Airtel Complaints & Reviews

I changed my airtel prepaid number to airtel postpaid by taking bundle family plan with monthly rental of rs.799 + gst in which i was promised to have 26 gb 4g data (5 gb for parent no. + 1 gb for child no. And 20 gb additional) every month and unlimited local & national calling with free incoming roaming facility. Data which left after billing cycle will be carry forward to next month. On 3rd of september, 2017, airtel suspended my parent no. And barred all services. I requested airtel customer care on the same day and they given me complaint no. Aften then for at least 5 days, i did not get my complaint resolved. I visited airtel customer care service centre for fault rectification at sco-32, pal plaza, ranjit avenue, b-block, amritsar several times and met customer care executives mrs. Monika and miss aamna. One of their lady supervisor was also there moving around with her mobile in hand and neck deep down dragged in mobile... Totally ignoring the customers. They said that they don't have any information about my number, it's all done at the end of airtel customer care head office. On 6th of september, i got 20 gb data in my parent no. By shouting several times to airtel customer care executive at customer point in amritsar. I had 60 gb available before suspension of my number, which was carry forward because of no use. They did not add that 60 gb data and say that we have no information in our system regarding that 60 gb and we have no information about why your number got suspended. Till now, my child number which was also on airtel postpaid, it's internet service is barred. Here at customer service point, executives whose names are mentioned above are totally untrained and unethical in terms of customer support. One of the executive changed my sim and said that your problem shall be resolved. For the parent no., i again called airtel customer care at 198 and every time their executives after listening to my problem say that i am going to transfe your call to senior department... And disconnect my call.

From last 15-20 days network not available in magarpatta, pune and hadapsar, pune locality, from morning 9 to 12 at night its always phone shows no-service, sometimes phone shows full network coverage but call never get connected.
Its really creating problem to do call.

I also had chat with airtel customer care but till today its not being resolved
Looking out for solution look into this if not possible from airtel service provider then i have to change the operator.
Really bad service by airtel.
Disappointment.

Having network issue for 4g wifi hotspot (No. [protected]) in the sector-d, mandir marg, new delhi - 110001 area for last 2 months. Problem has now getting worse. Most of the time its no network, or if the network comes the signal strength is too weak i am unable to browse any webpage. I have made many complaint to airtel customer care over phone and email but i have not got any solution till date.

Hii sir,
My call id no is [protected] with airtel i have spoken with mr. Pankaj, he told me that due to system issue, airtel is not able to provide me bill of current month due to this i am not able to get my reimbursement worth rs 1000 rs.

Due to this i am mentally depressed
Kindly look into this matter on urgent basis my mobile no is [protected]
Name-ajay prasad
Location - patna

Hi,
I have recharged worth rs 98, as mentioned in your site it is a data recharge pack, providing 1 gb data.
After i recharged, my money got deducted and i got confirmation message saying 98 recharge is done.
But in main account its still showing 0 gb data.
This is the 2nd time i am having this issue.
This is the nd time i am facing the same issue.
Please look into this and resole your payments issue.

A month ago i already made a complaint to cancel the above connection which was created lot of nuisance and explained the same to customer care they confirmed that within 2 days the connection would be disconnected
But today i received ​the bill for rs588.00 why?
Earlier, for the above number, they issued another sim, like that for one tongle i had 3 sims like several issues on it and hence requested to cancel all the connections to stop my worries and the customer care regd my complaints and confirmed it
But again the problem restarted - why? This is way your company is creating problems to customer one after another
Please respond my mail and reply immediately by reversing the bill you applied unnecessarily

K sundaram ramani
[protected]

I have port my tata no. [protected] into airtel..
From last 2 week there is no netwrk in my phone
It is showing insert sim card
Airtel is denying to listen anythinhlg in this matter.. It only fooled me
I have calling them again and again but there is no reaponse them
Also i have postpaid connection.. So daily bill charges i have to pay..
My other contact no is [protected]

World ghtiya worst network sirf logo ko mamu batane he. Jabse mene 4g upgrade krwayi h dimag khrwab kr diya h meraaa. Costember care bhi phone cut or dete he.. I am going to upbhokta court for these world ghtiya worst company.. Puri teyari ho chuki h.. Lg bhg 4-5 call krr diye h company me koi positive response nhi.. Worst company ever i hate these company.

My airtel prepaid [protected] which working decent with enough call drops.. Poor network so called 4g that too in metro city delhi in posch ared of south delhi. Broadband internet and landline is awesome can stop working any time for rest like 1-2 hours or sometime for full public holiday. Tired of complaining in my airtel app... Can take it anymore. Port my n my wife airtel number, disconnect my broadband [protected], and i will change my airtel dth too this week...

Boro village under Purulia Dist(WB), it is very common that 3G/4G network almost not working. Customer facing the problem since 1 months. After complaining customer care, no action taken. Network always fractuating and this causes drainage of mobile battery and heating issue.and it seems like there is no value of consumers money.

I had ported my phone [protected] from mumbai prepaid to bangalore postpaid. They have deactivated my mumbai sim and have not activated the bangalore sim card. I have no network connection for a week now. Please resolve asap.

Things i've tried to get them to resolve this;
1) going to airtel store twice for hours. Both in mumbai and bangalore. They were helpless, could give no timelines to resolution
2) contacting airtel on 121. They could not help
3) contacting airtel on twitter. No resposnse after asking phone number
4) trying their chat does not work
5) emailed them on [protected]@in. Airtel.com. No response whatsoever.

I'm really frustrated that i need this number or i would have happily switch an operator.

My complaint no is 79152742 registered on 2.9.17 and reslolution date was 6.9.17 but still i have not received any response from airtel team. As per cust care instruction i have change my cell ph. And also change my sim from airtel store on 2.9.17 but still the issue is not resloved. I have been facing too much issue with incoming barred of my number

I have been continously trying since two days to talk to customer care executive and also wasted my 3 to 4 hrs,
But they don't have any option to talk to executive. What is this nonsense?
My no. Is [protected]
I have a query regarding a plan they offered me, but once i recharged with that amount, now i am not getting what i was promised.
And now they are not responding

I am a airtel customer for around 10 years.in june this year i had taken an international roaming plan from airtel for rs. 2999. This plan was for a duration of 10 days. When i recieved my bill last month i found i have been charged for this plan twice. When i called the customer service no. They informed me that this plan auto-renews after 10 days, this was not made clear to me at the time of taking this plan. On further enquiry, i found...

Data services, no proper network, they are cheating by reducing network speed. Why your 4g services speed has become low. Are u cheating your customers or u really have issues with your services. Y u playing with our feelings... I[censored] cant serve us after borrowing money also please inform, i[censored] cant do your proper duties we have lots of network to serve us.

Hi

Date : 05- sep - 2017
Airtel is faking with promotional offers. It says only selective prepaid customers are given promotional offers. Airtel for counter attacking jio introduced a airtel 399 plan for 84 days. Im using airtel number for past 12 years and 399 plan is showing for me while recharge but the offer is only for 28 days. While calling the customer care they told your number has not got that offer. This means only few members are taken into the offer and others are asked to use the old offer 349 for 28 days. This is right opposite to the advertisement they are giving and what offer they are providing to customer. Give the offer or dont give false promotions. Please check on this false promotions.

Thanks
Prabha

I am using airtel network since 10years with best services but here no signals now so faced lot of trouble so gave complaint to airtel costumer care with ref no ccdrp [protected] on 29-aug-2017 21:32 hours but not rectified yet and moreover they suggested me to go other network plz see to solve this problem as early as possible. I regularly recharged with 349 for unlimited calls and internet but here no signal connect call or net also so i felt unhappy with this network

I had recharged my number [protected] for the Rs. 349 pack on 10th August. The recharge was for 28 days But instead on 7th September it got over and 90Rs were deducted from my main balance while internet was being used. There was no prior warning regarding the expiry of data pack recharge

Dear airtel service providers,

You advertising one offer and actually gave another offer, this is the chiting to customer.
While checking best offer in mobile it shows 399/- recharge i will get1gb 4g data and calling for 84 days. But actually they are provided me 1gb3g/4g dataand calling for 70 days.
It is chiting with me so please take actions on this if it will not done so i will take series action on it.
Thanks regards
Nagnath mule

Airtel india : i have requested for postpaid to prepaid sim migration request on monday with all valid document. My postpaid sim was suspended at 5.30. Now, i am not getting any network on both sims. ([protected]).
How can you deactivate any sim in working time even have not activated the other sim? Frustrated from last 8 hrs. I have canceled my bookings, i can't make any transaction from my bank without otp.