Airtel Complaints & Reviews

Hi
Myself manoj chhabra. Airtel customer since from long time. I have taken a plan called mobile secure plan. My mobile phone slips from my hand and screen got broken. After more than a month time submitting all my documents and satisfying the insurance people with a lot of difficulties and sort of harassment like they picked up the phone from my house. After 15 days i receive a call from them about estimates. I agreed. But suddenly after a week i received a call from insurance or airtel that my insurance claim is rejected because it's slip from my hand. If it was broken in a accident than we can give the claim. Can i ask artel than why my phone was picked from my home when i already informed them about the incident. Are they making fool to the customer. I waited for about two months and got phone back with more damaged. Feeling very disappointed with such a poor kind of excuses by airtel. Waiting for the reply.
Manoj chhabra
[protected]
Service request no.2147688.

Sir,
I am your customer from gandhi vihar new delhi 110009. There is a problem started from few days that the internet sleep becomes slowdown. It's like i am using 2g. Is there any work going on.
I am requesting you that solve this problem immediately. This type of problem also happened in some other areas. Many times i talk to your customer care providers but they cannot solve this. Thank you.

Dear sir/madam,
I recharged my number-[protected] with rs 25 as it was showing in the offer box that they will provide me 56 minuts for 3 days but they only provided 145 mb 3g data, 4 days which is highly disappointing. I talked to the customer care to senior staff and the behaviour and the way of talking was even horrible. He was shouting and talking in the high tone which is not acceptable.
This was acceptable with such a big telecom company like airtel. I will definately take action against it if my problem is not resolved... So pls help me.

Regards,

Abhay kumar

Mob no: [protected]

I had my two dth connection clubbed to my mobile no. [protected], & account no. [protected] (Name : vinodkumar vyas). Accidently, i did the recharge of inr 4153 to the account no. [protected] instead of regular recharge amount of inr 2650 on 27th july, 2017. For this mistake, i asked airtel to refund the same to my bank account, but after that, i got so many calls saying that the amount has been credited to my bank account, but in reality, no where i can found it credited. I really got frustrated of settling this amount.
Airtel has simply sent me the arn number which bank don't understand anything, even after that airtel is not interested to look back the mistakes happened with them. Ultimately the customer has to suffer.

Plz provide august 2017 incoming outgoing call history of number [protected]... Because someone is talking with my husband... My husband deleted all call history... I want to know the details of call history... Due to this personal problem to help my kids future plz provide the transaction list... My husband not coming home and stay outside after getting incoming calls. So plz send the numbers... For my kids future... Thank u

I did a recharge of 399 for 1 gb/day for 84 days for my airtel number on 2nd september 2017. But got a message of 3 gb/day for 28 days. I don't need 3 gb for a day. If i had to recharge for 28 days. I'd have recharged for some other offer. This was a total wastage of money. Why did it happen?? Either i want my money back or want 1 gb/day for 84 days.
My airtel no : [protected]
Circle : bihr and jharkhand

I recharged my number-[protected] with rs244 as it was showing in the offer box that they will provide me 1gb 4g data for 70days but they only provided 1gb data which is highly disappointing. I talked to the customer care to senior staff and the behaviour and the way of talking was even horrible. He was shouting and talking in the high tone which is not acceptable.
This was acceptable with such a big telecom company like airtel. I will definately take action against it if my problem is not resolved.

Mnp no. [protected]. On 17.08.17 your authorized person collected relevent documents and rs.300/- cheque for advance rent of postpaid number.

On 29.08.17. The cheque was debited in my bank, but till date i have not got the air - tel connection.
Kindly activate the postpaid air-tell no. Immediately or return the amount. If not legal action would be taken.

I have been using my airtel number for the past 8 years and since a year or more, i cannot send text messages and this is extremely irritating and may cause a problem in case of an emergency. Kindly look into this asap as sms is a basic necessity for an individual. I have tried multiple settings on my phone and still it is the same. I even got a new sim thinking that the sms service will work, but it did not and the service center executives have zero knowledge about anything. Airtel customer care is never reachable. Poor service high rates. Extremely dissatisfied and disappointed with airtel.

Im pissed off being fr airtel consumer my recharge hve bedn deducted unneccsarily check it first n pay me bk r els i m gonna quit airtel india

I had purchased a fancy number from an airtel dealer payed 1500 rupees.
The number is activated but there is no network at all.
I have been following up with that guy, who gave me sim, he has been saying me the sim has been activated but there is no network at all. And one guy abused me like anything using such an ugly language.

I dont understand why airtel is being poor in providing customer services. Customers are paying money for you guys to provide best services, we pay you money to serve us better.

Airtel is not proceeding faster in terms of network issues and complaints. As being the biggest network of india, airtel is losing its credibiltiy thats y ppl are opting for new netowrks.
I have raised many complaints regarding the network issues to the cc but not yet resolved.

Somebody please help me.

This year in may one of our airtel connection was made live and from then it was reported that one setup box had problem and could not be repaired out of the two box only one was working we had informed it and the engineer had also reported the same to airtel office after that also deduction has been happening for to setup boxes which are not being used thrice we have registered the complaint with airtel customer care for disconnection of one box which is practically not existing and is beyond repair but airtel has not this made the disconnection till now and it is deducting double the charges since last 3 months our airtel consumer and customer id is[protected] and registered mobile id is[protected] airtel should pay back the amount which has been deducted for a setup box which is not being used and should make the disconnection of the unused box immediately

Hello airtel prepaid. Today irrecharged 349 offer (28 gb data and unlimited calls for 28 days). Getting no internet connection from morning. Tried to contact customer exicutive several times. But hell of the system. Find no way to talk to them. System is only directing through other ways. What kind of bluff is this? Tried all the method present in google. Please solve this mess. My prepaid airtel no. Is [protected] circle: mp and chattisgarh.

My telephone number is [protected]. I requested authorised representative company several times for modification since 1 year. They are giving consolation to me that it will be done very shortly. But they did not. As a result i have not paid last bill amounting to rs ls.2400/-. I agreed to pay this amount if my modification done by the company. Pl. Look into the matter do the needful.- gour saha, tel no [protected]

Mera airtel ka sim card h no. [protected] h. Maine 399₹ ka recharge karwaya tha. Ab kabhi call jata kabhi jata nhi, aur call incoming me bhi problem h. Call na jane k karn me pareshaan ho gya hu. Call proper jana chahiye aur call proper aana chahiye, call ki is problem ko band kre,
Airtel me 399 ka offer aaya tha, usme 84 days k liye calling and daily 1 gb net free diya gya tha.
Please help me

Sir mera naam sahil h me. Sir mene 145 ka richarz bhut baar krwaya h or hr baar mujhe 4gb data milta tha but is baar mujhe sirf 360 mb hi mili h please sir mene bhut muskilo se pese ikhtte kiye the sch me sir kyi dino se hi klekt krna suru kiya tha or mene aaj richarz krwaya tha 30 rupe ek dost se udhar bhi liya tha or mene to yhi socha tha ki mujhe 4gb data mil jayega bt esa nhi hua please sir ab aap kese bhi kr ke mujhe 4gb data de dijiye please sir

Dear sir/madam
Myself pardeep kumar with consumer mobile no [protected] of airtel company. I recharged my acc no with rs. 349 and got 28 days 3g speed data limited 1gb/day.

1-but the speed they mentioned was not provided ever.
2- the quality was never good
3- connection breakdown is the biggest issue
4 - costumer care support is not satisfying anything, just speech lie continuous.

Biggest fraud of robbery

I had paid money for 28 days
But the airtel company didn't provided internet services on these date:-

[protected]
[protected]
26 —
27 —
28 —
29 the half day

Without providing a data of internet the company charged money.

Please take a suitable action on my complaint.

My data is not activated since from 15 august, i'm using wifi network for using internet, but airtel company is charging by saying 0.0 kb used charge 0.4 paisa. Since from last two weeks daily.

Pls find attached screenshot.

Expectecting refund from airtel and stop indvently charging. Also extend this complaints investigation to other customers.

I was in china for from 2 july to 28 july. I have taken the china plan from airtel 3999 rs on 1 july this plan gives 5 gb of data free incoming call unlimited and 500 minutes of china calling and india calling free.

I had exceeded my data usage and so as advised airtel personal told me you need to take the another plan if i want use the data so i have taken there 10 days china plan on 22 july this gives 3 gb of data free, unlimited incoming and 300 minutes og china and india calling free.

When the bill was generated till 22 nd of june i was surprise to see it was 21500 +.
I called airtel they said the bill is visible in my airtel app but it is not generated yer so we can not do anything once bill will generate after 2 days we can see.

I called after 2 days they said bill is generated but after bill it generated it takes 48 hours to open the bill.

I called them after 4 days they said the data calculation come from china so we still not have we will send you itemised bill after that on email and call you

After that for 1 month i calling them 5 time each time i was not given itemised bill nor any action and justification of wrong bill all the 5 times i told them i want to call to your supervisor each time they said supervisor is not on the floor he will call you after 30 minutes and supervisor never called.

Then i have suddenly got the bill revised to 18200 + that was wrong but atleast as per there actual data calculation.

But there data calculation itself is wrong. They said i have used 8 gb of data between 2 july and 21 july. My mobile show me 13 gb from 1 july to 31 july. On 29 when i was in india i used the data much as i have 50 gb of free data in india i had thats why

Billing they calculated for for 22 july bill

9000 rs extra data usage
3999 rs 30 days china plan
2999 rs 20 days china plan
1100 + extra call
600 base fare
3300 tax

After wavier they given me 18200 rs bill
9000 rs extra data usage
3999 rs 30 days china plan
2999 rs 20 days china plan
1100 + extra call
600 base fare

They wavedoff tax. I said howcould it be 3300 rs tax. Whether they can tax me for amount paid to there china counterpart
Also how could they remove tax. T

That means they have charge tax wrongly

And now they are saying we have done the enough because you were our customer for very long.

Something you charge wrongly and remove is it a favour or crime i am not sure

Also still data they have still not done any rectification

Also till date i have not yet got the itemized bill

All this calculation i have done is what they have told me today after 1.5 month followup

Also now unbilled amount it is showing 5000 rs in my airtel app.
Again today[protected] when finally supervisor called me i informed her after that it suddenly became na (Not available)

I request you to please help me and do the needfull

Worst service from one of your channel partner. It has been a month i paid for an activation fee and still, my number has not been ported.

I have requested them a lot and have shared all the required information. Now, the situation is when i call them they straight away disconnect my call.

Please look into the matter and resolve this issue. Please call me immediately.

Channel partner person name is rajbeer and his no is [protected]

It's been highly frustrating.