Airtel Complaints & Reviews

I actually switched to airtel hearing all about its good network and services but after days under good network i am starting to think that the company has changed its attitude from customer satisfaction to ignoring its grievances. I just missed some bills and my number gets disconnected. When approached a nearby airtel store and asked for the issue, they said as soon as i pay the bill my number would be start automatically. I asked them again if they are sure about it, would paying bill will instantly reactivate my number and that responded wit assurance and i paid the bill at the store itself. After sometime the thing happened which i was afraid of, the executive comes to me and says that he spoke to his senior and he has said to him that that the number has been disabled and it is difficult to give the number back to me. I really felt that if i have been conned, first they make me pay the amount and after that straight away deny reactivation of my number. I badly wanted to get the number back as it is my primary number and it is registered in various accounts and services. I realize now that all the advertisement and marketing of how better a company you are just to lure in people and as soon as they join give a kick on there back. If this is your business strategy than i too have some tools that are also factors in business expansion. I am will not bother about the money i lost, keep it with you, may that help you any away but i am not going to recommend anybody of your services and even going to give bad reviews on every platform. I am going to make sure nobody in my circle or surrounding will be using your network or your services so that nobody of near ones face the same problem or let them feel the same way i felt through your services.

Hi this is suresh, i am using airtel postpaid ([protected]) from last two years. I am facing a lot of issues in my monthly bills from last two months.in before last month's bill, they charged extra 500 rupees. And in last month bill they charged extra 336 rupees. I complained same thing in customer support call, but they didn't responded correctly. Due to this i am planning to change from airtel to other network.

I have the Post paid connection [protected].

For last 1 week Internet is not working at all.

Being this issue, I can not check mails and browsing.

Kindly resolve this issue asap.

Kindly contact me on below mentioned number.
[protected]
Mukesh Jha

My broadband connection landline no.:[protected] is not working since long.in spite of repeated requests / complaints we are not getting the permanent solution. Now airtel technical staff too have stopped taking our calls. We fail to understand the reason for such careless attitude. We request for the solution at the earliest possible as we need the net services urgently.

Airtel cheating customers, recently i noticed that my 1gb per day data was being consumed very quickly so i installed 2 to 3 data usage mapping apps to calculate which apps were exhausting the data. To my surprise i saw that after seeing the message 1g for today is over i opened the apps and they showed that 400mb data is left. This is proof that airtel cheats its customer in these gross ways. Will switch back to jio if this is not solved

Dear sir,

This is areeb ali bazaz, my airtel number is [protected]. I have purchased this number in 2012 june or july. Recently i have landed to singapore in february 2017 and since then till date 19 september 2017, my number was switched off. I want to use my number and it is stating it is not active. This number was purchased under the name of my uncle "gopal krishnan" at that time for me. Please help me to activate this number as this is the only number of mine which i have in india. This is the only number which is registered under my bank account.
Kindly do the needful. As i have used this number for more than 4 years.
Thanking you!

Regards,
Areeb ali bazaz.

Within 5 min of recharge, 99rs balance deducted. They automatically activated some stupid modeling services and when i call customer care it says press one press two... But still the call doesn't connect. It's not the first time for me. I haven't used my sim for past 6 months properly and suddenly these pops up when i recharge.
My airtel number is [protected] karnataka circle.
And they have also deducted most of my balance from the past few months as i didn't had a phone and had kept the sim with myself. The balance when i checked after putting the sim into phone was 1.80 rs from 40rs.

Good day
I am using prepaid number [protected] with your service. Am not able to place any outgoing calls. As soon as i make a call, before ringing it displays call ended and call is terminated. I can receive calls and use internet service hassle free but outgoing is an issue. See into this matter as soon as possible and resume my services.
Thanks
Satish pant...

To,

Airtel service team

Sub: issue of duplicate sim:

Hi team,

This is to inform you that i am rajendra jaiswal having airtel prepaid connection no-[protected]. I have lost my mobile along with sim card therefore i want to request duplicate sim. Kindly block my lost sim card and to issue a duplicate prepaid sim card as soon as possible.

Thanks & regards
Rajendra...

This is to inform airtel customer service, that is, regarding the cellular data suspended on my airtel network. From the day i am using my sim's cellular data it's not working. Eventhough i recharged n number of times it didn't work. Please let me know what is the problem and rectify it as soon as possible. And do let me know for sure when the problem is resovled. Thank you ☺️

Hi,
I had activated a channel for 60rs. But i deactivated the channel in 5 minutes. The airtel personnel told me that the amount will not be refunded. I lost 60rs in the transit. I have not made use of the service, so i request you to help me refund the amount.
Please find my details mentioned below
Date of the incident: 19/sept/2017
Customer id: [protected]

I request you to refund me my 60rs.

Thanks,
Ajit

I wish to bring to the knowledge of the management that from the beginning of this month i have been patiently asking airtel to send me the bill so that i can cancel your service but for whatever reason until this moment nobody answers the calls nor sends me the bill. Firstly i was cheated by giving me a wrong scheme, which was not sufficient for a student and that data did not suffice even for a week. Hence i opted for cancellation. This being a postpaid number, i dont now the motive behind this. I have posted the same complaints in google, mouthshut and facebook. If you want to see that pls share your fb id will tag you in that. Have also sent a mail to trai and consumer forum for them to know the mental agaony i am going thru to take your connection.

I have lost my patience in this regard and am forced to bring it to public,

Regards
Ramadevi

Dear airtel Co plss change my airtel dth registered mobile number

My old registered mobile number is [protected]
My new phone number [protected]
Please plssss plssss solve my problem quick fast.. Plsss plssss

Your customer Sahid Ahmed
Jamshedpur India

Urgent need your help. Sir my mobile no is[protected], i am from dehradun uttrachal.in august i made a request for porting of my no. From idea to airtel. Airtel confirmed by sms that you hv received and verified my identification and as soon as idea closes their service your sim will start working. We got airtell sim on 8 august but this sim is not working till 19 septembet 2017.

Sir / madam
Last two weeks on time am not getting airtel text massages like from banks irctc axis bank debit amount & credit card bill pay for one time password example bookmyshow ticket booking we use debt & credit nothing we can receiving i don"t know how to resolve this issues if continuous like this better we going to change my network provider within a day.

Dear sir/madam,

This is to inform you that i want to raise a complaint against airtel telecom i am there existing customer using corporate plan bearing phone number [protected] i resides in bhopal lastly i was a customer of reliance i switched into airtel for better experience and proper services 3 months back i went to airtel store for a new connection they given me a plan which was not fulfilling my expactations. So i went to another operator named as jio where i found really attractive plans so i make a mind set that i should go with jio then all of a sudden some person from airtel office called me and explained me about there corporate plan as i was working with an mnc that i am eligible for that plan and they will gonna provide me the same plan which jio was providing me and the network will be far better than jio so i was quite happy with there plan and the bill amount will be 350 per month in which i will get unlimited calling and 23 gb mobile data for one month where jio was providing 1gb data for one day and the plan will cost me 309 for three months still i considered just because the sake of services i decided to take corporate plan from airtel. From the day one when my connection got activated my network bar was facing problem when i use my mobile data my shows only 2 bar with 3g symbol and the speed is also not good so i thought that might be some network congestion and will get proper soon i waited 15 days but the same problem is getting pressist after few days the 3g symbol got vanished and it showing gprs then i called customer care for asking them that i was facing a network issue what should i do they say it's because of heavy rain after some time it will get proper i was like okay. After some day my 3g symbol got back but with 2 network bars and for few days it remains the same after some day then again it turn into gprs mode that time my first bill got generated of rs. 309 and i was okay with it because they said that i will get the bill of rs. 350 max but still i was not happy with the network services provided by them i payed the bill amount and again called them that i might get some resolution by them some executive from there end told me that there is some work going in my area and it will get proper soon i was really okay with it i waited for few more days still the same problem is getting pressist then again i called to customer care regarding my concern they told me to change my phone and try in any other handset and restart your device i said okay and ask if still i will facing this problem then they told me to raise a complaint i was like okay. Again i called to raise a complaint and successfully my complaint got generated then i feel like now i will definietly get proper resolution after few day i get a call from airtel to swap my sim from a new sim card from a airtel store and i did. New sim card got activated but still the same problem again they called me sir your problem is resolved i say no again they called your problem resolved i said no after 3-4 calls they stopped calling and i feels like my problem will never got resolved so i went to airtel store for support some executive from airtel told me that to not use your handset on 4g only use your device on 3g then only you will get proper connectivity i said okay and went off from store i turn my device on 3g still nothing got changed then i loose my hope then after some time my second bill got generated of rs 478 then i decided to move out from airtel i went to airtel store for paying my bill of rs 478 that time server was busy and i was unable to pay my due amount then due to some personal issue i was unable to pay for 10 day then i again went to airtel store for payment of my due amount they said we can only pay your last bill because one of our software is not working which shows due date amount if you want you can pay your bill amount + half of your bill amount like 478/2 = 250 + late fees =817 so i went from airtel store and again called customer care for asking my till date bill amount some executive told me that we cannot tell you your till date bill amount from here i said please transfer my call to your senior executive she said okay i am doing it any she took my call on hold for 15 mins still my called did not got transferred so i disconnected the call today it's 19 on 27 again my new bill got generate where i have to pay 478+478+100=1056 that means i had to pay 1056+309 = 1365 for three months where jio is providing me in just 309 for three months

I have 2 airtel numbers [protected] and [protected]. The bill plan is
(1) 75 rs rental
(2) 500 local a2m mins free - pb
(3) 500 local and national sms free - pb
(4) free 2 gb offer data for 3 months
(5) surprise_eligibility_pack
(6) 0, 4g/3g data @ 3p/10kb_surprise provisioning.

According to this plan, our billl was coming fine around 300-350, but now our bil is coming in thousands. Few months back around in april, i got a message for surprize free internet pack for 3 months with 2 gb data. After that i did not activated any internet pack, but they kept on charging me without any intimation.in august when i got the bill in thousands i called them and filed a complained and messaged them for deactivating my internet pack (Which they had activated without my permission), but still my inernet is working and again i got the bill in thousands even after i am not using mobile net. I called the customer care, but even their managers are not handling my query. This is a clear technical fault from their side, but no one is listening.

Hi airtel team,
I am using this number [protected] for airtel dongle, i had informed to your team saying that the network is no working well in bangalore locations and i asked them to recheck and confirm so that i can pay the bill.. But they did not responded to my number and simply disconnected the connection then i am not using it and when i tried to call to 400 or 121 we are not having the correct option. I am feed up with your network. Even with out usage i need to pay my bill.. So now i had paid my bill.. Please disconnect the connection immediately. If not paid they will ask us to pay but they are not showing interestin getting money not providing service.

Team, i am existing customer and took a new connection the number is [protected]. I spend 50 minutes on 18th september to connect to floor manager, his name is manujath and he was not will to take a complaint nor doesnt know the defintion of a complaint. The i spoke to the nodal officer sri krishna and need 24 to 48 hr to resolve the query. It is more than 48 hrs since i took to connection and still not activated. It is better to jio connection

My company name is anant toyota gwalior we have cug connections of airtel from the accounts of shree tulja bhavani automobiles pvt. Ltd. We are complaining for some issues as given below
1. Airtel had imposed an outstanding of rs. 24000.00- approx to us and didn’t clarify about the outstanding only just saying verbally that the outstanding because of late payment
2. They had committed to us that they will waive off of all amount to our outstanding but only waife off rs, 12000/- then at the time of bill payment they get refund back waive off amount of rs. 12000/-
3. From june 2017 bill they are giving 5 numbers extra bill even we have not used that number at single time and the bills of these 5 number of rs 4000/- till date.
4. We are calling to them 10 times in a day but they are not picking our call even a single time.