Airtel Complaints & Reviews

Mob no. [protected].
I got the sim from airtel ten years ago when i was unmarried. I got a message yesterday saying that i have to reverify my connection using aadhar card. I got married before aadhar cards were issued in india therefore my aadhar card shows a different name (Husbands name) as compared to my maiden name which was used to purchase the sim ten years age. Saff at the airtel gallery refused to re verify my connection for this reason. I am aware connection will be discontinued by february next year if re verification with aadhar card is not done.
Customercare says that they cannot attend to this problem and cannot lodge a complaint but they were kind enough to take feedback with reference no [protected]. I have additionally put in a complaint on your website pr[protected].
One week later here i am.

Priyanka

I have already been registered mobile number [protected] but not showing me balance amount of dth tv i d [protected] bcz i am trying last week regularly but not showing my account balance. I am facing problem since last week. If my mob. No. Have already been registered that why create the problem at your system, i not understand why you are doing the problem to customer. It is very regret in this matter what is creating the problem now last week, now it is requested to you as soon as possible may be able to help me in this matter today. My dth id no.[protected]. From:-er. Dpjain (Xen (Retd)-avvnl. Cont. Mob. No.[protected]/[protected]. Thanks.

Subject: refund of money due to online fail transaction
I have done an online payment for airtel recharge from airtel website on 04/07/2017.
An amount of rs200/- has been deducted and transaction was unsuccessful.
The transaction as per airtel website is as follow.
Transaction reference[protected].
Your payment for rs 200 on 04 july 2017 sorry the recharge was unsuccessful.
I am loading a screen shot for your ready referene.
Kindly refund rs 200/- at the earliest.
Thanking you.
Email address: [protected]@hotmail.com
Mobile no [protected] for whom recharge was failed

I had subscribed for yearly subscription package, and i have paid 4500+- in advance hoping for yearly subscription.

But after 6 month, my subscription is over, contacted customer care they confirmed for 4500+ recharge for yearly subscription, but they give excuse that you have not called customer care. But package is marketed for yearly subscription after 6 month they told its your fault.

I requested disconnection

I would like to spread some light on this airtel secure plan offered by airtel. I subscribed this plan for my mobile. Then, my mobile got damaged on 1st july and i was trying to get my claim under this plan. When it comes to claim process they simply rejected and gave invalid reason. They have kept my mobile for more than 15 days and rejected my claim saying "improper handling". I was enquiring them why it is not covered under accidental warranty. They have given a new description to accident like external force leading the damage (I wonder what it should be a gunshot). I did google also, there i couldn't find their description. It is totally fraudulent and i m suggesting you all not to subscribe this plan. Airtel is looting money from this plan and not at all providing service to the customer. And the best part is that even after rejection of my claim, they have sent some other fully damaged mobile to me. They kept my mobile more than one week with them and now they sent some other damaged piece. I fed up with this airtel secure plan. Now i m fighting to get my own mobile from them. I demand justice and proper action should be taken against airtel.

Hello, i am rohit parihar from beawar rajasthan. My airtel app se mene 28 june ko 100 rs. Ka recharege kia jisme 100 me 100 full talktime mil rha tha but muje 83 rs hi received huye h jiska mene screenshot bhi dala h... Jab mene customer care se baat kari to vo log bolte h ye offer 29 may ko khatm ho gya h mere pas uska recording bhi h but muje iska koi bhi notification messages ya mail nahi mila h jisme iss offer ko khtm krne ki information de rakhi ho... Airtel valo ko pehle inform karna chahy taaki customer ko knowledge me ho... Jab offer khatm ho gya h to usko app se hata dena chahy but airtel vale ise show krke customer ko gumrah kar rhe h... Mere pas iska video bhi h jo ki yaha upload nahi ho rha h please airtel valo pe sakht karyvahi ki jaye... Thank you

Hi,

I, ankit dhingra, had lost my airtel sim card no. [protected] (Reg. State: jharkhand). I want to block the same so that i can get a new one from the airtel office. However, i am not using airtel at the moment so am unable to do this via my mobile phone. Please help me out here to resolve this issue.

Thanks & regards,
Ankit dhingra
[protected]@ymail.com
[protected]

I had requested for the broadband connection on the 28th of june. The documents was submitted on the same day and an online payment was made for rs. 500. Then, 20 days later airtel stated that they could not provide a connection. I had requested for an online refund to which they had stated it would be done in 2-3 days. Later, i received a check from airtel for rs. 500. The problem is my name on the check is incorrect and i cannot cash it. I have contacted airtel several times after that and there is still no response. I have posted it on facebook, twitter to airtel presence and i have received no solution. This is the way airtel makes their money. I would suggest that you think 100 times before you sign up with airtel.

I am getting unsolicited calls from airtel bhatri for a data card number which my company had asked me to take on my id and the number was asked to be closed by my company after making full and final payment.

Now i am getting calls from a lady st kaushik her number [protected] claiming she is a lawyer from lok adalt and she will send a legal notice for the payment which was already done by my company.

I request your kind help in resolving this matter as i am not a high income group person and i am already undergoing medical treatment for my health issue and this is adding on to my agony.

I have proof of payment made and request for number closure.

Regards,
Shivani sharma

Sir, yesterday I use airtel money app to recharge my bsnl no. Money is cutting in my wallet .msg also showing recharge successfully. But recharge is not done my bsnl no. Please verify. My transaction I'd no is[protected].do the action for my money. U recharge r return my money to my account.

Airtel is proving to be the worst customer service provider. I had a dth for which i have repeatedly complained and still it is not resolved.

Now my broadband has serious issues and it is still not attended to.

I have been complaining since 10th june 2017 and i am yet to get back from the customer service.

My broadband is very slow since it has 4mbps speed and the airtel person has asked me to change to 40mbps speed i will beed to change the modem.

Till date no one has come to attend us with any solution.
They had sent a cartoon to check the issue, and he walked in and walked out and refused to even speak to the customer care to explain the issue.

The speed is very slow & we are paying rs. 1500/- per month for no internet.

As always airtel only knows to cheat.

This is the only airtel product i have and hoping to throw it away as well. Totally disappointed.

Dear airtel,
My name is neeraj gangwal. I have taken an airtel broadband plan and landline connection of rupees aroung 850/month.in this plan my internet speed is 8 mbps for 130 gb and after that speed will be 512 kbps. But after 30 gb the speed is reduced at 512 kbps.

Please resolve my problem as soon as possible.

Connection name: neeraj gangwal
Address: 401, 402 shell tower, opposite pizza hut, sapna sangeeta main road indore (M. P.) 452001
Plan:

False airtel promisses about 4g speeds. You have false advertising that even in hill stations we will get 4g no buffering speeds. Bull # airtel, even in hyderabad-abids area in ace institution in suryalok complex we are getting a sensational highest speed of 0.42 mbps which is possible only in airtel that to in 4g wow so great of you people. Mistake was mine shifting from jio to airtel where jio gave me 6-12 mbps speeds. Its very bad airtel.

Hi,
For more than 1 month customer care has been providing me false and incorrect information realted to my mnp issue. I have raised my concern many timea but no one has responded. My postpaid number [protected] is inactive for more than 1 month for airtel's mistake.
Please arrange callback on [protected] urgently.
Only option left is legal option

Regards,
Upamanyu mukherjee
[protected]

No network coverage in my residential locality since 5 months. And at other places network quality is poor. Even after raising multiple complaints on the network issue, i didn't get any resolution to it and my complaint got closed without intimating to me.

Even call diverts are not getting activated on airtel network, which i feel as a forceful event to make the customer suffer. For activating the call diverts i approached customer care on 121 and they advised me to visit a near by airtel store for support. I visited a airtel store and there i was told it's a technical issue many customers are facing the same kind of issue.

Sir airtel 4g net ki speed bilkul bi sahi nai h network bi sahi nai aa rha 2.3 month se bohat bar ditibuter or tsm se ke diya h lekin abbi tak kuj bi ni huaa by jasbir telecom ghoman [protected]

I have airtel sim no [protected] postpaid no from lucknow.
I have noticed that airtel has activated game buzz services repeatedly on my phone and charging excess bills. This is despite cancelling the request, moment i recieved activation message.
I never opted or requested any of such service?
Airtel service trees are not helping in this matter and advising to send sms to stop the service.
Request airtel to reverse excess charges and investigate how these services are being activated without my consent.
J singh.

Airtel,

Mobile no:[protected], user: mohd. Umer jameel.

My issue is still not resolved and its high time now. Before the issue was that i got the sim from your office and left that back in india and after some time i came to know that same no. Was issued to another user and that is not understandable at all that how it is possible.

Later new sim was issued according to your email and it was handed over to my relative in india. As per customer care executive, he got instruction from my relative to disconnect the services but as per my relative that never happened.

Now the issue is not resolved, hanging in the same position. I have not used my sim once and the sim is not even working, neither i received a bill or any email correspondence regarding that.

I am really disappointed and dishearten from the scenario and have tried earlier also to contact airtel but no responses.

I am working here in uae under govt. Sector and i don't have that much time to keep asking you again and again for these kinds of issues.

Now i will make sure that whenever i will visit india, i will file a legal case as this is not at all acceptable, paying also and not receiving services at all. I think as we are not in india, companies are just taking money from nri's as they think that we can not do anything or we will not raise issues to authorities.

Upon issuance of the sim, i requested for the bill on email also but you can check, i have not received a single bill till now.

I did not raise the previous issue also but as per my point of view that issuing a sim to me and then later to another person can create any problem to me. I regret now, not taking legal action that time as no one from your side can take guarantee that the sim was in right hands or not. I doubt that now also your company might be playing around and fooling me.

I am attaching my payment receipt for the sim card, my id and other correspondence documents that were presented last time.

Do reply if you can resolve this issue or not, else i will have to take care of this.

Regards,
Umer jameel
[protected]

This airtel is only for net work but not for internet or data purpose, but gio is for both purpose network and for lovable data too also
Day to day the people are going for port from airtel - to - gio but still airtel is not decreasing its data packs rates.
Why this much cost for 3g data even their is no any good name of airtel in the market right know
Just decrease the rates costs of data packs then i hope u may be can stand in the market

Dear sir,

I had a post-paid account with airtel. Now i want to block my number because i had lost my mobile along with the sim card today (I. E.,[protected] at 7.30 pm. My post-paid number is [protected]. So, i would request you to kindly block my number (I. E., [protected]) as early as possible. Otherwise somebody may misuse it. Hope you will do the needful and oblige.

Thanking you,

Best regard,

Bipul kumar das
[protected]
Kalyani-741235