Airtel Complaints & Reviews

Isn’t it a way of making black money.
Airtel disconnected my number after july 2017 and my due was about 1300 something. How can they still generate bill of inr 5000 and sms me? Above all a lady executive threatened for disconnecting my mob no. Of another service provider and said “aur bhee kuch ho sakata hai…”

If they recover 5000 for nothing because number is terminated (Although they can show manipulated bill of present date also) from 1000 such consumers across nation, they are simply making 50 lacs black money for nothing.

Pm modi sir, mr. Jetley must look into such matters and cancel license of such fraud corporate houses.
First complaint 6th feb 2017
Second 13th march
I got airtel home wifi connection by paying advance rental of 3 months for 30gb data every month till 3 months. I used it only for 24 hours and i got a message about my 50 percent data is used. This was absolutely looting people by trapping them in technical fraud. The gallery didn’t help, neither received my phone. I wanted to disconnect for whatever best refundable amount but airtel gallery staff denied and asked to use for 3 month. My airtel no. Is [protected].

Hello i am airtel user,[protected]
I also use airtel my app for best offers or recharges.. I check offer for my number [protected]. I see many offers i select 1198 pack for 70days unlimited local/std calls or daily 2.5gb. And i recharge my number for 1198 on jul 19th 2017.
But received 5+5gb for 28 days..

I spoke with the customer care they told if i have recievied the sms then surely i get benifit not to worry, but after 28 days my validity expired on 16th aug 2017. Now when i call to customer care they are telling there is no as such offer for my number.

Please raise my complaint for recharge benifit not received..
I[censored] have no solution for my money..
I port my no. Another telecom..
It's urgent issue, please clear in high priority..

Thanks,
[protected]

No network on my number since last 7 days (From 09 aug. 2017). I am call to customer care on 09 aug. 2017 and they say there are some technical issues in your number and approx 72 hrs. Required to resolve the problem. After 3 days the problem not resolve and i am calling to customer care and they says the problem in your sim and please to be issued the duplicate sim from the airtel store. I am purchased the duplicate sim on 13 aug. 2017 and they say your number will be activated within in 2 hrs. But after 24 hrs. The problem will be same. Again i am going to airtel store and they reissued me a duplicate sim again on 15 aug. 2017 and they say after 4 hrs. Your number will be activated. However till now the problem will be the same i. E. No network on my number ([protected]).
I am very disappointed with that type of services.

I have lodged a complaint regarding call drops and network issues on 01.08.2017 with complaint no. 78295033. Each and every time i get call from airtel i have to correct them my address where i am facing this issue and then no further action is taken for resolving my issue. My inbox is full of missed call alerts now and its very irritating when i miss some urgent calls due to this poor network of airtel. I want airtel to check no. Of call drops on my mobile no.in last month and an answer for not resolving my query yet. Also i would request bharti airtel to tell me clearly that are they able to resolve my complaint or i should look for any other options.

Hi,
I brought a 4g sim in exchange of old 2g.3g sim 2 days back. The old sim has deactivated but the new one is not activated. As yesterday i called customer services they said that status of the sim is showing activated. But here it is not working accordingly... Also showing display messages as we are setting up
Your services and immediately showing another message as sorry we are unable to process.
Please, make this clear asap.

Hi,

My father became a victim of debit card fraud. A fraud person pretended to be a bank person made following two fraudulent transactions with my fathers debit card details.

1. Inr rs 24999 from sbi saving bank account yesterday (15/8/2017), at around 4 pm, towards a fraud purchase on pos [protected] at aip*airtel payments ba txn# 048310. And the sbi card used is *9222.

Total fraud deduction = inr 24, 999.

I request you to please cancel the transaction and refund the money back to the original bank account.

I would greatly appreciate your help in this matter.

Please let me know if you need any more information.

Thank you.

I have an airtel number [protected].
And for the last three to four weeks iam not able to make outgoing calls while roaming.
I did a check with the customer care, and they asked for my location, i informed it's coimbatore.
And when i said, it's not only for this region but for many, at that time he said there a are many areas like this in tamil nadu. He informed that there is a network issue going on tamil nadu for past few weeks and many customers has been complaining the same.
When i asked for the issue, they informed that it's due to the flood and hurricane happened in tamil nadu.
Iam not sure, why they answered like this.
It's really not acceptable, where iam not able to make outgoing calls, where the provider is not giving any update or answer.

When i was walking on road and my phone was slipped down on road at that time mobile was not broken but just after that one bike was run on my mobile and mobile was broken. But airtel reject my claim after give it to one assist and one assist passed my claim but after that airtel reject my claim and they return back my mobile from one assist to me. I can't understand why they called for return my phone after passed from all stage of their policy. How can airtel do that for his loyal customer?

My mobile number is [protected] and i have always been a loyal customer of airtel. I have an existing data plan. But unfortunately, it's been almost a week that my internet connectivity fluctuated and i can't even use the internet when i needed it most. The network icon on my phone is showing full signal and phone calls are fine but the issue is with the internet connectivity. I can't imagine having an internet connectivity, that too 4g, which can't even load a facebook page. I've been tolerating for the past few days and the same problem have been faced by many. If the same problem persists, you will lose many loyal customers including me. If there is no positive response within 1/2 days, i will take up the matter legally and port my number to another service provider and also take it up as a social media campaign against your company. I'm not threatening anybody here, but consider this letter as a heartfelt disappointment of a loyal customer and let the problem be resolved.

Dear
I have bill pay on outlet but by mistake done by me on wrong number [protected] it's prepaid with rupees of 399 no benefits recieve I'd 37672868
Correct number [protected] plz it's post paid do on correctness.
That will be your most kindness
Thank you
For enquiry [protected]

On 13 aug 2017 i bought a airtel sim from an airtel agent and said him to do recharge of 449. The agent of airtel from whom i took my airtel sim is saying he is done a recharge of 449 as i payed him to get the same plan (449) but till now no recharge is done. I talked to him he is saying that he has done the recharge but till now my recharge is done. Please review my account

Dear Sir/Madam,

I was a subscriber of MTS-MBLAZE from February 2015. But due to deterioration in their service I have switched over to Airtel 4G Hotspot, because I am having a close relation with Airtel for the last -7- years via -3- DTH and many mobile connections.

On 14.06.2017 one of your representatives Mr. Arup Chatterjee visited my place and handed over the Airtel Dongle to me and took my MTS-MBLAZE Dongle. Probably on 11th or 12th of June 2017, one lady from your office had a telephonic talk with me about this Airtel connection and she informed me that if I take this connection, then the Airtel Dongle will be delivered in exchange of the MTS-MBLAZE dongle and in lieu of that MTS dongle I shall have to pay a concessional rate of Rs.1200/-. So I had no hesitation in handing over that MTS-MBLAZE dongle to Mr. Arup Chatterjee. After that I asked him about the deactivation of the MTS-MBLAZE dongle. He assured me that he will do the needful. In the end of June, a lady from MTS-MBLAZE told me over phone that if I pay my last bill of Rs.1218/-, then my connection will be automatically deactivated, because they have received the request of deactivation. In spite of their assurances I have thrice (on 03.07.2017, 18.07.2017 and 07.08.2017) e-mailed MTS-MBLAZE to deactivate my connection and paid Rs.1218/ on 03.07.2017. But on 07.08.2017 @ 13:22 one lady from MTS-MBLAZE threatened me over phone that I have to pay the last bill, otherwise they will take legal action – because I have used the MTS-MBLAZE connection during 14.06.2017 and 07.08.2017. I was stunned with this allegation, because I have handed over that MTS-MBLAZE dongle to Mr. Arup Chatterjee on 14.06.2017. When I narrated the fact to her, most impolitely she blamed me that I should not have given that dongle to anyone, not even to Airtel-persons. Immediately I told the facts to Mr. Arup Chatterjee and he told me to ignore those calls. Moreover he advised me to lodge a FIR against MTS-MBLAZE. On 08.08.2017 @ 11:16 Ms. Dola rang me from MTS-MBLAZE and told me that my MTS-MBLAZE connection is still active and I shall have to pay the pending bill. This time also I have informed the fact to Mr. Arup Chatterjee and his reply was the same as before. On 14.08.2017 one lady contacted me over phone and enquired whether my dongle is properly working or not. I told her that though the dongle is working properly, but I am facing other problems i.e., I did not get my current bill and therefore the bill cycle, its amount and the due date are not known to me. Then she told me (after confirming from someone) that my bill cycles will be 12th of every month and the due dates will be 15th. But she said nothing about the amount. Then I tried to get that number for several times, but they were intentionally making it ‘busy’. I had no other alternative but to contact Mr. Arup Chatterjee. But his reaction was the same as before. Moreover he told me that he is getting ‘fed up’ with my problem. He told me to contact [protected]@in.airtel.com in order to register my number for regular billing.

Now my humble question is : Have I done any wrong in taking the Airtel connection ? If not, then is it the duty of the subscriber to arrange for the deactivation of the previous connection ? When Airtel is giving its dongle in exchange of the MTS-MBLAZE dongle, then there must be some arrangements between the two companies. And if the deactivation of the previous connection is not done in spite of repeated information, then why the consumer will be penalized and insulted ? I, being a Senior Citizen, have never faced such insult earlier.

Let me hope that you will look into the matter and relieve me of such tension.

With regards,

ARUNENDRA MOOKHERJEE
Airtel 4G Hotspot no. [protected]

Device Claim – Service Request # 2185085
I claimed my insurance offered under airtel secure plan.
Some how my insurance got rejected with a very stupid and silly reason
I also tc checked your policy then why sould say its not proper care by you.
You say i am stupid so my 13000 mobile damage by me.
You can repair my phone else i was complain consumer form

I recharged for 65rs... But the balance was not updated... So called the customer care number on 15th aug @ 7.30pm (Approx)... The service was very very very poor... A person called naveen. N
(Naveen kumar) spoke so irresponsibly... Very disappointing service... If this kind of service continues.. We will surely dump all the sims.. And switch to other better services... Please take care about how your executive's should handle their customers...
Hope your service will get better.. And the person mentioned above will be taught how to speak to customers!

Sir/madam
We don't have airtel network in our village, there is not a single bar coming in our village, there is only Vodafone and idea but they only support 2g only they also not upgraded to 3g/4g. So I request u to install airtel 4G tower or may be 3G even. Address
Chikhlod:-387640, taluka:-Kapdwanj.
My contact info:- mobile number-- [protected]
Email:[protected]@gmail.com

I had got an airtel dth connection and now after 1 year the signal is at its lowest and whenever i call they only talk about money to be paid to engineer. They dont talk anything about resolving the issue. If it drizzles the tv goes off and none of the channels load. On their hd dth there are problems even with sd resolution. Their engineers over charge than what they tell when booking the engineer as well

I have been having trouble calling from last 5 months That s why I filed an Airtel service on a number of occasions but I have no use This is my service request number[protected] 77197868 Which was given to me after the Complaint If not fine I did not deposit a two month bill due to which my number [protected] was closed. Please request to you that the bill should be forgiven and my service should be started.

On Monday, 14/08/17, an unsolicited service was activated on my cell.
I received a text message from AK-AIRSEP which read:

"NDTV Latest News service has been activated @ Rs15.0 for 13day(s). Txn ID S45007244, 14Aug17 12.53. ..."

This is the second time an incident such as this has happened to me; the first time I let it slip. Even though the amount charged was only Rs15, this activity must be stopped. I would appreciate the money charged to be refunded.

My cell number: [protected]

Sir/madam
Subject: regarding wrong number recharge.
I have recharged to wrong number i want you to load the amount to correct number as quickly as possible. The details are given below.
Wrong number:[protected]
Correct number:[protected]
Amount:200
Transaction id:[protected]
My number:[protected]
Please reverse my money as earlier as
Possible.
Regards

I ported my jio sim to airtel last monday.
The dealer told it would be started in a week. But, it has not started yet. Also, my old jio sim is still working which shouldn't be in ideal case. Kindly contact me asap.
It is really bad that the company like airtel is having this delay in starting a new sim.
Ported number : [protected]
Current contact number : [protected]