Airtel Complaints & Reviews

I recently changed my mobile network from bsnl to airtel via mnp. My bsnl sim was cut after 6 days and is showing no service yet there is no network on my airtel sim. On asking the retailer, he said the sim has been activated. I have tried every way possible, called the customer support, they said to wait for 24 hours and it's been 72 hours but there is still no network. Now they're saying to change the sim. What am i supposed to do?

I am living in sector 36c of chandigarh and i am facing problem with 4g signal in that area. Whenever i am making a call or using my data pack the call gets disconnected or internet gets disconnected. As per my conversation with airtel people and there suggestion i have upgraded my sim as well as my phone. But still there has been no improvement in the signal strength. I request you to kindly solve this network issue or otherwise i have to port my number.

Unable to register in frenzo chat getting error that ur number [protected] is already a frenzo member.. Wherein my mobile number is different.. It's [protected]. Kindly resolve my problem.. I m new user of frenzo.. I don't understand how is it possible that i m already registered as mine number is totally different from the above number which i mentioned.. Pls resolve it as early as possible...

I had lost my phone and immediately blocked my airtel sim card. I went to airtel store on saturday 2nd september 2017, and took a new sim card by showing my aadhar card. I was promised that line would be activated by 4 hours. When i inserted the sim after 5 hours, it was showing sim card registration failure. On contacting customer care, i was informed nothing can be done i need to walk in at relationship center from i bought the card needs....

I am ported from jio to airtel on[protected], after 3days sim activated but sim failed after 4days, i was complaint at airtel store at bhimavaram (Pin 534202), they sed sim failed u have to replace by 120rs cost, i did, but still my number not active still, your store staff replaced 3 sims no use, worst experience with airtel,. Many times i got airtel store but they tel we don't know if you want another sim we will give... Customer airtel no response simply tel go airtel store,

Dear sir
I recharge [protected] with 396 rs and 396rs twice by airtel app through inb and atm dated 23/07/2017 both entry status showing failed but ac not credited yet and 27/07/2017 recharge with 100rs by inb status showing successful and recharge on 03/08/2017 with 348rs by your airtel dealer and status showing successful. Actually my mo no is [protected] and i recharge in wrong no [protected] which is not present so please credit 348+396+396+100=1240 in my account or my phone no [protected] with immediately.
Thanks
Manoj kumar

Hi
Sir,
My name is Gaurav sharma. I am belong to Himachl pardesh Una distic. My area pin is 174307 village Nargroo.. I. Am a airtel user in 4 years.. But in those months airtl network in this are is so bad, and 3G/4G network is not able to use internet.. ..

Please sir help me.. Plz. Solve it sir i request you sir

I m a woman. On 2 nd august's noon my brother in law died and all family members were taking him to village, i planned to go next day due to health problem and same midnight around 2 am of 3 august 2017 (It was same day but date changed after12 am) i was alone in my home and suddenly i was not able to call or msg anyone, (Due to airtel service provider who stops my accesibility at mid night), being scared i rushed to my neighbor, they made recharge of 349 rs (28 days validity), wen i come back to my home it shows "transaction failed" also i was not able to call anyone. As i was alone i was again scared then i started crying being helpless i went back to my neighbor and i called my husband from neighborhood's mobile that i m facing this issue. He was travelling with the dead body and around 3:30 he recharged again, soon after i got two different messages of conformation that
"the transactions are successfully done."
I called them and request them to refund but they denied and told me that they will combine both recharges and give me all the facility for 56 days but after 28 days they cut my internet and told me that they wont help me anymore.
This is truely cheating, please help and refund my one transaction amount rs 349
I m very honest at my point they cheated me also they left me into a very troublesome and helpless situation in the midnight without any intimation of cutting services and are cheating indian public, they must send an intimation message to every citizen of india that kindly recharge today we are going to cut your services why dont they have any software that automatically cancel one transaction out of two exactly same recharges. I can write and complain but what about other poor people who lives in village and are facing the same issue. Also requesting indian government that please dont allow telecom sector the cut services at midnight so that if a woman or anyone is alone at home or anywhere, they get all the accessibility to call and msg. They can cut services at noon 12 pm so that we can go to a shop and dont hesitate to ask for help in a day time rather than midnight.
I hope you understand and resolve my request. Thank you

This is my moms postpaid number [protected]... I was recieving very high and wrong bill from last 3 months there fore i decided to switch from airtel postpaid
To airtel prepaid.. I have submitted all documents of mother and they given mthe new sim... They told that after 2 days it will be activated... Now when my network is gone completely i decided to insert new sim... But after 48 hours also my sim is not activated till now... Plez help as soon as possible and make my mothers sim activated

Dear sir /madam
My self i. S. Pandey mobil no[protected] is ported by airtel to jio
But you are barred my no for airtel subscriber this is wrong for your end and against to trai rule
Because my no was previously airtel no
So you done stay my service for airtel subscriber
Pls resolve this issue immediate
Otherwise i will go for consumer foram
Thanx®ards
I. S. Pandey
[protected]

My broadband services are not working from last 2-3 weeks. Customer care is not responding. They are making false promises and not resolving the problem. Not resolving the problem. Daily they are giving new deadlines. Not giving any eta to resolve the problem.
Technical guy is not receiving the phone. Facing lot of difficulties because of that. Pathetic customer care response.

This to register my complaint against airtel 244 plan, recharged on[protected].
As per this plan, i should get 1gb data per day for 70 days + unlimited calls for 70 days. But i got 1 gb data just for the first day and unlimited calls till 2 september. And customer care service is not responding too. Please solve this problem as soon as possible. Early response is expected.

i have been trying to port into other network, but no unique code is being sent out to me.
4g is as bad as 2g
fake offers been given
many users being declined of the basic offers.
customer service very poor and they speak such a poor english.
even the call to customer support was breaking in between, what else can you expect.

Dear sir


Yesterday i bought a airtel sim from chandanagar airtel office, at the time of purchasing they were promised that it will be activated with in 4 hours now its 24hrs completed still its not activated not even showing the signal and there is no response from customer care service

Sim details
Mobile no:[protected]
Sim card no:[protected]u

Subject my connection was discunnected on[protected], i raised a request by email to airtel 121 to provide same connection. As confirmed by airtel that we can get same sim with in 15 days at airtel outlet.

With 3-4 days we reached airtel outlet, and raised requst but they failed fix the matter and sgain i reached same outlet on 9/8/2017 with same quiry. They raise request to again and give below refernce number. And informed me that, they will came back to us once it is fixed.

But till not fixed

I have airtel 4g enabled sim and handset. I have recharged 648 rs on 3 august 2017.in begaining i have get good speed but now more than fifteen days the speed is worst then 2g.
My money is getting whaste. Please resolve the network issue otherwise give me my money back. Airtel company is making fraud to us. If they can not provide proper speed then why they give us such schemes.

If this problem not resolved i am going to consumer court for further

Hi,

This is to raise a complaint against the accidental insurance for mobile phone provided by airtel (Product name - airtel secure) with the third party one assist. I had enrolled for the airtel secure plan with my mobile services provider airtel for a monthly payment of rs. 79 toward the accidental damage coverage of my cell phone.

On 13th aug, i got my iphone broken due to an accident. On same day i contacted airtel customer care and raised a claim with all the documents he mentioned.
After that the real problem starts, i was constantly contacting airtel customer cars for the updates in status. I raise a complaint, they closed it by saying its in process.

Today, after 21 days, i have no update what is the status of the claim.

I think both airtel and one assist is just trying to make fool to the customers.

I have no option left but to raise a complain against them.

Please do the needful

Reference:
Mobileassist
Airtel secure plan (Rs.40000)
Membership id - [protected]
Sr#2247820

My airtel no. Is [protected]. I have received the message ""your recharge for order no 91854118 was not successful due to one of the following reasons:"" on date[protected]
Then again i have recharged with airtel 349 plan with another rs.349/- through online payment and it was successful.
As on date i have not received the refund amount to my accont. Iam using airtel since 10 years.
Please respond immediately for act accordingly for refund of rs. 349/- plus rs.2/-

My no is [protected] and already logged complain regarding this with customer care from last2 months but no resolve from network team. They always give plea that we are forward your requests again and network team will call you but the statement is totally bogus. What kind of service is airtel providing. Also airtel app is showing cashback offers but when you get recharge from there they say no such offers exist by mistake showing there.. Airtel dish connection deduct amount by saying free offer. What is going on i am going to close my airtel plan n will never use again. If airtel can't resolve service of customers then close your network it's irritating us.

सर
कालू राठौर( tm जालोर ) ने मेरे नंबर पर सिम स्वैप की फेसेलिटी को बंद करवादी है और कालू राठौर ने कहा है की आप की ताकत हो तो zsm zbm या कोई भी कह देना में तेरा डेमो भी बंद करवा दूंगा नहीं तो मुझे दिन की 50 mnp कर के दो तो सिम स्वैप की फेसेलिटी चालू करवाता हु और
डिस्ट्रीब्यूटर से सिम कस्टर की सिम स्वैप करवाओ जो की 100 SE 200 रु लेते है
आप से निवेदिन है की इसका कोई उपाए बतावे

retailer name MAHAMAYA ALL IN ONE
POLICE CHOKI KE SAMNE UMMEDABAD DIST JALORE 343021
[protected]