checked the detail bill it shows gamepind and videopind usage of 270 rupees. Now i ask you airtel guys what the hell is this gamepind and videopind... And who told you to activate the service... I want you to reverse my hard earned money and stop the service immediately
                                  Airtel customer support has been notified about the posted complaint.
                                  Received a sms that an amount of Rs.30/-is charged as VIDEOPINDW service. I have requested for this VAS to AIRTEL. Why they have detected the amouut ? This is purely a FRAUD .
                                  AKKapoor
                                  mob: [protected]
                                  Sorry. I have not requested for this VAS
                                  AKKapoor
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    aloner
                                    from Duliagaon, Assam
                                    Sep 30, 2017
                                    Report
                                    Copy

                                    I have problem while upgrading my 3g sim to 4g sim. I have completed all the procedure as instructed by the customer care. After that i received a message where i had to reply 1 as I did and then in return i got did message.
                                    Wrong HLR GOLD SIM, Please try again with Correct HLR sim number.
                                    Pls reply me quick...ty
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      Jaaaa
                                      from Manthani, Telangana
                                      Sep 30, 2017
                                      Report
                                      Copy

                                      Address: Hyderabad, Andhra Pradesh
                                      Website: Airtel

                                      Dear sir/ madam,
                                      I have been using the airtel sim for the last so many years but presently it seems that it is better to port to some other network. As i was not able to make video calls from this network and regarding the same i had called to customer care also when i called in the morning the gentleman from customer care had given me a complain no. I. E, [protected]. As the complain was not resolved to enquire the same i had called the customed care again and told all the matter to the lady representative on the other side on the answer given by the lady i was surprised and felt to change my network, initially she me told me that it is a network problem but when i told her that network is very good and it is showing 4g in the network box then i don't know how she told me that airtel is not having a facility of direct video calling and advised me to use third party application viz., whatsapp, facebook, skipe. I sincerly request the authorities to please take a necessary action towards solwing my problem of video calling. And again it is a humble request that customer care representatives should be directed to provide the exact information not all this kind of excuses.
                                      Thank you and looking forward to any solution.
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit