Airtel Complaints & Reviews

Dear sir
My Airtel number Is [protected]
Pls sir.
I want call details
By an Email
Pls sir
Because same one miss use my phone
My Email:- [protected]@gmail.com
Pls sir send me call details month of 8, 9, 10
Pls sir.
All call History incoming and outgoing calls
Pls sir

I have registered a complaint on 10th august, 2017 regarding network issue, complaint no. 78521280. Till now i didn't receive a call regarding the progress and everytime i call you, the airtel customer reprensentative says i have to wait and they can't assure the time to resolve it and also told me that it will take approx. 6 - 8 months.

When i decided to port the number to idea, they called me and told to wait for 4 days, i decided to do so and waited for 15 days but it was not solved. Again i decided to port to idea and they again called me and told to wait for 4 days, today is the 10th day but it has not been solved.

I can't make calls from my home, everytime i have to go to my flat terrace to attend or make calls. They are such irresponsible. And when i told them that i can't use my data pack due to network issue and to reduce my bill, they told me that network issue will be solved in few months but have to pay bill everymonth in a rude way.

I have the recording of all the calls i have made to the service centre.

I have been trying to deactivate my auto renewal data plan of rs. 179 for the last 2 days by dialing ussd code, "*121*12#" and requesting for to deactivate pre-booked pans. But all the time it shows, "sorry we are unable to process your request at the moment. Please try after some time."
What the # is this?? First, i never wanted to opt for auto renewal but you cannot choose the pack without auto renewal and secondly when you want to deactivate the auto renewal, the service doesn't work... #ing airtel trying to loot all o[censored]s... Die airtel... Die you #!!

I have linked my aadhar details with airtel about three months ago. My indane gas subsidy amount was not getting credited to my bank account. When i enquired, i have been told by the gas agency that my subsidy amount is being credited to airtel account. I went to the airtel customer service center where i have linked my aadhar and i have been told by the staff that it is happening not only with me but few other customers. I was shocked when i was told that it is the company's policy to swindle away the gas subsidy so that they can give talk time to the respective number. I wish to bring to the notice of the concerned at airtel that it is a cyber crime to swindle away the amount without the consent and information sharing to the customer. I request airtel to immediately reimburse the amounts that have been swindled away thrice from my gas subsidy account. It seems that airtel is sticking to unlawful practices to increase their revenue instead of doing the right things. I, with good intention, wish to get my reimbursement within 48 hrs, post which i would take this issue to the cyber crime department, uaida and the central government. This also amounts to misuse of confidential information of customers to manipulate and steal away thier money.

As i have upgrade my airtel 3g sim to 4g sim. I have inserted in my new mobile gionee a1 and i have recharged with the plan of 244. But, its get very slow internet connection in main area and full tower in my mobile.

Previously i have used other networks (I don't want to mention that network). While comparing to your network the downloading speed is 3kb very very slow.

I try to contact your customer care but totally wasted my time to reach you.

It creates bad opinion about service. I am using your product upto 12 years but very worst response in your side.

I lost my sim card few days back. So day before yesterday i went to airtel store and got the new sim card for the same no.. It got activated after 24 hrs and i m unable to receive messages from anyone. I tried to text on that no. But the sim didn't received any message. Not even bank otp's etc.
I tried to contact customer care also but there was not any response from their side
My no. Is [protected]
Please resolve my issue as soon as possible.

I have made an international call to australia and airtel has charged a whopping rs 180 per minute and the actual rate was rs13 per minute. My bill came to rs4220, i have repeatedly called them for 10days and they have promised many times that the bill be be corrected but they didn't do anything and finally charged my bank account with the ecs payment of rs 4220, i lost trust with this operator, every person i talk to tells a cooked up story and no clear action taken

Dear sir/madam,

My self mr. Ulhas vichare. I have taken new 4g sim card from your
Andheri (E) airtel gallery, person over their gave me the card & told
Me that my 3g sim will be deactivate & 4g sim will get active in next
4 hours.

Its been almost 24 hours & my 4g sim is not active yet. My sms,
Internet service is not working due to the non supportable 3g sim.

I have been calling airtel customer care since last 2 days (My earlier
4g sim was not getting activated since tuesday). But, i failed to get
Any proper assistance from your team.

Just while ago i spoke with mr. Mohammad sharif pasha, who is
Supposedly senior of your one of the team. He was rude & mannerless
While conversation. Instead of giving me solution he irritated me with
Stupid questions & his low voice.

I sincerely need a quick solution to my problem. As my net is not
Working, my sms service is blocked & there are so many synchronisation
Issues i am facing.

Please activate my 4g sim, asap.

In anticipation of help.

Thanks & regards,
Ulhas vichare
[protected]

Hi,

I am using airtel prepaid services, recently i have recharged the plan of 399rs which is gives me unlimited calls and 1gb data per day for 70days.

From the day one the data speed is worst than 2g speed, i did complain customer care, they have mentioned, network issue in your area, will be rectified shortly, and also recommend to change the sim as well, which i did,

However, the network issue still presents, and when i complain again, they says it's network issue we can't do anything, when ask for refund of the amount, they denied to refund.

Hence i wanted to bring to your attention, about the issue.

Thank you.
Raja
[protected]

Hello,
I have recharged my airtel mobile no. Using airtel payment bank, and as the offers available i am availing 50% cashback (Max. Rs.75) of the recharged amount.

I have done a recharge of rs.200 on 23 september 2017 but until now i did not receive any cashback.

So, i email airtel regarding this on 25 september 2017 but they have provided me with a cashback of rs.2 (I. E. 2%) and neither responded to...

Hi
I got an offer by airtel to my number([protected]) with unlimited calls +70gb for 70 days for any handset. So i recharged it with 399 even though I don't have a 4g capable phone. But I m unable to use Internet even though im getting 1gb per day. My trans id is 53747875 and I did my recharged on[protected]. My region is Northeast circle airtel. Furthermore I have asked to signed in IND airtel network but I am unable to sign in. Everytime I filled up my number the page doesn't load onwards. I will be highly grateful if you look into this matter.

The number [protected] are not activate timely we register the mobile on 20/09/2017 but in verification problem on your dealer problem the activation not completed some technical issue occurred the sim the gave email to company so on 26/09/2017 the sim are automatically activate but unfortunately i register the another number of defiant company so i want deactivate the number

Hi dignities,

I were using a number with airtel [protected] before 6- 7 months.in the month of february or march i got a bill of around inr 5670 regarding which i had asked the company to forward an explanatory mail to me but all the time i got the update saying that i had used isd callings. But in actual i hadn't made any isd calls. Further i had forwarded many emails to airtel and dignities like bharat bhusan and many others interacted with me too. And lastly then they stopped calling me. Now by today i received a call saying that the total due on my name is inr 8000 approx which i will have to pay for the number which i am not using since last 7-8 months. What a #!!!. Need a serious look after the same as i am a junior level employee and i can't afford to pay such amount.

I am using airtel postpaid mobile bill. Since last few months my bill always incorrect and is up by rs 200 everymonth. Then i need to call them and get it corrected.
This months bill is again rs900+ ideally it should be around rs.460. When i spoke to customer care representative they said i have used some value added service was started on it and now i have to pay this value any how.

I am really not sure how come some service got started on my mobile and now they are forcing me to pay for it which i was not even aware of. Need help with this.

My number is [protected].

Hi, i have recharged wrong no. [protected] on 27-sep-2017 with 1. Rs. 349 and 2. Rs. 14. Through my airtel app.

I need to refund this amount in my main mobile bank.

Please resolve this issue as soon as possible.

Thanks
Manoj kumar
[protected]

I am an airtel user since two and a half years, i am currently on roaming and i have the 349 rs package, 1gb 4g/3g daily and unlimited calls.
I am not able to make any calls, i can receive calls and i'm browsing the internet easily. Please help me asap. I am facing difficulty and i need a quick fix. Otherwise i may be compelled to switch network.

I have ported my number [protected] from vodafone to airtel. But there is no signal in that sim and my old number has stopped already. I called customer care 6 times this morning and no satisfactory response was provided. Finally that was escalated to hema and she told that number is already active and asked me to contact the airtel store. I visited the store and the guy checked the status and told that the service is in pending status. The manager of customer care was just bluffing and make us fools.

And now i end up with no mobile which i was using for last 10 years. Is this the way to receive a customer? Could you please check and take action accordingly.

In re: airtel data card no. [protected] & airtel complaint no. 79757540

Dear sir/madam,

I had taken the aforesaid prepaid connection sometime in march/april, 2017. I had bought this connection through website advertisement and your representative came and delivered the modem at my house. I was always given to understand that it was a prepaid connection. Number of the representative who visited me is [protected].

He gave me 4 months advance plan and was told that thereafter i need to recharge again. Since, there was no connectivity and the speed of the internet was really poor, i took a decision not to recharge the connection and your modem is now lying in my basement as junk.

Suddenly, on 24.09.2017, i was shocked to a receive from the airtel alleging that i need to pay the bill of about rs.[protected].

I am shocked at the conduct of airtel. How can the prepaid connection be convert to post paid connection on its own without my consent?

How can airtel on its own an without my consent choose a plan for me.

I escalated all these issues vide telephonic complaint. I had at the same time, under protest, raised cancellation request. On sunday, i was assured by your representative that the will shoot me a mail admitting the mistake of airtel and that i ll get a waiver of rs. 1000 odd rupees if i continue to use the connection. I protested and made myself clear that i dont want to continue with the connection as there is no connectivity. He suggested me that i should continue with the connection with following conditions:

A) accept waiver of rs. 1000 odd

B) i need not pay the balance amount till your representative visits me and check and resolve the connectivity issue and in case it is not resolved, i need not pay.

The way this issue has been mishandled is writ large. Till date, i have not received a sms or email from airtel acknowledging my complaint. It was only today that i insisted that complaint no. Be given to me.

Every day, i am getting calls from your representative, where they admit their mistake, however, i am being harassed as everytime i have to explain what the problem is. Today, i. E. 28.09.2017 also i got a call from one mr. Gautam asking me as to why i want to disconnect my connection. I was shocked as to how could he plead ignorance. It was only when i insisted that he should check the records 1st and then call me again, that he admitted that he knows what the issue is. He also admitted airtel's mistake and tenedered apology. He also offered waiver of rs. 1700 and insisted that i should continue with the connection. I protested and made myself clear that i dont want to continue with the connection as there is no connectivity. Since, i was being harrased continously and my precious time was being wasted, under protest, i chose to accept waiver of rs. 1700 and pay the balance amount to lay the matter to rest.

However, mr. Gautam insisted that i should contiue with the connection to which i refused. He gave me a shock, when he told me that in that case, he will not give me a waiver of rs. 1700. He also told me that i need to raise a billing dispute as complaint lodged by me only pertains to disconenction request. I believe airtel is most dishonest to its customers. On sunday, i had raised a complaint for bill as well as requested for disconnection (Please hear the conversation between me and your representative).

I believe that airtel is trying to extort money from me. Firstly, wrong bill was raised, thereafter, airtel offered waiver of rs. 1000/1700 ass airtel isdoing any favour to me.

Please note that i dont want to be associated with your company anymore. My connection be disconnected immediately. You are grossly deficient in rendering services besides adopting unethical and malpractices to unjustly and unlawfully enrich yourself.

This is regarding mobile number [protected] being used in an iphone 5. I have never been able to send messages from the 1st day i got the sim. The 'my number' in setting shows unknown; the *#5005*7672# call shows 'setting interrogation failed'; i cannot set a new sms message center #. By the way, i can receive messages

Called the 121 at least 4 times - they either are clueless ("executives" are a useless bunch) or promise to fix withing 2 days (Someone was going to get back to me 15 days back - they never did). All that happens is a charge for the 121 call (I pay for airtel's poor service and their 'executives').

Should be an easy fix for a technical person with knowledge at airtel.

I was postpaid customer for many years, and since i had to come to mexico for 6 months, i changed it to pre paid so that i can at least start getting otp messages for bank transactions.

There was no need for me to do any international call or messages. As this airtel number is important to me as its registered in all important places, i decided to retain this number.

But now i see its disconnected without any notification. Not sure why such careless service from airtel?
When my friend visited store they are asking all my documents and not only that, they want me to come in person to resume services, how this possible?

Please suggest way out here. I need my services back and activate my number asap.