Airtel Complaints & Reviews

I had enquired about Airtel DTH a month ago, and since I had a change in plans I did not go ahead with it. And since then I have been getting at least about 20 calls minimum from the customer care and it has become a torture for me. There have been multiple attempts to tell the team that I am not interested and still I get a call back. This is not the way sales work, and being such a reputed like airtel these issues have to be taken care of.
Numbers for ex : [protected]
[protected]
[protected]

Multiple attempts have been done to stop calls from these numbers, but they end up calling from a new number every time.

I have airtel mobile and broadband. In July they made a mistake of sending wrong link in broadband bill. As a result I ended up paying excess to my mobile ac instead of broadband. Airtel fooled me by saying that payment is stuck at the gateway.

After all the investigation when I realized that payment got credited to mobile instead of broadband, I reluctantly paid broadband amount.
By then due date had crossed. This goof-up happened because of tech mistake on part of airtel.

This bill they have charged me late payment fees. I am disappointed.
Contacting customer experience team and CEO is not helping. No one is interested to resolve this issue.
They are clearly cheaters.

My airtel mobile no. Is [protected]
Alternate no. [protected]

I have put an airtel postpaid sim change request two months ago because my sim was broken. I got the sim 5 days ago after 55 days. but still, it is not activated. For the last 50 days, I am continuously going to the airtel store..but they are rotating round and round only. the situation remains standstill. All store persons ignoring this matter by saying it is in process.

I am not the person who can solve this issue to activate my number. This is hardly one day job but I don't know how airtel is managing this stupidity. Your service is completely disgusting and it doesn't seem that you care about your customers.

I am a software engineer and paying too much tax to the government. Due to your silly issue, my sim is out of the network from the last 5 days. It seems that changing the network will beneficiary for me.

Kindly assist with this issue asap and stop harassing your customer.

Postpaid to prepaid migration is denied saying 90 days not completed in postpaid account. But as per TRAI FAQs, migration from postpaid to prepaid or vice versa is allowed without any period stipulation. 90 days mandatory time period is applicable only in case of MNP ( one service provider to other) and not for postpaid to prepaid within the same network and same LSA.

I want port my Airtel number [protected] UPC code not received

I had charged my prepaid mobile number [protected] with various amounts, from time to time about five years back, with the intention o[censored]sing my main balance amount for charging it with different plans (including increase in validity) as and when needed. My main balance is Rs 8, 404. Now, this facility has been suddenly withdrawn by your company, and I cannot use this amount of my money for recharging, as confirmed by your nodal officer. Consequently, the amount of Rs 8, 404 deposited by me with you is stuck and has become completely non-usable for me.

Therefore, please refund my money (Rs 8, 404) lying with you so that I can use it for recharging my mobile as payment for the purpose.

Thanks

Huge time of delay for instalation of fiber around 9 days but not any response of installation

I have tried multiple times (5 times in a month) for portout from airtel to vodafone, but everytime airtel is rejecting my request by saying "PORTOUT REQUEST IS REJECTED DUE TO ERROR IN AUTHORISATION LETTER" and i am assuring you that the letter is in prescribed format.

Kindly get it rectified
Regards
Amit
[protected]

I want to port my number to another cellular network provider, when i am trying to generate porting code I am getting below message
"UPC cannot be generated as there is subsisting contractual obligations with your service provider."
It's been two months I have been continuously contacting customer care none of them are able to provide any resolution all they do, they take time to resolve issue with in 72 hours, and giving false assurance to resolve my issue and then they never contact to me, this is extremely disappointing and frustrating for me as those executives have no idea how to resolve my complain, that it is more than two months Airtel is unable to resolve my issue what a shame for company.
All the want to get my UPC code generated so that I can port out.

I recharged for rupees 58 today for 3gb internet and now it's been more than 6 hours I haven't received any confirmation message on my phone . I request you to solve this asap!

When moved to Germany the Airtel international roaming was working Fine but after 30 days the network status is showing no Service even after the International roaming recharge
Mob Number: +91 [protected]

Hi,

I have taken Airtel Fiber connection for Airtel. Before providing connection they had committed that they will be providing facilities of Internet (Unlimited Data), Call (Unlimited through landline), OTT platforms.

But post connect they have provided facilities of OTT for few days. And they have not provided calling facilities as they had committed through sales person.

As a solution I want that either they should provide calling facility or re-imburse for the services they are not providing to me.

Recharged with Rs. 111 and then Rs 100 when not received the first recharge balance, Ph: [protected] both the recharges are not reflecting in my account.

The transaction is successful, despite no balance has been allotted.

Internet speed (4G/LTE) is very low in our area

This is to bring in your notice that I have recently moved out of country and am facing issue with my airtel prepaid sim .At the time of network selection it shows your sim not supported this network.

Pls note, I recently moved from post paid to prepaid.
This has resulted into no network therefore, I am unable to receive any call or msgs.

Can you please check and help me with this issue URGENTLY.

Mobile no [protected]

Dear Sir / Ma’am,

We received a wrong billing for international roaming raised in the Month of December 2021 and the same is being informed to Airtel team through mail dated 13 December 2021 and we were reminding through mails repeatedly, still the issue is not yet resolved.

We didn't find proper responsible person from the Airtel Team, they were making us to talk to multiple persons on this issue. We don't have one accountable person, time to time we spoke to too many people, end of the day we are not getting the outcome we are expecting.

We request you to look into the below outstanding bill related details

Customer ID:[protected]
Client Contact Number: [protected]
Bill No: BM2236I[protected]
Bill Date: 12-Dec-2021
Bill Period: 11-Nov-2021 to 10-Dec-2021

Kindly look into the request / complaint and do the needful to resolve the issue.

Thanking you in advance Sir,

P. Koteswara Rao
Ph: [protected]

Past from 2 months complaining for network problem like call drop and internet connection but no response

Hello, my name is abhilash i am staying in uae, i want help with activating my sim.my no is [protected].can you please help activate the account and adive me with process and the amount required to activate it.pls note i have a already renewed for 1 year.my email address is [protected]@gmail.com

I started using Airtel broadband a few months ago, and I've been using it without any problems lately. However, I have been experiencing no internet for the past five days and have filed a complaint, which has not yet been rectified. Poor service that is also not provided in a professional manner. Keeping the Airtel-related service going is annoying.

I did recharge of amount 719 for mobile no [protected] from airtel app at 0840 hrs, Showing payment successful but didn’t received recharge. I tried to call no 1 help went to offline airtel shop they say we cant help u did recharge. Totally loting customer as we cant do aginst them.