Airtel Complaints & Reviews

I have recharge rs 399 offer for 4g sim 84days by airtel bank i received sms that u r recharge get success but when i chake the balance i will show zero balance that means my recharge not success my transactions id your airtel mobile [protected] online recharge txn id[protected] of rs 399.0 has been initiated. Please keep the txn id for future reference.

I have a old number which i have not used for a long but now i want to reactivate my number.I have a airtel prepaid sim card. i am trying to call customer care from 1 week but they are not answering to get my connection re-activate.but no help from company side
please help me

Poor network at office premise. Lodged complaint ref. 77348981 dated 30/06/2017-no response. Again lodged complaint dated 11/07/2017 ref. P[protected]. Technical team conducted survey on 14/07/2017. Poor network confirmed. Recommended for installation of booster to resolve the network problem. We are the esteemed customer of airtel having twoo broad band, one landline & more than 30 mobile connections. Till now there is no result.

Airtel looting people in daylight. They promise on their website 5gb data pack for 28 days in rs. 499, but actually gave me on 2gb. My number is [protected]. I called on 121. They deny that any such problem is there. This is blatant cheating. Shame on you airtel.

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Hi! Team,

I am your customer from last 5 years i was activated this number in wb then i moved to mp in 2015 and i transfer this numbers to wb circle to mp circle in 2015.in month of march or april i got a offer from airtel for rate cutter @12 rs i got 25 paisa local and std call for 56 days validity however in 21 july my offer validity got expired and i called up in customer care to re activate the pack i was spoken with the agent her name was usha she told to this offer is still available in my number and i can reactivate the offer however at that point of time i don"t have enough balance to activate the plan. So i recharged my number the the same agent ushe she called me back and told me that she can activate the plan from her end i told her to activate the plan however the plan was not yet activated so in 22 july again i called up in customer care to know the reason why the pack was not activate and i asked to the agent to transfer this call to manager but the agent are not much trained the don't not how to handle the customer however i was spoken with the manager (Ajay) he promised me on 22 july that he will look into this matter then in 24 july he call back me and told he that there is some system issue that my number is from wb and this 12 rs offer is for wb customer so in can not activate this offer and he is going to highlight this issue to consent team to activate the plan in and he call me back withe 24hr however it more than 72 hr and i still did not get any call from airtel.
I am unable to use my number because the call rate was too high without rate cutter. I am sorry to say airtel and his customer care service is very bad if you guy are unable to do any thing so stop doing the fake promises

I have lodged several complaints from july 20, 2027 till date, july 26, 2017 about slow internet speed of my wireless wifi router no [protected] provided by airtel mobile service provider. The tests by ookla at different time zones are: upload below 1 mbps and for download just about 1 mbps. No action seems to have been taken by the service provider to resolve the issue.

Dear sir/mam
As i talk to you on 20th july you were saying to resolve our phone & connection problem, plan change but from your side still our problem not short out, why we pay bill when we are not properly using your serveses, pl disconnect our connection when you are unable to short out our problem.

Meenakshi tyagi
[protected]
[protected]
Meerut.
Opp. Sambhu nagar, madusudan arcade bagpat road meerut.

I am facing the issue, i have paid my 3 months advance and requested for new connection.
Reference number : caf no:- rtblr7259877

Payment was made after the feasibility checking from airtel, but this is in worst stage now, its already more than 5 days, technicians are coming to home and telling some useless excuses and its lagging when i tried to cancel it, customer care people trying to convince me its happening for a while,

I am totally frustrated i don't know whom to drop the mail whom to call. Please help me with that, if you can.

I m on infinity plan 799... Since my net was consumed too quickly (Also airtel fault which was explained last month) they said they ll give me additional 3 gb free on my net plan free of charge... And this month my airtel bill is 1654 which i m not prepared to pay until u rectify the issue at hand. Kindly help me with my problem and correct the billing amount and send me the modified bill i will pay

Mistakenly i recharged my mobile no [protected] two times, on 26/07/2017 with an amount of 499 each time, when i contacted the customer care to cancel the second recharge, they flatly refused to do so and told me that you should have taken care before recharging, when i asked them to give atleast double benefits of recharge, they refused and told me that your recharge will be valid only for 84 days which is the benefit of a single recharge.
This is not the business ethics and also their customer executive was very rude in behaviour, now i am thinking of porting out all my airtel no.in my family.

I've switched to airtel postpaid recently (Just 10-15 days ago). From the day of postpaid connection activation, i'd never had 4g signal and also i wasn't able to use 3g connection either most of the day. I've raised this complaint on the first day of my postpaid connection activation, but they keep saying this will be resolved in 48hrs, but never resolved till date from the activation of the connection. I regret switching to airtel and aircel was much more better.

Also the data balance is reducing without usage. I definitely know that i used only 1.9gb of data in my mobile and i've proof of that since i can see the exact data usage in my phone, i use iphone 7 plus. But they say i've used 4.1gb, how cheap they are. I've raised this complaint on this one also, but they do not respond to this and they don't care how many times i call and raise a complaint and just wasting my time.

Also they mentioned that there will 10gb will be credited to my account once i switched to airtel but that never credited to my account and never had an option in airtel application to claim.

What kind of cheap behaviour is this? Cheating customers by fake offers and fake data usage and their customer service is worst. I want to switch to another network immediately.

My number : [protected]

And one thing, if every customer started to note their exact internet data usage and find the internet data cheat you are doing you guys will be in great trouble!

I had received an offer message from airtel.

My mobile number is: [protected]

Bahubali offer!
Rs399=unltd sabhi call+84gb 3g/4g (1gb/din) 84din
Rs198=unltd sabhi mobile call+1gb 3g/4g, 28din
Niji upyog hetu
T&c. Click airtel.in/5/m

But after recharging, i did not get any offer and now airtel is neither giving me promised offer nor they are returning my money.

I have also shared the screenshots of the messages and the other required details and i am sure they can verify the authenticity of the message very easily.

What can i do now?

I have done the international roaming recharge for saudi arabia of my airtel no.: [protected] via my airtel app of rs. 3999/- plan. But plan not activated as customer care shared it was not for saudi arabia, it was rs. 3998/- plan. It was no where shared in the details of my airtel app.
Required refund for my online transaction for no clarity given

Sir,

I would like to complian about the network coverage of airtel in my village, as we are not getting even proper 2g network, forget about 3g and 4g.
If possible please correct the same as soon as possible.

Name - sharath
Mail id - sharath. [protected]@gmail.com
Address - mathkur, kakol post, hesaraghatta hobli, bangalore north, pin - 560089, karnataka, india.

Regards,

Sharath kumar

I have an airtel prepaid connection number [protected]. Whenever i was in roaming i am unable to make outgoing calls, but receive incoming calls. When i am in home network i have complaint lots of time to customer care and they said it has been solved, but the problem remain as usual. Now i am in roaming and facing same problem. I am really fed up with this kind of poor services from airtel

I am working in united arab emirates (Uae) country till now from more than 4 years back. I was used in my airtel new prepaid sim number has more than 18 months in india and uae. So few days before my airtel sim was not worked and network symbol also not appeared in my mobile. So i want recharge and in my prepaid airtel sim activate. My india airtel sim mobile no - +[protected]. Request you to give me the solutions for the same. My e-mail [protected]@gmail.com, my uae no. +[protected].

My customer id-[protected]on 8th july my old setup box replaiced by new one once again my setup box not working. I hv lodge the complianref no.63535953 but service center is not ready to replce with new one and every time they demand engineer charge without solving the matter. Old box or adopter or local made rectified box replced in the name of new one. Service center incharge has adopted the process of cheating the customer. Kindly solve this matter and install new set up box by today without delay and reverse back reply me my mobile number is [protected] mail [protected]@yahoo.co.in

Can airtel help me to locate the above cheat mobile numbers. I wrote a compliant to irtct just now referring my mobile no [protected]. Within second i got a cheat asking in poor hindi not even knowing english some details and ask for my atm card no just now another guy called. How i know the genuine persons and why these frauds are exploiting e cards and debit cards at the expense of irtct.. What the hell they want my atm card no. Just now i called back those two numbers and the cheats are blocking my calls. I am expecting more cheats if i am not writing this or if airtel not respond.

Dear sir
I wish to complain about my painful worst ever experience with airtel broadband!!!
I had applied for a new broadband connection with airtel through online portal on 21-july-2017 from the area virugambakkam, chennai - 600092. My order id (Crf) is : tnpg078744. I had provided my details online for the new connection and i was contacted by a csr on the same day regarding my interest in airtel 's broadband plans and connection. An executive came to my home and collected all my relevant information and documents. I was told to pay the activation fee for which i chose to pay three months rental in advance for waiving off the activation fee. I paid an amount of rs. 4598 immediately in front of the executive and gave him the payment transaction id for specifying in the application form.
After he left, till date i am struggling to know the status of my internet connection. I called the call center so many times and finally yesterday they told me that my application is in rejection status because email id was not mentioned in the form. I had to call them multiple times only to know that my application is in rejected status. Before paying the amount, i was contacted numerous times by the csr but to know the status, i had to follow up many times. They did not even had the courtesy to call me and convey that some detail is missing. They are blaming some other departments and trying to escape my query. Till date i have not been contacted by anybody about my connection. Its only me who is following up constantly for my connection. Everytime i call the customer care, they keep telling me that within 24 hours an executive will call you, but i have not received any calls so far!!
This is my worst ever experience with airtel. I did not even imagine that the service will be of such low quality and the customer care will be so much lethargic about a consumer's connection request. I feel that my money is lost because the response shown to me so far is so bad that i feel airtel is not in a position to provide the fair service i deserve for the money i paid. Kindly help me in this regard and please create awareness in public about the poor service provided by airtel. Please help me sir.

Hai sir,

i am your prepaid customer.my mob num is [protected]
i want my call list of last 7 days.i will be very much thankfull for you to provide my call list.
My email ([protected]@gmail.com})