Airtel Complaints & Reviews

Sir
I had purchased an airtel sim i guess in 2008 and it taken under my dad's name. Now they are asking us to link the number with adhaar and my dad is no more so can i link it with my adhaar number or should i change the number to my name and then link it. If i have to do so what are the procedures. What are the documents required and how much time will it take to change
My no [protected]

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Address: Chennai, Tamil Nadu, 600041r

My airtel prepaid number is [protected].

I placed a request through airtel store to replace my damaged sim. I placed the request on 08.09.2017 after successful aadhar integration. Though it was told to me that maximum it may take 24 hours to activate the new sim.
It is almost 70 hours, but my sim card yet to be activated.
It is really painful for me to wait for so long to get the service.
Airtel is now worse when compared to others.

Bhaskar

Sep 11, 2017

Complaint marked as Resolved

Resolved after 3 days when I posted this to consumer complaints forum. Yet Airtel needs another 2 days to restore the SMS services!!!

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Address: 110010

Sir,
my Airtel number is [protected], i have doubt that my calls are being monitored. Pls can you let me know about it. further in case it is being monitored then what is the source from where it is being monitored. Is it possible for any employ of airtel company or any other staff from of any service provided will be able to tap my phone.

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Address: Varanasi, Uttar Pradesh, 221002

Dear
I am currently using airtel postpaid connection number-[protected],
My data pack automatically stopped from 2.00 am, hence i am not able to use net connection.
I call costumer care they said there is some data pack issue and it will take 2 working days to resolve.
Why this kind of issue we will face, if we are paying bill on time,
Who will pay me that amount which is i am going to use for net connection with other sim/network.
Pls do needfull as your promise is you are the best network provider.
Thanks
Sandeep sharma

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Address: 345001

I have contacted airtel on many occasions about the fact that my ‘phone’ keeps loosing the signal and needs to be restarted. I have even asked for a new sim card but this doesn’t help. I have reset the network settings but again this doesn’t work. I have an iphone 7.

I used to be with airtel until recently with no problem (Same phone) before i changed to vodafone but found that they did not have the same signal etc that i required so decided to come back to airtel. Which i am not regretting?

I am missing many phone calls in my business as a hotelier and the internet is also dropping out.

Why!!!

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Address: 201005

I am mohit nagar is facing a lot of issues regarding the internet speed. The problem is persistent since 1 months or more and it is still not resolved recharge date 24-july-2017, there is no speed from the network every time i make the complain and every time the process is the same, then i have to complain again, again the same procedure.

I am regretting right now taking the airtel 4g network connection, in spite of paying 399 rs for 84 days i am not getting the proper service than what is the point of keeping the connection. I am tired of it now. Its better you resolve the problem or give me my money back with the harassment charges.

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A

Adheeesh

from Silvassa, Dadra and Nagar Haveli

Sep 11, 2017

Same issue i am facing

Even my network gets suddenly disappear after a call so i cant make the other call i had to search for the network manually and then able to make another call

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I am from ahmednagar city and doing business of share market but airtel has too worst network that my transactions doesn't complete at proper time so loosing money also there is calling problem but they are advertise sabse fast network this is disgusting also it is unable to reconnect to internet with 4g speed it's totally disoppointing using iphone 5s for airtel 4g network but disconnect internet within 30 to 60 seconds and not easily reconnect to the internet

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I took airtel 6 months plan of 6gb per month in 6k in january. Payment was done in january only. Although i dint use it but that is no issue. The issue is now after 6 months they are sending me further bills without any usage showing outstanding of 1503rs without any permission from me whether i wanted to continue it after 6 months or not. I request airtel to pls deactivate it ([protected]) and since airtel is a respected company i don't except them to charge people without any usage.
Sugandha garg

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Address: Jalandhar, Punjab, 144007

I want to complaint regarding poor service of airtel company. I gave request to port my number [protected] from idea network to airtel network on 5/9/2017. My number has ported on 8/9/2017. Today 2 days has passed my number is still not activate. Its my business number facing business loss. I contacted many times to airtel backend customer service and went airtel store too and change my sim but i couldn't get any solution. Noone give proper information and statements are not same each time when i talked to executives of airtel. I am very harassed and suffering business loss. I am calling press so all will aware about your company poor services and i am filing claim of business loss through consumer court.

Neeraj khetarpal
Alternate contact. [protected]

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Address: Chennai, Tamil Nadu, 600097

Our landline number and broadband connection number is [protected].. We have raised atleast minimum of 15 complaints.. Each time there is no permanent fix.. I want airtel to answer this and know the reason why they want to loot money unnecessarily! I have all the complaint details and how many times have we paid with internet not working. Pls help

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Address: Mumbai City, Maharashtra

My sim got activted before 4 days however msg service is not activated yet. Everytime i called they always transefer the call from one department to other and unable to the solution. Just advice me to wait for 24 hrs on every call even i am calling after 72 hours they are still saying to wait for 24 hours got frustrated with airtel service. Please look into my complaint i got one complaint no. 79348047 please look into it.

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I have raised complaint again and again wo the customer care of airtel. But there is no reply.
1st i am unable to call customer care as what ever selections is being asked is in kannada which i don't understand.
I have asked multiple time to change my language but no action has been taken yet.
2nd i have recharged for 349 on 19th aug 2017 which gives benefits o[censored]nlimited call std/local and 28gb net for 28 day. But from 9sep itself my balance got deducting. For the same i wasn't able to call customer care as my language is kannada i raise to port my number, so customer care people will call them self to ask the issue. When i received call from them a person asked me to raise a complaint in calling to 155233.
What the hell is this. I am frustrated with airtel.

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Address: 500045

I have requested for porting from chennai to telangana to the same airtel network. After activation call to 59059 also i am not able to make any calls. I have kept porting request from your airtel customer service center in srinagar colony, hyderabad. I have been waiting since 2 days to activate my sim. Calling your customer service also but not at all responding properly and issue is not solved. I have faced worst customer service with airtel. Kindly rectify the issue.

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I am using airtel 4g internet but when i connect to 4g network it does not even work. So i was using 3g internet but experiencing s*t speed i did not even get 2g speed i am experiencing it from atleast3 months i have also called the customer care but they say 'ok we will fix it after 30 minutes you will get india's fastest airtel internet ' i was using airtel since i got a phone i was thinking that this is the best network even i did not bought jio because i thought this is the best network but airtel dissappointed me i think i have to stop using airtel if this could not resolved

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Address: 580024

Sir, i am having airtel postpaid connection of mobile no-[protected], to my account 10 gb data is offered by airtel company & same is reflected at airtel mobile application & i am using same data every month, only 1 month have not charged for internet, after that suddenly they have charged in rs.500/- on aug-17 & rs. 500/- on sep-17 bill respectively, after requesting & visited to airtel center & they are not willing to reversing of amount. Hence kindly help me and instruct to airtel company for refund the same & lodge a complaint for doing fraud things to the costomer by wrong guidance.
By manjunath doddamani
Assistant engineer (Elec.)
Hescom, govt of karnataka,
Ph-[protected] (Wife using)
Ph-[protected] (My sel[censored]sing)
Email id - manjunath. [protected]@gmail.com

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I have procured an airtel home wifi connection dongle no [protected] on 26 aug 2017, and paid an advance of rs 3000/- for period of four months of service to be provided, the connection has been non functional since 01 sep 2017 and in spite of repeated complaints to the air tel customer care and vist to the air tel store and service provider the company has not made any efforts to restore the services and rectify the fault. This has resulted in considerable loss to my work.

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Address: Faridabad, Haryana, 121003

We have paid the amount rs.1000 for the broadband connection and the airtel guy from sector-35, faridabad told us that our connection will be set up tomorrow or the day after that. But it's been a week since that and no one has contacted us regarding the router and connection. We tried calling the same guy but he has been avoiding our calls and when he picks up he makes excuses everytime. Please do something otherwise people will lose faith in your company.

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Sep 10, 2017

Updated by Vinnzxx He works at the GGD Communication, Sector -28, Faridabad. His name is Sandeep.

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Address: Mumbai City, Maharashtra, 401107

Website: Airtel.in

I have already escalated my complaint regarding billing issues however still not received any revert.

The reference numbers are mentioned below:
1) reference number is po[protected].
2) reference number is po[protected].

I have changed my plan and airtel has charged me exorbitant data charges of rs.3200/- wherein my data usage is quite less as i have wifi at home. I have escalated the issue however did not receive any revert yet, got a call today from customer service for payment so asked them to resolve the billing issue however due to line disturbances call got disconnected and post that no revert from them.

Request you to intervene as i am quite sure it's an error due to plan changes, i have infact gone to a higher plan so this charges just cannot be possible.

Regards,
Sadia shaikh

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Dear Sir, I have airtel wi fi device with sim number [protected]. I recharged this device through sbi net banking on 04.09.2017 for Rs. 345.00. The amount has been debited from my account but the device has not been recharged. Please revert the amount back to my account.

Thanking you

Jagmohan Sharma
[protected]

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Address: New Delhi, Delhi

Website: www.airtel.in

I have done recharge through airtel app to my delhi number [protected] through sbi debit card vide transaction number[protected] on 10/09/2017. After doing the recharge the balance is shown in my airtel app but there is no nwtwork in my mobile. I called the customer care who informed that the number has been allotted to some other person because it was not used for more than 90 days.
Now, i want refund of my rs 60 because if the number was disconnected then how it is displayed in my airtel app. If it was allotted then why it is shown in my profile of airtel app. Moreover, i was never informed by airtel that my number was disconnected.

Kindly resolve the matter and refund the money in my sbi account.

Manoj kumar gupta
Mobile [protected]

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Pavan pratap singh

from Chandigarh, Chandigarh

Feb 20, 2018

my register mobile no on airtel app -[protected] please help me today i done one recharge Transaction id[protected] money is deducted from my wallet but recharge is not done money is not created in my number.I attached issue file.

Please give me a good solution.

Airtel Complaints & Reviews

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Airtel reviews & complaints page 1125

sim card name change

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sim not activated even after 3 days (72 hrs)

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phone being tapped

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data service stopped

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no phone or wifi signal

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airtel 4g fake service promotion

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getting 2g speed for 4g pack and disconnect after 30 sec

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airtel data card

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mobile number not activate after portability 2 days has passed

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we have complained 15 times in 2 months

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regarding message service

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balance got deducted after 19, days itself and there is no response from airtel

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issue regarding porting

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very slow data

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excess bill refund for aug-17 & sept-17

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non functioning of internet connectivity

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broadband connection provider problem

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billing issue overcharged

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despite debit of money wifi system not recharged

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refund of recharge amount by airtel

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