Airtel Complaints & Reviews

A fraud person pretended to be a bank staff made a fraudulent deduction of inr rs 19990.0 from my sbi saving account yesterday (11/08/2017), 9.00 am, towards a fraud purchase on pos bdr[protected] at airtelmoney txn#[protected]. And the sbi debit card used is 607xx4519.
Please cancel the transaction and refund my money.

Regards,
Rajendra pawar

Dear team
I have applied for liquid damage protection for my mobile samsung note 5. Under this plan there is a cover of 40000 for my mobile and i paid for this but till now i am not getting any update for the same. But now and then executive calling from airtel they told me that documents not uploaded. I have already uploaded the documents in my airtel app. I am going to loss for my mobile. Please take action other wise i have to go to labour court.

Regards
Aamir hussain
[protected]

Hi i use airtel. It's a new sim card cos people told me they have good data packs. Unfortunately, i had done a recharge for ₹499 and have not received data ever since. I also lost balance from my main account. My phone shows i have 4g available but i can't receive or send or browse anything. Its almost 3 days now. And i've already called up customer service people around 5 times. Yet there's not much response. Poor response. I'm planning to port my sim to another service provider.
Airtel needs to work on this issue soon before they lose a lot of customers and vodafone or jio gets them.

I am getting so worst internet speed in my airtel 4g potshot in Bangalore city. i have complained the same to airtel about 15 days back so far no resolution, they them self call they are the fastest 4G network in india. These people seriously spoiling 4g name in india. I want my complaint to be resolved as soon as possible. every time i call customer care they will say my issue will be resolved in 24 hrs but same continues. My airtel Hotspot number is [protected] and my contact number is [protected].

Prof of slow internet speed : http://www.speedtest.net/my-result/[protected]

There is so much advertising and news going on that airtel is offering unlimited free calls and 1 gb per day for 84 days in plan 399. However there is no place where this rechage is available.in airtel app also plan 399 shows validity for 28 days. Why this fraud advertising, if you cannot take on jio. Ihad been a loyal customer of airtel since years, but with this kind of cheating approach, i think its time to change.

Request provide the link where i can do this recharge or i would go to consumer court for duping people who are doing recharge of 399

My mobile no - [protected]

Email - [protected]@gmail.com

Hope you resolve the complain by tomorrow

I has been recharged my pack through online of re.399/- and gave me 70 days call free and 70 gb 4g data free.
Now i grivious by taking call rate and data is chargable.
Even no more uses of data my mobile balanced has been deducted by 8ps/kbps.
So please be needful
I had queried with compeny (Hardik) and complain dated on 16/08/2017 and id was :cwrch[protected].

Hi,

I was facing regular issues while using internet. Use to show 11 gb data pending 4g
But not able to access. I then went out of city my number was stopped. They were asking me to pay first then we will resolve issues. They didn't resolved my complaint when i was using that number. How can i be paying without use of services
They are just increasing my bill. Cut off extra amount from my bill. Otherwise i have to change to other vendor.

Contact me at :- [protected]

Thanks,
Rahul thakur

Sir

The service of my two mobile numbers has been interrupted illegally by an airtel worker on two days i. E. On 09.08.2017 & 10.08.2017.
As we all know that the person, who is working at airtel store, knows everything about the customer.

After communicating with customer care, i came to know that a person working at airtel store shop no 33, ground floor, crossing republic, well bazaar, ghaziabad 201016 having mobile no [protected], had committed this work. He has theft the identity and blocked my mobile number by saying that the mobile handsets have been lost.

This is a great matter of concern & also the matter of great reputation of airtel brand. I request you to take serious action against such staff, so that in future no one can dare to do such type of illegal work & affect the name and fame of the big brand i. E. Airtel


Thanks & regards

Anand kr yadav
Airtel customer

Their is a continuous auto deduction of vas services from my airtel mobile number [protected] today they deducted 100 rs for spuulmovies without my intervention this is done on continuous basis for from services they deduct balance from my number. Previously the amount is less that's why i didn't complaint but i try to connect customer service but i fail to do so by dialing 121. I want my balance back ensure this mistake will not be repeated again...

My Airtel number [protected] is not working properly in my area i.e in Deorali Gangtok Sikkim but where as before my 3G net use to work very well but it's been months that my 3G don't work properly it get switched to "E" and I have complaint this thing to Airtel office as well but no change

Dear sir,

I have an airtel prepaid no [protected] since last 3month which i handover to my sales person. I have received some anty sales strategy by my sales person against the company. Therefore i need the call history to check him. I request you to send me call history of last 30 days on my e mail:- [protected]@gmail.com.

I shall be thankful to you.

I m a customer of airtel since last seven years. Now I'm serving in Hyderabad (near golconda fort area). Here in this location the whole community is facing network problems. As I have 4G handset with 4G SIM but never get more than 2G connectivity which is also occasionally. The experience here with Airtel is worsed and forcing me to leave your services. The matter reported twice to customer care but go in vein. Please have a look on the issue and take action promptly. Since it's a matter of pride for a company which is one of the bests in the field of mob sector. Keep in mind it's happening in Metropolitan city like Hyderabad than imagine but will the conditions in other areas.

My account is with mobile number [protected]
My account is blocked I can't transact any more there is only I can add money but no debit is allowed.
It is very urgent. I want to know the process o[censored]nblocking the account.
I tried to reach you through call but can't find any options to talk to customer care.

The internet speed is very low during the day time. Sometimes I can not even open a Google page. At night, during 12 am to 5-6 am, it works fine. The tower (network strength) of 3G & 4G always remains between 1 to 3 whereas the 2G network is full. Please do something asap as I've bought the 399 plan which is valid for 3 months. If the internet speed doesn't gets better, my money will be wasted.

Thank You

Reference mobile no [protected]
This SMS i received before recharging Rs.194:
Best offers for you
7 194=UL call+1.5GB, 28D

And this Sms and plan i received after recharging Rs 194:
Congrats Unlimited A2A call has been activated for 28 Days on the recharge of Rs. 194

My question is why the difference in before and after recharging

This incident occurred on 10th august-2017 at ooty airtel office.

Around 30 days back, i got my 4g sim from 3g in my 4g handset.
I went to airtel dealer in ooty to put rs399/. Pack. He said this pack of rs399/. Is not valid in my phone.

He told me that airtel have given big / huge advertisements in internet regarding rs399/ packs. But only few selected customers will get this facility.
If you want you can change your this same airtel sim from airtel to jio, who are assuring and providing free facilities as per their commitments. Airtel is publicizing the advertisements in tv, magazines, internet, facebook, etc & are not fulfilling it.

Did an airtel recharge on 10 aug through mobile banking which has been approved but i have not received any recharge on my phone till date.
Recharge confirmation successful
Payment summary
Congratulations, your recharge/billpayment was successful.
Your order id is [protected]
Smartbuy reference n. O:
[protected]
Date : 10-aug-17
Recharge for +91 [protected]
Airtel, mah

Total paid:
Rs. 200

I purchased international roaming 10 days pack in 3000/-on 4th Aug. In India for Russia. Still it is not activated and I am loosing all my important work. Please activate it as soon as otherwise I will forced to go in court.
My phone number is [protected].
I am in Russia now.

I recharged my airtel number with the data pack of 1gb for 5 days rs.95. I was in a emergency situation and needed the help of my data pack. But alas, its didn't get reflected even after the recharge though i got the message that recharge was successful.

Airtel claims that it has one of the fastest network. I have been a loyal customer of airtel and this is how i get rewarded with it!!

Worst experience ever!!

Reaching out to customer is another pain journey!!!

A simple dedicated number to reach to customer can be set up. Not all issues can be solved by the automatic teller support...

That i have made an account on 28th of july of airtel bank. And put into it 1000rs. After that i paid money of airtel mobile bill of rs 410. Soon after i want to pay my airtel bill of other connection. Which is in my name. Pramod kumar agarwal. But as i tried to pay. It says. No debit trasaction is allowed. Plz contact customer care. Am surprised the way. And written mails to we care @ airtel. Money.in.in response to that i received the mail that i have to submitt the addhar card and bank statement. Well without delay i submitted the adhar card photo copy self attested by me and the bank statement. Again i received the mail that bank statement which i sent is to be attested by me. I run to to the shop to get photocopy of bank statement and then attested it and sent to you people.in bank statement bank name waz clear but not the account number. Well just for you people that it can be seen visible i tried to written over with hand. So it should be visble to you people. And sent it to you people. Again i received the mail that it should not be over written or hand written to unblock my airtel money account. Again i run to photo copy shop to get the bank statement done and sent to you people. Again in that mail i written in capital letters that bank account number is not visible so in my previous mail. I did over writng so it can be visible to you. After sending again i received the mail that front copy of passbook should be sent. Well it seems you people are hassing and wasting my time and energy. Well tho i cooperating you people by sending again and again the bank statemnet. Nw the question comes. Is it mandatory to send the bank statement.in no bank source of money is never asked from the customer. Any one can send me money and i can pay from my a/ c to any one. Well till nw i have requested you people to unblock my airtel money. But till now it is not resolved. Well am surprised the way you people are harrasing we customers. Think it is inappropriate. You people cannot ask me the source of money. Even tho am co - operating and sending you bank statemnt.. Hope it will be unblock soon as this ia a case of harassment only. You people blocked the money without giving any reason. Just arbitrarily you people are acting. There is land of law to deal with it.. Banks are to safe gaurd my money and can keep strict vigilannce so my money without my insturction should not go out. But here you people blocked my account without giving any reason. I have to pay the bills. And my money you people blocked. Which is not acceptable in any way. Once again i request you without further delay plz unblock my money account.