Airtel Complaints & Reviews

Dear airtel team,

My name is gourav gupta from delhi having airtel postpaid number connection no. +91-[protected]. I lost my mobile phone today morning, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate postpaid sim card. I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Gourav gupta
[protected]@gmail.com

I called too may times to the customer care for getting my bill on my mail. They always told that they will cont with in 2 hours but they never call me. It is happing from the last 21 days. I complaint too many times for getting my postpaid bill of my number [protected] on my mail id sarvesh. [protected]@gmail.com. My complaint number is po[protected] on airtel. But i didnt get any response from the operator..

To, bharti airtel limited,

We would like to update you all that our problem is still not resolved which is going to have 2 years now pertaining to refund of rs. 7, 974/- against full and final settlement of account in regards to disconnection of our corporate broadband connection in the name of best it world (India) private limited, guwahati, logicalid/circuit id is :[protected]/bwor-ilp-001, & our customer account no. 70616497.

We had mailed to several bharti airtel officials several times and also had telephonic discussion many times but no response and no action is taken at all which is going to complete 2 years now.

1. Are your people working on our issue in spite of mailing since last 2 years?

2. What is the problem you people are facing in returning our money?

3. Who is going to compensate us on loss of interest amount on those money which are still lying with bharti airtel limited since last 2 years?

4. Why your inefficient team is not able to resolve this issue and no manager from your team is ready to take accountability to fix it?

5. Is bharti airtel limited facing any scarcity of fund since last 2 years because of which it was/is not possible to return the money?

Let us know your final decision on our refund request which will guide our future course of action in this regards.

I had visited an area near border of west bengal. On 21 sep 17 my mobile no [protected] was supposedly catching an international signal, as informed to me by airtel customer service representative when i called to inquire about the deductions from my prepaid account. However, i was not aware of the same and no message or intimation was sent to me regarding international roaming by airtel. All of the balance available amount of rs 423 was deducted from my prepaid account towards internet usage and i was left hanging in wilderness with zero balance. On reaching home location when i recharged my mob with an amount of rs 100, immediately an amount of rs 99 was deducted (Again) towards international roaming. Several calls to airtel cutomer care (Ref nos-cbdmo[protected], cbdmo[protected]) have not resolved the issue and the supervisors attending to the query (Shiv kumari, rohit) refused to register even a complaint. I was stuck in the middle of nowhere unable to communicate, due to zero balance in my prepaid account. Instead of resolving my query and providing any kind of help the airtel customer care refused point blankly to even register a complaint. Ridiculous!!!

Dear service team,

Hi, this is mr. Venkatesh from spsr nellore having airtel prepaid connection no.[protected]-[protected]. I lost my mobile yesterday night, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Venkatesh - spsr nellore-524413-ap state

I have ported my number [protected] from vodafone to airtel. But there is no signal in that sim and my old number has stopped already. I am loosing my business calls.
This is such a bad service for postpaid users like us. We wholly depend on our phone.

Your associates keep bugging us about your plans and finally when we try it we have to face this. I urge you to start my number immediately

I ported my prepaid number +91-[protected] from Aircel to Airtel using my Adhaar Card. I got the welcome sms from airtel. Since morning my aircel number shows SIM CARD REGISTRATION FAILED and when I inserted SIM Card received from Airtel the same problem SIM Registration Failed.

Hi,
I have done recharge of 399 rs on my airtel number [protected] (Prepaid, chennai, tn) on 5 aug 2017 which give me unlimited local + std calls plus 1 gb 4g data for 84 days. By this mean, my plan should expire on 27 oct 2017.
But on 23 sep, i got message from airtel alerts saying that recharge your phone because your validity of special plan is going to expire in two days.
I am attaching the screenshot of my plan and message as well.
Kindly take action asap.
Thanks.
Lovish bansal

As there was 'no service" in my house since 19/07/2017, the day of my porting my mobile, airtel engineer, mr. Ravi verman, visited my house at b -55 sector 26, noida & he recommended for installation of booster in my house (As there was almost no signal). Thereafter, i contacted their nodal office on 25 th july & was informed that the needful would be done in 3-4 days... Since then, i have been enquiring the fate of installation on their 121 / 198 customer care numbers & also with their nodal office but all in vain. Thereafter, almost on daily basis, i have been lodging complaints & sending sms / emails to their senior officials. It is highly unacceptable to note that all the complaints are being closed on weekly basis without providing any resolution. I have on record more than 35 mails sent to their various offices & further regret to note that now they have now stopped even sending m the acknowledgments, as per their system. Sch a pathetic state of customer care even after lapse of 65days speaks of detoriating services at airtel.. Will someoneat airtel look into?

Dear sir,
Kindly look into the below mentioned issue which i am facing and it can be developed as a question mark in security of airtel and hope an action will be taken on it as early as possible.

On 16th sep i received below mentioned sms in my official mobile no. [protected]
"bill of rs 532, dated 27-aug-17 for airtel no. [protected] is due on 14-sep-17. Pls pay ontime to avoid late fee. Payment options: a) payments bank in my airtel app: www.airtel.in/5/coll b) airtel store:sms store to 121. Pls ignore if paid"

I shocked because the number which is mentioned in sms is not belongs to me. I called 121 through my data card no. 7710xxxxxx and explained to airtel customer care personal about this issue. They said that is a data card number and the name mentioned in that number is "giridhar nair" and email id and mobile number is "[protected]@outlook.com" and "9820xxxxxx" (Email id and mobile number is belongs to me) and address is in mulund. Also said to go to nearest customer care and raise a complaint.

Based on that i went to my nearest airtel office in wagle nagar, khadakpada, kalyan and i raised a complaint. Till date i have not received any reply from your end and i am getting calls for payment also.

Please note that
Already i have an airtel data card number (77100xxxxx). You can check my payment status. Till date i have paid all the dues promptly. So i have not required one more data card.
My name is giridhar g k not giridhar nair
I am staying in khadakpada, kalyan not in mulund
Somebody is using my email id and mobile number. - how can anybody can use my number and email id for taking your connection.

My suggestion :- at the time of activation of a sim there is an activation alert or otp send to mobile number and email id then this type of problems will not develop again.

Sir, this is a serious issue, kindly look into this matter and resolve this issue as early as possible

Thanks & regards,

Giridhar g k
Mobile: 9820xxxxxx

I had paid an amount of rs. 362/- by airtel payment app. But it should not be show transaction of amount in apspdcl.

I am Rajaraman. My mobile no [protected].
I am not able to send and receive messages from the Airtel sim card.
I could not able to link Adhar number because one time password is not received.
I am not getting any messages after Mobile recharges and no messages from airtel.
I want to link my Adhar number with mobile number. So immediately arrange to get messages.
Please resolve the problem.

Sir
I have given porting request and given e kyc and taken airtel sim on 06/09/2017 upc code vx 645656, but not ported.
Once again i have given porting request on 19/09/2017 and taken new airtel sim upc code vx 492629 till now u have not submitted the request to vodafone
Kindly, i[censored] are not interested in ready to port to bank

Manjunathays
[protected]

I lost my phone (My no is [protected]) on 20th sep.2017 and took new sim (Old sim blocked) and recieved a email from airtel at 11.00 am on 21st sept ([protected]@in. Airtel.com) that sim would be activated by 03.00pm and sms services would be activated after 24 hrs i. E 11.00 am on 22nd sept. Nothing happened 22nd went, 23rd went and now on 24th sept also the sms services are not activated. This is creating a huge problem as all my bank accounts are linked with this mobile no and iam not able to do any transactions due to sms (Otp). I wrote 04 emails to airtel but no reply from there side and called 121 3-4 times but in vain., iam surprised by the service level of airtel which i thought was good. Really poor service and pathetic response, god save people from such service.

Dear all,

I was airtel postpaid customer with a monthly bill plan of 500₹. Their services are worst so i ported to jio. After 7 days of porting procedure jio sim got activated. Now i m getting calls from airtel billing department saying that i should pay airtel bill of 2000₹ which is included with september bill. I told them i disconnected from their services completely on 27th august how can they generate bill for september which is not under their services anymore. I have all the proofs and recorded all the conversations i had with airtel customer support.
Please help me with your suggestions. Should i consult a lawyer regarding this. Because they are blackmailing me everyday by calling me and warning me that they will send a legal notice through court. I really don't deserve this. I really didn't subscribed for any additional services or data plans. I am educated, well aware of service activations and there is no mistakes at all from my end. I am sure that they just generated fake bills and trying to blackmail.
Today it happened to me tomorrow another person. They will try to loot many more innocents.
So please suggest me how i can defend myself. And how to teach them a lesson for cheating us. I never seen this much big cheating scam company in my whole life.
I am completely under jio services from august 27th. But this airtel girls are asking me bill for september month which made me completely insane.
Hope my explanation above is understandable.
Thanks for your valuable time. Your review may helps me a lot.

The airtel # i. E the network team are just giving calls on my number just to check my temper instead of solving the network problems. Airtel has got a big setback from reliance still they don't bother to solve network problems. The appellate officer is just made so that customer service representative can make an escape for solving the problem. My network complaint is pending from the last 3 months still they have the same reason we are working on it that's it. I wish the consumer court that they should make airtel to install a booster at my location in titwala at my residence.
My contact no. [protected]

My transaction no.[protected] (23/09/2017). Balance debited from my payment bank account but balance not credited to my account of rupees 2000. They told transaction successful but in transaction history it shows your upi transaction failed. (Upi transaction no.[protected]. When i trying to connect with customer care they talk to me very badly, they have no manner how to talk with a customer, and they cut the connection.

Thank you for contacting us. The ref. No. For your airtel fixedline/broadband * is 87824274.

After 9 days of complaint also no action from the team and it really seems they don't care much about customer experience. Every time they will say a new story when we contact their customer care.

I am using airtel mobile from 11 years, but never expected they are this much arrogant with the customers.

I want to know whether my call details has been given to third party. I m receiving anonymous calls frequently.
Kindly don't share any of my call records without my request.

Kindly let me know whether my above mentioned airtel mobile number is tapped by someone?
My telephonic conversation with my friends has been leaked.
I want to make sure weather my number is under tapping by some colleagues of me. Pls confirm.
Some one taken the list of calls made by me.
Can u pls in form that i have enough privacy with my own number.

If some one taken the call record list lkindly don't share unless until with proper reasons.

While recharging on paytm, i entered the wrong number and recharged 399. On querying paytm, it said to contact operator with the operator reference number (Transaction id mentioned below). Please help me reverse the amount. I have also tried 'wrc (Wrongno) (Transid) (Amt) (Correctno)' send to 59109 message. It responded as no keyword found.
I tried reaching for customer care executive through every number i could find on the internet for airtel customer care. (121, 198) none of them could give me any option for speaking with a human. Date:23/09/2017
Wrong number : [protected]
Transaction id : 51926276
Correct number : [protected]
Amount : 399