Airtel Complaints & Reviews

Sir, from a week this mobile number
Owner (Which is male by voice) [protected] is giving missed call on my mom's mobile number and after pickup the phone, he talking vulger and sometimes abusing.
When i search this number, i found that this is from kolkata.
When i call back, he not answering my call or not talking after pickup the phone.
Sir, please do something or take any action upon it.
Thank you

Model mania and game club named service activated by airtel without request and deducted inr70, this is not expected from airtel, kindly reimburse the same as i have already deactivated the services, i have recharged with 100, out which 85 was deducted by airtel with these type of services activation without approval and customer care is also not responsding, if possible kindly share the contact number of concerned person

My compaint about airtel mobile service providers company. It has so poor network. So poor network coverage. Sirsa Haryana area maneger not interested about this. He always says that airtel company not invest money in this area. So we are getting good service from airtel company. Not giving me services. My compaint service (198)barred without any reason. Signal is so down.
Plz find any parmanent solution of my complaint.
Thanks
Sonu Bhinder
Mob [protected]

Yesterday i have purchase the item inapp on ch play. But the transaction was reject, i didnt got it. But i was still lost thethe money in banlance. I hope you check it and refund to me.

Postpaid mobile number [protected]
Following third party services have been activated
Modelmaniaw on 17 august
Dinclub on 21augst
And charged rs 35 & 30 respectively.
I don't want any additional third party services or otherwise.
Need to deactivate these and refund for the charged amount for unwanted services.
No confirmation has been taken for this service activation
Alternate number [protected]

Hi,

It has been really sad to observe the worst ever services from airtel. I bought an airtel secure plan in the last couple of months

I never have been careless in my handling of the phone, you can check that screen protector was installed on the phone. However, i was never aware that slipping of phone as to be some specific occasion until i heard that my claim has been rejected due to it got slipped in the crowded lift and some one put his leg on it and this was due to my carelessness.
What a rubbish statement ever...

May i request you to look into concern as after 10 days of rigorous follow up i could register my claim and after 10 days of picking the device, i have been told that claim is rejected. I have not taken this secure services from insurance provider and i don't want to hear their lame excuses. I am going to proceed with legal option if not taken my request seriously.

Hoping to hearing from you soon.

My sim has not been swaped to 4g. Its being over 4 days. The 3g net is also not working since 2 days. Its shows that your data is fully used but i got recharge on 16 august but till today its not working. Calling is not happening properly. If i start my mobile data it starts deducting my balance. I am very annoyed with the service. Plz help me in solving this problem otherwise there will be only one option for me that is only to port my number to idea.

Dear sir,
We are leaving in a small village and we are facing network problem and not enable 3g and 4g services. We also reported so many time already.
We also facing voice calling.in our village customers are very high and every customer face these same problem and everyone wants solution.
My contact no.[protected]
Email id:[protected]@gmail.com
Thanks

We have taken a family plan from Airtel where the primary holder's is 499 and child holder's is 299. Airtel executive misguided us by informing that we need to pay monthly only 700 Rs. But to our shock we got a bill amount of 1300 Plus Which is ridiculous.

We need a refund. We do not want to be cheated this way atleast from Airtel. We have been using this connection since 7 years. Kindly assist and reverse the amount.

I saw an offer of 5% cashback on first 4 recharges on airtel app & done 2 recharges of 295 rs in past 20 days but did not get any cashback yet. I called in customer care, he said there was no such offer, on request to talk to senior executive, he disconnected. Please look after this and take necessary action.

Kuldeep singh ([protected])

Hello
Madam/sir
Please i requested to stop some of my channel from airtel digital tv.. And my registration number is [protected] and it's 16 channel are &tv119, big magic 24, sab126, rishtey129, star utsav131, sony pal132, the episode channel 13, zee anmol140, enter 10 143, id145, zee classic 215, rishtey129 cineplex219, multiplex 223, wow cinema 22, sky's tar movie 227... This are thr channel and my customer i'd number is [protected].

Hi,
Today, my wife got a call from an unknown number saying they are from sbi team, and a new card is dispatched on her name giving her all the details of the old card etc.in a few minutes after the call, they were able to tell the balance of her account, address details etc. And 5 otp's were sent to her mobile. She shared with them 2 of the otp's (Which was a mistake) and 2 transactions of rs 9999/- and rs 9998/- took place and transferred to airtel money.
Kindly please look into this and help us get the money back.
Transaction details:
1. By debit card
Othpg 011798 airtelmoney mumbai
2. By debit card
Othpg 011362 airtelmoney mumbai

Thanks,
Shijo anthony
[protected]

Since from last 2 weeks, i am a new user for airtel. Had a recharge of rs. 399 for unlimited 4g data & voice calling for 84 day.

When i was started to use it, from 1st day its giving not more than 150 kbps speed & also getting 2g/3g networks.

After the complaint, the customer care executive suggest that i have to wait till the 4g network was not published at your area.

Still now i had face the same issue at valsad, vadodara, & major are of gujarat's.

They are not ready to give my money back & not ready to extend my plan till the network was ready.

They suggest to first check on open network for the area available network & then we have to do recharge applicable on that, worst suggestion & no pre-notifications like this.

Worst ever.

Thank you,
Yogiraj patil
[protected]

In june 2017, i got a call from airtel regarding hello tune service. They offered me a package of 200 rs. For one year in which i can set 5 hello tune simultaneously and can change anytime for that period of one year without charging a single penny. I informed them that i am going to convert from postpaid to prepaid so i ain't interested. But they told me that it will not affected because of this, it will remain for one year irrespective of conversion so i opted the plan. But when i convert from postpaid to prepaid they stopped the service on the ground of conversion and they refused to help me in this matter.
Is that the way to serve your customer? I got nothing even after paying 200 rs plus service tax. They cheated me and none is interested in helping me.
It is how airtel lost its valuable customer and trust of its customer.

I had raised a complaint in june which was resolved (Look for details below) but the issue is showing up again.

!!! Amount due is ~13 lakhs again!!!

After calling the customer care, i got to know that duplicate bills have been generated owing to some issue with the gst implementation.

They have confirmed that the issue will be resolved by 10th august but the bill generated on 11th august shows the same amount due. I am tired of following up with airtel customer care.

This is really worrying me. I would like airtel to take immediate action.

— previous [resolved] complaint below —
Complaint raised on jul 10, 2017
“i called customer care and had activated international roaming in april 2017. I used wifi most of the time. I used to get messages that "free incoming calls, 500 mb data activated for no additional cost."
I have checked with airtel again when i went to us. I was told that my international roaming was activated and i should not be worried about anything.
In may i paid ~ rs. 9500 in june my bill has jumped to 13 lakhs rupees. This is serious matter. I do not even have savings of this sort!
I do not accept that this is authentic. I would like a detailed investigation in this matter.”
Complaint marked as resolved on jul 11, 2017
“airtel reviewed and waived off the overcharge”
Complaint status
[jul 10, 2017] airtel customer support has been notified about the posted complaint.
Airtel customer care's response, jul 16, 2017
Dear jaya r,
This is with reference to your post, dated 10 july 2017.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at [protected]@in. Airtel.com
Regards,
Rakesh kumar
Airtel presence (Airtel customer, service team)
Bhartiairtel ltd

I took wifi connection from ur company few months back... But from last 15-20 days my internet is not working... And every time i call ur customer care depertment... The call is forwarded further and further.. And further... But no one listens to my problem... And even idf some one heras no one addresses my problem... I found it myself... There is a configuration issue... I ven checked the ping test and its good... But that configuration issue can only be solved by ur company person if they first of all address the issue... Please see wht can be done my your side.. So that my connection starts running this time... For sure i am not going to pay this months billl... My connection number is [protected]... Please help out.. Thanku

I have been updating my data packs every month on airtel and you'll have been advertising on tv that the data usage balance will be carried forward every month even if not recharged within the last date.

I have rechaged today and the data balance was not carried forward to the recharge done today. It showed zero balance. Can you please explain why has this happened...

Actually i thought of porting my airtel number to idea and i messaged to 1900 and i got a code and after sometime i got a call from airtel customer care that they will give a special offer for 399. They promised me if i recharge with that 399 it will have a validity 84 days but i got a validity of 28 day. And i was trying to contact customer care and i was unable to talk to customer care executives and no response to the mail.
My number :[protected]

I am having 4 postpaid connection of airtel and want to port them because of worst service of airtel. And they are not allowing me to port because of their technical issues and stop my data connection also.

Worse service provider in telecom industry. There site is always having problem during payment and asking me to do payment on time and stop my data plan.

Not advising customer about their issues. I was one of loyal customer with them having all my family numbers of airtel. You dnt value your customers, then we have much more option/ be sticked with arrogant customer care persons who doesnt have the sense how to solve customer complaints.

My airtel sim is not working (Ever since yesterday 20/08) i have tried to reach customer call and it was of wast there is no specific customer care ivr option for prepaid. I have tried multiple times and raised a ticker pr[protected]. It has already been 12 hours no contact from customer care and the issue still persists. Very disappointing and annoying.