Airtel Complaints & Reviews

Sir i wished to link my adhaar card with my mobile no.[protected]. I sent a xerox copy of my adhaar card together with the original for verification at the airtel outlet at burdwan road, alipore, kolkata 700027 at 12 noon on 7th august 2017. I am 76years old lady. Your agent at the outlet refused to accept the copy and demanded that i go there personally to "give my finger prints". Even nationalised banks accept self certified xerox copies...

I have lost my phone today along with sim card.
So i had taken new sim card in near airtel store and told that it would get activated within 4 hours. It's already been 48 hours but the sim card is not yet active. I am not sure whether these guys take responsibility of a customer.
Even after following up so many times, they don't care to reply to my emails. This is the worst customer support i have ever seen.
I don't...

I have an airtel broadband / landline installed at my residence for the last 10 years. The bill plan for this has been the same for a decade. I never got that changed.in the month of may 17, airtel offered me free 10 gb of data, which i accepted. This was start of series of troubles. The bill sent to me for the usage of may-june bill cycle has additional cost of the "free" data offered to me. The airtel billing system has completely gone...

I samadarshi (Bangalore), holding airtel mobile no. [protected]. I got this no two years ago. Now it stopped working, and showing only emergency signal/no service. I am not able to call (Dial & recieve) anywhere including customer care (121). You plz resolve this problem asap. Its very urgent. Otherwise tell me what should i do? Shall i take another no? I tried to call customer care and visited to nearest airtel authorised store they have...

Dear service team,

Hi, this is mr. Shaik khaza from ventrapragada having airtel prepaid connection no. 0091-[protected]. I lost my sim card, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card. I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Shaik...

One fine day your sim card got deactivated for no reason. When i checked with the local store they said it could be a sim fault (In a lethargic way). I asked them the procedures but they denied to help me out since the sim was under my wife name. Hence i gave my marriage certificate since my wife is in hospital for delivery. However, this sim has access to all my bank accounts and office vpn. Then a gentlemen helped me with a new sim to activate....

I got the call from airtel cc (Customer care) to get the new modem and cc informed you will get 40 mbps speed (They did not inform about the speed will differ as per distance). I agreed to take a new connection. They installed a new modem, after being asked about the speed they informed that you will not the 40mbps speed as the main device (Which distribute the internet in the area) is installed far from your house it will not give you 40...

Hi,
I am Shamim, today I.e.7 Aug 2017, I recharged my family phone (airtel bihar no.[protected]) with 148 for unlimited airtel to airtel local and std calls. The money got deducted but no call facility was given. Please resolve it on priority basis keeping in mind the perception that Airtel is looter.
Thanks,...

Respected sir/mam,
I already requested through call centre 121 two times to disconnect my bb connection in last month & customer care executive assured to disconnect. Even then, bill is came for this month also. Kindly disconnect my connection & relieve me from this torture. I can't pay money for this month. Already last month vacated flat.

Regards — b rajyalakshmi....

I got myself registered for the airtel secure plan after they advertised it so much in the t. V.
They claim to provide accidental damage protection.
Now my claim was rejected because they say the insuree was not careful enough.
Now if a person by mistake sits on his phone which was on bed, why isn't it being considered as an accident.
I will suggest people to be careful of this scam of insurance....

I was using airtel prepaid number [protected] for long time. Few months before i took that sim to abroad to receive sms from india. Unfortunately, i forget to keep it in network for about 2 weeks and then while trying to use the sim, i could not connect and saying not in service. Many times i have visited the service center. Since, this number was in bsnl chennai and then i have switched to airtel, they told that, this number will go back...

I recharged for 658 pack which says that local and std calls are free with 1.5 gb free data. They have not mentioned that it will not work on roaming in portal and when i called and asked them to cancel the pack within 30min from the time of activation, since that is not working on roaming, they have denied to cancel the came. They are not willing to change the pack for the worth of that amount....

I am using this postpaid 4g lte dongle from last 2 years but from almost 3 - 4 months, i am facing the network issue. The dongle will connect for 10 - 15 mins and then it will be disconnected and i have to reconnect multiple time. I have complaint multiple time but every time they have guided me to reset my dongle, id, and password which worked only for 1 days then again the same issue.
The current ticket no. Is 78073665 which created...

I was suddenly deducted an amount from my mobile on account of hotspots without my knowledge or wish .kindly refund me the deducted amount as soon as possible as this kind of illegal deduction without the customers will is unexpected from a company like airtel....

I have a 3g supporting handset.. On 4 july i called to cus. Care n ask him about 399 rs pack. I ask him that in 399 rs company gives 3g/4g data/p. D for 70 days and unlimited calling in india anywhere and i have a 3g handset so the 3g internet will do in my handset or not?
Customer care replied me that net and calling both will work in your handset but the speed of internet will be 3g.
After recharging of 399rs the internet...

I'm pooja faterpekar from valpoi goa. I'm not having proper range for airtel sim card here.. Because of no proper range here at valpoi customers don't by ur airtel simcard n if some one had buyed tht sim thn thy deactivate that because of range issues. Most of the people had changed there simcard due to range problem and many of people from our village had stop buying it...
So i kindly request u to look after tht otherwise u will...

Dear sir / madam,
hope you are doing well!!!
i am noticed that, my airtel sim card and network was not worked in united arab emirates (uae) from last month.(my airtel sim no: +[protected] at the same time, i was already communicated in your consumer complaint website via e-mail. I have merged my bank otp, all phone contacts and important official purpose that my sim number linked. Right now my sim has not identified due...

I have subscribers for 999/- rs data pack for 4gb for 28 day on 30 july till august 4 i was able to use it. On 5 they deducted my accounts balance of 300. When ui contacted 198 costumer care they says that mine is 3g sim card i got to upgrade it. But my sim card is 4g.in their records its showing 3g card with number that is different from the i am having. I went airtel store anand gujarat to upgrade new 4g sim card. They told it will be upgraded...

How can airtel accept a recharge on different operater (Vodafone) and give confirmation massage?
My mobile number [protected] is belongs to vodafone operator, today i
Recharged my number using haptik app, in hurry i wrongly selected
Airtel operetor instead of vodafone, after the recharge get pending i
Was pretty sure that the recharge will be failed and amount will be
Reversed to my original payment mode,...

Airtel customer care executive called me to port my number i accepted to port it to airtel from reliance. After sending port sms at 1900. I have given the code to him (Airtel agent). He told me it will take 5-7 days to activate. It has been more than 10 days my reliance service is cut down now. And i have inserted the airtel sim that they have provided it is showing no service. I got the call from executive that your number will be ported...