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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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S
saipavan pampana
from Chennai, Tamil Nadu
Aug 17, 2017
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Address: 403802

I p. Saipavan with bearing airtel mobile number [protected] have recently ported to airtel in the month of march or april 2017. At first i recieved signal in roaming i. E in kerala but when i changed my location to goa i stopped recieving signals from airtel and they asked me to take a new sim from andhra itself. So i kept in "safe custody" to not to lose my number if it is not used for months. Last month i. E on julu 31'st i have taken a new sim from airtel store in vijayawada, it worked well till i crossed the border while returning to goa. I stopped recieving signal from 6th august as i just crossed the border of andhra pradesh. Here in goa again i have a new sim in local store nearby vasco and that new sim to stopped recieving signals as soon as i inserted it in my phone and it was showing emergency calls only. First i thought it was my sim tray problem but others sims from other networks are working in the same sim tray but not airtel. I have raised a complaint on this issue to airtel on 7th august 2017 but the actual complaint is registered from airtel 9th august and 11th august i got a response from airtel stating with a service request number 78555330 and our network team is working with the issue and it will be solved on or before 16th august 2017 but the issue is not yet solved and im not at all recieving any signals from airtel to my number and they are not even responding to my mails and asking me to wait.
And my question is???
1) will my isuue wil be solved or not??
2) how many days i have to wait for recieving signal???.
3) i dont want to loosed my number i. E [protected] since it was registered with all my bank accounts and all my contacts in my phone are used to this number.

Please consider this issue at most as i was not able to recieve any signal from airtel apart from emergency calls from the past 10 days. Please do the needfull.
Airtel customer support has been notified about the posted complaint.
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    H
    himanshupanesar
    from Jammu, Jammu and Kashmir
    Aug 17, 2017
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    Sir
    You are requested to disconnect all the services of my two AIRTEL mobile numbers [protected] & [protected] as the services are getting pathetic and disgusting every hour. the outstanding amount can be deposited online or mutual agreed location.
    please look in to the matter ASAP

    regards
    Himanshu Panesar
    [protected]
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      S
      sourabh460
      from Mumbai, Maharashtra
      Aug 17, 2017
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      Address: Dharwad, Karnataka, 580032
      Website: airtel.in

      Today (17/08/2017) i recharged my number with 399 rs.in app the validity was showing 84 days but i got only 28 days. I tried to call customer care by dialling 121 and 198 no executive attend my call only press this and press that. I searched customer care email address i failed to find it. I think they don't want to listen to our complaints or quarries.
      Aug 17, 2017
      Complaint marked as Resolved 
      extended validity from 28 days to 84 days.
      Airtel customer support has been notified about the posted complaint.
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        A
        Amal Kumar Bose
        from Hyderabad, Telangana
        Aug 17, 2017
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        Address: 500011

        I had ported my mobile no. [protected] from idea (Bengal) to airtel (Telangana) on 8.8.17.

        On 9.8.17 i went to airtel showroom, bapuji nagar, bowenpally, hyderabad for recharging to have some “talktime”. I was told to pay rs. 144/- but i would not get any talk time out of this rs. 144. I had an argument but they said that the first user had to pay this rs. 144. I received local/std airtel calls + 2gb data on 4g handset with 4g sim and 1gb for others, validity 28 days, but no talktime.

        I am surprised. I do not agree to this. It cannot be. I presume it is cheating.
        Would you please clarify in this regard?
        Regards.
        Airtel customer support has been notified about the posted complaint.
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          Nahargarh Ranthambhore
          from Jasrana, Uttar Pradesh
          Aug 17, 2017
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          Address: 322001
          Website: www.airtel.com

          We and our guest (Indian and foreigner) whom having airtel connection are facing problem of network connectivity problems. We have complaint to local office of airtel many times since 02 years but nobody is taking it seriously. We have more than 100 users of airtel.

          Our company :- hotel nahargarh ranthambhore (A unit of alsisar hotels)
          City :- sawai madhopur.
          State :- rajasthan
          Mobile no - +91 [protected]
          Airtel customer support has been notified about the posted complaint.
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            G
            grmsm
            from Mumbai, Maharashtra
            Aug 17, 2017
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            Sir, i mr ramchandra having airtel sim with no [protected]. I am utilising scheme with rs 348 recharge with unlimited std /local call and 2 gb data facility per day. During last 3 months i have recharged 6 times with rs 348 and data losing in 10-15 days whereas plan is for 28 days. I have recharged for rs 348 on 5 aug 2017 and now my plan expires on today i. E. After 13 days service which is not understood. Network for data and call is very poor, call droping frequently. There is no facility to call customer care representative. I am facing acute difficulties after expending rs 696 per month. Airtel doing fraud with customer and not providing entitled service. Pl refund my amount paid for services which have not provided by you, pl help me to refund my money which consumed by airtel without providing services
            Airtel customer support has been notified about the posted complaint.
            Aug 17, 2017
            Updated by grmsm
            My internet data being closed whereas my entitlement is upto 01 sep 2017. I have recharged for rs 348 each time five time and service being interrupted regularly and I lost rs 1044 without any service
            Aug 19, 2017
            Updated by grmsm
            There is neither any reply from airtel customer care nor my money refunded till date
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              A
              Anilraju Thangella
              from Hyderabad, Telangana
              Aug 17, 2017
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              Address: Hyderabad, Andhra Pradesh, 500090

              Hi sir.

              My mobile number is [protected]. I did not get single network signal inside my flat. Out side my flat i am getting full signal.

              I think network boosters required in my inside flat.

              I have raised 25 complaints in last 2 months for same issue still my issue was not resolved.

              Some of the complaint numbers are 76681887, 76795144, 76932215, 77150852, 77382803 and finally new ticket 78691462.
              I am available in my flat today and every saturday and sunday.

              Without my confirmation about network signal improvement don't close the complaint ticket.

              Every technician is coming and improve the signal in my area not inside my flat.
              Every time happening the same thing. Still i am getting no signal and mobile network is not available.

              I think this time you will consider this mail as high priority and close the ticket with my confirmation.

              My alternate number is [protected] and [protected].
              Network boosters required in my inside flat.

              I missed so many important calls with this reason. I have missed my office important calls so many times.
              I have lost 5 lakhs rupees monetary transaction due to this stupid reason. Who will pay this amount?

              Please find the attached mobile signal screenshot.

              Please do the needful and give reply immediately

              Solve the issue immediately

              Many thanks in advance.

              Regards,
              Anilraju
              [protected]
              Airtel customer support has been notified about the posted complaint.
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                K
                Keshavratan Sharma
                from Sonipat, Haryana
                Aug 17, 2017
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                Address: Ghaziabad, Uttar Pradesh, 201013
                Website: na

                Sir
                I have done tha payment of my postpaid bill mob- no-[protected] since on date 09/08/2017 throw airtel money rs 320.00. who has cut in my bank account but I dont get any setisfection report and add in my mobile account.
                pl do solve my problom or ritouran my amount rs 320.00 in my account

                thanks
                keshav ratan sharma
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                  K
                  Kandarpa bora
                  from Kokrajhar, Assam
                  Aug 17, 2017
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                  Address: Nagaon, Assam, 782001
                  Website: [email protected]

                  Sir
                  We have been facing problem with airtel 4gnetwork... We have not a airtel tower... So i am humble request to you kindly grant me a airtel tower.. And also i have a land and plot..
                  Thanking you..
                  Kandarpa bora
                  Vill. Ujara gaon
                  P/o.. Oper ujara
                  Pin 782101
                  Landmark.. Niz pakhimoria
                  Dist nagaon
                  Pin.782001
                  State assam
                  Thanks and regards.
                  Hope for the well
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                    G
                    gunaseelan.arun
                    Aug 17, 2017
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                    Address: 600081
                    Website: airtel.in

                    Can someone read the email i have sent to appellate. [protected]@in. Airtel.com, cc: [protected]@in. Airtel.com, [protected]@airtel.com and understand my concern?
                    Sub - re: # - international roaming - please stop calling

                    I have replaced my phone number with # for privacy purposes.

                    I have travelled to the usa and i had activated international roaming. For the first 10 days it worked and then disconnected for more than a week. I raised a complaint with customer care. Post multiple follow-ups it got resolved. Post fix, the customer care executives started calling me for confirmation via mobile. The timing they called was night in the usa, during i was asleep. Everyday they call me and my sleep got disturbed. But before i wake up and pick the call, it got disconnected. I sent email confirmation. But even after the phone call continued during my sleep. I raised concern again with customer care via call [protected]. But still it continued. I escalated to appellate. [protected]@in. Airtel.com. I had also asked for waiver on billing for the disconnected period. The authorities' responses and all only on billing but not the concern i insisted on sleep disturbance. I am not sure they read the emails properly and understand the real worry of the customers.
                    Airtel customer support has been notified about the posted complaint.
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                      Sandeep Kalthi
                      from Dehradun, Uttarakhand
                      Aug 17, 2017
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                      Address: 530032
                      Website: www.airtel.in

                      My no [protected]
                      I have done recharge of ₹96 for 2gb internet it is for 2days on 16th August morning 8am
                      I didn't use more than 1gb and now today i.e; 17th August 2017
                      I checked in Airtel app it was showing 0 Bal I want reason or else I will port to jio as soon as possible
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                        R
                        Ranjeetkumar Chourasiya
                        from Patna, Bihar
                        Aug 17, 2017
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                        Website: Airtel

                        Product /subject - mera jo sim hai wo dus din phale liye hai or aaj problem ho rha hai ki 3din se mere sim me balance nai aaya sim lete samay bola unlimited data or calling bhi lekin yha to ek din baat hota 3 din nai sir ease acha to jio hai sir hum iss company chorna chate hai sir aise airtel wale randi, chutiya mather chod hai jo kab se kh rhe hai. Sahi nai kar rha hai.
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          Aashu bohat
                          from Delhi, Delhi
                          Aug 17, 2017
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                          Address: New Delhi, Delhi, 110012

                          Hi,
                          I am facing network issue from last one month and for your information i'm recharging every month around rs.345or 349/- for 28days which offers unlimited call to any mobile & 1gb data/ per day.
                          This time i recharge with 399 which was showing in my best offer that is 84 days unlimited call to any mobile & 1gb data/ per day.
                          But now its showing expire on 17aug2017 which is with in 20 days only and also network cells are fluctuating continuously 2-1, 1-0, 0-1, due to this i am facing worst situation to make and receive calls from my number, voice breaking is also another issue on this number, i have called so many times to airtel customer care but did not get any resolution.
                          Please find the enclosed picture for better understanding.
                          Reply me as soon as possible

                          [protected]@gmail.com
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                            U
                            Udupa Padmanabh
                            Aug 17, 2017
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                            Address: Mysore, Karnataka, 570008
                            Website: Airtel

                            Rs399. 00 recharge done for 1gb 4g data for 84 days but wrongly done for 28 days with 1.25gb per day. Place correct.

                            The service provider offered me the product of the airtel prepaid recharge for rs399. 00 with 1gb per day for 84 days.

                            On my recharge of rs399. 00 it has done it with 28 days with 1.25gb for 4g.

                            Also they have earlier charged wrongly to my family whom i have been sharing with my said mobile [protected].
                            No action has been taken by the airtel.
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              sulabhindia
                              from Chennai, Tamil Nadu
                              Aug 17, 2017
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                              Address: 485226
                              Website: [email protected]

                              Dear sir/madam

                              i would like prepaid service best in all network,
                              something miss the last 3 month mostly content
                              in my life event .

                              so pls. provide my no. [protected] last 3 month
                              incoming & out going calls details in my
                              mail i'd. [protected]@gmail.com
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                                Baljinder Kumar Mehay
                                from Karnal, Haryana
                                Aug 17, 2017
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                                Address: Hoshiarpur, Punjab, 146105

                                Company say free 4g sim upgrade, but airtel retaler charge Rs.50/- per sim for updation..
                                Is it right or wrong.

                                If it is right then stop this fake advertisement "free 4G sim upgrade on your nearest airtel retaler".

                                Im waiting your reply..
                                BALJINDER KUMAR
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                                  neelam_arora
                                  from Kolkata, West Bengal
                                  Aug 17, 2017
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                                  Address: Kolkata, West Bengal, 700013

                                  I had lost my samsung phone having airtel postpaid sim [protected]
                                  Please block the sim as soon as possible. My contact email is [protected]@gmail.com and contact no is [protected].
                                  My official data linked to it.
                                  Please do the needful as soon as possible so that i am able to work without facing any problem and state also the way to issue the sim with same phone number and same postpaid servic
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                                    Rizwanullah Khan
                                    from Mumbai, Maharashtra
                                    Aug 17, 2017
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                                    Address: Mumbai City, Maharashtra, 400070

                                    Airtel mobile company is not providing a 4g service in my area as i call the customer service they always reply diffrent excuse such as work is going on a network u cant use a 4g service but in an advertising they show that the coverage is ther in a kerala jungle and himalyan mountain they all are fake they are making us a fool please take an action
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                                      chiranjib1976
                                      from Dhupgari, West Bengal
                                      Aug 17, 2017
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                                      Address: 713103
                                      Website: www.Airtel.in

                                      Hi
                                      Airtel serviceteam,

                                      This is to inform you that i am chiranjib samanta having airtel prepaid connection no-[protected]. I have lost my mobile on 16/08/2017. Therefore i would like to request to issue a duplicate sim containing the same number. Kindly block my lost sim card and to issue a duplicate prepaid sim card as soon as possible.

                                      Thanks & regards
                                      Chiranjib samanta.
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                                        NISHAN Kumar mondal
                                        from Indore, Madhya Pradesh
                                        Aug 16, 2017
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                                        Address: 497001

                                        Hello airtel i have done a mistake can u plz help me... I have done recharge on another number ([protected]) instead of my number ([protected]) on date 16 august 2107 about 40 rs on that mobile plz do something and plz get my money back on my mobile number plz sir it is an esteem request plz do something i have tried to message the person but he is not even replying me so plz u r the only one that can do something abd bring back my money plz sir
                                        And thank u
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