Airtel Complaints & Reviews

I got a message from airtel (Airsep) on 4th & 5th sept 2017 mentioning that namkeen pack services has been activated on my phone for 1 week and they would be adding rs 35 in my bill for a week and this would be automatically renewed every week. On calling airtel, to know what the service is all about becuase i never raised this activation request, they are saying that they dont have information about it as it is 3rd party service. But i got the message immediately that they deactivated it. I really dont understand that how come airtel does not information about the service they can activate or deactivate. They say that i would have clicked on an advertisment or something and the service got activated but airtel has no information.
Mob:[protected]

Hi,
Today morning i tried to recharge my airtel number [protected] through 'my airtel' application with rs. 399 plan but the transaction is failed. Till amount is not refunded to my personal account. I have been making this recharge inefficient complaint for the second time in this year.

Please do immediate process on this and kindly revert back on the same.

I'm postpaid airtel mobile user. And i've been charged for unwanted services like dindo music, hot chillies, etc. None of the above mentioned services i activated. And every time i've been charged 100 rs. I look forward to your kind support. I want compensation of all money that you have charged me. Otherwise i am going to disconnect your airtel services.
Thank you.

My airtel digital tv customer id is [protected]. For the past two days channels are automatically changing even though we do not press any button from airtel tv remote. We tried turning off and turning on the set up box but the problem still exists. Please provide a solution to this problem. Also the airtel dth customer care toll free number does not work

Hi my name is ratna nagare and my mobile number is [protected] form last eight days my sim is converted from 3g to 4 g but till to this it is not activated. I already visited repeatedly yo your agency in wardha maharashtra but no activation is done. Repeated request or sms is send by agency to u. My regular work is suffering due to non activation of sim. Please look into the matter and activate the sim immediately for avoid inconvenience to me. I can see that many other customers are facing the same issue is this a newconversion from 3g to 4g. Please activate my number, do not have time to keep visiting ur airtel office. My email is [protected]@gmail.com

I b. Sravan kumar bearing the phone no: [protected], was recharged from icici bank on 31.08.17, but it was not received, in my account it is bebitted, tried several times to your customer care, but it was useless, please look in the matter and do the needful. Same day i was recharged from my icici bank for the number [protected], it was recharged succesfully, but this number amount duducted but not recharged, for your reference i am herewith furnishing the details 1. Bil/[protected]/pgmib-/[protected] 2. Bil/[protected]/pgmib-/airt[protected].

Hello sir

I have huge respect on ur Airtel company.But today I felt very bad bcoz one o[censored]r employee don't have any manners.How to speak with customers.we r recharging every month.If Customer have any problem u solve it but that man response is very rude.This is not good to ur company..

Hi, i ported my number from aitel postpaid bangalore sim to airtel prepaid hyderabad. It has been already 2 days after my old sim is deactivated and my new sim is not able to register to network.

I already contacted customer care they told me to switch on data roaming, restart the phone, select network manually. New sim is not able to find any network and i am not able to contact even customer care from the same number as there is no network.

I am really facing a lot of problem because of this, please fix this issue.

Regards,
Nilesh

I have requested to link my adhar card with my mobile no. [protected] on sunday 9pm.
Its more than 48hours still my no. Is not linked to my card.
I need it urgently so i could fill my goverment form which requires my adhar card linked to my mobile no. For otp verification
Plz do it fast

Hi,
two days back i have changed new sim card with same number
calls are going and receiving accordingly
but when i a sending or receiving sms are not working
Could anyone resolve SMS issue
i could not able to receive or send sms after changing my sim
my mobile no is [protected]

Thanks for taking action and resolving as early as possible !

Thanks,
Guru

I have wrongly done a recharge of amount 399 to a wrong number from my myairtel app.
I want to reverse the recharge to the correct number now.

Wrong number - [protected]
Correct number - [protected]
Amount - 399
Transaction id[protected]
Date - 6 september 2017

I have made a query to the airtel even send an sms to a number 59109 which i found over the internet to reverse the recharge if it was done wrongly but no positive sign.

Please help.

Thanks & regards,
Ankita kabra

Dear officer,

Till now also no response has been given about my problem stated.

There is no signal of airtel till now also at my address:
17/3 ram nagar, near shiv kala mandir, krishna nagar delhi 110051

Airtel officer told me to wait till end of august. But nothing has been improved till now.
I have made complaint on 10th july with complaint number 77611627. And now 60 days are over with no conclusion.

Please tell me a concrete answer and dont test my patience. Airtel company is not doing anything. What great response from such a reputed company.

Please cut my all connections and refund my 5000 rs for all 4 postpaid connections at the earliest.
Airtel signal quality is pathetic and they are giving 4g speed at challenge, with no responsibility.
From last 2 months i have writeen 30 mails to airtel appellete officer, and everytime a system generated response mail is reverted back, with no clarification fro my problem at all.

Please contact me at [protected]

Regards,
Puneet kumar jain
[protected]/[protected]

Dear sir,
It's been a year since launch of jio, am facing the problem.

Problem-
I am not getting calls from people having jio.
Whenever they try calling, the call gets droped instantly.
This is happening on my airtel no.-[protected] & because of this i have missed hundreds of calls.

(This happening with jio only else from others i am not facing any problem and no problem in outgoing also. Only problem with incoming calls from jio)

I contacted many times jio&airtel personnel, customer cares, but both are telling that it from other side the problem is.. And are reluctant to help me resolve the issue.
I agree if jio doesn't help because i am a long time airtel customer but they are simply rejecting & reluctant to help..

...
Thank you
R. Jain

No. Over which i am facing problem
Airtel-[protected]
Region-mumbai

We are airtel customers request to you that i have suffering a network problem in the area of checki, kanganhall, achabal, anantnag, jammu & kashmir 192201. So the 3, 4 airtel tower network can counterfire each other and the network goes weak. So when we are calling someone the voice is breaking continuously and i cannot compete the call. Finally the range of towers is very low. If the problem is not complete then will port from airtel to other.
Please resolve the problem as soon as possible because we airtel customers are suffering a lot of problems.

My request to shift my airtel broad band connection on[protected]Airtel broad no [protected]. And ref. No.86903712.) is not attended till today.[protected]. As per their mail it is supposed to be completed in 5 days. Even after repeated mails my request is not being attended and the time of completion is being extended everytime and citing techinnical reasons. No technical person accepts this reason as a delay for shifting.
Regards
V. Vijayakumar

Yesterday i saw my airtel app and it was showing i get 10gb in 100rs (Surprise offer). I then called customer care, dey said that if it is showing in ur airtel app, den der wud b d offer for u. I thn subscribed it. However i received a one message stating -

"congratulations! Airtel data offer with 1.5 gb 4g/3g [protected]@rs100 has been activated on your number [protected] with effect from 05-sep-2017. To check your data usage, sms datause to 121"

I really don't know what z going on.. Is it some kind of trap for earning money of airtel. As this shouldn't happen, or i think the developers of my airtel app r under training. Now i m requesting airtel to waive off 100rs or provide me the pending gb which was promised in my airtel app.

Attached screenshot is not the one which i have taken, as dat offer is not showing for me now. However datz d one, which was experienced by some one else!!!

My name is imran i work for a mnc as a project manager.

I recently switched to airtel broadband from tata docomo. I was promised a plan of 1099 rupees which will have 100 gb download limit at the speed of 40mbps. This plan you are also advertising on your website please see the attached screenshot or this link "https://www.airtel.in/broadband/pune". I paid for this plan and i have also signed a contract for this plan.

Last saturday my internet was activated when i check the account details it says that i have 50 gb per month plan with a speed of 16mbps. Well that is not what i was promised and also there is no such plan mentioned on your website. I tried calling your customer care number they are always promising me that it will be changed but it has been almost 4 days and it is still the same old plan.

I think i have made a big mistake by switching to airtel, how can you guys be so unprofessional. Your website has got plans which your customer care is not at all aware of.

If you are not able to provide me with the plan what was promised then i would like to terminate my contract and i would like my money back please.

Account no: [protected]

Please see to it that i get the plan that i have signed and paid for.

Regards,
Imran
[protected]

Hello team,

My complaint details as below:

I have an airtel payment bank (Airtel money) account. Airtel money registered with the mobile number:+91 [protected].
Problem details:
On 30-aug-2017, one recharge (Amount rs. 100/-) was wrongly recharged for the mobile number:[protected] due to airtel money app hung up.
My dad's mobile number was:+91 [protected] when i put this number for recharge at airtel money app (At my infocus m2 mobile), airtel money app was hung up & system wrongly takes wrong number +91 [protected] & recharged on this wrong airtel number as well.
—
Recharge message (From airtel) details as below:
Airtel money transaction successful. Your account has been debited by rs.100. Transaction id: [protected] date:30/aug/2017 19:41. Current a/c balance:rs.106.45. Mobile no-[protected]
—
Correct number will be :+91 [protected] & recharge happened for the wrong number+91 [protected],
After that i have tried so many times to contact this guy, but till now, this mobile number continuously switched off. After that i called airtel customer care & airtel payment bank support team on the same day. They shared a mail id ([protected]@airtelbank.com) for submitting the details & promised me that will refund within 1 working day. That mail was cc'ed both of airtel nodal officer also (They have logged a case number:# 715750 for this transaction id: [protected].). But they are not taking seriously & avoiding as well. I have called them so many times & mailed also so many times. But not responding. They are harassing me each n every time.

So this is ernest request to you kindly look into this matter so that i can get back the reverse as early as possible.

Thanks!

Regards,
Apurba ghosh
Contact: +91 [protected]/+91 [protected]
Email: contact. [protected]@gmail.com

Hi,

Last night rs.150 amount deducted from my account without requesting any services. I got one message early in the morning that one miniplex service activated on my number but i am not requesting this type of service. So please refund this amount as soon as possible.

Thanks
Abhay kumar

Dear sir,
I recharged 795 thinking it's giving unlimited local std calls 1gb/ day thinking i recharged... Airtel is cheating customers 1gb for whole 84 days n oly airtel to airtel calls really pathetic from top mobile service providers.. I again recharged 349 and 399 for 1 month it's showing my airtel app.. I want them to transfer 795 amount to my airtel account number 16230418