Airtel Complaints & Reviews

Dear sir,
I am a post paid customer bearing no [protected]. That there is frequent network issue in our locality. I have complaint many times regarding the same but it seems you are not taking the matter seriously.
Secondly i am using my plan 549, with billing amount of nearly 770 per month and it seems it is of no use as the prepaid customer is getting all the benefits recharging 399.
I request you kindly fetch me with the best plan or guiding me to surrender this post paid connection at the earliset.

Regards
Gnyandip konch
Co sbi dhakuakhana branch
Dhakuakhana
Dist lakhimpur (assam)
Pin 787055

My airtel sim is of kolkata circle. It shows no network signal when i am in pune. Although customer care and airtel stores assure sim is ok and sim slot is ok, there is no network signal while roaming in pune. Restarting the phone or searching the network does not help. My no. Is +91 [protected]. Sim is linked with adhar no.
Please solve it asap as the no. Is vital to me

I had approached airtel relationship center rajbagh srinagar j&k twice on 19th august at 11 am and today on 5:30 pm for linking my aadhar no. With my airtel mobile no. But the official on the desk refused to link the same and asked me to go a private vendor sitting opposite to their office. I am left with no option then to go to the consumer court.

On 22nd aug i checked my offers for data plans and then only recharged with the 349 plan.
Under this plan we get unlimited calls and 1gb 3g/4g data per day for 28 days, that is 28gb for 28days. This plan is still available in my offers.
I had used this plan previously also and was working good. But this time i got data for only first few days, after that it is showing 0mb data every day. Although calls are still free, i am not getting my data.
No customer care number is getting connected and the automated response is saying that i have opted for internet with no data (Seriously, how is it even possible??).

Hi,
I have received a text message from airtel stating the estimate value for my handset iphone 7 plus repair
Is 31500 rs, so i called the apple store in cannaught place and they informed me that the handset swap amount from apple store is 27000 rs however, the display replacement amount from apple store is 17000 rs. So in order to get the more clear picture of the estimated value i tried to contact airtel on 121 but they simply said that they can only provide us with the status of claim but they cannot give the more detailed information about the estimated amount so i called the one assist who is indirectly linked to airtel secure said the same thing that they can only provide the status for the claim but they cannot provide the break down for the estimated amount however they gave me an unacceptable statement that why am i worried about that amount as i am no one who needs to pay that off it will be paid by the insurance company which is unbelievable. So i tried to find out the direct number for airtel secure claim to get my issue resolved but there is no such complaint number or contact number for my issue, i have been revolved along but didnt got my issue resolved neither any information on the break down of the huge amount.

My airtel mobile number is [protected]. Mobile data services in my state, i. E. Punjab were disconnected since 25.8.2017 due to law and order problem. However, phone service was available. Today, the 29th august 2017, mobile data service has been restored in the afternoon. But immediately thereafter, my mobile is showingf "no service". I am facing a lot of difficulty in the absence of mobile service. Please look into the matter urgently and restore mobile service and data service on my mobile no.[protected].

Sir, I request you to install your tower on our rooftop since we have a 2200 sq.ft space available on our rooftop.
We are located at south delhi, our area is well-connected to Mathura road, Surajkund(Charmswood Village) and Mehrauli Badarpur Road.
Much suitable for tower installation
Thanks.

I have an airtel number [protected] which had been barred because one of my other broadband number was not paid. The earlier number of also was of no fault of mine, the outstanding payment was raised to above 2500. After settlement with the team when i paid 1869/- my number was still not activated. I called up the customer care 4 times and they assured me that if i pay 1869 then my number will be activated. Very sorry to say that last when i spoke to your customer care lady she refused to help me and kept on repeating that i have to pay 700 more to get my number activated. She was so rude and non cooperative that did not even bothered to retain a customer. I have requested her to deactivate my number which very promptly she has done. I had teleported my number from idea network to airtel for better service. But that was my biggest mistake and now i am realizing what a big blunder i have done.

Not able to recieve calls or call other using my airtel no.
Was using joi sim before from past 3 months
So dont know from when exatly i got this problem.
I'm a graduate and have given my airtel no. For all my jobs offers
Please help me as soon as possible cause im not using my jio sim and my airtel is my primary sim
I'm not getting any call from 1 week in my area
When i go out of my area i get calls
I dont know whats wrong here
Please help me

I have subscribed your handset claim protection in which my phone is supposed to be covered against accidental and liquid damages but regret to inform you that i have claimed on 12th aug 17 in against of accidental damage and upload all the required data on your website but still no action has been taken from your side and still the status of claim is stuck at stage-01 which is upload your documents. While i have uploaded all the data on the next day of claim.

Once i also have received a call from one assist in which he said that there is some technical error thats why your status is not being updated but no need to worry with in a week our representative will be reached by you for next stage of process but as of now 12 days has past away but i dont have any single updates from your side. I also have raised complaint[protected] &[protected] two times to airtel to resolve my queries but i didn't get any single call from airtel.

Urge you to kindly take a necessary action on this otherwise i literally have to lodge a complaint against airtel for their fake promises.

This is a very bad experience with airtel to have certainly delay in their value added services!!

I was customer with idea since 2011. During august 2017, one mr. Sagar ([protected]) contacted me over phone and advised me to change to airtel post-paid plan of 349. Mr. Sagar has indicated various advantages of changing my service provider. Accordingly, i have opted for mnp w. E. F. August 08, 2017. However, i have been facing various problems, such as connectivity and data issues.

Now, i have come to know that my plan is fixed for 499 instead of 349. Further, visits have been made to airtel outlets at visakhapatnam at siripuram and seethampeta, to sort out the problems being faced by me. However, the issues still remain unresolved.

Mr. Sagar has been assuring me that the issues will be resolved, time and again.

Hope you will respond to my predicament, quickly, to refrain from escalating the issue to appropriate forum.

P. V. Srinivas
[protected]
Visakhapatnam

I have a postpaid airtel connection, with corporate plan 199 which includes
Free 700min local + std and 750 mb free data.
My consume for calls and data will be within this category.
But the bill will be getting generated for free calls of 700 mins along with the monthly plan 199. Each time i used to call customer care and report about this and they will waive the amount.
And they used to say next time this will not happen. But the same will happen for next month as well. I have reported in mail to airtel customer care, but no use.

Dear sir,
I have been charged for rs.399/- in which offer they mention local & std free for unlimited, and 1 gb data per day is valid for 70 days, but unfortunately data showing zero & they have deducted from my main account.
Reverse my main account balance and restart my data pack.
Pls response earliest.
Regards,
Vijay kumar sharma
[protected]

Customer id : [protected]-001
Kanika chatterjee
Connection date : 05-aug-2017

This is a complain regarding a business partner of airtel 'mira enterprize airtel dijital tv' located at kolkata, west bengal. They are a farce in the name of'business code of conduct'even after paying the full money for installing airtel dth, my aged grandmother who lives alone was issued an old sd box and it was not working. We requested them to change the box, again they provided us with an old sd box, which also was not working. Then when we complained again, the agency behaved very badly and abused us, saying that as you have not bought hd box we cant help you. We have paid 1935 rupees (They have not even provided the receipt). They are forcing us to buy hd boxes. Is this a business ploy of such a renowned company as airtel/bharti. I have many devices with airtel and have never faced such humilation. If the behaviour of your business partners are like this, i am sorry to say they give a very bad image of the company as a whole. Please take necessary action. If required i can provide the pictures of the old sd box as proof. Please help us in resolving the matter at the earliest as it is causing a lot of harassment to an old lady who just wants to watch some quality tv.

Please let me know if you require any further information.

Airtel night mare lost number in portability
I had a prepaid mumbai number of airtel purchased in yr 2005. Since 2007, i have shifted to pune. This mumbai number is mentioned on my aadhar card as a ref., given at various places as registered mobile. As per new govt. Policy i needed to attach my aadhar card credentials to my mobile, else the number would stop working on 29th july 2017, i went to karve road pune gallery of airtel. The airtel official mr. Dinesh pakhare at the karve road gallery advised me to visit mumbai for this ordinary job, or as an alternative, transport the airtel mumbai number to pune. Accordingly i sent a port request from my smart phone... Which was received and verified by karve road gallery official mr. Dinesh pahkre and asked me to pay rs. 100 for new pune sim card. I paid rs. 100 and received new sim card. My old mumbai number stopped working on 3rd august 2017. But my pune sim card is not active till this date.in spite of several calls to mr. Dinesh pakhare, the number is still not working i made several calls to mr. Pakhare... And now, mr. Pakhare does not even bother to reply to my calls or messages. My old number is registered even for my aadhar card, it's a night mare caused by airtel that i lost my number from airtel mumbai to airtel pune portability. This is horrible service. I will never buy airtel again.

Hi, i have called you guys more than 8 - 10 times in last 2 weeks. My number got no service before 2 weeks back. There was no intimation received from air tel, there was no message also. Moreover there was no payment pending due to which i had to go under such harassment
Once i returned also i did not got any singnal. Already called twice you guys were not able to resolve it. I visited near by branch she replaced my sim and committed it will be activated by within 4 hours.. Somehow whole day waited. It didn't got active. I again called and commitment was given for next day. This was continued for next 4 days
I came back to my base hoping if it will be resolved but you are unable to resolve. Again called twice.
Again when i have called today and i am given response to wait for 4 days

Being my official number not only my business is getting suffer also it was clearly waste of time and energy for no reason
I have still not got any positive feedback from them.

Hi team,

I have been using airtel for really really long time. I had been recharging more than what the usual person does. I believe i do not get proper offers while i can see other people get better offers.

I do not see 399 plan for 70 days instead its showing for 28 days. I first of all do not see any proper offers for the number i own.

Either i want you to look deep into my issue and figure out what is keeping you guys from giving good offers or if this pathetic service still continues i am going to have to change to another operator.

I want help with getting good offers and if a new plan is rolled out say for example this 399, i would like to use it not just read some news on the internet and nothing happens on my end.

The number you have to look for is [protected]

Dear sir, my father using airtel post paid connection, ([protected]) 1st time they gived thease number and, then same number they give another person, after so many struggle they give to this number, now they r telling mobil bill is 1600 sum thing, i said please send me the mobil bill detail to my email id = [protected]@gmail.com,

But 20 day completed still they are not sending bill details. My plan is 299.
3 month's bill 900 rs, but they are telling 1600rs something, my contact number is ([protected], [protected]) pls call me this number.

Complaint lodged on 16/07/2017 with reference number [protected] and same is not yet resolved, but airtel is smartly closed the complaint without contacting me..!! Then again one more complaint raised on 16-aug-17 with the reference number 78660802. Astonishingly, no one in airtel customer care service tries either to understand the exact issue or to solve the issue.! I am fed up with follow up and planning to switch to other service provider. However, if airtel wants to retain me, the issue has to be resolved within 24 hours of time and there should not be any charges for this period.

Dear sir/madam,
I am using this mobile number [protected] from past 7 years and it was suddenly cancelled i dont know how this number is spread all my contacts and my nri account my kids schools etc everywhere this is the only contact i have.
After a week it got activated my number to other i dont know how,
Then i called him & i requested him that this my number im using this number since 7 years please give to me back after so much i request he agreed the he went airtel office he cancelled, it is my humble request you to reactivate this number to me...