Airtel Complaints & Reviews

Address: Mumbai City, Maharashtra, 400708

Hi,

I have been using airtel from past 6 years. But sometimes i face the problem with online recharge. It happened to me before also.
This time i have done a recharge of 29 (For datapack 115 mb-30 days) on 13 sep 2017. It was unsucessful and money got cut from my account.
I would request you to look into this issue asap and process my refund.

Thanks,
Lovepreet

Airtel customer support has been notified about the posted complaint.

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Address: Jaipur, Rajasthan, 303704

I have a mobile no. [protected] due to some problem this no is closed from last 1-2 month now i want to restart this no again and want to change in prepaid plan but store executive said for deposit all due amount and reactivation fee 250/- and 1500/- advance. I am agreed to deposit all previous due amount but disagree to deposit advance amount and he said to if i don't deposit advance amount this no could not restart plz help me.

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Address: Kolkata, West Bengal, 700047

Website: NA

Hi,

I happen to receive a call from an airtel rep from the number - +[protected] from some airtel office in kolkata, india. The guy calling had been offering me a plan of airtel postpaid, but i was surprised with the way the guy informed me i wasted his time when i asked him that i shall call back once i am free. I work in accenture (It field) and we are engaged in meetings, so i requested if i can callback later, but to my surprise i was provided a horrible response from the rep. When i asked his details, he said what would i do collecting his information? Is this kind of a service provided by airtel to customers? Its simply horrible and i never plan to switch to airtel or refer my colleagues to use it ever after such horrible service.

Take a look into it and train these # calling and harassing people.

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Address: Thiruvananthapuram, Kerala, 695582

I recharged my airtel no [protected], yesterday. 345 rs for ul calls and 1gb per day for 28 days. The amount is debited from my account and my number is not getting recharged. I complained yesterday, today got message telling that you hope this problem is solved. What should I do . Just give back my money

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Address: Kozhikode, Kerala, 673570

Website: airtel

A few weeks back, i encountered a problem with airtel sim. It was no longer detected by any mobile devices. I went to service center that issued me another sim on 9 sep 2017. Though my phone now is able to detect the sim, this time i am not receiving any signal. I am getting error: cannot connect to network. I now notice that the sim is of 4g (128k), the previous one was of 64k.
As per the service center, the sim should have started working within 24 hrs. It's been 4 days now i am not able to get any signal.
When i tried to set the network connect manually, it shows: selected network (Ind airtel) unavailable. When i tried to do automatic setting, it says that your sim card doesn't allow to connect to this network. Is there any work-around? I complained earlier in your website. Your solution did not work.

Airtel customer support has been notified about the posted complaint.

Sep 13, 2017

Updated by anu_2017 A few weeks back, I encountered a problem with Airtel Sim. It was no longer detected by any mobile devices. I went to service center that issued me another sim on 9 Sep 2017. Though my phone now is able to detect the sim, this time I am not receiving any signal. I am getting error: cannot connect to network. I now notice that the sim is of 4G (128k), the previous one was of 64K.
As per the service center, the sim should have started working within 24 hrs. It's been 4 days now I am not able to get any signal.
When I tried to set the network connect manually, it shows: selected network (IND Airtel) unavailable. When I tried to do automatic setting, it says that your sim card doesn't allow to connect to this network. Is there any work-around? I complained earlier in your website. Your solution did not work.
FYI the ref. no. for a/c details PR[protected].

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Address: Dehradun, Uttarakhand, 248002

I am an airtel secure subscriber since 16/07/2017. On the 28th of august i dropped my phone accidentally while picking it up from my bedside table and the screen cracked. I logged my claim with airtel secure. (Service request #2293204) i had to upload my documents at least 6 times before i could submit the claim. Even after giving the true description of the event they called me and told me that my claim is pending because the description is incomplete. Still i tried again and filled up the description in more detail and after that i was prompted to upload a picture of the sim tray. Now i am getting tired of this whole exercise and am beginning to feel cheated as they are just making me jump loops unnecessarily. Please get this sorted soon or i will have to file a claim in the consumer courts.

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Address: 193221

The manager
(Airtel india ltd)
Jammu and kashmir
190001

Sub: complaint for poor network reception.

Dear sir,
I have been a satisfied customer with (Airtel india) since long time. My mobile number is ([protected]) but i regret to inform you that nowadays i am having difficulty in conversations due to poor network reception. The handset’s network indicator shows full signal but i cannot make a clear phone call. This unwanted obstruction posing lots of inconvenience for me.

In this situation, i would request you to take necessary actions to resolve this problem as early as possible.

Thank you in advance for your kind co-operation with regard to the above compliant.

Yours faithfully,

Khursheed alam
Durshpora, handwara, kmr
Mobile no.[protected]

Airtel customer support has been notified about the posted complaint.

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Pawan gsvm

from Mumbai, Maharashtra

Jul 26, 2019

Dear sir
In my area Airtel Network is very poor inside room plz do something
Pawan Kumar
Karim nagar chargawa
Gorakhpur
[protected]

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Address: Bangalore, Karnataka, 560038

My airtel number [protected] isn't been used as i'm suffering issues from connectivity problem, my number is not reachable from past a week even after clearing bills on time, also have applied for family plan joining which isn't happened, and the store people are literally illiterate and cannot do their work, requesting the department to take strict action against such behaviour of company and its worst services against innocent customers

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D

dhaw87

from Jaipur, Rajasthan

Sep 13, 2017

I am using airtel no, it is deducting amount from my account for silkvideo etc.after deactivation also money is not returned to my account.

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Shivaraj agasthya

from Bengaluru, Karnataka

Sep 13, 2017

I am in Bangalore and even I am facing same problem I have recharged 399 4g for 84 days but the speed is 2g and the signal is 1 point I am getting fed up of Airtel I have a 4g handset 4g sim

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joshua142

from Mainpuri, Uttar Pradesh

Sep 13, 2017

I want [protected] call history & sms history of my mobile.between 01/April/2017 to till date from vijayawada

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Address: 600019

Is the only job of airtel is to continually annoy a customer? To pratice fraud and trickery to retain their customers? I has applied for airtel porting from haridwar to chennai circle. Thereafter, i visited the airtel store at tiruvottiyur some 10 times. I also called airtel customer care some innumerable times, where i was everytime put on hold for 15 mins, some even threatened not to listen n disconnect when my voice went a bit louder (Which is obvious in my situation). I am on roaming for the last 2 mnths, and i now sense this organisation as a complete liar. No reason can now justify the behaviour of the organisation, and that too for so long. I have lost my cool. Kindly look into the matter.

Airtel customer support has been notified about the posted complaint.

Sep 08, 2017

Dinesh Muniya's response Add mobile number [protected]

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D

Dinesh Muniya

from Ahmedabad, Gujarat

Sep 13, 2017

Old mobile number [protected]
New mobile number[protected]

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A

ashoknagadasu

Sep 13, 2017

Airtel gives fake information about 349 recharge..

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प

परखाराम देवासी भाखरपुरा

from Mumbai, Maharashtra

Sep 13, 2017

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Its was the worst experience of mine with the airtel... Its customer care is too bad as its network... Okk there can be some problem in network but in customer care also poor condition... One week has been passed to my complaint but no action is taken... It is very difficut for me to use such network.. I cant even listen the song online... And dont even dare to ask for video... So horrible.. I m fed up from this... 😡😠😠

Airtel customer support has been notified about the posted complaint.

Sep 08, 2017

Adil Quadeer's response sir my Airtel sim PUK lock this un [protected] this number PUK this send my number [protected] please sir

Sep 08, 2017

Jeni S's response I want to incoming and outgoing details for last 3 month (june-1st to september 09/08/2017)of mobile no.[protected].If possoble as soon as early send me details.my email [protected]@gmail.com Urgently. Thank you.

Sep 08, 2017

Jeni S's response I want to incoming and outgoing details for last 3 month (june-1st to september 09/08/2017)of mobile no.[protected].If possoble as soon as early send me details.my email [protected]@gmail.com Urgently. Thank you.

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Jeni S

from Kollam, Kerala

Sep 13, 2017

I want to incoming and outgoing details (from june-1st to september 09/08)of mobile no.[protected].If possoble as soon as early send me details.my email [protected]@gmail.com Urgently. Thank you.

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A

Adil Quadeer

from Hyderabad, Telangana

Sep 13, 2017

Sir my Airtel sim PUK lock this un lock please sir

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Address: Ernakulam, Kerala, 682030

I have been overcharged for my previous month postpaid bill amount. More over my bill amount is different in the text message being received to that of the one displayed in the portal. Airtel is cheating its customer.

Besides this issue, i have a current plan of 425 local+std wherein i have used only 209 min but ts been shown as overusage. Don't understand what these people really mean when i have balance minutes left and its been shown as overusage in the portal and being overcharged.

Kindly look into the matter.
Early response would be appreciated..

Didn't expect such things from airtel.
Attaching screenshots of my usage graph as per the portal for better understanding.

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Address: Kozhikode, Kerala, 673017

I don't even know what is this thing never subscribed for it, yet 5 rupees was being deducted from my account daily. I feel like cheated by airtel to loot money from me happened before also like subscriptions that we don't have an idea about. These people know very well on how to cheat customers and they don't hesitate to do it without any shame. Have been using airtel for more than 7 years and had many experiences like unsubscribed callertunes and other stuff that i can't recall. Regrets choosing airtel for my service.

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Address: 505498

As i'm the post paid customer in airtel since 2012, i'm very much irritated on this service.
As per the offer given to my number.. I need to get 26gb data every month. But from 2 months they are suffering me with their issues,, and i have been complaining them so many times but the response is very poor.
Every time i'm raising complaint to their higher team, but the response is very poor. And this month i sent so many mails regarding my issue,, till now there is even no reply to my mails..
So please provide me some proper justice with this disgusting network.

Airtel customer support has been notified about the posted complaint.

Sep 12, 2017

amitsharao's response 84gb 84days &70days 70gb data offer nhai mil rha ha

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amitsharao

from Lucknow, Uttar Pradesh

Sep 13, 2017

Sir muje na to70 days wala offer mil rha na he84days wala please sir ya offer da do nhai to ma dusre sim luga Thank you

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Address: Indore, Madhya Pradesh, 452010

From last two billing cycle my bill always created wrongly. My bill plan is 649 but last month bill is 1700+ and this month bill is 4600+ why are they creat is type of bill.
And most important i am suffering from network problem from last 1 yr and i was complain about it many time but there is no solution about it right now. When was i call to customer care of airtel they always says that sir we are register your complain and it will be resolve in 3-4 working day but there is no action at all. Airtel is only making money. They have no heart for customers.
So plz take action to this king of company

Airtel customer support has been notified about the posted complaint.

Sep 08, 2017

minalpowar's response Respected sir/madam,
My balance is reduced by Rs 10/- today which is Rs. 230.60 without using net services. Please recover my balance Rs 241.60 on my mobile.Otherwise I would cancel airtel service and shift to another services on my
mobile if this persistently continues.
Thanking you,
Yours faithfully,
Minal Powar

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M

minalpowar

from Mumbai, Maharashtra

Sep 13, 2017

Respected sir/madam,
my balance is reduced by Rs 10/- today without using net services. plse recover my balance Rs 241.60 on
my mobile.
Thanking you,
Yours faithfully,
Minal Powar

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Address: 520007

Airtel is just cheating the customers with fake ads,

They called me and says subscribe airtel secure for damage and liquid damage they didn't tell about damage classes

No body intentionally break their phones how the company rejects claim by saying improper handling,

Company says every thing is improper handling and
There is a language communication problem with telugu customers

How can they apply for claim with improper knowledge should provide telugu customer care executives

Airtel secure rejects claims by the name of insurance company, this is totally manipulation to collect money from people which company loss due to jio network

Company cheating customers with their knowledge

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Sep 15, 2017

Dear Customer,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

The decision is taken by the Insurance company basis on the accidental damage description given by the customer. These details are required to decide whether the incident taken place was an accidental damage or because of negligence.

The company might have thought that the incident which have happened could have been avoided and hence they have rejected your claim.

We would request you to share your Customer ID with us to investigate your case and get back to you.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist

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NL Rakshann

from Hyderabad, Telangana

Sep 24, 2017

Relationship number [protected]

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Address: Allahabad, Uttar Pradesh, 211011

Complian regarding my mnp from airtel postpaid i had requested many for the mnp every time rejected my mnp. Even i paid my times advance bill again they rejected tell to pay again bill its happening from 2 months without any reason. My number [protected]. Its 13 sept 2017. Again my sim rejceted. I am requesting from 26 july 2017 and again and visiting airtel store civil lines allahabad. And did not geting any reason for rejection

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Address: Kolkata, West Bengal, 700026

Website: www.airtel.in

Since 11th sep'2013, i've called in the customer care thrice but they are yet to resolve the issue.

Issue description: prepaid recharge was done on 14th of august with rs899 inr with the offerings like unlimited voice calling to any n/w, 210gb data and unlimited roaming incoming free etc. For 84 days. However, all these offers have stopped working after 28days.

Condition:offers are applicable on 4g sim and handsets only, which i do have.

They also promised to credit back the amount that are getting deducted from my main account balance - i am yet to get them back and there is not further updated being provided to me yet.

The reference numbers for all the communications i had with airtel are:
Cbnrd[protected]
Cbnrv[protected]
Cbnrd[protected]

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Address: 91

Website: www.airtel.in

On 01 sep 2017 reacharge of 100/- rs was done to other airtel number with wrong cvv of saved debit card with my airtel app. And lodged a complaint on the date of 03 sep 2017 i got acknowledge receipt of my complaint, my reference no. Is pr[protected]. One of the customer care executive talk to me and asked for screenshots to mail with give mailid [protected]@in. Airtel.com. But still no response. I want immediate proper response take a action for this type of irresponsible behavior for such quality less services. With desirable refund

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Address: Hyderabad, Andhra Pradesh, 500090

Website: Please change my ownership of airtel account broadband

Please change my ownership of airtel account broadband internet connection my airtel account number [protected] actually iam sold-out my shop last 1year back iam so many times request to change my ownership of airtel account to airtel service providers but no response please change my ownership of airtel account broadband internet my mobile [protected]

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Address: 560092

Hey guys i'm from talacauvery layout, bytrayanpura getting to your notice that here signals aren't good enough!
And my plan is for 4g and i hardly get 2g or it just goes off and says no network!
And since a month my money is got runied becz of the plan and i'm not getting signals
I hope you look into the matter seriously and give me a good postieve response
It would mean a lot of help i[censored] invegilate wht the problem is and correct it!
Thank you! Yours faithfully

Airtel Complaints & Reviews

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Airtel reviews & complaints page 1148

refund of unsuccessful recharge

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for restart previous no.

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customer service representative horrible behaviour

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recharged for 345, still not credited to my number

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excessive bill and in which my number hasn't been used

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regarding service and data

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network and call all issue is there

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rejecting mnp for no reason

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poor service and offers - complaints are not addressed in time

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fraudulent transaction with wrong cvv

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change of ownership airtel broadband connection

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network issues of internet

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