Airtel Complaints & Reviews

I requested cancellation of my 4g hotspot. Customer care called me and asked me not to cancel and that they would give me a plan of rs 450 with rs 300 loyalty discount. I was assured that my bill would be rs 177 per month. However a different plan was activated and rs3807 was deducted from my account. The call was audited and airtel admits the mistake. Now they are not refunding my money. Please help. This has been going on for 1 month now.

I had requested to convert my prepaid sim to postpaid 499 plan. The executive came and gave a new sim with number[protected]u. Yesterday i got a message from airtel that address verification has been completed and conversion will start shortly. Meanwhile my old sim which was prepaid was stopped and there was showing no network so i changed my old sim to the new sim. The new sim is also not showing any network.
Now neither of the sim are working. This is sheer irresponsibility of airtel, they should be activating the new sim before deactivating the old one. I'm extremely upset with the service as i'm not able to make or receive any calls.

Dear sir/madam,

I want to swtich from airtel. The procedure says that i have to sent sms to 1900. But i am trying since more than 2 days to send a sms to 1900 from airtel but inspite of repeated attempts, it says message sending failed...! Even i balance and msg center no correct.
198 not working g.
With regards
Vikas pandey, uttrakhand
[protected]

Dear sir
I have recharged mobile no. [protected] chennai zone for rs.199/- (All calls free and 2 gb data 3g/4g) from my airtel app ([protected]), but the amount of rs.199/- got debited from my airtelapp account but recharge is not done though it showed recharge is successful.

When i enquired with my wife she told recharge is not done.
Please request you to look in to this, i never expected this to happen from such a largest mobile operator in the country.

Airtel team,

Astonished by the response given by customer care team. I have been with airtel for more than 13 yrs now. I have been reporting signal loss and network coverage issue for last 2 weeks on open network help desk. They are reluctant to take complaint, just close the ticket saying it's poor indoor network.

For 13yrs never ever i got a indoor coverage issue from the same flat i am living around. How come from last 2 weeks i am getting was the question, the bunch of customer care fools are unable to answer.

With such type of service we have no other option to move to other service provider.

My main balance was deducted for rs 35 for some nonsense service which i did not opt for. Msg:-
Thanks for choosing modelmaniaw on your airtel mobile. You have been charged rs35.0 for 7days. A/c balance: rs35 at 01:57. To deactivate, call or sms stop to 155223

Please explain this. This is not the first time this has happened. I don't understand why you have such nonsense and vulgar services. I need a call from you with explanation and reversal of my balance at once or else i wouldn't think twice to switch to any other carrier even though i m using airtel for past 10years of which i am getting fed up now.

Airtel India's worst network who gave u fastest network award this network am seen this type of network how many times i gave u complaint but u people not gives u any responce am telling u people this my num [protected] ur born to ur mother just responce r not to that don't give me

I took broad band from airtel paying 6 months tarrif as your sales person had assured good service and speed. I am aghast to note that the net which worked for few hours had very low speed few bytes per seconds and stopped completely today. Though you claim 24x7 service one of your customer care says the complaint will be attended on monday only. You people are taking customers for granted. We wanted to work on net today and tomorrow but due to your lethargic service we will not be able to use net. I feel sorry about failing to note your ruse. People soon will leave you and may initiate legal action.

I as a consumer check my best offers on my mobile number :[protected] and found a date pack cost : rs 145 benefits 4gb, so i went to the retailer and did that recharge after couple of days my data balance left was : 424 mb so i switched on my data connection to utilize it but did not work, so i checked my balance again, data balance was same as 424 mb but my main balance amount rs 22 was missing, so i called customer service to know about my main balance and why my data is not working. A guy picked up the call and checked my number, he said i do have data balance but i cant use it because its testing data provided by the company. So i asked him did the company tell me before the recharge that after that data reachs 424mb its wont work. I do agree that the benefit given to me was used by me, but those 424mb showing up in my balance did not say that dont use it or you will lose main balance... I just want the company who i have been a customer since years provide me with zero information before recharge and after doing the recharge they say it was just testing of the recharge and now i cant use it, incase if i was notified before i would have recharged my number again, anyways the people who talked to me to resolve the problem where rude and asked me to send screenshots if possible and said if not then we cant do anything about it... Honestly thats unethical for a company for losing client values.

Dear service team,

Hi, this is mr. Y venkata rao from srikakulam having airtel prepaid mobile no [protected]. I lost my mobile today morning, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Y venkata rao
Srikakulam - 532 001
Andhra pradesh state

While doing bill payment for my no. [protected] through airtel app the amount of rs 811 has been deducted, but the recharge did not happened.

I received a couple of messages from airtel that the transaction has been failed.

Transaction ids:[protected] and[protected].

Today is the last day for bill payment. I have email to airtel but did not got any response yet

Please help.

I am unable to make outgoing calls while in roaming. Incoming call is working fine. This is happening since past 2 days. I recharged a pack of rs.399 and it showed recharge successful. As soon as i call a number it immidiately cuts off without ringing or any voice recording being played. I am currently in bhubaneshwar and only have one sim. So i m not able to contact anyone via phone calls. This is becoming really problematic for me. Kindly help!!!

Hi i have paid the amount 293 and still i am not able to talk. This is pathetic i was coming from uk and faced lots of problem as not able to talk even recharged successfully. Transaction details is[protected]. Amount 293. Very disappointed services, if you will not be able to fix z the issue in next 48 hours, please let me know i will move to other good operator like vodafone, reliance etc. My number is [protected].. Do revert asap

Dear airtel,

I have been using my this no since november 2011 and from 11th june 2017 i'm using thus no on international roaming @3999 pkg. I got my june bill on right time which i have paid. However my july bill have not been generated yet after several follow ups and got a sms on 21st august that my bill is 9000+ amount and on 22nd august got another sms that my bill is 11000+ amount. I have proper tap on my usage so my july bill can't be 9000 or 11000.
Kindly help me resolve this issue.

Soma

I am a custoner of airtel. My aim is in roaming and my net connectivity is very poor.
Despite of many complaints airtel is not at all paying heed to my problem.
This is a very bad service from airtel. Please do something.

I have made many complaints in their mail 121. Airtel.in but no response.
I need my internet connectivity to be working fine.
Even i registered a complain but still no effect.

As per the supreme court order, it is clearly mentioned that aadhar card is not mandatory and it depends on the interest of individual person to share/ get his own aadhar. So can you guys please explain me why am i getting the message from airtel saying that "it is mandatory to link the aadhar to your airtel no". So what are you guys are trying to mention here, is it not necessary to follow the supreme court order?

I have done recharge on[protected] at 1:15 pm.
And i receivesthis message "recharge done on local+std calls and 1gb/day 3g/4g data with 28 days validity for rs.349." at 3pm.

But service not activated.
Activation message not received.
Unable to use mobile data till now. Waste of one day.
So irritating.

Please activate my recharge as soon as possible.

I have submitted the documents for ownership change of my number [protected] from corporate plan to individual plan 20 days ago. Despite reminders and subsequent requests airtel outlet in saltlake sector-5 has failed to process the same citing the logic of address verification negative twice, despite the fact that i have guided the 3rd party agency through which airtel does the address verification. Now this lousiness from either airtel or the third party verification agency is making my final settlements with my ex company inordinate delays for which i am following up urgently. The name of the concerned person of the airtel outlet is mr. Subhasish -[protected]. Sits in sector - v saltlake near infinity building branch & the 3rd party contact number is : [protected].

When I am putting my 4g sim in first slot the 4g is showing over signal symbol but showing no access in browsers I think that this due to change in my APN settings As I have mistakenly changed my APN settings from the list I received which showed various settings that I received in various dates. please tell me what to do.

No voice quality
And no internet quality
Networks coverage issue
Very bad network airtel service
My alternate number-[protected]
And airtel number.-[protected]