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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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T
Thejes V
from Kalpetta, Kerala
Sep 13, 2017
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Address: Kozhikode, Kerala, 673017

I don't even know what is this thing never subscribed for it, yet 5 rupees was being deducted from my account daily. I feel like cheated by airtel to loot money from me happened before also like subscriptions that we don't have an idea about. These people know very well on how to cheat customers and they don't hesitate to do it without any shame. Have been using airtel for more than 7 years and had many experiences like unsubscribed callertunes and other stuff that i can't recall. Regrets choosing airtel for my service.
Airtel customer support has been notified about the posted complaint.
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    VamshidharReddy
    from Huzurabad, Andhra Pradesh
    Sep 13, 2017
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    Address: 505498

    As i'm the post paid customer in airtel since 2012, i'm very much irritated on this service.
    As per the offer given to my number.. I need to get 26gb data every month. But from 2 months they are suffering me with their issues,, and i have been complaining them so many times but the response is very poor.
    Every time i'm raising complaint to their higher team, but the response is very poor. And this month i sent so many mails regarding my issue,, till now there is even no reply to my mails..
    So please provide me some proper justice with this disgusting network.
    Airtel customer support has been notified about the posted complaint.
    Sep 12, 2017
    amitsharao's response
    84gb 84days &70days 70gb data offer nhai mil rha ha
    Sir muje na to70 days wala offer mil rha na he84days wala please sir ya offer da do nhai to ma dusre sim luga Thank you
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      S
      Shyamlal Khalotiya
      from Mumbai, Maharashtra
      Sep 13, 2017
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      Address: Indore, Madhya Pradesh, 452010

      From last two billing cycle my bill always created wrongly. My bill plan is 649 but last month bill is 1700+ and this month bill is 4600+ why are they creat is type of bill.
      And most important i am suffering from network problem from last 1 yr and i was complain about it many time but there is no solution about it right now. When was i call to customer care of airtel they always says that sir we are register your complain and it will be resolve in 3-4 working day but there is no action at all. Airtel is only making money. They have no heart for customers.
      So plz take action to this king of company
      Airtel customer support has been notified about the posted complaint.
      Sep 08, 2017
      minalpowar's response
      Respected sir/madam,
      My balance is reduced by Rs 10/- today which is Rs. 230.60 without using net services. Please recover my balance Rs 241.60 on my mobile.Otherwise I would cancel airtel service and shift to another services on my
      mobile if this persistently continues.
      Thanking you,
      Yours faithfully,
      Minal Powar
      Respected sir/madam,
      my balance is reduced by Rs 10/- today without using net services. plse recover my balance Rs 241.60 on
      my mobile.
      Thanking you,
      Yours faithfully,
      Minal Powar
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        N
        NL Rakshann
        from Hyderabad, Telangana
        Sep 13, 2017
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        Address: 520007

        Airtel is just cheating the customers with fake ads,

        They called me and says subscribe airtel secure for damage and liquid damage they didn't tell about damage classes

        No body intentionally break their phones how the company rejects claim by saying improper handling,

        Company says every thing is improper handling and
        There is a language communication problem with telugu customers

        How can they apply for claim with improper knowledge should provide telugu customer care executives

        Airtel secure rejects claims by the name of insurance company, this is totally manipulation to collect money from people which company loss due to jio network

        Company cheating customers with their knowledge
        Airtel customer support has been notified about the posted complaint.
        Dear Customer,

        Greetings from OneAssist...!

        We deeply regret for the inconvenience caused to you.

        The decision is taken by the Insurance company basis on the accidental damage description given by the customer. These details are required to decide whether the incident taken place was an accidental damage or because of negligence.

        The company might have thought that the incident which have happened could have been avoided and hence they have rejected your claim.

        We would request you to share your Customer ID with us to investigate your case and get back to you.

        Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

        Regards,

        Deepali

        Team OneAssist
        Relationship number [protected]
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          U
          Utshanu
          from Shahganj, Uttar Pradesh
          Sep 13, 2017
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          Address: Allahabad, Uttar Pradesh, 211011

          Complian regarding my mnp from airtel postpaid i had requested many for the mnp every time rejected my mnp. Even i paid my times advance bill again they rejected tell to pay again bill its happening from 2 months without any reason. My number [protected]. Its 13 sept 2017. Again my sim rejceted. I am requesting from 26 july 2017 and again and visiting airtel store civil lines allahabad. And did not geting any reason for rejection
          Airtel customer support has been notified about the posted complaint.
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            S
            Sanchita Ghosh
            from Bengaluru, Karnataka
            Sep 13, 2017
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            Address: Kolkata, West Bengal, 700026
            Website: www.airtel.in

            Since 11th sep'2013, i've called in the customer care thrice but they are yet to resolve the issue.

            Issue description: prepaid recharge was done on 14th of august with rs899 inr with the offerings like unlimited voice calling to any n/w, 210gb data and unlimited roaming incoming free etc. For 84 days. However, all these offers have stopped working after 28days.

            Condition:offers are applicable on 4g sim and handsets only, which i do have.

            They also promised to credit back the amount that are getting deducted from my main account balance - i am yet to get them back and there is not further updated being provided to me yet.

            The reference numbers for all the communications i had with airtel are:
            Cbnrd[protected]
            Cbnrv[protected]
            Cbnrd[protected]
            Airtel customer support has been notified about the posted complaint.
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              uppi9e2
              from Hubli, Karnataka
              Sep 13, 2017
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              Address: 91
              Website: www.airtel.in

              On 01 sep 2017 reacharge of 100/- rs was done to other airtel number with wrong cvv of saved debit card with my airtel app. And lodged a complaint on the date of 03 sep 2017 i got acknowledge receipt of my complaint, my reference no. Is pr[protected]. One of the customer care executive talk to me and asked for screenshots to mail with give mailid [protected]@in. Airtel.com. But still no response. I want immediate proper response take a action for this type of irresponsible behavior for such quality less services. With desirable refund
              Airtel customer support has been notified about the posted complaint.
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                S
                Santhosh Chintu
                from Hyderabad, Telangana
                Sep 13, 2017
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                Address: Hyderabad, Andhra Pradesh, 500090
                Website: Please change my ownership of airtel account broadband

                Please change my ownership of airtel account broadband internet connection my airtel account number [protected] actually iam sold-out my shop last 1year back iam so many times request to change my ownership of airtel account to airtel service providers but no response please change my ownership of airtel account broadband internet my mobile [protected]
                Airtel customer support has been notified about the posted complaint.
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                  N
                  Niharraju
                  from Bengaluru, Karnataka
                  Sep 13, 2017
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                  Address: 560092

                  Hey guys i'm from talacauvery layout, bytrayanpura getting to your notice that here signals aren't good enough!
                  And my plan is for 4g and i hardly get 2g or it just goes off and says no network!
                  And since a month my money is got runied becz of the plan and i'm not getting signals
                  I hope you look into the matter seriously and give me a good postieve response
                  It would mean a lot of help i[censored] invegilate wht the problem is and correct it!
                  Thank you! Yours faithfully
                  Airtel customer support has been notified about the posted complaint.
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                    P
                    Prashant Shrimali
                    from Mumbai, Maharashtra
                    Sep 13, 2017
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                    Address: Thane, Maharashtra, 400601
                    Website: www.airtel.in/4G

                    This is to informed you that i am facing issue with sms services from last friday (7th sep 2017) ; i have changed my sim from your airtel shop which is located at thane station - west mumbai & sim has been activated on friday (7th sep 17) morning; sms service should be activated within 24 hours as committed by your staff mr. Vikram at the store however this is bring in to your attention that it is not activated till date.

                    I am doing follow up on daily basis with your customer care & making calls to them daily basis & getting generic answer from them is that "i have to wait we have escalated the query. I am failed to understand what kind of pathetic services is this.

                    Till date i have made almost 7-8 calls & all the time spoken with seniors authority & they all had given generic answer that"i have to wait; does that customer fault that they have connected with your services.

                    Yesterday evening your customer care seniors has again committed that it will be resolved by today morning before 1200 (Date: 13/9/2017) however this issue is still unresolved & after that also i made up call today's morning on this no. [protected] & they told me that again i have to wait till friday (15th sep 17).

                    Because of such pathetic services from your side i am unable to do all my pending otp related work which is hugh loss for me.

                    This type of services tells about how the inefficiency of airtel staff & they don't care about their customer.

                    Now i left with only one option to go in to consumer court & file case against airtel.

                    Expecting immediate revert on this.

                    Mobile no:[protected]
                    Sim no:[protected]u
                    Complaint no: 79422622

                    Best regards,
                    Prashant.
                    +91- [protected]
                    Airtel customer support has been notified about the posted complaint.
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                      N
                      Nit Ak
                      Sep 13, 2017
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                      Hello airtel team,

                      My mobile number is [protected]. My number suddenly got deactivated last week. I am overseas right now but next month coming back to india. Can you please reactivate the number, i will recharge this one and would like to use the same number. Please help me about this issue. Will really appreciate any help.

                      Thanks
                      Nitesh tak
                      [protected]@gmail.com
                      Airtel customer support has been notified about the posted complaint.
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                        P
                        P. Satheesh Kumar
                        from Bengaluru, Karnataka
                        Sep 13, 2017
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                        Address: 600012

                        Hi team,
                        My mobile no is [protected] and i have done mobile portability yesterday.
                        Changed from vodafone to airtel but now i realize i shouldn't have done this, such a poor net work i really didn't expect this from air tel last night from 8:20 to 11:15 pm the download speed was 0.03 mbps! Can any one believe. I am not going to recommend air tel to any of my friends and family members. Though i get full signal at my home the data point shows as 2g and if fact not even 2 g speed. Such a poor network at my residence and more over my residence is at the heart of the city "purasaiwakkam". Thank god, i didn't change the other 5 no's of my family member to air tel, i was about to do so..

                        Reliance jio is always best followed by vodafone.

                        Air-tel is worse than idea..

                        Request you to check and rectify this issue else give me a solution for me to get back to vodafone immediately, i can wait for another 3 month for me to do mnp.

                        Regards

                        Satheesh kumar. P
                        Airtel customer support has been notified about the posted complaint.
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                          M
                          Mohit Notiyal
                          from Thanesar, Haryana
                          Sep 13, 2017
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                          In 12th august, internet was not working on my airtel number despite full connectivity. I suffered a lot because of it. But the problem was solved by network team after my continuous calls to the customer care.
                          But from 12th september exactly after whole month, the same problem arose and making me disturbed again. Customer care have again proven to be ineffective and giving their unhelpful suggestions. I need instant solution to my problem.
                          Airtel customer support has been notified about the posted complaint.
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                            Keshav_reddyh
                            from Bengaluru, Karnataka
                            Sep 13, 2017
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                            Address: 560092

                            Dear team,
                            Around 10 years using airtel network.
                            Past 5 days no network signals at my location and unable make or receive calls. Many complaints been raised at twitter/costumer care, but still issue not resolved and also no reply from airtel team.

                            Address :30/a, 7th cross talacauvery layout, amruthahalli main road, bytarayanapura, bangalore-560092.
                            Compplaint number-coutl[protected]

                            Please do needful.
                            Airtel customer support has been notified about the posted complaint.
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                              panku.99
                              from Delhi, Delhi
                              Sep 13, 2017
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                              Address: 110070

                              On 01 sep 2017 at around 8pm while on call there was loss of signal on my phone. Post that struggled to get signal even on manual setting and later got to know from customer care that my number was put on safe custody as per request.
                              On being inquired the source of the request as i has not placed any such request either through call, message or mail.
                              I have been chasing the team for the details of the requester based on which the action was taken as its clearly the case of impersonation and the action needs to be taken against the requester.
                              Despite repeated follow ups on mail and through call, the issue is yet to be addressed and resolved.
                              Airtel customer support has been notified about the posted complaint.
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                                ashu408
                                from Mumbai, Maharashtra
                                Sep 13, 2017
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                                Address: 400081

                                I am an airtel postpaid user i have filed a complaint at airtel customer support for massive call drop at my residence locality on date 23.07.2017 with reference number 78023417 and again i complained about same on 05.08.2017 with reference number 78408382. Both the complaints are at hold till now even after two months no improvement in network quality has been observed. Network is so worse that i am not able to talk properly to any other mobile network at my home location for even a 30 seconds. Please to something about it since operator is not in any mood of improving their network quality.
                                Airtel customer support has been notified about the posted complaint.
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                                  Toki Chops
                                  from Dhing, Assam
                                  Sep 13, 2017
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                                  Address: Kohima, Nagaland, 797001

                                  Sir/mam,
                                  Some airtel offices in kohima are charging rs. 50 - 200 for aadhaar linking. This is a daylight robbery. Since i know that its suppose to be free of cost, so i went to link my aadhaar card but and i refused to pay i was told that the line is down. It seems the line is up only for those people that pays money. I mean, how can i pay for something that is free of charge? Please suggest some ways to tackle this situation.
                                  Thank you.
                                  Airtel customer support has been notified about the posted complaint.
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                                    D
                                    Diosi
                                    from Nangal, Punjab
                                    Sep 13, 2017
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                                    Respected sir
                                    Please provide the owner detail of punjab region airtel number [protected]. Please send details on my mail i'd written below. I got suspicious calls from this number and now it is switched off. I want this detail for my personal information only not for any legal purpose. I shall be very thankful to you.
                                    Sincere regards
                                    [protected]@gmail.com
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                                      S
                                      SaiSwe
                                      from Delhi, Delhi
                                      Sep 13, 2017
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                                      Address: 620008

                                      For availing airtel broadband connection for my residence i have approached the airtel showroom in trichy. After certain queries about my location and submission of aadhar, pan photocopies, i have paid rs.1000/- (One thousand only) through my atm card on 4th may 2017 to airtel. Later their executive called me saying that there are some technical issues and wiring issues which common people can't understand. I have contacted the showroom where i paid rs.1000/- for a refund request. They replied that i will get my money back after 3 months. Now its sepetember 13, 2017 which is beyond the time limit as they said. I want to know the reason why they have not refunded it back and what about the interest of my money which is simply stagnant in other's place for no purpose. I need my money back.
                                      Airtel customer support has been notified about the posted complaint.
                                      Sep 13, 2017
                                      Updated by SaiSwe
                                      Airtel customer care is still contacting me for broadband connection which they cannot provide in my area. I wonder what a great communication they have within themselves, instead of disturbing a customer those many times for a work which can't be done, can't they do something useful. Airtel should be ashamed for such poor communication team.
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                                        Bhandary Uday
                                        from Bengaluru, Karnataka
                                        Sep 13, 2017
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                                        Address: Bangalore, Karnataka, 560079

                                        My number is [protected] I am postpaid customer paying ₹900 every month but have data and call drop issues. I raised complaint on 22nd August 2017 till date there is no response from you people. Filing case in consumer court will not pay any payment for this month till the issue get resolved.
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