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Airtel Complaints & Reviews

www.airtel.in

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Updated: Feb 27, 2026

Complaints 54766

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Address: Faridabad, Haryana, 121001

Website: Www.airtel.com

Hi i have paid the amount 293 and still i am not able to talk. This is pathetic i was coming from uk and faced lots of problem as not able to talk even recharged successfully. Transaction details is[protected]. Amount 293. Very disappointed services, if you will not be able to fix z the issue in next 48 hours, please let me know i will move to other good operator like vodafone, reliance etc. My number is [protected].. Do revert asap

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Vodafone India Customer Care

from Hyderabad, Telangana

Aug 28, 2017

Hi,

We would be glad to have you as our customer. Please SMS PORT Mobile Number to 1900 to get a UPC Code ( Please note, UPC Code validity is UPC generation day + 15 days ) SMS charges are as per tariff plan or Re.1/SMS. Kindly Carry a Photo, Photo Id and Address proof along with the UPC Code to the nearest Vodafone Store for further assistance on MNP. Refer http://bit.ly/1LqxMma for information on MNP. - Alex

Regards,
Vodafone India

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Dear airtel,

I have been using my this no since november 2011 and from 11th june 2017 i'm using thus no on international roaming @3999 pkg. I got my june bill on right time which i have paid. However my july bill have not been generated yet after several follow ups and got a sms on 21st august that my bill is 9000+ amount and on 22nd august got another sms that my bill is 11000+ amount. I have proper tap on my usage so my july bill can't be 9000 or 11000.
Kindly help me resolve this issue.

Soma

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Address: Khordha, Odisha, 751013

Website: www.airtel.in

I am a custoner of airtel. My aim is in roaming and my net connectivity is very poor.
Despite of many complaints airtel is not at all paying heed to my problem.
This is a very bad service from airtel. Please do something.

I have made many complaints in their mail 121. Airtel.in but no response.
I need my internet connectivity to be working fine.
Even i registered a complain but still no effect.

May 22, 2018

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Aug 26, 2017

Updated by akash_1994 WHEN THE AIRTEL SIM IS IN ROAMING THERE IS NO NET CONNECTIVITY, VERY POOR

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As per the supreme court order, it is clearly mentioned that aadhar card is not mandatory and it depends on the interest of individual person to share/ get his own aadhar. So can you guys please explain me why am i getting the message from airtel saying that "it is mandatory to link the aadhar to your airtel no". So what are you guys are trying to mention here, is it not necessary to follow the supreme court order?

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Address: 602105

I have done recharge on[protected] at 1:15 pm.
And i receivesthis message "recharge done on local+std calls and 1gb/day 3g/4g data with 28 days validity for rs.349." at 3pm.

But service not activated.
Activation message not received.
Unable to use mobile data till now. Waste of one day.
So irritating.

Please activate my recharge as soon as possible.

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Address: Kolkata, West Bengal, 700024

I have submitted the documents for ownership change of my number [protected] from corporate plan to individual plan 20 days ago. Despite reminders and subsequent requests airtel outlet in saltlake sector-5 has failed to process the same citing the logic of address verification negative twice, despite the fact that i have guided the 3rd party agency through which airtel does the address verification. Now this lousiness from either airtel or the third party verification agency is making my final settlements with my ex company inordinate delays for which i am following up urgently. The name of the concerned person of the airtel outlet is mr. Subhasish -[protected]. Sits in sector - v saltlake near infinity building branch & the 3rd party contact number is : [protected].

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When I am putting my 4g sim in first slot the 4g is showing over signal symbol but showing no access in browsers I think that this due to change in my APN settings As I have mistakenly changed my APN settings from the list I received which showed various settings that I received in various dates. please tell me what to do.

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Address: Mainpuri, Uttar Pradesh, 205301

No voice quality
And no internet quality
Networks coverage issue
Very bad network airtel service
My alternate number-[protected]
And airtel number.-[protected]

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Address: Darjeeling, West Bengal

Sir,
I did recharge of rs 399/- for 84gb data and all calls free for 84 days but after one month my service has been stopped on 22 aug 2017 by airtel before 84days. So please take against and service provider and provide service as early as possible or return my amount to me otherwise i will port my no to other service providing telecom company. My mobile no is [protected] state-westbengol dist-siliguri.

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Address: Chennai, Tamil Nadu, 600100

I'm a airtel network user from 2007, last 6 month there provide 399 offer only when recharged 349 pack. At end of the 349 pack validity day there not provide this offer. It's continued regularly. I already complaint against this to customer care. But no one take action. There hire official people told about this is provided by marking team we can't do nothing. Is this correct response?

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After leaving my apartment in noida in july'17, i called airtel broadband to disconnect my internet. I have mailed them, called them but they are continually billing me and calling me everyday asking to pay bill. I have 100 times told them to disconnect the internet but they keep asking me to shift the connection to any of my friends living there, but they are not disconnecting it.

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Address: Bangalore, Karnataka, 560076

We have taken airtel service again and we are facing same issue again and again. These people promise something while taking the connection but do not provide that service.
On letting them know about these they say that raise a complaint with customer care and it will be resolved.
Also, they say that it will be resolved in 24 hrs and post 24 rs they again say that we apologize it will be resolved in 48 hrs.

This has been happening second consecutive time.

They charge for a higher network speed and serve not even half.

Pathetic service by bharti airtel.

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Address: Banswara, Rajasthan, 327001

Respected sir..
My name abdul hafiz. I use my old number in october 2016 after that i gone to abrod for study
I need my old no. Which is [protected] if is it possible to get old no. Please provide me my old no. I will pay for it
I need my no. Because my no. Is register to online many sites banks and other

Kindly. Please provide me my old no.
Thankyou

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Address: 600107

Hi,

Mob : [protected]

2months back i have received the call from airtel channel partner (Klm global inc, chennai _600024)

They offered me on 350 plan rental pack (6gb & unlimited calls). Bill receipt attached

But now i received the bill with mentioned 400 plan.

Im not satisfied for this fraud process. Its very stage. They are cheated me.

I could not received the proper response from the channel partner they are give us the pethentic services
Manger krishnamoorthy : [protected]

I need your immediate action.

And also i'm not interested to continue
With your network. Dissatisfied for your service.

Need your response.

Thank you,
Pandian

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Address: Jodhpur, Rajasthan

Dear sir,
I regret to inform you that one of your executive radhika jaipure misbehaving with me, and using very bed wording with abouse words.
She calling me last few days, and today called 11:06 am to 11:12 aprox five to eight times.
So i request you that plz take action against her with in 24 hours, without this i will go legal action against the company and your employe. And i also going to fir against her today.
She uses mobile no. +[protected]
Thanks
Dr. Ramswaroop
Jodhpur

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Address: 2

Airtel — transaction on service without permission of the consumer

I have been charge with rs 35 for some video store on transaction id s[protected] which i have not asked for. This is the second time it has happened, last time when i complaint they refunded the money, but they keep trying these stunts on regular basis. Last time the same event took place on 06 feb 2017 with transaction id[protected]. I believe this in not a matter of rs 35 with one person. This stunt is being tried with many others, assuming that for rs 35 people might ignore and a company lie airtel will fool people onlarge scale. I believe they should not take people for granted and they should be penalised for such malpractices.

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Address: New Delhi, Delhi, 110059

Website: www.airtel.in

My service request no. Is 75017678 of 25 march 2017 as it is on hold from that day to till today. I contacted nodal and appellate team. But there is no resolution for my complaint. I am unable to use proper network coverage at my billing address which refers to calls drops and unable to use internet service also. I have a pospaid connection. Every time airtel contacted me and they say 'network enhancement involves clearance and approvals from local authorities and owing to some external factors it may not be possible to provide you a specific time frame for resolving your specific concern'. Today is 26 august 2017 and its about 155 days but there is no resolution. Kindly process my complaint and provide me proper network coverage at my billing address at any cost.

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Address: Mathura, Uttar Pradesh, 281001

Website: Airtel

On 17th june 2017 we purchased an airtel 4g portal hotspot device with airtel postpaid sim ([protected]) but we could not use it much since the network was bad. We were not able to download anything or use net because of low speed. We did the first payment of the usage on 29th july 2017 and we also submitted complaints regarding the network issue at our place but there was no response from the airtel support. We even tweeted the issue, they replied saying that they will call back asap but we never received one. Now we received another bill payment of rs 1100 but we have not used the services once so why should we pay the amount to them. We already invested a lump sum amount on the portable device. Kindly help us regarding the issue.
I have attached the screenshots of bill and the tweets that we have posted.

Thanks & regards
Radhika chaturvedi
[protected]

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Address: 833102

Website: www.airtel.in

My mobile with sim got stolen, i requested for new sim with same no ([protected]). I have submitted documents to the person who sold the sim at chakradharpur, west singhbhum, jharkhand-833102. I got a new sim card and being told by the person from airtel family that it has the same no.
It is past 1 month that sim is not activated. When i contacted customer care, i have been informed that replacement request is not recieved. When i contacted shopkeeper/ airtel point to whom airtel has authorised to sell sim cards, he told documents are sent last mont itself. But the problem persists with the not activated sim card which i am having as a replacement of my stolen sim card.

I want a reasonable answer for the delay in activating the sim card and the corrective and preventive action taken by the company for this issue.

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Address: 560045

Website: airtel.in

Airtel customer support team and its managers are just a clan of fools. No common sense no sense of responsibility, ownership or accountability. I do not understand why airtel hire such duffers in customer support team who even cannot copy/paste correctly. Shame on airtel. Having a conversation with them just increases the level of frustration. They are human despite they are worst than ivr system or robots.

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Balvanth Ballu

from Hyderabad, Telangana

Aug 26, 2017

Airtel mail complaint 121 is useless complaint system and they have usless system managers i think.. Some one using airtel number and they are sending bill to my mail id.

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