Airtel Complaints & Reviews

Despite several phone calls and numerous email i am not able to set 4g manually on my phone whereas i am availing this service from last one year. Whenever i tried to select operator as airtel 4g manually every-time i got message that "can't connect to this network right now. Try again later." i have tried to get connected manually at different location of gurgaon and all of the places same message got.in my earlier emails to airtel i have send phone screenshot showing problem but still problem is unresolved despite attempting several settings as suggested

Its quite disappointing that despite already paid for 4g service i have to compromise with inferior 3g services.

Since last two months Airtel activated some value added services without my any kind of request and when I call to customer care, they said that the service was activated on my SMS request. Today Again, some vales added service activated without my any kind of request. In Airtel, using *121*51# we can check last 5 transactions, and that picture attached here. I'm complaining about the scream activated on mobile devices without any request and deduct the balances from customer without any kind of customer request.

My mobile number is [protected]

I am vijayakumarand my mobile no is [protected] and i lostmy mobile this morning request you to lock my sim.

If possible kindly lock the sim and send a mail.
I need a suggestion whether i have to lodge a compliant with local police station about my missing phone. Kindly need your advice.

Kindly acknowledge and when shall i except reply from you.

Vijayakumar
[protected].

Hi airtel team,

I submitted a mnp request for my mobile no. [protected] from dolphin (Mtnl) to airtel on 14 august 2017 at your airtel retail store (Sector-25 market, noida)

I received a message from airtel that my no will be ported to airtel by 19 august 2017 @ 11:00pm.

Due to this my sim card from old operator (Dolphin mtnl) stopped working but the new sim card that i received for airtel didn't work.

Inspite of visiting your airtel store (Sector-25 market, noida) on sunday, monday and tuesday consequetively leaving aside innumerable phone calls my airtel sim is still not working.

This is very bad service on part of airtel. I am without a working phone for 3 days now with no speedy resolution of problem.

Kindly look into this issue asap and get my sim started. I don't want any delay for this.

Thanks and regards
Ankur mittal

Hello,
When i woke up, just now, i found a message for deduction of rs 35 for model mania service activation at 1:45 am., for which i have not applied.
It is for yr kind information that i have not activated anything like this.
So i request to revert the deducted amount or explain me for any hidden action selected by me with proof.
[protected]

I did recharge of 399 on 22nd july 2017 through myairtel app showing 84 days validity with unlimited plan. After recharge validity of 28 days was showing then i called customer care and she said that in this plan please dont see validity it will be auto extended for 84 days.
Now after 28 days i am not getting any benefits of 399 recharge and after calling and lodging many complaints no help from airtel team.
I am ready to drag them in consumer court and would request to listen my conversation with airtel executive wen she said yes you will get 84days validity. Even after recharge from myairtel app, this is happebing.
#airtelcheating

Hi,
This is mayur devatwal, recently i ported form aircel to airtel. My number is [protected]. I got the sim and set the services but now trying 59059 but instead of verification its giving me hello tunes and other carp services of airtel entertainment store.
I am travelling out and my incoming is down but i am able to call and not receving any message also. Please solve this asap.

I have changed the circle from delhi to karnataka and after porting i am unable to recharge. I had already complaint many a times and now i have lost patent. Please please please give me a porting number because i don't have balance i can't send message to 1900. Please help me as i had trusted airtel and all my bank account have this number, so please help me once, i promise i won't come ever back to airtel.

I raised internet network issue request with airtel number 121 on 6 aug and they assigned me two service request 78424116 and 78424341. Its still in progress and no one has contacted me yet to resolve the issue. I called the helpline number again today and now they say we will look into this.
When they ask us for the bill payment we should not be late as then they will charge penalty. Then why not when we face issues like this such network operators should be charged for there lenient attitude
They make so called postpaid promise and they are yet to offer basic internet facility, i am paying for 4g and not even getting a 2g internet

I have been using your airtel sim from 2004 but i did't get any offers. I am paying 349 for every month but one of my neighbor he bought new sim for time pass and temporarily use and he is getting free calls and free 1 gb data for 3 months with 389 rupes and i am not sure when will he thrown out the sim. I have been paying money from a long time for you and a good and old customer for you but why can't we use your offers and what wrong with me?

I was getting a msg 84 days validity with 1 gb data per day and unlimited calls, with the 399 plan. So i recharged, but i am only getting 28 days of validity with total 1 gb data and unlimited calls for the same cost of 399. What's this... Can you tell?? What is the procedure to change mnp... Pls reply how to change this number into other network... However the network coverage is also very worst... Always it's showing 0.00kb/s when is in online..

Date: 22/08/2017

With the 399 plan, airtel is clearly showing discrimination among its customers. Many of the customers are getting 84 days validity with 1 gb data per day and unlimited calls, with the 399 plan. However, some customers like me are only getting 28 days of validity with total 1 gb data and unlimited calls for the same cost of 399. An uninformed customer can easily become a prey to this and loss his hard earned money.

When i called airtel today and asked why am i not getting the 84 days 399 plan for my number, they said it is not just available for me as of now. Then i asked them to explain on what basis were they discriminating their customers like this. However, airtel didn't give me a satisfactory reply. Instead they just kept repeating that the 399 plan for 84 days is not available for me.

So i asked them to raise a complaint on my behalf regarding this unfairness in their customer treatment. They refused to take any complaints siting that there is no policy to register complaints regarding the plans offered by airtel. They, however, offered to take a request from me to enable the 84 days 399 plan just for me, but did not guarantee that i will get that plan any time soon.

On the off chance of the request getting materialised and works out for me, it is good. But it is not going to help other customers who are in a similar situation as me.
So i request airtel to stop showing this unfair discrimination among its customers and provide the same plans to everyone, impartially.

On 15 August there is offer of 70% cashback on recharge through MyAirtel app... So i recharge 399₹ pack on my number using credit card... Offer like unlimited calls and 1GB/day for 84 days... cashback is come to Airtel wallet... But still i don't get cashback on Airtel wallet... I called 2 times to customer care but they not able to solve my problem...

I am unable to make any calls, an immediate response of call ended appears as soon as i try to make a call, i have a prepaid sum with a 4g phone and my plans validity exist till 30th august 2017 please do immediate action on this issue as calls are something primary i had bought this sim just about 3 months back and such an problem is so irritating making me doubt the reliability of the network so please take it seriously and take action

I'm using airtel from past 4 years and recently added 3 child nos. For first 4-5 months i received the itemised e bill and later on they stopped sending it for child nos. And providing itemised bill only for primary number. With this regard i requested for itemised bill for 3child (Add on) numbers but no one s supported even enquired with customer care several times from past 2months and even visited airtel outlet at kumar swamy layout)....

Dear customer rep... We are facing poor signal in srirangamnewtown, 5th cross street, wimco nagar, chennai - 600057. I complained with local but it is not actioned properly. Kindly request you to check the signal issue. Here more than 200 connection available due poor connection people are changing their connection to vodafone and other network.

Regards
Anandaraja
[protected]
[protected]

We have already given disconnection request of data card no [protected] on 22 june 2017. After that i have paid full & final 1162 on 12 july 2017. But from your customer care executive feed detail that we want prepaid connection but did not say this if you have recording please send. After giving disconeection request you have not disconnnect our connect & you charged two months bill. We have plan 850 mpnthly rental but you have have increasesd 950 by your end & we do not have any information. I need solution as soon as earliest. When i spoke with there supervisor devi lal he also admit that one month we have charged extra in this they also charged two month extra bill. When i came to know then i visited it's branch then they provide again complaint no 78828373. 22/8/2017 they told that your account has been suspended.

Its been 2 to 3 times i have prepaid recharge done from online airtel site. Both the times i had taken unlimited talk time offer and both if the time i got message that recharge is successful, transaction id:[protected]. Its been 2 weeks i still havent received the recharge on phone showing balance low message. I have called several times but no customer executive ever attended whenever i called customer care. If i do not get a response within 2 days i will have to close the service.

Hello sir/ma'm,
I am shashank singh. I am an airtel prepaid (Up east) user. My mobile number is [protected]. I have recharged my mobile with airtel special plan of rs.399. As they (Airtel company) says its unlimited calling pack for all india for 70 days and also 1gb data/day for 70 days. According that there are 1680 hours in 70 days but airtel is giving only 50 hours in total 70 days. They says its there t&c. But they can't provide me their t&c link and even worst there are no t&c available at their website and also at airtel retail shop and airtel store.

Its airtel making fool their customer. Its very unfair for any customer, who doesn't know much about these cheatings done from airtel side.

Please give me solution for this matter. There are many of customer having same problem.

P. S.: for airtel, remove unlimited title from these plans (As 244, 348, 399) as they aren't unlimited plans. Its minute bound plans.

On 19th of august i. E saturday i had purchased a new airtel sim, which is yet not started. The airtel gallery staff at ulhasnagar-421003, section-17 are neither taking my complaint seriously nor taking any initiative for my sim card. I had already paid rs.100/- for sim. I had been in rush for the new sim and they are not valuing the moral value of customer sevices. My airtel no. Is [protected]