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Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
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Airtel reviews & complaints page 1232

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S
shahanjum
from Sonipat, Haryana
Jul 12, 2017
Resolved
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Resolved

I'm not happy airtel services. Customer service do not provide correct information and they do not provide a solution. Sometimes they disconnected the call. I'm still using airtel services but i'm thinking not to use airtel services in future and will not promote to anyone for airtel. I'm very disappointed by airtel customer service. I'm spending lot of money while jio ad other service provider are giving services at cheaper rate. I am missing informed two times and when i called no one is taking ownership to provide a solution.
Sep 6, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 12 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 27, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 12 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    S
    Sachin_ceso
    from Delhi, Delhi
    Jul 12, 2017
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    Address: New Delhi, Delhi, 110059

    This is very bad from today i am complaining so many times on your customer care but there is no solution of my problem. Still from today my sim is showing NO SERVICE. I am tired enough to call you again and again please solve the problem else i will take further actions on this.
    Sachin
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      A
      Arun Kumar Uppar
      from Bengaluru, Karnataka
      Jul 12, 2017
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      Address: 584111

      Hi sir my pripad no. [protected] plz give me i am lone take the porsnel givan plz send me 6 months in coming and out going call ditals my gmail id. arunkumar.[protected]@gmail.com plz send me sir
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        A
        AniketSrivastava
        from Noida, Uttar Pradesh
        Jul 12, 2017
        Resolved
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        Resolved

        Yesterday i directly received a message stating ASK A DOCTOR has been activated and balance Rs 30 deducted. I never opted for this service and also i never got any confirmation message regarding activating this service. Please refund my amount. This is illegal. AS per TRAI rules any service to be activated must be accompanied with a confirmation message that the user wants this service or not . I never got an such message and directly you cut my balance.
        Jul 12, 2017
        Complaint marked as Resolved 
        talked to the customer care 121 and my money was refunded in my account
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Jul 12, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 12 July 2017 .

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          G
          ganesh_chavan19
          from Mumbai, Maharashtra
          Jul 12, 2017
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          Address: Thane, Maharashtra, 421503

          I have changed sim three times from the Airtel gallary, Badlapur west, near station road, but still I am suffering the same problems (since 1 month)
          due to non availability of network on the new one sim I am not able to recied and dial the calls. Due to very bad service, customers like mi are get disappointed with airtel
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            R
            Ranjan Majumder
            from Balasore, Odisha
            Jul 12, 2017
            Resolved
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            Resolved

            Address: West Tripura, Tripura, 799141
            Website: www.airtel.in

            From middle of may 2017 airtel has stopped 4g in my area, jolaibari. From then 3g and even 2g is also in worst position. It connects on 3g but no data is been transferred. I personally contacted with tm, zsm, and zbm too, but in vain. They are very much illiterate about thr issue. My most of the business runs on internet. I have recharged ₹1498 in 3 airtel numbers for internet for 1 year. Now my time and money both are running out.

            Now my issue is that, who will l bear the loss of my business.
            Aug 20, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jul 12, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 12 July 2017 .

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Jul 19, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 12 July 2017 .

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              R
              ramanathan11233
              from Perambalur, Tamil Nadu
              Jul 12, 2017
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              Address: 637403

              I lost my sim and brought a new sim and contacted the customer care and they are giving importance to the customer situation rather they standing on their own company plans i need o[censored]rgent in receiving msg in 2 hours so plz help me provide the msg service within 2 hrs my airtel no is [protected]
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                B
                Bhupinder Rajput
                from Chandigarh, Chandigarh
                Jul 12, 2017
                Resolved
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                Resolved

                Address: Chandigarh, Chandigarh, 160101
                Website: Airtel

                Poor network
                Call drop
                Ur 3g/4g working like 1g
                Taking more than 5 minutes to open google homepage
                Please refund my 349 rupyees for this # 3g
                Totally waste of money by recharging data pack of airtel
                Your website showing excellent data range which is totally wrong
                Please check screenshot for ur reference see the signal in screenshot
                Dec 22, 2017
                Complaint marked as Resolved 
                Still getting No Signal in that area
                Airtel customer support has been notified about the posted complaint.
                Jul 27, 2017
                Updated by Bhupinder Rajput
                No I am still not able to use internet at location shown in screenshot number 2 . Even your open network portal showing excellent signal and Data quality at same location
                Verified Support
                Jul 30, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 12 July 2017 .

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                KarishmaChauhan
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  M
                  mskumar3
                  from Chennai, Tamil Nadu
                  Jul 12, 2017
                  Resolved
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                  Resolved

                  Address: 641607
                  Website: Airtel.in

                  I have airtel 3g sim. I have visited the nearby airtel store in the address pn road, miller stop, tirupur to get the 4g sim and they have charged me rs.50- but did not have me any bill. Even in other local retail shop they have only asked for rs.20-. Where i can complaint about this fraud. Even they refused me to tag my aadhar number with my sim by saying network busy. But in outside retailer is always ready to do the same and asked for rs.20-. Being a physically challenged person i am not able to go to the shop frequently to update my aadhar. Money minded people like this airtel shop should know about this.
                  Aug 30, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 12, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 12 July 2017 .

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Jul 30, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 12 July 2017 .

                  We tried calling you multiple times to get additional details to enable us to address your concern.
                  However, there was no response.
                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  customer made a complaint that Airtel outlets are charging abnormally for sim card. airtel gives a reply it tried to contact the customer, and unable to contact him. and posts the answer as resolved. Airtel can clearly state which is official price for it's 4 G sim cards.
                  Airtel does not specify what is official price for its 4 G sim, but allows its outlets to collect from customer what ever amount, they choose. better if it prints the price on paper cover for the sim card with bold letters
                  Today airtel outlet at Anakapalle, A.P. ( Visakhapatnam district) collected Rs 200/- for it's 4 G prepaid sim. from some customers they are collecting at 100 rupees.
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                    D
                    danumjaya
                    Jul 12, 2017
                    Resolved
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                    Resolved

                    Address: 516267

                    Hi sir, i am from kamalamarri village which comes under chimala cheruvu palli panchayat. We were living 5000 people in our panchayat. We don't any cell network in our area, how can we meet the digital india initiation. We don't any online ration facility due to no network in my village. We are not far away from the world we are just 10km from the manual head quarter galiveedu and just 20km away from constitution head quarter rayachoty. I need your help on this sir to construct a tower.in our village every one educated and doing jobs in governnent, doctor, private, military sector. When ever we visited our village we had lot of issues to connect to the world or government. I recently got married really i faced a lot of issues due to having no network, bridegroom not accepted to get marriage at my home, it almost went to cancellation and quarrel happened. I finally got married at my home but really we faced the problems which can't explain in words. All the works gone twice due to no network in the village sir. Lot of people died due to no network and we unable to call ambulance. We are far away from the world. I am ready to give land and security if the government ready to help us by giving a cell tower to my village. We don't have any networks as of now. We tried to contact airtel no use of now. Please help our village sir.
                    Aug 27, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 12, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 11 July 2017 .
                    We are glad to know that you are interested in providing your land for installation of tower.

                    Please visit www.airtel.in/leap and share your location details on the map. Our team will connect with you for the same to get additional details, if required.

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Jul 27, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 11 July 2017 .

                    We tried calling you multiple times to get additional details to enable us to address your concern.
                    However, there was no response.
                    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      P
                      pawanpatel
                      from Delhi, Delhi
                      Jul 12, 2017
                      Resolved
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                      Resolved

                      Address: Lalitpur, Uttar Pradesh, 284403
                      Website: airtel

                      Dear sir,
                      This is to bring to your kind information, that i, phoolchand, lalitpur lost sim with no. [protected] in bhopal. I therefore request you to please block my sim card and give me details of how to reissue another sim card of this same no.in my email id [protected]@gmail.com.
                      Please contact me in no. [protected] or mail me as soon as u block the sim. For this kind act of yours, i shall be grateful to you.
                      Thanking you,
                      Yours faithfully,
                      Phoolchand.
                      Aug 30, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 30, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 11 July 2017 .

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      KarishmaChauhan
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        S
                        Sandip Paramanik
                        from Kolkata, West Bengal
                        Jul 12, 2017
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi

                        I had purchased an airtel sim no.[protected] while i posted in delhi in 2008. Then i posted to calcutta in dec 2016. On 21 dec 2016, i lost my mobile nokia 'asha' with airtel delhi's sim no. [protected] while enroute from bandle to howrah rly station. Immediately, i tried to trace out the phone by calls but it was switch off by someone. Then i call customer care to block the sim. They showing inability to block as my calling sim is calcutta zone and i have no any other delhi's sim. On 11 jul 2017, suddenly i call that number and observed that someone use this sim illegally. Hence i request to block this sim immediately under intimation to me, please.
                        Contact no. [protected], e-mail [protected]@yahoo.com
                        Name - sandip paramanik
                        Sep 1, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 30, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 12 July 2017 .

                        We tried calling you multiple times to get additional details to enable us to address your concern.
                        However, there was no response.
                        We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        The Landline telephone number[protected] stands in the name of my son namely Amit Parimoo has taken up employment at Perth Australia as such the required formalities for its transfer to my name viz. Arun Kumar Parimoo may kindly be guided at the earliest.
                        Airtel Customer Care's response, Jul 30, 2017
                        Verified Support
                        Dear Customer,

                        This is with reference to your post dated 12 July 2017 .

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [email protected]

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        On [protected], recharged with 349 plan for unlimited local and std calls and data pack 1gb/day for 28 days and now balance not reflecting with o data back and even my phone balance exhausted on iPhone 5s with 4g enabled.How do I solve problem.
                        Thanks
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                          N
                          Nirmal Dogra
                          from Bengaluru, Karnataka
                          Jul 11, 2017
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                          Address: 560098
                          Website: www.airtel.in

                          Mobile number= [protected]
                          transaction id=[protected]
                          wrong recharge amount=149
                          correct recharnge =100

                          would like refund if not possible then do correct recharge
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                            R
                            riteshprakash
                            from Hojai, Assam
                            Jul 11, 2017
                            Resolved
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                            Resolved

                            Airtel payment bank account is blocked

                            My airtel payments account is blocked for account no [protected] for the last few days and i am not able to re-genarate my mpin by providing the personal details required from me, hence please arrange for resetting my mpin or call me back immediately as i need to reload money in my account as the same has been blocked by the company and i am unable to reload money nor rechrage any of my accounts....
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                            Bhupinder Rajput
                            from Chandigarh, Chandigarh
                            Jul 11, 2017
                            Resolved
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                            Resolved

                            Address: Chandigarh, Punjab, 160101
                            Website: www.airtel.in/opennetwork

                            Today i have recharged my mobile with 350 rupyees data pack with 28 gb 3g speed. Before recharging i have checked data range in this area from online website of airtel it's showing good range on website. But it's not true airtel is providing wrong information on website (www.airtel.in/open network). Please take some immediate action against such companies.net is running too slow. It's taking 2 minutes to open google homepage. Please check screenshot for signal not getting more than 2 signal. Even i have tried to use net in dlf it park chandigarh same problem net is too slow
                            Sep 8, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 13, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 11 July 2017 .

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Dec 22, 2017
                            Updated by Bhupinder Rajput
                            I am still getting poor signal quality in that area how can you marked complaint as resolved
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                              R
                              Raghu Manchikanti
                              from Chennai, Tamil Nadu
                              Jul 11, 2017
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                              Address: Bangalore, Karnataka, 560100
                              Website: airtelonlinerefund.com

                              I have opted for Airtel broadband connection and i have paid 3400 rs after 2 months Airtel said this is not feasible in my area and i havent received money yet. This is pathetic service, without checking feasibilty why they have to accept money.

                              This is very worst user experience.

                              Regards
                              Raghu
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                                S
                                Sudhir Dvd
                                from Hyderabad, Telangana
                                Jul 11, 2017
                                Resolved
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                                Resolved

                                1. This is to intimate that my device claim was rejected on 27 jun 2017 and i was told by airtel representative that my mobile set will be delivered in two days. But beyond my imagination, my mobile set is not delivered till now. There is no response on your customer care no 121.in fact after multiple trials of calling on 121, i could not find out which option to select for airtel secure or to talk to your customer care representative.

                                2. I have called six times to oneassist. Till 7 july 2017 they told me that my device will be delivered in one-two days. Now oneassist is saying that they could not provide any update on this and this is the responsibility of airtel.

                                3. Firstly my claim is rejected without siting any particular reason. Secondly my mobile is not returned till date, its been around a month. What an atrocious service by airtel. I don't know about oneassist but i am using airtel services for years. I have never seen such poor state of affairs till now.

                                4. Kindly deliver my mobile on updated address at the earliest.

                                Thankyou

                                Regards
                                Sudhir dhar dwivedi
                                Aug 20, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 12, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post, dated 12 July 2017 .

                                We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                We look forward to receive the required details.

                                Regards,

                                KarishmaChauhan
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  from Raha, Assam
                                  Jul 11, 2017
                                  Resolved
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                                  Address: 851117

                                  I have deposited rs 11, 000/ on 31.03.2017 but till today deposited amount not showing in my mobile number. I have complain several times regarding this amount but problem yet not be solved. Lastly i will be lodge rti against your company. My mobile number is [protected]. I complaint several times in local airtel office, which properitor name is mr. Sharad kumar but not taking any response from their side.
                                  Aug 25, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 16, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 11 July 2017 .

                                  We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Jul 19, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 11 July 2017 .

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    Sadikha Irfan
                                    from Shimoga, Karnataka
                                    Jul 11, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    My phone and sim works on 4g. Few days ago i had put the 399 pack for 70 days. Ive used this offer before also. And it had no problem. But now my data isn't working at all. It works on 2g network when i've paid for 4g network. I've got my phone checked it has no problem. I've tried calling on a 121 and tried complaining and it never works. This is very disappointing.
                                    Sep 2, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 30, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 11 July 2017 .

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      neeraj1465
                                      from Kanpur, Uttar Pradesh
                                      Jul 11, 2017
                                      Resolved
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                                      Resolved

                                      Address: Jhansi, Uttar Pradesh, 284001

                                      From: neeraj srivastava
                                      96/8a, civil lines, jhansi, up, india phone: [protected], [protected] email:[protected]@gmail.com
                                      Sir,
                                      I have a connection of airtel digital tv id no [protected] at civil lines jhansi up east circle, on 29th june my tv shows no signal i contacted airtel digital tv office they send a technician he told me that your settop box is not working i say it is on garantee but he refuse and charged rs. 350/- for that after the same day once again my tv shows no signal i contacted many times today he came and took away that settop box so i am in great hardship and feels cheated by the local airtel authorityes and from 29th june to till now i am without tv kindly pursu my matter as no one lisining me as i registerd complaint twice of airtel voice system at last i am helpless and thinking to diversify any other brodecaster so help me please and inquiry the matter for charging rs. 350/- in garantee period also.
                                      Thanking you

                                      Neeraj srivastava
                                      Date:[protected]
                                      Aug 20, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 12, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post, dated 11 July 2017 .

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      KarishmaChauhan
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Jul 19, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post, dated 11 July 2017

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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