Airtel Complaints & Reviews

This is bad. I subscribed to tv infinity pack of airtel tv pack which gives 3 months free movies and also 9gb data every minth i wanted to cancel it today after 12 days and i saw it can be canceled anytime but there was no cancellation option and also i called customer care service and they did nothing this piece of shi* plz solve this or else i will take actions plz and plz solve this

Whosoever is concerned,

I have recharged my aiterl dth with a package offered for 6 months on 27th august 2017.

After 18 days of recharge, still i am unable to see any of the channels. I am calling the customer care, they are daily providing me the reference no for complaint with an assurance that it will got resolved by 5:30 tomorrow but that never worked.

Please find the reference numbers for the same:
64874990: they sent a engg who took 200 and temporarily activated at that time but again it stopped after few hours.

65390941
65431177

Please help me with the same. Or if it is not possible, then please revert back my money.

Thanks,
Customer

I have done a recharge of rs500 a month ago on my number [protected]. My balance got deducted with rs35 on every seventh day. I got to know this when i recently called someone and saw my balance to be 275rs. Airtel have deducted rs225 from my mobile for a subscription of games club which i didn't even subscribe. I called customer care where i talked to the senior executive and he told me now no money will be deducted as no subscriptions will be done on your number sorry for your lose. I don't need sorry i need my 225rs back as i didn't do anything. For no reason you cannot deduct money and then say sorry. I need my money back please help me out with this.

Today, (14.09.2017) i had been to air tel, anna nagar, chennai branch customer care centre near blue star and santhosh store. The staff i think by name mr. Vignesh and ms. Tamil selvi in the centre are chatting without bothering about the customer. It is not known the staff are taking too much time to attend the customer. One more lady staff in the office had not attended any of the customer and always engaged in her mobile. It is requested to review the camera above thier and appropriate action may be taken to avoid the same in future.

I had recently applied for a port from airtel to idea. The representative from airtel called me to ask the reason for port. I told about the network problem in my area. The representative assured that my network will be excellent soon and requested me to stay in airtel and appealed me to recharge. I accepted to stay with airtel and did a recharge of 300 rupees as full talk time.
But the next day my network was cut off. When enquired with sim dealer i got to know that i have been ported to idea.
Is this what is the reward for trusting airtel?
I request airtel to refund my 300 rupees to my same paytm number.

Hello my no. is [protected]. I lost my sim and once I got a new one, I'm not able to receive any messages without which obviously I'm not able to receive the otp for various transactions. I'm a long time customer to airtel and I expect to be treated with some diligence and not be fuddled around with minor issues like this which is ruining my work.

Sir, my customer id is [protected] and on 03 sep 2017 i made a recharge of rs 5500/-through my paytm wallet on seeing your advertisement of getting all channels including hd channels on my tv for a duration of one year. However the channels were not activated and after repeated complaints an airtel representative visited my residence on 07 sep 2017. This person's name was nikhil and he seemed to be a novice, after giving flimsy excuses, he assured me that the channels would get activated within 24 hours. This however never materialized and since then we have been making repeated telephonic complaints but on deaf ears. I am therefore addressing this problem to consumer complaints with the hope that remedial measures are taken forthwith and i start getting all channels including hd channels for a period of one year as has been quoted in your advertisement and for which i have already made payments to airtel. I shall expect a prompt action please. Thanking you... Colonel ravi shah.

Dear airtel,

My mobile number is [protected]. My wife was using this number. She lost the mobile 3 months back so i blocked my sim card by calling the airtel customer care.

Yesterday i went to an airtel store located in perambur (No 198, paper mills road, perambur, chennai - 600011, near venus bus stand). They gave me a new sim with the same mobile number ([protected]) for rs.25 and they said that the sim card will be activated after 6 hours. But till now the sim card has not been activated and when i called the customer care, they told the details have not been uploaded. But i gave my aadhar card proof for the sim. This clearly shows the lethargic work of the airtel team in the perambur branch. So, kindly help me in activating my mobile number.

Many thanks,
Aravind k
[protected]

Dear sir, i am sanjib kr prasad now i am in roaming network. On 09.09.2017 i have recharge rs.55/- as roaming pack which validity was 28 days, but on 13.09.2017 it has stopped working. Then i call to your customer care executive on date.10.09.2017 in the morning and tell about it. He suggest me to recharges only one pack i, e rs.149/- or rs.249/- as roaming pack (Rs.55/-) validity remaining till 07.10.2017 you can enjoy roaming pack. On 14.09.17 i recharge rs.149/- and problem remain same and my outgoing call has been charged from my main balance. Now i am not interest to stay in airtel network as i have not got proper guide. It is very unfortunate to me that i am a airtel customer since long time.
Thanks & regards
Sanjib kr prasad (Mob.[protected])

Dear sir,

It is a worst commitment from airtel to get your mobile secure through airtel secure plan.
I covered my mobile through airtel secure and my mobile was damaged on 02.09.17, i intimated the same on 03.09.17 but even after the rigorous follow up, still i have not received any satisfactory reply even after 11 days. My phone is also not picked yet.

I have given almost 25-30 calls to airtel and one assist but noone is responding on this.

Now i feel that how can a service provider can make the people fool to commit these type of services.

Pathetic.. I am not closing this issue here and taking a legal action against the company to give false commitments to their consumer.

I am already port airtel no [protected] to vodafone that time i have total bill amount of airtel but today got call from customer department they told me your last two months bill pending. I didn't know why again bill if already paid.. This is harassment of customer.. I am using other services also of airtel. But airtel not provided good service... If your company continue these type of behaviour i am definitely close all services of airtel and going to use others. Airtel only advertising products but not giving good service like network, data packs, recharge, as well as harassment the customer. If my issue not solve immediately i will complaint against airtel.

Dear sir,
Airtel ahmedabad,

Subject;fraud connection to my company name,

Company name=arvindbhai jewellers pvt. Ltd.,
Type off connection=13,
Number=
1;[protected],
2;[protected],
3;[protected],
4;[protected],
5;[protected],
6;[protected],
7;[protected],
8;[protected],
9;[protected],
10;[protected],
11;[protected],
12;[protected],
13;[protected],

Savinay janavu ke tamara billma uprokt mo no=[protected] je amaro number nathi teno koi gair use kare che. Eamara account ma eno bill ave che. (Relation ship no;[protected]).
Ma ano biill umerva ma ave che last 9 month thi amara account ma ave che. Tamara tribhuvan enterprice ma thi koi manas avyo hato. Total =9156.84 rs aame chukviya che. Number=[protected], a number ni amne full details joiye che (Call details). Kripya karine amne a number ni jankari apvu.
Na to ame airtel company uper j dhokhadari no case dakhal kerva mate agad ni karvahi kerye.

Apno abhar,
Arvindbhai jewellers pvt. Ltd.

Internet was not working from 25 august to 9 september. After multiple calls and emails to customer care it started working on 9 sep. But again on 12 sep it stopped working. Customer care always gives me reason that there is network upgradation going on in my area, but i am facing this problem in all the areas not any particular area. Also i am getting full network in my area and there is no problem in calls and messages.
I even replaced my sim, but still internet not working. I even tried my sim in different handset but still not working.
Everyone in my area is able to use airtel internet perfectly, but only i am not able to use it.

I and my colleagues who are airtel customers are facing continuous issue with airtel connectivity.
The problems are as listed below:

• frequent call-drop
• voice break issue during ongoing call
• 3g/4g data issue. Internet speed not good

We are using corporate numbers. If this problem is not resolved soon then we are forced to switch to some other connection provided by our company.

Additionally, your customer care service no (121) is showing as invalid no.

Warm regards
Nisha
Tata hitachi construction machinery company pvt. Ltd.
[protected]

I deposited 200 in my account around 10:40 am. At 12:30 message show my money wasnot loaded properly and when i opened my account my 200 rupees was recharged with airtel mobile which i dont want. So here i want to say if any one deposit money in their airtel payment bank then they recharged that money to their mobile nos.in many times airtel bank not opened properly. So here i want to say how i get back my money

I topped up my mobile today on 14/09/2017 by INR 300. INR 125 has been cut from my account towards value added services without my consent. Above mentioned service deactivated immediately. Now I want my money back into my account. Please do the needful or advise ASAP to get the fund back into account.

I had already upgraded my account #[protected] as linked adhar number and pan card to my number last week sending screenshot and relevant documents for verification to unblock my account as said

Few days back i purchased new sim with number [protected]. I got it recharged 399 pack and received the confirmation message as — "you have got free data (Daily limit 1gb) for 84 days. I’m experiencing the worst internet and call disconnection problems. It gives 2g speed and rarely calls gets connected and if it is connected than in the middle it will get disconnected.
Airtel is fooling people if you don’t have enough ability to provide what you say than don’t launch such offers just to fool the customers and if it continues the same than i will switch to jio which gives what they says.

Hi i have been using 1gb/day data plan, but yesterday on wards my data plan is not working. Also i tried to contact customer service but its not getting connected. Iam running a business and i have using this in my shop due to this i facing very big issues.

Kindly consider this mail as matter o[censored]rgency and need to solve this problem at the earliest.

Jayashree
[protected]

I recently converted my connection from prepaid to postpaid and to my surprise the representative of this esreemed firm just disconnected by original prepaid no. And provided the sim of some other random no. This is so against the rights of consumers and the mental agony i feel to see my number disconnected is immense as all my work is related to it.