Airtel Complaints & Reviews

I am an airtel postpaid user in mumbai and shifted to hyderabad. Submitted porting request 2 months back. Went to airtel centre, did aadhar verification in person thrice as the request was getting expired for some reason unknown even to them.

I am getting billed on roaming for no fault of mine. For the last 2 bills i am getting billed 2-3 times of normal bill. No one in airtel is helping. I am forced to pay these bills and now i am forced to look at jio as an option. But before that i want a refund of these amounts as it's their issue which is delaying my transfer to hyd.

Need help to escalate this to tribunals or trai or some body who can help

Regards
Shoban
[protected]
[protected]@gmail.com

Hi, i am manikandan.
My cell is latest lenovo 4g supported mobile.. I am very very apset about airtel service...
I put rc for 4g pack rs.399.
1. First i directly went airtel office and registered complaint.. They said today evening will ready like that. But still not ready,, that is 5 days before..

2. Next day i spoke to customer care, they. Said 24 hours maximum, it will clear like that, but still not ready. Now 5 days completed..

Why, do like this.. Airtel words not true...
Also 3 g data too struggle... Very sad..

Hurts lot...

Dear sir... My name is k. Abhilash chowdary.
My number is [protected].
Airtel advertising fastest network in india. But all other networks are better than airtel.. I all ready tested in my area..
1st thing airtel launched 4g in my area in 2016.
But.. Here actual problem is tower maintenance.
The engineers who are worked for airtel... They are doing... Some illegal activities against airtel network..
Engineers of airtel are not maintaining their towers in correct way...
They are showing.. To the airtel.. Just fake records.. I also working in telecom department..
So that i know all whats happening with the activities of airtel engineers doing in the sites..
Airtel.. Network.. Sites are allways down in my area..
But.. They are showing network map.. (In systems..in computers) its all working in good condition and all perfect.
It's not also in my area... Its all happening in the hyderabad city.
So please take action against that type of engineers...
I allready complaint on customer care more than 45 times.
And mailing to concern officials.
They are giving reply. But they are not resolving my problem.
So please do take action against airtel network

Good day sir/madam:
We are living in the village of pasikulam, cuddalore district tamil nadu we have made so many complaints to the airtel customer care service to the nodal, appellate but so far no improvement in the coverage,
This issue is more than 10 years as our request please provide new launch of cell site tower in the village to improve our airtel customers.

Email id - viswanath. [protected]@gmail.com
Ph: +91 [protected]

As i got call from your fraud call center that we will port your vodafone number to airtel and i was ready to port this. One of your fraud exicutive come and took my all documents and 100/- and said after some time sim will get activated but not and after 20 days got another fraud call from your call center ki ab start ho jayegi then again exicutive came and took all documents and fingerprints but still not started what you want from me tell me i am a respectful customer of vodafone somehow i am ready to convert my number but you aren't.
The fraud calls i had recieved from this number - [protected]

My number [protected]

Sir/madam,

I had sent an email regards the above complaint yesterday but haven't received any reply regards the same. My phone was recharged yesterday online and the confirmation number or id # is[protected]. I am not able to make a phone call as my balance has not been updated even after been charged. Could you please check and give me an update on the same...

Regards
Reeja suresh.

I requested a new Airtel broadband connection and they asked to pay 500 rs.Then they cancelled the order because in my area the speed is less than the plan speed.I called the customer care they said to complaint here to get my money back.
Bank a/c no: [protected]
Ph no: [protected]
CAF no: 4455936
Transaction id:[protected]

Sir,

Airtel is frequently 'activating' some 'services', which i didn't subscribed to. No idea about these services. Without my consent they themselves deducting balance like rs.35 for seven days etc. And asking to deactivate the service if i don't want it. Even if i deactivate the service, the amounts deducted are not refunded. When i searched google, i am surprised by the no. Of similar complaints. I'm a prepaid customer of airtel for the past 9 years. They have started looting money in this form for a long time. Iam reproducing the messages i received below.
=
Saturday, april 29, 2017 23:24

Spuulmovies service has been [protected]@rs60.0 for 10days. Txn id n[protected], 29apr17 11:14. Service will be renewed after validity expiry. To use, click http://bit.ly/1QhM7Is (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789

Tuesday, may 9, 2017, 05:01:

Spuulmovies service has been renewed on your airtel [protected]@rs60.0 for 10days. To deactivate, call or sms stop to 155223.

Monday, may 15, 2017 15:32

Bhojpuri video service has been [protected]@rs70.0 for 30days. Service will be renewed after validity expiry. To deactivate, call or sms stop to 155223. More services? Call 56789 or click http://56789.airtel.in

Sunday, august 20, 2017 10:36

Modelmaniaw service has been activated @ rs35.0 for 7day (S). Txn id n[protected], 20aug17 10:34. Service will be renewed after validity expiry. To use, click http://bit.ly/acmodel (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789

Thursday, august 24 2017 11:57
Funstore1 service has been activated @ rs0.0 for 1day (S). Txn id n[protected], 24aug17 11:57. Service will be renewed after validity expiry. To use, click http://202.65.157.201/16b5 (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789

Friday, august 25 2017 04:11

Funstore1 service has been renewed on your airtel [protected]@rs35.0 for 7days. To deactivate, call or sms stop to 155223.

=

By looking at the above messages, you can figure out the modus operandi of the looting being done by airtel to its loyal customers. You may not notice the content of these messages as it appears like spam messages, so customer tends to ignore them. But by closely looking at the messages, you can calculate how much sums of money they are auto debiting your account without your knowledge or consent. You will not get any such service but the amount will be deducted from your main account.

I didn't subscribe to any of the above mentioned services by myself. I didn't initiate any such transaction. Hence i want that airtel should provide me full refund of the money airtel have deducted from my account, in the name of all above services

Yours faithfully

Manoj

On my airtel app. I[censored] click on 5%cashback on recharge ad then they request u to choose plan then payment option. But they're not required for mobile number. I[censored] have money in your wallet. Your recharge done in your mobile number. But we want to recharge another number. Then u call customers they are also make u fool. For ex. I'm already have a recharge of 399 on my number then from my airtel they recharge me 348 from my airtel wallet. When i call to customers they are making me fool. The customer says that u (I) are receive this benifit in your mobile as 1 gb per day bt i'm using already 1gb per day then i say him for this. They say that 399+348 both are have same 1gb so u can use only 1gb per day. Firstly they recharge wrong and then say u cannot use your 348 plan bcz u have 399 pack. No problem. But where is my 348 rupees. No benefit. Galat recharge krte h koi benefit bhi nhi dete ye bhi koi baat h

[resolved] airtel — 4g internet problem

6 reviews
Na naveen1110 on aug 2, 2017
Submit a complaint
Hi,
I'm customer of airtel network and my mobile number is [protected]. I was facing 4g/3g internet problems. My mobile supported to both 4g and 3g services. I called couple of times to airtel customer care but there is no proper response from their side. Actually i recharged 4g data pack but i'm getting only 2g services. This is not a fair, i paid double the amount but i'm getting less services from airtel.

Sir i have applied two number's for intra calling but both number's not used for long time approx 8 to 9 months ago i had requested to closed my both number's i. E. [protected] and [protected] but i don't know how only one number deactivated and other was continue and complain also not lock of [protected] number when i was asked to my sister in this regard that time she was checked and found activation of sim. I request you to closed all my pending issue with that [protected] sim number.

I am from nalgonda district of telangana... Recently i changed my network to airtel 4g from jio 4g... And now the problem is airtel having no signals in my locality... (Housing board colony mungode road, nalgonda 508001) not only in my colony but i experience bad network at my work place which is in between the town where all minor networks is also providing good internet except airtel... I tried to speak to customer care but no response...

Hi
I'm gorav, someday back my phone got damaged & when i submit the claim airtel team rejected my claim, reason mentioned that airtel insurance is applicable if there is gap of 15 days in between policy purchase date & 1st damage date. As my phone got damaged on 9th day. So i get fixed the problem from 3rd party on very next day.
Unfortunately my phone again fallen after 15 days & shockingly again screen got damaged on same location like earlier which was fixed.
So i submitted my claim with airtel but again they rejected by saying "reclaiming for the same damages for which claim already rejected."
I want to ask airtel team is the mobile phone cannot break from same place. Phone is not having the brain like you to play with money of people. Nobody damage their property by own it is done by accident and you cannot.
Airtel fake promise.

3 days before I got a message that VIDEOPINDW service has been activated @ Rs15.0 for 3day(s).Txn ID N[protected], 23Aug17 09:37. Service will be renewed after validity expiry.To use, click http://bit.ly/actvnvp (data charges apply). To deactivate, call or SMS STOP to 155223. More services? Call 56789
I didn't even opt for this then why this has happened to me?
I deactivated the service. Now today again I got the message.. I want to ask why do you activate any service without customer acceptance. I want my money back.

Original sim was having network issue, hence raised complain to customer care, they suggested to get new duplicate sim. Purchased new sim after that it is not getting detecting. Same sim tried in another phone still same issue. Then tried another jio / vodafone sim in my phone it is working fine. Went to airtel office got one more new sim and checked still same issue. When we call customer care no one is ready to respond and giving false information as my phone issue. Please some one check and resolve this issue.

I am a airtel customer and my airtel number is [protected].
I have recharged my airtel number with rs 399 (Unlimited local + std call and 1gb/day for 84 days) on 24 august 2017 via my airtel app but i have been charged for my voice call.
So i will appreciate if you look into my problem and solve as soon as possible or else i would prefer full refund.

I was having number [protected] of airtel mumbai. Due to non payment they have suspended this number within short duration.in spite of. Many request they are not giving me this number in service. My all contact are linked to this number only i am always ready to pay for it. I was regularly visited gallery for putting the number in service but they never responded me the number [protected] to put in service again. I am always interested to get the number back in service.

I have been using airtel number from more than 4 years. It has come to my notice that i am not charged as per mentioned tariff. This has happened to me for 3rd consecutive times. I have called customer care as well regarding the same, but problem was not resolved.
I have raised complaints to nodal officer as well.
He has provided me false information. None of the concerned person are helping.
Its a big scam from airtel side, where they are charging customer incorrectly thinking customer will ignore such behaviours.

I like to port my mobile number [protected] from tata docomo to airtel. I have submitted port id and all documents (Aadhar no, thumb impression etc through online) to airtel on 14th august 17. Still my number has not ported to airtel after 10 days. I have contacted airtel customer service regarding this issue but they are saying that they have not received documents yet. I submitted documents through online and i got confirmation message from airtel that the porting request received. Can you please help me regarding this?

Customer care services is more worst... And network is also more worst... Not good reply and satisfaction answers are given by customer care authority...
When i activate plan rs399 then network is very slow.
When i call to customer care services...
Then not satisfied answers are given by they...
When i was talking they disconnect my call...
My problem is about internet speed...
It slow than 2 g network...