Airtel Complaints & Reviews

My phone number [protected] and wife's phone is [protected]. Airtel decided to silently add a service called "boosters" into our bill which costs rs. 300 + tax. After a few months of getting billed this way, i finally called up customer support and was told that this service will be stopped and rs. 300 will be reimbursed from each bill for each month. Come next cycle and i am still getting billed for this service on both numbers. I called them up again and was told that they have no prior record of any communication with me.

Hi team,

I am unable to access my internet (Very slow) from 17th aug 2017 and from that day i am following up with the customer care and they always say, we will get back to you and i did not hear back with any resolution. It is very frustrating and annoying that airtel team is unable to solve a network issue from 5 days. Today morning i went to airtel office and they suggested to change the sim and i changed it accordingly. But, still the same issue. I am thinking to take this to consumer court, as this has exhausted my patience level. I do not understand how airtel customer service can be so pathetic, when they own such a big network business.

I need this issue to be escalated asap and get back to me with a resolution.

Hi,

It has been really sad to observe the worst ever services from airtel. I bought an airtel secure plan in the month of 26th jun'17.
I never have been careless in my handling of the phone, you can check the condition of the phone. It is still has same new finish. However, i was never aware that slipping of phone as to be some specific occasion until i heard that my claim has been rejected due to slipped while picking up a call carelessness. What a rubbish statement.

May i request you to look into concern as after 32 days of rigorous follow up i could register my claim and after 5 days of picking the device, i have been told that claim is rejected. I have not taken this secure services from insurance provider and i dont want to hear their lame excuses. I am going to proceed with legal option if not taken my request seriously.

Hoping to hearing from you soon

Anurag shankar
Device claim – service request # 2152404
Mob no-[protected]

Aditya kumar shahi.. My no. [protected].. I m live in patna, gardanibag, janta road (Bihar)
And i m suffering from call drop with in 5 day.. No response by airtel... But i m call to airtel customer care but his company not respons me. But airtel company service is not good.. Solve the problem as soon as possible. 3g servise is very poor. So plz solve my problem...

Hello team,

I recharged my airtel prepaid mobile with 600/- on 20/07/2017 (630 shoudl be added to the account). I didn't make much calls, didn't use internet at all. Also didn't send any sms, but now current balance is 0/-. Please let me know why the amount is deducted with out using it.
I cant loose such a huge amount. I am sending mails to [protected]@in. Airtel.com, but there is no response from them.
Let me know if it is expected from airtel.

Details:
Mobile no: [protected]
Sim registered name: deepika javvaji
State: andhrapradesh/telangana

Thanks,
Deepika

Dear sirs/ madam

We are from srinivasa hatcheries ltd - our relationship no [protected] and we are based at vijayawada. We have been operating under cug scheme and our billing cycle is 5th june to 4th july 17.. We have received mobile bills for this period amounting to rs 39939.45 and you company has charged gst for the pre gst period starting 5th june to 30th june'17. We have paid a round sum amount of rs 20, 000 vide hdfc bank chq # 006828 dt.3.08.2017 of hdfc bank pending resoulution of our grievance. Our repeated attempts to get this addressed from your vijayaywada office and hyderabad office have drawn a blank. We have requested for fresh billing separately for pre-gst and post gst periods. Our contact mobile no is[protected]. We demand a quick resolution to this episode and request for fresh bills

Sir,

This is my humble request you to provide better network or else u wind up the so called services you provided. Because i request many times for broad band connection at my home and i have the request orders as well but from your side there is no such action has been taken so far. And the issue is still remains. And i have complaint regarding network issue at my home or my work place but again there is no solution... What should i do to resolve the issue... Should port the number or buy a new one from different operator.

[protected]... Sameer

Ported from bsnl to airtel (My cell no [protected]) after porting... For some time incoming calls were recd and outgoing calls could be made but sms s were not recd
After about 2 to 3 hours of porting started getting sms but incomming calls are not recd. Now the present status is outgoing calls can be made (Ok) sms send /recd is (Ok) but incomming calls not recd. Calling party is getting response that
Number does not exsist

Yesterday i recharged my mobile no[protected] for rs.197 scheme and received a msg., free talk time is valid for 2 days. On contacting the customer care they said it is not available for this sim. They also said it is for us to check out which scheme we are eligible and no such instruction is in website. When my monthly recharge itself is less than rs.500/0 how can i opt for rs.197/- for two days.

Feel cheated. I am a senior citizen of 63 yrs old and feel very sad for such cheating by big corporates for small amounts.

Very filthy feeling.

Instead of recharging for [protected] i mistakenly recharged [protected] for rs.399 (1gb a day 84 days pack)

Transaction id 280010. Attaching the screenshot.

Paid with airtel app using sbi credit card.

Request you to reverse the payment.

Correct number: [protected]
Recharge amout : rs.399 (1gb a day 84 days pack)

Wrong number: [protected]

Transaction id: 280010

I have port my sim from voda to airtel for better network and internet speed. I have recharge for 449. I got 1 gb net for 84 days. But speed is dam slow so i am unable to use 1 gb net till now. Its 2 months and i have call customer care many time but they did nothing. I have to purchase another sim card for using internet.
You airtel guys are making people fool. I will port out in jio.

It's been 6 days i raised a complaint against airtel, but till today i haven't received any call or email from airtel regarding my complaint. Now i came to know after these many working days even after complaining in consumercomplaint.in airtel is not at all taking any action on my complaint. So the hope on government is also vanished from me in solving my issue. Even the government is not at all taking any action towards this. And my older complaint is stated below for your kind information.

I p. Saipavan with bearing airtel mobile number [protected] have recently ported to airtel in the month of march or april 2017. At first i recieved signal in roaming i. E in kerala but when i changed my location to goa i stopped recieving signals from airtel and they asked me to take a new sim from andhra itself. So i kept in "safe custody" to not to lose my number if it is not used for months. Last month i. E on julu 31'st i have taken a new sim from airtel store in vijayawada, it worked well till i crossed the border while returning to goa. I stopped recieving signal from 6th august as i just crossed the border of andhra pradesh. Here in goa again i have a new sim in local store nearby vasco and that new sim to stopped recieving signals as soon as i inserted it in my phone and it was showing emergency calls only. First i thought it was my sim tray problem but others sims from other networks are working in the same sim tray but not airtel. I have raised a complaint on this issue to airtel on 7th august 2017 but the actual complaint is registered from airtel 9th august and 11th august i got a response from airtel stating with a service request number 78555330 and our network team is working with the issue and it will be solved on or before 16th august 2017 but the issue is not yet solved and im not at all recieving any signals from airtel to my number and they are not even responding to my mails and asking me to wait.
And my question is???
1) will my isuue wil be solved or not??
2) how many days i have to wait for recieving signal???.
3) i dont want to loosed my number i. E [protected] since it was registered with all my bank accounts and all my contacts in my phone are used to this number.

Please consider this issue at most as i was not able to recieve any signal from airtel apart from emergency calls from the past 10 days. Please do the needfull

I have given complaint that on my airtel number charging for extra services like silkvideo, 2) biscootstore 3) gamessports for rs.99/- each two times,
For this rectification a call from mo.[protected] mr rahul kumarfrom complaint cell, bengluru and two time otp came to me, & he asked my credit number to refund the amount and validity date instead of refund of rs.594/- to my sbi credit card rs.5960/- through payzapp debited my card [protected],
Pl rectify the same or otherwise i will give complaint to cyber cell

I’ve paid my bill after the disruption of the services. Yesterday they disrupted my services with the pending bill of just 314 and i paid that on the same time. Still i’m unable to use my services, not even text messages. What kind of network disrupts the call for 314 rupees? I want my to port my number now because you cannot even contacts the costumer support online.

Hi,

I am shilpa saware and airtel customer. My outgoing and data plan is blocked as the bill payment was not made by me but there was a bill against me 1538.92 which was incorrect.
Yesterday, i had a call with the customer care and confirmed. They came up saying there was some technical mistake that has been charged. They have requested me to be patience and wait for another correct bill to pass. But on the next day they have stopped my outgoing and data plan which is very annoying.

Please do the needful

Thanks.
Shilpa

Dear helpdesk team,

Greetings!

My phone number was linked with my aadhar number by a retailer in kattur. He charged me rs 20 for the service.

The company policy is that it is done without any extra charges.

Please let me know what i should do to rectify this malpractice.

Please answer me how you are going to deal with the problem of retailers harassing people for the service?

Can i suggest that this process can be made easy through your application..
Your prompt action will benefit a lot of people.

Airtel guys called me and share the airtel plans of gsm and gprs plans which are good as compared to vodafone. So i submit porting request from vodafone to airtel on 26/07/17. Within a week vodafone number got disconnected and airtel sim that they gave i inserted, that was showing "no service".
I thought this is general process, it will take time.
After 2 to 3 days i stared calling customer care from my friends number, as i do not have any other contact number. They said it takes 7 days for porting.

Now when i went to airtel dealer who gave me airtel sim, he again gave me new sim as he said it was old type of sim and said new sim will be activated within 24hr. He also register request of sim change.

Nothing happen and both sim still deactivated.
I registered complaint with nodal office they said to go to nearest airtel office and submit the documents again. I did the same and the airtel office ensured me that sim will be activated within 24 hr. Now again the same, sim is not activated.

Now i am having 2 sim cards, one is old one which airtel agent gave me first and the other one which he gave me after this. He said that, he register the sim change request as well. I dont know where is this process stuck.

Mobile no - [protected]
Old sim no :-[protected]h-2
New sim no:[protected]u

Alternate contact no:- [protected]

If airtel is not able to handle these taks, better not to ask people to port to their network. I am facing a serious issue as this is my personal number and i am getting loss in my peronsal life as well as in business.

Please help me in this issue.

Prepaid mobile number [protected]
Following third party services have been activated
1. Gamesclub 2. Silkvideo 3. Sportsvideo
And charged rs 99 for each.
I don't want any additional third party services or otherwise.
Need to deactivate these and refund for the charged amount for unwanted services.
No confirmation has been taken for this service activation

Dear sir,

I want to complaint a person who come to my home for recover the bill of my airtel number [protected] my bill was pending from last 2, 3 month and i am not using this number. The man was shouted at outside my home and use a abuse language his name is pardeep and contact number is [protected] please take a action on him otherwise i will go to court. I am ready to pay bill of my number but he used abuse language in my home this was not tolerate so please take a action on him. My other contact number is [protected] (Amit puri)

Me andheri d. N. Nagr j. P. Road me rahta hu mene voda fon or dophin ne se air tel karvaya achhi scheme haye karke magar me re ghar ke andar net work hi nahi a raha haye call karneke liye gharke bahar niklana padta haye ab me airtel card le ke pasta rahahu to plese mumbai andheri west d. N. Nagar me network ki jo problem haye vo solve jaldi se karneka prayas kare my name amrutlal gala haye