Airtel Complaints & Reviews

I have already cancelled my connection on 9th May 2022 and have a confirmation from airtel, they claim that i have been retained but i have never received any call from airtel for retention and have never had this discussion with them. Also i am continuously being charged for a service which i am not even using and they call me everyday 4-5 times to pay the bill and email me. Please stop harassing your customers like this.

I recharged an incorrect Airtel prepaid number instead of mine. I haven't gotten any help from Airtel customer service.

Wrong Number [protected]
Gpay Transaction ID :[protected]
Recharge Amount : 999
Correct Number: [protected]
Recharge Date : 08/08/2022

Myself Arun Sharma, I wish to port my Vodafone (VI) sim to airtel as there service/network was good in my area as compare to vodafone.

So on 18th July 2022 I visited to my nearest Airtel store and they explain me how they will do it and how much time it will take, and so I said Okay proceed.

On 20th July 2022 I recieved a sms from airtel : We care for you! Your number [private] is scheduled for port-in to Airtel-Maharashtra and Goa tonight at 23:50:00 hrs.

Now it's been 20 days and no signal in my phone. I talked to customer care, store excutive who port-in my sim and both said same thing -- we can't help u sir just wait for signal or get another sim till that time.

Is this a service, you guys made my life miserable.

Hello,
I purchased Airtel Business Broadband Plan Rs.1, 499/- on 11th June 22 and my Airtel Landline No [protected]. The sales team offered me a 6 monthly plan instead of Quarterly. Even after following up repeatedly since 16th June 2022, my plan is not changed and there are additional charges for not paying the bill and internet is disconnected.
I also need a refund or adjustment towards the bill for resolving the issue related to Google Workspace after 01 1/2 months as I had to pay my existing hosting provider for extending their service.
My work is severely hampered due to this and nobody seems to even bother to respond or resolve. I've reached out to the below mentioned but no response.
1) E Support,
2) Content Grievance,
3) enterprise,
4) [protected]@in.airtel.com,
5) Sandeep Kapoor,
6) Vaibhav Chhabra,
7) Gsuite support

Regards,
Sathish Kumar

Hi,
I did recharge to wrong mobile number. Airtel reversal service 51619 is blocked. I would need help in reverse the transaction & rechange to correct mobile number.

Wrong Mobile no : [protected]
Transaction: OCMRWM[protected]
Correct Mobile no: [protected]
Amount- 459

I have taken new airtel black connection with dth and fibernet i have rewards like ott apps in this plan but airtel is not providing ott apps for me if i raise a complaint on airtel app they willl automatically close the complaint at the end of the day i feel i was betrayed by airtel before joining they said you will get this ott apps after joining airtel no one even respond properly in airtel black they will be telling we have priority customer support trust me they will not even pick our calls properly i feel i was cheated my airtel

I have subscribed to Airtel Xtreme premium services implicitly it gives access to Sony LIV OTT subscription but i am unable to access Sony sports channel. I have raised this concern with Airtel Xtreme on 14th July and following up with customer support on daily basis but there is no resolution yet from Airtel extreme. Everytime I get to hear below statements from customer support.

We deeply apologize for the trouble it has caused you. Please be informed that we have already shared your details with our technical team and they are specially working on your complaint to make your experience better as our aim is to reach up to your expectations level.

Request you to please allow us some more time while we are finding a permanent solution for your complaint.

Your patience and co-operation would be highly appreciable.

Kindly help me in getting this resolved.

Regards,
Frustrated customer of Airtel Xtreme

I have been trying to resolve a complain regarding extremely slow internet speed but my issue has not been resolved yet.

This is not a first time and I am not even in the rural area where Airtel can't reach. I have surrounded with many cellphone towers but I guess Airtel is not bothering to their prepaid customers.

I am totally dissatisfied as to use the internet I have to walk out to other place which is not acceptable. I want compensation for that.

I have attached the proof below.

False and misleading information provided for taking services for Airtel Black Rs. 699/- package

1. Was not informed that it is copper cable. but it is a fibre cable.
when one says fibre cable, by default is means optical fibre cable. Once I dig a little deeper with him, that time he informs about it.

2. He has informed that we can choose Rs. 350 worth channels excluding the free channels. When called up with the call centre they told I can only select Rs. 197 worth channels and Rs. 153 is fixed charges.

4. The broadband guys who came to install the connected, had got an used router which is not acceptable. I have not paid for a 2nd second device. If that is so, then refund 50% of the charges what I have paid.

5. He is ready to close the connection and told me that I will be refunded full amount. So I need not worry for that.
So it seems, Airtel treats customers who questions them and avoids services for such customers.

6. First day I met him to gather the information, then I gathered the information. 2nd day I went to him, and only asked him about the paid channels selection until what amount I can select. He again told me is it worth Rs. 350.

7. I also enquired any hidden charges/conditions are there. Please clarify there itself. he said no hidden charges/conditions are there.

8. It seems he is more interested in selling the product by giving false information and misleading the customers. He damn cares for the customers. He is interested in getting his target achieved.

I’m using iPhone13 for last one year but my FaceTime and iMessage services are not activating with my phone number for last 2-3 months yet it’s working fine with my Apple ID and my jio number.

I tried calling apple support to look into it, but all the settings were fine with the phone, so it’s definitely a technical snag at the carriers end.
I’ve tried calling customer service but they are not able to resolve it.

Please resolve this issue asap.

I have recharged for a certain plan provided by an customer executive.
After successful recharge the channel that customer support executive told me was not available. I contacted them many times, but they are avoiding me and doing some unnecessary add ons with the money that i have recharged.

Kindly solve the issue and take actions.

I had received a call from airtel they said they received a complaint regarding slow performance on xtstream, I thought my family members might’ve made the complaint and since the 5G wasn’t working that well i thought I’ll report that thing atleast. After telling my concern they said they will eventually transfer my feedback to airtel’s executives then they said have a good day and cut the phone. Am i safe from any kind of scam/hack? They even confirmed my name to which i said yes

I Nayan Moni Nandy my port request id JV445761 Process complete 05.08.22. But tower not show to my new Sim device please solve the problem

I want to dic continue my Airtel DTH.
Mob no. [protected]
Thank you

Respected,
The following information was provided to me by Mr. Manpreet regarding the recharge of one Airtel sim on 2022 January 20. Upon his advice, I mailed the Airtel nodal officer to activate the SIM. The issue has not been resolved since today and Mr. Manpreet said to gain recharge, so I followed up on the same, but have not received any reply. I was recharged with INR 1000. I lost my money due to his misrepresentation. Sim is not activated, which is the main problem. Due to this reason, all of my online transactions are pending. I would appreciate it if you could clarify this issue. For your reference, I have attached a short screen shot of the mail

I am very disappointed with the service that Airtel provides - it is terrible.

Hi Team Airtel

1. Where is my new SIM I had ordered from your app?
2. How does one change address on the app?
3. How to speak to a real human at Airtel for help?
4. When will your phone support stop sayin "This is a different department, please call number?
5. Why is every caller telling me your Airtel number is switched off?
6. Why is so hard to make and get calls using Airtel?
7. Why was there no response from nodal regarding the attached emails?

I am very happy more and more people are now dissatisfied with Airtel, because every unhappy customer brings down the value of Airtel

Keep up the pathetic service, you are doing a great job losing customers

Thank you

Respected Sir/Madam,
The following information is to inform you that I was recharged around INR 1000/- for my Airtel sim with the assistance of an Airtel executive named Mr. Mantreep. However, I have not been able to activate my sim due to a number of problems I am facing right now. Since I am abroad, all of my OTPs, such as bank transactions and WhatsApp OTPs, are being sent to that number. So I have sent more than 70 emails to Airtel departments but they have not taken any action yet.

Respected sir / madam
i have done a recharge of amount rs. 99, through g pay . Amount deducted from my account but service not stared by service provider. Upi transaction id[protected], google transaction id CICAgJDotczBRA, intermediary id HGA5P03d[protected], approval reference no [protected], recharge mobile no [protected].
Kindly take a look into the matter. Kindly start my service immediately or return my recharge amount.

Regards
Arka Dey

I recharge my sim pr months
Suddenly my incoming calls stop
And my sms send and coming
I recharge 2 time in 1 month
My number is [protected]

I took a plan of Rs 239 for 28 days validity and 1.5 GB per day. It usually doesn't happen but last 3-4 days I am facing problem in consumption of Airtel data. I usually keep my phone switch off at night. The data is drastically disappearing just within 1-2 hrs after opening 2-3 sites and listening 3-4 songs. It's unbelievable the vanishing of data only few activities.
Do the needful.