Claimed

Airtel Complaints & Reviews

2.1
Last updated Apr 22, 2024
Complaints 54497
Resolved
21957
Unresolved
32540
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Airtel
Customer Service Contacts

Airtel Phone Numbers

Toll free
1800 103 4444
8566
3271
Phone
+91 96 6339 5551
4426
2035
+91 11 4266 6500
1937
1018
+91 11 4666 6100
1095
818
View all Airtel contacts

Airtel Website

Airtel Head Office Address

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India
560078

Get directions

Airtel reviews & complaints page 1159

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Subathra Narayanan
from Coimbatore, Tamil Nadu
Report
Copy

automatic channel change

Address:626130

My customer id is [protected]-001 of airtel digital tv not working in a proper manners, it has been a problem with "automatic changes of channel" and with a continuous blinking of below line of channel no. & name and change it automatically from yesterday dated 15.08.2017. Please contact me at my registered mobile no. And do the check. Thanks athinarayanan [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
kumaresh mitra
from Bargarh, Odisha
Report
Copy

regarding for 4g services

Address:799004

After upgrading the sim from 3g to 4g every day i get sms from airtel... And they also alert me if i not upgrading the sim the data service will be stop after 16th august 2017 with existing sim. Please upgrade to 4g sim for free to enjoy continued service..

What can i do for this???/
Now i confuse my sim is upgrade or not. And you
When i search my mobile number at your side there its showing your sim already...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
simzson
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no satisfactory delivery of services

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309
Website:www.airtel.in

I submitted a request of new broadband connection on 6th august 2017 for which i was asked to submit necessary documents and advanced rental for 3 months to avoid unnecessary activation charges etc. I did the same instantly expecting an immediate service reply. The representative told me it would take 3 days for activation and set up to which i agreed. But to my surprise a week passed and i had not got any reply or reason. Later when i called...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Soumya2005
Report
Copy

dth - safe custody

Address:560033
Website:airtel.in

I have been a airtel-dth subscriber since last 8 years.
Now i had to travel out of india for work.
The dth was in safe custody for 3 months. I requested them for extension for safe custody, which they are unable to provide. All other service providers basically allow the connection to be suspended and daily burn doesn't happen.
For me as i had rs900 in my account balance the services have auto started and i am getting...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
u mohan
from Cherthala, Kerala
Report
Copy

postpaid to prepaid not done more than 45 days

Address:600089

Need to take some strong action against airtel, more then 45days my airtel no [protected] postpaid to prepaid not done, more than 8 to 10times i call the call center for this issue, i gave request in airtel showroom on 04/07/2017 and cleared all outstanding but still my number not converted to prepaid worst response from aitel and still they not provide any solution and generated one more bill for the same no. Without using the no i got paid...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vasudeepa
from Kunnamangalam, Kerala
Report
Copy

secure my number

People cannot reach my number and i don't know what is happening, i have checked that the calls are not diverted but the caller says my calls are diverted. When i register why is 0 added along with +91, in some places it rewrites as +[protected].
I am not comfortable the bank page that opened in airtel sit was very sneaky, though i entered all information i didn't find it safe.
Kindly do the needful and correct if anything...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
samanwita banerjee
from Noida, Uttar Pradesh
Report
Copy

forced activation f value added services

Address:Faridabad, Haryana, 121002

I am using airtel phone service. From last one month (June17) i am getting annoying sms alerts from airtel (At-airinf, airsep, ad-airsep) for forcefully activated services like celebrity wellness mall service, lifestyle celeb, comedy munch, sports video, hot spot, silk, tinytv, midnight masala, etc.
These services are rental basis and are charging rs.99, rs.35 etc on daily /monthly basis.
I had requested airtel to stop all...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:180001

Dear sir,

I am a postpaid subscriber of bharti airtel having my corporate number [protected]. I visited airtel office, bakshi nagar, jammu, j&k on 14.08.2017. I had been there to convert my airtel postpaid number from post to pre. But the lady there tell me to visit another day, i told her that i am not able to visit your office frequently because of my job at another station. But she doesn't help me and told me to also...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
ivinay
from Delhi, Delhi
Report
Copy

airtel secure claim no - 2112204

Address:Ranchi, Jharkhand, 834003

Airtel complaint
I took airtel secure insurance of my handset motorola moto z play against for which a claim was raised on 30/06/2017. My device claim - service request number is 2112204. The insurance company passed the service centre claim of rs 8590 on 19th of july 2017. I also made the payment of excess amount of rs 426 on 20/07/2017 itself. After that the handset is lying in service centre for it's repair. It has been around 25...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gauravwalia2030
from Chennai, Tamil Nadu
Report
Copy

airtel 399 plan is not given to my number

Address:Gurgaon, Haryana, 122001

I called customer care, they said that offer is not applicable to my number and they will raise the offer request and it will be activated i a week but even after a month also it's not activated
I called again after a month they tell the same thing that offer is not applicable to my number.
When everyone has got 399 offer i am not getting the same instead it's showing 799 offer in my airtel app.
I have 4 airtel numbers...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Marri Devender Rao
from Gurgaon, Haryana
Report
Copy

recharged for rs 349 unlimited calls + 1gb daily but was not provided the same

Address:Hyderabad, Andhra Pradesh, 500039

I had recharged for my wife with airtel no [protected] using airtel app with order id 99506083 for rs 349 plan which was showing as unlimited local + std + 1gb daily for 28 days.
After recharge successfull my wife has enabled internet to her surprise with in an hour complete 349 is vanished.

They had recharged amount but not the pack they had promised in the airtel app.

I had already moved to jio just that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
Writerkaran
from Mumbai, Maharashtra
Report
Copy

technical fraud

Address:Mumbai City, Maharashtra

Isn’t it a way of making black money.
Airtel disconnected my number after july 2017 and my due was about 1300 something. How can they still generate bill of inr 5000 and sms me? Above all a lady executive threatened for disconnecting my mob no. Of another service provider and said “aur bhee kuch ho sakata hai…”

If they recover 5000 for nothing because number is terminated (Although they can show manipulated...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka, 562106

Hello i am airtel user,[protected]
I also use airtel my app for best offers or recharges.. I check offer for my number [protected]. I see many offers i select 1198 pack for 70days unlimited local/std calls or daily 2.5gb. And i recharge my number for 1198 on jul 19th 2017.
But received 5+5gb for 28 days..

I spoke with the customer care they told if i have recievied the sms then surely i get benifit not to worry,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yogesh k. chauhan
from Gurgaon, Haryana
Report
Copy

no network on my number since last 7 days

Address:Panchkula, Haryana, 134109
Website:www.airtel.in

No network on my number since last 7 days (From 09 aug. 2017). I am call to customer care on 09 aug. 2017 and they say there are some technical issues in your number and approx 72 hrs. Required to resolve the problem. After 3 days the problem not resolve and i am calling to customer care and they says the problem in your sim and please to be issued the duplicate sim from the airtel store. I am purchased the duplicate sim on 13 aug. 2017 and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kanish Middha
from Rajkot, Gujarat
Report
Copy

call drops and network issue

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I have lodged a complaint regarding call drops and network issues on 01.08.2017 with complaint no. 78295033. Each and every time i get call from airtel i have to correct them my address where i am facing this issue and then no further action is taken for resolving my issue. My inbox is full of missed call alerts now and its very irritating when i miss some urgent calls due to this poor network of airtel. I want airtel to check no. Of call...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Indiramma repala
from Ernakulam, Kerala
Report
Copy

4g sim not activated yet

Address:508207

Hi,
I brought a 4g sim in exchange of old 2g.3g sim 2 days back. The old sim has deactivated but the new one is not activated. As yesterday i called customer services they said that status of the sim is showing activated. But here it is not working accordingly... Also showing display messages as we are setting up
Your services and immediately showing another message as sorry we are unable to process.
Please, make this...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shailesh Laghane
from Mumbai, Maharashtra
Report
Copy

airtel money debit card fraud transfer to airtel money

Hi,

My father became a victim of debit card fraud. A fraud person pretended to be a bank person made following two fraudulent transactions with my fathers debit card details.

1. Inr rs 24999 from sbi saving bank account yesterday (15/8/2017), at around 4 pm, towards a fraud purchase on pos [protected] at aip*airtel payments ba txn# 048310. And the sbi card used is *9222.

Total fraud deduction...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Binshad Ashraf CK
from Coimbatore, Tamil Nadu
Report
Copy

outgoing calls not working while roaming

I have an airtel number [protected].
And for the last three to four weeks iam not able to make outgoing calls while roaming.
I did a check with the customer care, and they asked for my location, i informed it's coimbatore.
And when i said, it's not only for this region but for many, at that time he said there a are many areas like this in tamil nadu. He informed that there is a network issue going on tamil nadu for past...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anant4224
from Palanpur, Gujarat
Report
Copy

mobile secure

Address:Banaskantha, Gujarat, 385001

When i was walking on road and my phone was slipped down on road at that time mobile was not broken but just after that one bike was run on my mobile and mobile was broken. But airtel reject my claim after give it to one assist and one assist passed my claim but after that airtel reject my claim and they return back my mobile from one assist to me. I can't understand why they called for return my phone after passed from all stage of their...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Thangminlen Singsit
from Kolkata, West Bengal
Report
Copy

bad internet connectivity

Address:Imphal West, Manipur, 795113

My mobile number is [protected] and i have always been a loyal customer of airtel. I have an existing data plan. But unfortunately, it's been almost a week that my internet connectivity fluctuated and i can't even use the internet when i needed it most. The network icon on my phone is showing full signal and phone calls are fine but the issue is with the internet connectivity. I can't imagine having an internet connectivity, that too 4g, which...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy