Claimed

Airtel Complaints & Reviews

2.1
Updated: Nov 1, 2026
Complaints 54830
Resolved
21980
Unresolved
32850
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1168

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Alapati Smitha
from Hyderabad, Telangana
Sep 2, 2017
Report
Copy

Address: 532127

Plz provide august 2017 incoming outgoing call history of number [protected]... Because someone is talking with my husband... My husband deleted all call history... I want to know the details of call history... Due to this personal problem to help my kids future plz provide the transaction list... My husband not coming home and stay outside after getting incoming calls. So plz send the numbers... For my kids future... Thank u
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    I
    Ishapriya Roy
    from Patna, Bihar
    Sep 2, 2017
    Report
    Copy

    I did a recharge of 399 for 1 gb/day for 84 days for my airtel number on 2nd september 2017. But got a message of 3 gb/day for 28 days. I don't need 3 gb for a day. If i had to recharge for 28 days. I'd have recharged for some other offer. This was a total wastage of money. Why did it happen?? Either i want my money back or want 1 gb/day for 84 days.
    My airtel no : [protected]
    Circle : bihr and jharkhand
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      Chahat Agarwal
      from Chennai, Tamil Nadu
      Sep 2, 2017
      Report
      Copy

      I recharged my number-[protected] with rs244 as it was showing in the offer box that they will provide me 1gb 4g data for 70days but they only provided 1gb data which is highly disappointing. I talked to the customer care to senior staff and the behaviour and the way of talking was even horrible. He was shouting and talking in the high tone which is not acceptable.
      This was acceptable with such a big telecom company like airtel. I will definately take action against it if my problem is not resolved.
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        MM Reddy
        from Chennai, Tamil Nadu
        Sep 2, 2017
        Report
        Copy

        Address: 600083

        Mnp no. [protected]. On 17.08.17 your authorized person collected relevent documents and rs.300/- cheque for advance rent of postpaid number.

        On 29.08.17. The cheque was debited in my bank, but till date i have not got the air - tel connection.
        Kindly activate the postpaid air-tell no. Immediately or return the amount. If not legal action would be taken.
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Soha SD
          from Pune, Maharashtra
          Sep 2, 2017
          Report
          Copy

          Address: 411018

          I have been using my airtel number for the past 8 years and since a year or more, i cannot send text messages and this is extremely irritating and may cause a problem in case of an emergency. Kindly look into this asap as sms is a basic necessity for an individual. I have tried multiple settings on my phone and still it is the same. I even got a new sim thinking that the sms service will work, but it did not and the service center executives have zero knowledge about anything. Airtel customer care is never reachable. Poor service high rates. Extremely dissatisfied and disappointed with airtel.
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sree Sweety
            from Hyderabad, Telangana
            Sep 1, 2017
            Report
            Copy

            Im pissed off being fr airtel consumer my recharge hve bedn deducted unneccsarily check it first n pay me bk r els i m gonna quit airtel india
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sohail8149
              from Hyderabad, Telangana
              Sep 1, 2017
              Report
              Copy

              Address: 500008

              I had purchased a fancy number from an airtel dealer payed 1500 rupees.
              The number is activated but there is no network at all.
              I have been following up with that guy, who gave me sim, he has been saying me the sim has been activated but there is no network at all. And one guy abused me like anything using such an ugly language.

              I dont understand why airtel is being poor in providing customer services. Customers are paying money for you guys to provide best services, we pay you money to serve us better.

              Airtel is not proceeding faster in terms of network issues and complaints. As being the biggest network of india, airtel is losing its credibiltiy thats y ppl are opting for new netowrks.
              I have raised many complaints regarding the network issues to the cc but not yet resolved.

              Somebody please help me.
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                pandad25
                from Gurgaon, Haryana
                Sep 1, 2017
                Report
                Copy

                Address: Khordha, Odisha, 751015

                This year in may one of our airtel connection was made live and from then it was reported that one setup box had problem and could not be repaired out of the two box only one was working we had informed it and the engineer had also reported the same to airtel office after that also deduction has been happening for to setup boxes which are not being used thrice we have registered the complaint with airtel customer care for disconnection of one box which is practically not existing and is beyond repair but airtel has not this made the disconnection till now and it is deducting double the charges since last 3 months our airtel consumer and customer id is[protected] and registered mobile id is[protected] airtel should pay back the amount which has been deducted for a setup box which is not being used and should make the disconnection of the unused box immediately
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Prithwiraj Maiti
                  from Bhopal, Madhya Pradesh
                  Sep 1, 2017
                  Report
                  Copy

                  Address: Jabalpur, Madhya Pradesh, 482003

                  Hello airtel prepaid. Today irrecharged 349 offer (28 gb data and unlimited calls for 28 days). Getting no internet connection from morning. Tried to contact customer exicutive several times. But hell of the system. Find no way to talk to them. System is only directing through other ways. What kind of bluff is this? Tried all the method present in google. Please solve this mess. My prepaid airtel no. Is [protected] circle: mp and chattisgarh.
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    Gour Saha
                    from Darjiling, West Bengal
                    Sep 1, 2017
                    Report
                    Copy

                    Address: 733129

                    My telephone number is [protected]. I requested authorised representative company several times for modification since 1 year. They are giving consolation to me that it will be done very shortly. But they did not. As a result i have not paid last bill amounting to rs ls.2400/-. I agreed to pay this amount if my modification done by the company. Pl. Look into the matter do the needful.- gour saha, tel no [protected]
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      kalurewariya
                      from Nagram, Uttar Pradesh
                      Sep 1, 2017
                      Report
                      Copy

                      Address: Churu, Rajasthan, 331501

                      Mera airtel ka sim card h no. [protected] h. Maine 399₹ ka recharge karwaya tha. Ab kabhi call jata kabhi jata nhi, aur call incoming me bhi problem h. Call na jane k karn me pareshaan ho gya hu. Call proper jana chahiye aur call proper aana chahiye, call ki is problem ko band kre,
                      Airtel me 399 ka offer aaya tha, usme 84 days k liye calling and daily 1 gb net free diya gya tha.
                      Please help me
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sahil Khan Il
                        from Jaipur, Rajasthan
                        Sep 1, 2017
                        Report
                        Copy

                        Address: Jhunjhunu, Rajasthan, 333705

                        Sir mera naam sahil h me. Sir mene 145 ka richarz bhut baar krwaya h or hr baar mujhe 4gb data milta tha but is baar mujhe sirf 360 mb hi mili h please sir mene bhut muskilo se pese ikhtte kiye the sch me sir kyi dino se hi klekt krna suru kiya tha or mene aaj richarz krwaya tha 30 rupe ek dost se udhar bhi liya tha or mene to yhi socha tha ki mujhe 4gb data mil jayega bt esa nhi hua please sir ab aap kese bhi kr ke mujhe 4gb data de dijiye please sir
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          pilot
                          from Jogindarnagar, Himachal Pradesh
                          Sep 1, 2017
                          Report
                          Copy

                          Dear sir/madam
                          Myself pardeep kumar with consumer mobile no [protected] of airtel company. I recharged my acc no with rs. 349 and got 28 days 3g speed data limited 1gb/day.

                          1-but the speed they mentioned was not provided ever.
                          2- the quality was never good
                          3- connection breakdown is the biggest issue
                          4 - costumer care support is not satisfying anything, just speech lie continuous.

                          Biggest fraud of robbery

                          I had paid money for 28 days
                          But the airtel company didn't provided internet services on these date:-

                          [protected]
                          [protected]
                          26 —
                          27 —
                          28 —
                          29 the half day

                          Without providing a data of internet the company charged money.

                          Please take a suitable action on my complaint.
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            hiteshjani333
                            from Mumbai, Maharashtra
                            Sep 1, 2017
                            Report
                            Copy

                            Address: 401101

                            My data is not activated since from 15 august, i'm using wifi network for using internet, but airtel company is charging by saying 0.0 kb used charge 0.4 paisa. Since from last two weeks daily.

                            Pls find attached screenshot.

                            Expectecting refund from airtel and stop indvently charging. Also extend this complaints investigation to other customers.
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Kartikm77
                              from Mumbai, Maharashtra
                              Sep 1, 2017
                              Report
                              Copy

                              I was in china for from 2 july to 28 july. I have taken the china plan from airtel 3999 rs on 1 july this plan gives 5 gb of data free incoming call unlimited and 500 minutes of china calling and india calling free.

                              I had exceeded my data usage and so as advised airtel personal told me you need to take the another plan if i want use the data so i have taken there 10 days china plan on 22 july this gives 3 gb of data free, unlimited incoming and 300 minutes og china and india calling free.

                              When the bill was generated till 22 nd of june i was surprise to see it was 21500 +.
                              I called airtel they said the bill is visible in my airtel app but it is not generated yer so we can not do anything once bill will generate after 2 days we can see.

                              I called after 2 days they said bill is generated but after bill it generated it takes 48 hours to open the bill.

                              I called them after 4 days they said the data calculation come from china so we still not have we will send you itemised bill after that on email and call you

                              After that for 1 month i calling them 5 time each time i was not given itemised bill nor any action and justification of wrong bill all the 5 times i told them i want to call to your supervisor each time they said supervisor is not on the floor he will call you after 30 minutes and supervisor never called.

                              Then i have suddenly got the bill revised to 18200 + that was wrong but atleast as per there actual data calculation.

                              But there data calculation itself is wrong. They said i have used 8 gb of data between 2 july and 21 july. My mobile show me 13 gb from 1 july to 31 july. On 29 when i was in india i used the data much as i have 50 gb of free data in india i had thats why

                              Billing they calculated for for 22 july bill

                              9000 rs extra data usage
                              3999 rs 30 days china plan
                              2999 rs 20 days china plan
                              1100 + extra call
                              600 base fare
                              3300 tax

                              After wavier they given me 18200 rs bill
                              9000 rs extra data usage
                              3999 rs 30 days china plan
                              2999 rs 20 days china plan
                              1100 + extra call
                              600 base fare

                              They wavedoff tax. I said howcould it be 3300 rs tax. Whether they can tax me for amount paid to there china counterpart
                              Also how could they remove tax. T

                              That means they have charge tax wrongly

                              And now they are saying we have done the enough because you were our customer for very long.

                              Something you charge wrongly and remove is it a favour or crime i am not sure

                              Also still data they have still not done any rectification

                              Also till date i have not yet got the itemized bill

                              All this calculation i have done is what they have told me today after 1.5 month followup

                              Also now unbilled amount it is showing 5000 rs in my airtel app.
                              Again today[protected] when finally supervisor called me i informed her after that it suddenly became na (Not available)

                              I request you to please help me and do the needfull
                              Airtel customer support has been notified about the posted complaint.
                              Sep 03, 2017
                              Updated by Kartikm77
                              Now unbilled amount is showing 5600 rs in My Airtel APP. This means what Airtel reduce in 22July bill they are taking in next bill.
                              This is like a cheating
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                guptagagan
                                from Delhi, Delhi
                                Sep 1, 2017
                                Report
                                Copy

                                Worst service from one of your channel partner. It has been a month i paid for an activation fee and still, my number has not been ported.

                                I have requested them a lot and have shared all the required information. Now, the situation is when i call them they straight away disconnect my call.

                                Please look into the matter and resolve this issue. Please call me immediately.

                                Channel partner person name is rajbeer and his no is [protected]

                                It's been highly frustrating.
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Ramesh. Roy
                                  from Gurgaon, Haryana
                                  Sep 1, 2017
                                  Report
                                  Copy

                                  Address: 122018

                                  I recharge the airtel no with pack of 399 on 24th august 2017 at 1 pm. After 5 mints i call some one for verification that i am getting the benefit of this pack or not. But the money has deduct from my main balance, in the night i call to cc that why i am not getting the benefit as per cc you will get the benefit aftye 12 hrs.in same mobile i use the jio sim my mobile is working perfectly but when i change the network in airtel its working like pathetic. But still i am not getting the 399 pack benefit. Only 1 g network working in airtel in my mobile. I need the refund money or need the service any how.
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    nagavino
                                    from Mumbai, Maharashtra
                                    Sep 1, 2017
                                    Report
                                    Copy

                                    Address: 600063
                                    Website: Airtel

                                    Hi team,

                                    I have done wrong recharge for mobile no [protected] (Through icici net banking) (Just 1 hour back).
                                    I have done special recharge of rs. 348 instead of rs.349. Kindly change the recharge pack from rs.348 to rs.349 to the above mobile no.

                                    Please find the package details.

                                    ₹348
                                    Talk time: 0
                                    Validity: 28 days
                                    Unlimited local +std airtel to airtel mobile calls with 1gb 3g/4g data for 28 days

                                    ₹349
                                    Talk time: 0
                                    Validity: 28 days
                                    Unlimited local+std all calls (T&c apply) + 1gb data for 4g hs+4g sim, get 1gb/day

                                    Because i need unlimited calls for all mobile calls not only airtel. Kindly do the needful as soon as possible.

                                    Transaction details: bil/[protected]/0120/[protected]/90
                                    03037928

                                    Thanks,
                                    Vinothini
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sachin721
                                      from Mumbai, Maharashtra
                                      Sep 1, 2017
                                      Report
                                      Copy

                                      Unexpected balance deduction from my account. And i did recharge from my airtel app and it has been done by mistake and no help through their executives and balance deduction from my account unneccesarily and refuse to refund back and same in this recharge. I'm getted frustrated from this company and no more want to use this network. I want to port my number and i had take my port code from network at that time they were just like ya sir we will do what u say but after that as usual they are
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        rama shanker Maurya
                                        from Kaptanganj, Uttar Pradesh
                                        Sep 1, 2017
                                        Report
                                        Copy

                                        Address: Gorakhpur, Uttar Pradesh, 273013

                                        Dear sir
                                        I use lenovo 4g handset and i use airtel 4g sim on this handset in sim 1 slot but any time when i connect my mobile data on it will show only 2g but some time when im on the way of road its shows 4g. I request u pls resolve my problem as soon as possible.
                                        I herbly appriceate u to this. I think you take it serious and resolve it asap.
                                        Yours
                                        Rama shanker
                                        Airtel customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit