Airtel Complaints & Reviews

On my airtel app, it showed that airtel 399 offers unlimited calls plus 1 gb data daily for 84 days. But upon recharging i got the offer 1.25 gb daily plus unlimited calls only for 28 days. This is totally cheating offer airtel.. I don't feel value for money anymore with airtel.

Got the below message after recharge.

Unlimited local+std all calls (T&c apply) + 1.25gb data; for 4g hs+4g sim, get 1gb/day; val: 28 days

Mobile no - [protected] postpaid (My alternet no. [protected])
I am requested to you please resolve my problem, my incoming call not work.
Airtel voice msg - the airtel number your are dialing is temporarily out of service
I am facing last month. 24 july 2017 to till.

Outgoing working, sms working, internet data working.

Complete detail:-
1- 22 july 2017 my lost sim.

2- 24 july 2017 so i got the new sim and also work with in 4 hr, but my incoming call and outgoing call not work.

3- 26-july 2017 after that i called customer care and requested to re-activate my service incoming and out going and service will activate in 4 hr. But service activate only outgoing calls.

4- after one week i get to know that my incoming has not been started yet. I called a customer care then requested again but no body help out me, and suggest me please go to nearest airtel store, then resolved this issue. (Location airtel store mg road sahara mall gurgaon)

5 - august first week airtel store check my sim card and insert own phone then to check every service call diverts but no found any issue, and finally drop mail air-tel head office, and says 72 hr definalty your problem will be shortout.

6- 19 aug 2017, i called again customer care, then he says please re-issue again a new sim might be your problem be resolved,

7- 25-aug-2017 i had change new sim card but incoming issue not resolved yet.

I have an airtel connection since past 10years and the service recently is getting worst. I had lost my phone om saturday and hence disconnected my connection and took a new sim on monday. When the sim was issued, the agent from sakinaka mumbai airtel store did nt start my connection n send the request for activation of my new sim which did nt get processed. Later on visit to the store the agent issued me a new sim n informed i wil get connection within 24 hours... Today its been 7 days... M without connection. The process which takes 4hours is taking days n dont know till when as the agents are only giving false commitments that within 24 hours i wil get connectio
N.

I have recently recharged my airtel no with 399rs plan on 20th aug 17 which promised 84gb (1 gb/day) and unlimited local/std calls. But suddenly i got charged for using internet from my original balance. This is not acceptable. I've lost atleast 60rs because of this. I can't seem to use the daily 1 gb net allowance. It's a 3g sim.
Transid[protected]
Please resolve this issue.

Hello team,

I have has been using airtel from decades. Recently signal and coverage became worst. And when trying to report to customer service never respond or no option to speak with executive.

Really irritating this. My number is very old so that, i could not change my number.

And recently 399 offer came but it is not working for existing customers... This is also one of the bad news for existing customers...

Please help to file case with airtel and resolve issues as soon as possible.

Res. Sir,
I am constantly having a network problem since the month of june. Immediately after making the call the network goes for 2 minutes in which emergency calls only appear.in the regard, i have been able to contact both airtel customer service and airtel store. I have changed the sim from the airtel store. But the problem still is the heinous of the disadvantaged.
Reference number is cgpsc[protected]
Date : 24.08.2017 time : 11:24
Mobile number : [protected]

Dear team,

I request to urgently block my sim to avoid misuse. Phone number: [protected], [protected]

I am living in krishna nagar, safdurjung enclave, new delhi-110029.

I was travelling to my permanent home in delhi on 25th august 2017 at around 11:00 pm from krishna nagar, safdurjung enclave, new delhi-110029. I was standing at green park metro station and talking to a cab driver to hire it, suddenly two boys on motorbyke came and snatched my phone and in a very speed they disappeared. I could not see byke's number.

My phone was samsung a9pro with two sim installed:
Airtel: [protected]
Mtnl: [protected]

Both sim are switched off.

Kindly block urgently.

Hi, i am using airtel since 2005 and recently i was asked to replace my sim card to 4g, i did as per their information but now in spite of staying in the heart of capital imphal, the speed of network is very pathetic or should say the speed is non less than 2g. I had requested several time to customer care and the reply was your complain had been recorded and would be rectified soon. Actually i was very fond of airtel service provider but from now on i won't suggest any of my friends to opp for this instead will tell them to throw away the sim and go for other service provider. Bottom line is pathetic pathetic pathetic service provider of present era.

Sir/madam,
I am facing this problem since many months before. My airtel no. Is [protected]
Which i have get ported to west bengal circle from delhi ncr circle in last year.
But i am not able to recharge this number, my balance is zero, so all outgoing events e. G call/message are blocked, this number is working only for incoming events and that is also fails in roaming, because this is my oldest number and it is registered everywhere on web for many purposes, so i can not deactivate it, you are kindly requested to look into the matter and solve the problem, i also visited to airtel store in burdwan wb many times but all in vain.

Please help to resolve my issue with this sim.

Thanks
Jogendra kumar
[protected]/[protected]

I ported my number from kolkata to karnataka but currently i am unable to connect with 4g network where as 3g is working fine.
My phone is 4g enabled. I was using vodafone 4g previously. It was working fine. After porting my number to airtel post paid i am facing this issue.

I have contacted customer care several times but they could not provide any resolution to fix this issue. I am again planning to move to vodafone.

Please let me know is there any resolution available or not..

Dear sir,
My airtel bill of july 2017 is given ₹5612.04 which is unexpected because i don't use so much of internet or calling. I only use whatsapp and it doesn't need so much of internet and from last 10 months you track my bills it's very normal usages.
So i request you to please see what's the problem and solve it positively. Please do needful and to give proper bill as early as possible

I recharged a wrong number. Please find the details below

Wrong number - [protected]
Transaction id - [protected]
Amount - 300
Correct number - [protected]

Kindly reverse the transaction to the correct mobile number.
Please reply me as soon this issue gets resolved

Below are the details given again

Wrong number - [protected]
Transaction id - [protected]
Amount - 300
Correct number - [protected]

In last week 4 rupees something paise deducted from my airtel account. I called to customer care they agreed about that and registered my complain, and said you get your balance in 72 hours but yet i am not getting this balance. From morning i am trying to connect with customer care but unable to connect. Please cooperate and refund my amount otherwise i will file case in consumer forum. I have complain id.
Waiting for your positive response.
Thanks

This is uma rani. Today i called one of your customer care service i registered compilent, ref. No. Is cbnrd[protected] and rmpto[protected]. Her name is nisha escalation department. I am not satisfied your service which she given response to the customer. When i had a offer, i recharged but i did not get the offer which i recharged. So i called and asked the reason she is blaming me stating that am telling lie this is the way you people will give a response so plz port my number to other network.

Its been 4 days the sim provided from airtel store is not been active. 5 days back i lost my phone next day i reissue the no from airtel store they told me it will get started after 4hrs but next day i again went to airtel store coz it was not active they changed the sim and again told me to wait. Now its been 4 days i complained to customer care they are telling me its active and to wait it will resolve soon, really frustrated with this and its a postpaid no. There is no use of taking postpaid if this guys are unable to resolve it on priority based.

Topdoctorsonline service activated on my airtel # [protected] without my consent on 25th aug 2017 and deducted rs 49/-.

Please deactivate it and credit rs 49 back into my account.

Please make sure that you don't activate any services like this unless your customer type the sms and send it to airtel. Otherwise, it makes me believe that airtel is indulging in cheating its customers.

The airtel network provider is just giving fake promises to solve the network problems in kalyan and beyond kalyan circle. The airtel 4g speed is just upto 1 mbps beyond kalyan. I have submitted complaints 5 to 10 times for airtel network issues. The airtel porting request is rejected by airtel retention just giving fake promises to customers to solve the network issues regarding 4g data. Reliance jio is giving 4g signal beyond nasik and in remote areas, whereas the airtel is just on 3g and no 4g signal. I request consumer forums to take action against this
My contact no. [protected]

On 24 i recharge 195 but the plan is not activate but the money is debited from my account please solve that issue in this number i recharge [protected]

Withdrawal195.00cheque/ref no.[protected]narration[protected]/citrusairtelvalue date24 aug 2017 this is a bank detail with direct from the account

Kevin
[protected]

To whom it may concern.
Sir i am laldhar chouhan i just want to mention about airtel worst service they can deduct the money but can not reverse it. Even though i have complained to airtel several times. I have recharged my airtel number through net banking but not recharged and then i talked to bank why it happened​, through bank i got the information that airtel that is merchant they not reversing the money. Then i have talked airtel customer care they told it's too late now money can't not be reversed.

I did the recharge for Rs. 545 on 25th Aug 2017 from Airtel Payment Bank for the mobile number [protected]. I choosed the wrong plan. I would like to reverse the amount or convert the amount to talktime for the same mobile number.

Could you please do the needful?

Mobile No [protected]
AMOUNT Rs 545
Transaction ID [protected]

Thanks