Airtel Complaints & Reviews

To

The senior manager,
Airtel

I arshia akheel, mob - [protected] and [protected], wishes to inform you that since 24th august 2017 my number [protected] has not been able to access the airtell cellular network.

I had the first sim change on 24th august 2017 at the mehdipatnam airtel branch. It didnot work after the required four hours of activation.

Then when i went back and complained they sent me to airtel service center, towlichowki, saying that this is a direct airtel service center hence they will help to activate the network.

This service center instead of checking the why the network is not acessible on my sim has given me another sim. The second sim change was done on 26th august with the same result.

Again on going back to the service centre instead of checking why the error is occurring they have changed the sim saying that the sim was damaged.

A third sim and five hours of waiting on 28th august has still not resulted in activating my number. You should have a technical team person at each service center to resolve such issues.

I have been going to airtel service centre 4 times in the last five days. This is harassment, they make me wait and wait and then give me new sim saying that it will get activated after 4 hours, i will have to wait.

This number is important to me and i request you to please look into into this matter urgently and resolve the issue. How can three sim's be damaged, what is the material being supplied. Something is not right.

I want my number [protected] working immediately. Kindly look into the matter.

A. Akheel
Ceo
Cocoon management consultants
​​mobile:[protected],[protected]
[protected]@gmail.com
www.cocoonconsultants.com
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I have been trying to get airtel broadband connection for past 1 year, yet airtel is not ready to provide connection to my street saying the connection box is full and those.

I have tried so many times requesting and by submitting the documents the say it's under processing and you will get your connection and after few days they are saying they won't be able to pull the wires across the street.

I'm not sure why airtel isn't bothered about provided connection to the long awaiting customers where the available connection is just 50-100m away from my street.

Please look into this issue and provide me the new broadband connection.

Following are my details, kindly get in touch with me if you could resolve the issue. Thanks in advance.

Contact person: ajay
E-mail address: [protected]@gmail.com
Phone number: +91-[protected]

I recharged my mobile airtel prepaid number [protected] at morning near 11.30am through net banking of kotak mahindra bank for full talktime of amount of rs.260. Within few minutes i received the message from bank debited the amount of rs.260. But i have not received any feedback or message of balance recharge from airtel. I tried calling customer care to talk to executive. But after selecting proper option when i select for executive it says "you had selected wrong option". I tried this 5 to 6 times. Finally after disappointment i mailed a complaint to airtel at [protected]@in. Airtel.com at afternoon 1.31pm. After that i have not received my call from airtel but after few hours at 02.50pm i received a text message from airtel saying "thank you for contacting your issues got resolved" (Please find attachement). But infact their was no calls from airtel. How is this possible. Therefore again i mailed them at night after office at 11.33pm. Still no reply from airtel. Please help me getting my valuable amount of rs. 260.

I have recharged the mobile no [protected] on 2oth August with Rs 244 scheme, which state to give unlimited local/std calls for Airtel to Airtel and 1 GB 3G/4G per day for 70 days.
But the I am getting only 1 GB for 28 days and even validity of free talk time for 28 days only.
It is fraud.

Sir,
I am using airtel sim no. Is [protected] very long time. But suddenly company blocked my sim i am given my aadhar card and a passport size photo on your store. But currently sim is not working.
My location is ajmer (Rajasthan) and sim is registered on my name - gopesh sharma.
Please tell me what is the problem.

Gopesh sharma
Alternate no. [protected]

I am facing lot of call drops because of very poor signal strength inside the house in a city
When complained to airtel they always say that they are working on the problem but never do they work
And one more dumb answer they give is that they tried to contact me but they could not connect. If there is no network signal at all at home, how can they contact me through call. They have to send a site engineer but they never did.

Airtel company are too bad service because i have recharge 3 times of 90₹ but after 2-3 days i check my balance there are 0₹ balance so i just submit the complaint here so got call from [protected] and he said give me your sbi bank debit card number so we will transfer ₹500 on your account.

May be he is fraud or terreres.

I need your help otherwise i will submit the file to consumers court regarding airtel company.

Waiting for your response.

Co.- [protected]

I have recharge many time's in my mobile number [protected] but after some days i check the balance. But there are balance is 0.00₹ without any used.

Please refund my all amount which you have deduct from my mobile otherwise i will submit complaints on consumer court.

My alternat number [protected], [protected]

I will wait maximum 24hours.

Waiting for your response.

Thanks & regards
Savan nandaniya

Airtel games club service has been automatically activated by airtel and deducted balance of rs 95. I am very well aware that this service is not subscribe by my from any of the method but when i spoke to customer care executive they said you have activated this via web interface when i asked him about the confirmation message of this from my side he became blank and said we don't have that's all evidence and refuse to return balance. I asked him how anyone has access to deduct my main balance without confirmation he has no answer. Why airtel default allow any service to get my balance. This kind of cheap activity is done by airtel in my broadband and mobile once jio come's into the picture. Airtel is not able to maintain healthy competitions.

Airtel keeps subscribing me to services such as spuulmovies, videostore and now modelmaniaw, last two costing rs. 35 each, without my consent.
I had send a stop sms to stop the spuulmovies the day i first started getting these services, unfortunately two days later they deducted another rs.60. As renewed services. So it's about a total of rs. 142 that i have been charged in the last three months for services i never claimed or used.

It's such a shame that this keeps happening over and over again. I really want this thing to be resolved it keeps eating my money every single time i recharge.
Airtel never offer the money back, but keeps taking it.

My airtel number - [protected]
Alternative[protected]

I recharged through local shop 300 full talk time
In the morning
And in the noon I get a message that 295 has been debited because of wrong recharge.
What is this.
I recharged genuinely even the one who did the recharge says that it's on Airtel
I have no fault.
Is this how Airtel wrks
I am shifting to Vodafone

Dear sir/madam,

For the past two weeks my postpaid connection got down and i could not browse or chat using social networks. I have made several complaints but no proper response from airtel customer support team. Recently i ported my number from vodafone to airtel due to the same issue but upon changing my network to airtel it is very clear that no service provider is giving good or proper responses to the customers. Government should take appropriate action against such company

Hoping some help by posting my complaint into this forum.

Thank you
Srinivasan v.

Hi,
Basically i am from andhra pradesh who is having addhar adress as ap where i have my own house. As part of my job, i am residing in chennai and i took a airtel sim card.

As per operator direction to link my mobile number with aadhar, i visited chennai airtel outlet got the response saying that i need to visit ap airtel outlet.

Last saturday i visited ap airtel outlet, i got the response saying that i need to go tn circle.

Its been frustrating and please provide the proper steps.

I am kirtesh solanki from karnataka. My mobile number [protected]. I was briefed about the plan by airtel supervisor named mr. Madhu of 499 monthly which includes 25 gb per month n unlimited calls. But i got only 5 gb and after calling airtel customer care 121 nearly around 40 50 times still there was no response from them. So i dint make payment for 3 months as i wanted the plan which i was offered. Then i visited the airtel store after 3 months of complaining. The same person madhu said ul have to pay full amount of 3 months and when i objected about the plan he started speaking abusive language. Now my number is suspended and i am bein charged for 25 gb every month which i never got. Kindly active my suspended number and give the offered plan and take strict action against mr. Madhu from koppikar road branch, hubli (Karnataka) for using abusive language

Airtel has been deducting balance from my prepaid sim by subscribing me for their services which i didn't even ask for.
Name of service: modelmaniaw
Amount lost: 35*3 = ₹105
Even after manually unsubscribing from the service, they sent me a message saying that i had opted for this service. Airtel should stop charging me for this!
I demand all the money to be recompensated in my account!

I am still looking for response on this issue.

It has been more than 10 days i have made the payment. However instead of activation of service i am receiving emails for payment due.

Seems people working with airtel are no aware of the amounts that client's needs to pay. They quote any amount as per their wish and post the payment is made they demand for more money.

Again reiterating i was told that the monthly rental along with late fees will be waved off and if i pay inr1200/- number will be activated.

Thank you,

Ankhi dutta gupta

On 8/16/2017 3:45 pm, ankhi gupta wrote:




— forwarded message —
subject: reactivation of airtel number [protected]
date: wed, 16 aug 2017 15:17:44 +0530
from:
to: www.enterprise.[protected]@airtel.com


dear team,

base on on my discussion with one of your collection agents out of my
total amount due inr 2018/- i have paid inr 1200/- as requested.

as the balance amount the monthly rental and the late charge are to be
waived off.

request you to please activate my number.

my number :[protected].

—
thanks & regards

ankhi dutta gupta


My alternate contact number is [protected]

I have small issue for airtel network . I asked so many times to airtel costmare service center but any agent not response my issue. Then i replace my sim card. Again i called airtel costmare care center for apn setting. But his not send any setting. I called again and again but his not send any setting . Costmare care agent telling selly resons .

Dear sir/madam,

I want to say that i recharge the amount from air tel payment bank through debit card to the no [protected], transaction done successfully. But amount still not add to my given numbers and time was 19-aug-2017 10:55:30 am and amount deduct from bank account. And i also call to the customer executive and the ans i got from that the executive is that no any information about that. I think they fraud and don't want give my money back or they are not recharge my amount. And i trying to contact to customer care but i can't do this.

Airtel Internet connection frequently not working for past 1 week.
DSL light flickers frequently, Internet light goes off and connection drops.
Airtel complaint website www.airtel.in/dth/leads/complaint/lead.html does not work.
Airtel landline: [protected]
Airtel Internet: [protected]_mh
Account Id: [protected]
Thank you.

Dear airtel team, i am nitin kumar from delhi my postpaid no. Is [protected]. I am very disappointed with your customers dealing and satisfaction... My airtel no. Bill amount genrater very high without use... My airtel no rental continue charge while my all incoming and outgoing service were off...
After discussing with airtel customers centre, i have been paid 600 amount in airtel centre, 3 days pass my no. Service is blocked, and no airtel executive call me... We are kindly request you plz contact me or activate my airtel services early...
Reg nitin, [protected]