Airtel Complaints & Reviews

Mera naam samar ali hai me up ka moradabad city ka mughal pura me rehat hu mera no me ek net pack kara hai 4 g net ka par company mujhe 4 g network nahi da rehi jab ka company na mujhse pesa 4 g ka leya or net speed 2 g ki bhi nahi mali rehi hai is me apni problem ko theek karna cahata hu nahi company dura mera jo lose ho reha hai wo mujh daya jaya

I just ported into airtel from reliance thinking this would be better network but am completely wrong and this is the worst service i have ever faced and am porting my number and i have ported all my family members numbers to other networks and bloody # customers speaking rudely and not at all helping and requested cl back and they confirmed they will call me twice but i haven't received a call, idiotic service

I recharged my number for rs 349. I received the opt. It showed that the payment was successfully made. The amount was also deducted from my bank account. But the recharge failed and i didn't get the unlimited local and std calls and 1gb per day data that was the entitled service for rs 349. Kindly either process my recharge or provide a refund. My number is [protected].

Sir..
I have recharge amount of 349 with tid 17264ap778736 through sbi mobile banking service.. But it came as unable to process.. So i repeat same recharge for another time after 5 minutes it got sucess.. Unfortunately first recharge also got sucess.. Same amount was recharged twice.. So refund one 349 recharge amount to [protected].. Regrads thangadurai

Please refer complaint. Sr no 86944040 dt 28.8.17 vide which it was confirmed that above connection will be disconnected within 7 days after verification. Vide verification call i confirmed that i need not further services. Despite that i got a bill of rs 539/- which is totally unacceptable. Pl do needful. I need not any service on above connection.

Regret to use airtel...

It’s really a shame that we have companies like airtel operating in our country.
They spend a lot in marketing but the ground reality of their work is just 0% of what they commit.
I bought a new lees line connection while collecting the payment cheque and documents i was committed 5-6 days (Not specified that it has to be 5-6 working days) that was on 11-september-2017.
I got no response till 14-september-2017.
When i called on 14-september-2017 to check the status of my connection i was advised that wiring will be done the same day and connection will be up by evening.
On 15-sep-2017 i was told that there no wire available in the store and wire do come in bulk the truck carrying the wire is stuck due to gst and the wire will be delivered to me by 12pm on 16-sep-17
On 16-sep-17 i was advised the guy with the wire is out for delivery an will get it by 3pm.
The above conversation was with mr rajendra from airtel.

On saturday i was introduced to mr navin (Calimed to be mr rajendra's manager)

A new guy mr naveen comes to picture and i take my conversation future with him.
He (Mr naveen) commits the wire to be delivered on 18-sep-17 latest by mid day 12pm.
I have to chase 3-4 times the guy comes to deliver it at around 3 in the afternoon after regular chase up.

Then i call mr rajendra to check when my connection will be up he commits will get it done by the same day 7 pm on 18-sep-17.
After that mr rajendra starts facing some issues picking up my phone.
I chase it up with his manager mr naveen when will my connection be up and running as i am facing business loss due to no internet can’t get my things going.

Mr naveen commits will be done by 2 pm on 19- sep-17.
No one turns up
Then i chase it on 20-sep-17 with mr naveen.

After 10-15 calls and being lingered around i am been connected to mr shashank (Claimed to be zonal head).
As per him there was a technical issue and the connection can’t be done on 20-sep-17.
He (Mr shashank) says please take my commitment your connection will be up latest by 12pm on 21-sep-17.

And here i am again typing this complaint at 12:41 (Ist) on 21-sep-17.
Tried to call all the contact number i had thorough this 10 days of journey they are so busy don't even have the time to pick my call...

Feeling frustrated... Irritated and annoyed... Its employees like the above mentioned names that force the customers to misbehave with cc executive india fighting with the unemployment and some jokers like these get jobs i am really sure they don't know the meaning of commitment nor the hr team of airtel knows how to judge an candidate before offering the jobs.

I really wish that people like mr shashank, mr naveen and mr rajendra working in ghaziabad for airtel should be fired and at least not to be hired again by any organization for any post where a person should have a sense of responsibility.

My mobile number which was in service for more than 8 years is deactivated without any intimation to me. All my friends were having that number. I approached one of the showroom in marthandam tamilnadu, to activate number, but they said pls. Pay some amount but not sure whether it will activate or not. I kindly request to activate my contact number as soon as possible.

My contact number: [protected]

I have been using airtel 3g prepaid from last 4yrs, now few days back ported to 4g postpaid sim with 499 plan. It is ridiculous to see that am not getting even 2g speed, seems like earlier prepaid one was atleast good.
Now am having 24gb left, not able to utilise the data with a horrible low speed.

Suraj dighe
Airtel no:[protected]
Alt no: [protected]

I am using airtel unlimited 449 plan which is 1gb/day for 84 days. But i am getting average speed of 100 kbps. The worst speed. I have given 3 times complaint to airtel customer care but they didn't resolve yet. I dont know why it happening to me. My phone model is redmi 4a. Please resolve my problem as early as possible. Kindly consider my complaint.

Dear sir,
I got called from airtel that when i port my vodafone sim to airtel then they will give me 30 gp 4g data, unlimited call, 100 per day sms and 1 year my phone insurance but when i port my sim to airtel services then they where say that im not eligible for the insurance. But on yesterday i registered on airtel app i get the insurance but @99/month but they offered me free for one year. I complain to customer care and mailed to airtel email id
(I. E. [protected]@in. Airtel.com) but there is no action taken by the company. And when i'm saying them that please again port my no to my old service provider they refuse my words firstly they cheat on me and then they where not doing as per my req.
All the information given by airtel customer care and the airtel store member are totally wrong.

Hi team,

I have stopped receiving any network in my airtel prepaid sim in the usa for last one month. It was working fine till then and was picking at&t signals. Now it says "cant connect to this network right now, please try again later". Please help, it is very urgent.

Call me on below number or email me and i would be able to provide more info.

Us number: +[protected]
Email: [protected]@gmail.com

Thanks, abhimanyu

Sir,
My name is setu sharma and my mo. No. Is [protected]. This is the second time i am complaining to airtel regarding my data deduction.
I have airtel 549 rs plan and from the night of 20th september around 11:15 pm to right now as i am typing this message which is 21st september 10:15 am they deducted around 1600 mb of data without any reason out of which 900 mb something was left from 20th september and remaning 700 mb something is from 21st september and infact even as i am writing this message they deduct 139 mb of data for no reason. Around all this time i am keep turning off and on my mobile data to make sure they are actually illegally deducting my data, every single time as i am turning off and on my data they deducted 20 mb to 50 mb data within seconds. This exact same thing happened to me last month and after having tons of worthless conversation with customer care i decided to port to jio after i send the port message i get a call from airtel and the lady convinced me that it ll not happen again, so i decide to stay to give it a shot. After that every thing work really fine till now. Now i am really fed up with this harassment and i am asking to refund my data and take action against this false harassment activity they are doing to me otherwise i am porting to jio within two days.

Setu sharma
Mo. No. [protected]

Airtel claims to have network coverage in bangalore but we never get network inside our home. Even if we go out to call a number we get network but i need to dial 20-30 times a number in order to just get connected,, if at all after so many trails it gets connected in middle connection drops.
The worst part is their service which they provide, i raised a online complain regarding this i got a msg that j will be receiving a call after 2 hr instead of getting call j got a msg conveying that my issue got resolved and they closed the ticket. Who decided on behalf of me that issue was resolved i didn't get.

I have created airtel money account and deposited 9000 in it for my emergency use. Now when i am need of my use its blocked by airtel without notifying any reason. I am strugling to get my money back. I have issued several complaits in [protected]@airtelmoney.com.in the end i got one case number 737009, dts it. Should l take leagal actions. Plz suggest

Hi.in the name of special bundle offer airtel has promised that who buys a new mi a1 mobile will get additional 20gb every month for 10 consecutive recharged on rs 349. I bought new mi a1 & recharged for 349 but i did not get the additional benefits. E-mailed them regarding this but it doesn't seem like they are working to fix it. Everyday they are calling me and telling it has been escalated to the concert department but nothing happens. It is more than 6 days now.

Attached screenshot of my email and the offer page.

Ph#[protected]

Not able to receive any calls([protected]). Outgoing call facility is working but no incoming calls. I have complained 4 times already. Visited 5 times to airtel stores but every time they told back end team will call you. All are wasting of times. No solution has been provided. Alternative contact no during office hours:[protected].

I am renjith r from kerala, presently works at jammu and i activated my airtel sim from jun 2017. The number is [protected], after 10-15 days i recd an anonymous call about msgs of whatsapp from my above number. It is also intimated that i have not any social media/messenger acct with this number. And the users name is one vinay. Pls remove the whatsapp number or deactivate this number kindly

Dear sir i link my aadhar with mob number [protected] in a airte store, why i charge of 50rs for it when charges are not aplicable for it. I asked the airtel exicutive he told that service is chargeble with rs 50, airtel store is in sarai khwaja near govt school faridabad kindly suggest me why linking charges are being taken from costumers i recieve this massage after payment you have paid rs.50.0 to merchant no [protected] using airtel money.. Txnid:[protected], bal: rs. 50.00.

My airtel money account is shown blocked. The number i've registered is [protected].
Whenever i try to pay through my airel money account it says my account is blocked n that i need to contact​ customer care. What is the issue? Do i need to upload e kyc? I cant even return the money to my bank account. I dont want airtel money. I'm fed up. Refund my money to my bank account.
Please resolve the issue asap.

To
Head of airtel costumer relation officer.
Sir i m your airtel sim customer. Few days i am facing some issues related to my number [protected]. There is someone who is leaking my personal detail from your chandigarh customer care office like my call list and my residence. Kindly pay attention toward it. Info leaked date 16sep17. Attached pic