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Airtel Complaints & Reviews

2.1
Updated: Feb 27, 2026
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Airtel reviews & complaints page 1245

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V
Venkatasubramanian .Balasubramanian
from Chennai, Tamil Nadu
Jul 2, 2017
Resolved
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Resolved

No signal airtel dongle

Address: Bangalore, Karnataka

I have benn using prepaid 3 g airtel dongle # [protected]. During the last 10 day's
The signal is not thereally and suddenly
It has become edge airtel instead of wcdma. My complaint number 49766356
And they make a mockery of calling me twice to get my house address repeatedly
But no action forth coming. They keep shifting the goal post by shifting the
Probable end date to attend to the complaint. Amother...
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R
raghavendran sethumadhavan
from Chennai, Tamil Nadu
Jul 2, 2017
Resolved
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Resolved

Address: 600117

Charge of rs. 150 being charged for 500 mb for 7 months. When i raised a complaint with sasikumar 2 weeks before i was promised a callback within 72 hours for calculating the amount of waiver. No call was received and when i called today and explained the details again, prem, so called floor manager said he can arrange for 3 month waiver only (Rs. 500). How can you take my money and say that only 500 can be reversed. I am not begging you, i am asking you to return my money. Prem easily agreed when i said i will switch over the relationship. I have a vintage of 12 years with a credit limit of rs. 14000 and this is how your team reacts. If this is the way you go by your business, airtel will quickly closed off with all consumers opting out.

Regards
Raghav
[protected]
Aug 31, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2017
Airtel Customer Care's response
Dear Raghav,

This is with reference to your post, dated 02 July 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 31, 2017
Airtel Customer Care's response
Dear Raghav,

This is with reference to your post, dated 02 July 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 31, 2017
Airtel Customer Care's response
Dear Raghav,

This is with reference to your post, dated 02 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    R
    Rajadprnce Raj
    from Allahabad, Uttar Pradesh
    Jul 2, 2017
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    Cmmon there are about tons of fans addicted to animax... Its time airtel should reconsider about the channel#plz bring back animax... Why not if you there are so many subscribers eagerly waiting for your response... It wont b a loss for u... We are really not interested in childish cartoons... God bless airtel
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      N
      nuravramuk
      from Someshwar, Karnataka
      Jul 2, 2017
      Resolved
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      Resolved

      Address: 560018
      Website: www.airtel.in

      I have been using airtel 4g hotspot from the past 2 years.

      Recently, i noticed that there was no 4g network connectivity in my area. Using 3g is also hopeless, as it drops way too often.

      I contacted the nearby airtel express centre and they say that they are also facing the same issue, promised to resolve within a week. And it has been a month, they still say the same "dialogue".

      Raised a complaint with the customer care and have called them nearly 100 times only to know that they have kept the complaint in their so called "on hold" status. The replies i get for each and every email i send them will be the same as it is always copy pasted from the previous replies.

      And finally, after all this time and several efforts to catch hold of the supervisor over the customer care, he casually says "your wish" when asked whether to change the connection. No responsibility at all.

      Isn't this great?
      Aug 6, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jul 03, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 02 July 2017.

      We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

      We look forward to receive the required details.

      Regards,

      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        S
        Sagar Vg
        from Chennai, Tamil Nadu
        Jul 2, 2017
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        Address: Hassan, Karnataka, 573122
        Website: [email protected]

        My airtel sim card is not in my name ...please change the name as per my name sagar vg [protected]

        my number is [protected]
        change name as sagar vg
        Jul 02, 2017
        Updated by Sagar Vg
        please change name as sagar vg [protected]
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          N
          nandita26
          from Bansi, Uttar Pradesh
          Jul 2, 2017
          Resolved
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          Resolved

          Address: 201005
          Website: BROADBAND LANDLINE

          Broadband land line connection continue as name of my husband
          But he died on 17 march. I have no money to sufficient for payment. After economic condition is only bread. So request to your department please waive off all dues... And line need to be urgently dissconnect.

          Land line number[protected]
          Add 991/103 shalimar garden ext 1, shahibabad, ghaziabad
          Aug 19, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Jul 06, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 2 July 2017 .

          We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Jul 14, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 2 July 2017 .

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            C
            chandrashekhar lakavath
            from Giddalur, Andhra Pradesh
            Jul 2, 2017
            Resolved
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            Resolved

            Address: 508280
            Website: Airtel

            I bought Airtel Top-up voucher card worth of 30Rs/- while scratching card i lost few numbers on my card.i called to customer care they replied as " it is not possible to recharge"
            My question is: why i can't recharge? Even it is confirmed as i didn't used that card..!
            Airtel Company should provide such option to link serial number and voucher card or further option for recharge.otherwise customer get lost
            Finally i change network to jio or idea etc.
            Aug 20, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jul 02, 2017
            Airtel Customer Care's response
            Dear Mr. Lakavath,

            This is with reference to your post, dated 02 July 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Jul 06, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 2 July 2017 .

            We tried calling you multiple times to get additional details to enable us to address your concern.
            However, there was no response.
            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Jul 19, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 2 July 2017 .

            We were waiting to receive your contact details to enable us to address your concern.

            Since we have not heard back from you, we trust your issue has been resolved.

            If you require further information / assistance, please write to us at [protected]@in.airtel.com

            Regards,

            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              V
              Vinay Shishodia
              from Noida, Uttar Pradesh
              Jul 2, 2017
              Resolved
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              Resolved

              Address: Ghaziabad, Uttar Pradesh, 201012
              Website: www.airtel.in

              Regarding for my number [protected] I'm approx 10 years relationship with Airtel my sim stopped working they change the sim on 28th June 2017 today is 2nd July Airtel not able to activate sim every time cooking new story some said because of GST problems. trying to number portablity also but without activativation you can't do anything. Never go with AIRTEL worst service in world I have landline in my home that also I will disconnect. Wrote number of mail but every mail new answer will activate within 4hrs or will activate soon we are working on it
              Aug 5, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jul 03, 2017
              Airtel Customer Care's response
              Dear Mr. Shishodia,

              This is with reference to your post, dated 03 July 2017.

              We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

              We look forward to receive the required details.

              Regards,

              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                S
                Simon narzaru
                from Kolkata, West Bengal
                Jul 2, 2017
                Resolved
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                Resolved

                Address: 783394
                Website: Www.airtel HD TV. Com

                I simon narzary, village no2 bengtol, postoffice - bengtol, dist - chirang btad assam, pin-783394, ps-runikhata, airtel i'd number [protected] registers mobile number [protected] has been deactivated.. So i want to change the number in these new airtel number [protected] so that i can get all the following information from the company if you kindly do that i would be very thankful to your company.
                Aug 19, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Jul 19, 2017
                Airtel Customer Care's response
                Dear Simon,

                This is with reference to your post, dated 02 July 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  N
                  Nidhin Ravindran
                  from Bengaluru, Karnataka
                  Jul 2, 2017
                  Resolved
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                  Resolved

                  Website: www.airtel.in

                  I requested to port cell phone number from airtel chennai to airtel cochin without any change in number. I got this request completed in july 1st. But on july 1st i had done a recharge for 749 rupees to get 84 gb internet balance for 28 days, before cellphone number porting occurred.

                  When the number porting happened i lost this recharge benefit as the internet balance came down to 500 mb from 84 gb. Since my recharge for 749 is not taking effect i want either my 84 gb for 28 days to be reinstated or credit me back my 749 rupees recharge in vein using my airtel app via my debit card

                  I contacted airtel. They are telling me to forfeit this 749 rupees as they cannot carry forward this data balance as the recharge was done when the number was registered in airtel chennai circle and now airtel cochin guys cannot do anything. They informed me they could only carry forward talk-time balance

                  749 rupees is a big money i cannot simply forget it. I recharged and i could not even reallly use it. Before that the porting occurred and my internet balance is just 500 mb. The transaction id for the recharge is[protected]. As per the recharge on july 1st airtel is supposed to provide me 84 gb internet for 28 days. But on july ist itself the internet balance came back to 500 mb. I believe it is airtel system limitation that they cannot carry forward the internet balance but if they cannot do this at least credit me the money back so that i can use to get internet for the amount.
                  Aug 12, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 11, 2017
                  Airtel Customer Care's response
                  Dear Nidhin,

                  This is with reference to your post dated 03 July 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    A
                    Akshay Kumar Soni
                    from Noida, Uttar Pradesh
                    Jul 2, 2017
                    Resolved
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                    Resolved

                    Address: Bikaner, Rajasthan, 334001

                    I use airtel from long time but now i think i hve to go for vodafone bcz airtel your 4g network is soooool bad you give only 500 kbps and vodafone gives 1.5 and 1.8 Mbps speed of 4g

                    Sorry i turst you airtel
                    Plz dont call your network is fast stop that and fix your problem i m very frustrated from your services i pay 400rs and i get bad experience
                    Aug 11, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 02, 2017
                    Airtel Customer Care's response
                    Dear Mr. Soni,

                    This is with reference to your post, dated 02 July 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Jul 06, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 2 July 2017 .

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      G
                      giranmandeep
                      from Shimla, Himachal Pradesh
                      Jul 2, 2017
                      Resolved
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                      Resolved

                      Address: 136129

                      I just have opted for Bharti Airtel services because of its good and strengthen network. But there is no range in my hometown area mentioned in my billing address as network signals are very weak. Normally there is no network as only 1 tower bar appears which is not for all time. Most of the calls are dropped out and mobile is range shows NO SERVICE most of the time.I have raised request in this regards but no solutions.
                      You are requested to either give solution to issue or port my no before 90 days period.
                      Aug 12, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 06, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 2 July 2017 .

                      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      KarishmaChauhan
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Jul 12, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 2 July 2017 .

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      KarishmaChauhan
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        P
                        Prosenjit Majhi
                        from Kolkata, West Bengal
                        Jul 1, 2017
                        Resolved
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                        Resolved

                        Address: Howrah, West Bengal, 711106

                        Dear sir
                        I am a consumer of airtel digital tv. My id is [protected]. Airtel digital tv has suddenly withdrawn the chanel no.133 that is zindagi without prior notice of this although i have that chanel in my package. When i enquired about this the customer care executive informed me that i would no longer be available to see the chanel. I am very disappointed about this kind of poor service. I am paying them for entertainment but it is now hampered due to this.
                        There fore i am requesting you to look into this matter and please do something so that they stop harassing consumer. I am compromising my entertainment. Please do the needful as early as possible.
                        Yours sincerely
                        Prosenjit majhi.
                        Aug 6, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 02, 2017
                        Airtel Customer Care's response
                        Dear Mr. Majhi,

                        This is with reference to your post, dated 01 July 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Jul 06, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 1 July 2017 .

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          K
                          Ketan Choudhary
                          from Gurgaon, Haryana
                          Jul 1, 2017
                          Resolved
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                          Resolved

                          Address: Meerut, Uttar Pradesh, 25001
                          Website: Aitel

                          Dear Airtel i m an retired person and due to old age committed mistake plz help me correct it. I wanted to get recharge of 296 3gb 3g data plan but accidently got 299 plan activated. This 299 plan is for 4 day unlimited calling but when i Tried calling customer care there was a message that due to low balance call cannot be connected. My airtel number [protected] meerut UP, trans I'd [protected].

                          Thanks and regards
                          Narendra kumar choudhary
                          Aug 11, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 11, 2017
                          Airtel Customer Care's response
                          Dear Mr. Choudhary,

                          This is with reference to your post dated 03 July 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            J
                            Jasswi
                            from Mumbai, Maharashtra
                            Jul 1, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110019
                            Website: Airtel

                            I have moved from vodafone to airtel on 23 Jun 2017. since then am only getting "No Services" on my phone in place of Airtel network. I made complaint on 24th June 2017, since then there is no solution.

                            Not getting any revert from airtel now even cant go back to Vodafone due to 90 days lockin. And i will get the bill from airtel for providing no services.
                            Aug 5, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 02, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 01 July 2017.

                            We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                            We look forward to receive the required details.

                            Regards,

                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
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                              A
                              Ajay Kumar bollikonda
                              from Bengaluru, Karnataka
                              Jul 1, 2017
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560076

                              Dear sir, am deeply suffering because of your great service. I have several times requested for disconnection​ of my broadband and landline service with airtel. Every time i go for disconnection request the very next day you executive call me and beg that he will resolve it by next 24 hours. Why are you guys cheating us and behaving so cheap. Because of your services am seriously sick and tired. I have been suffering with no internet from past 45 days but you guys promptly generate the bill and show as an outstanding amount. Don't you guys have shame. I really want to go legally with this and get it resolved. Please help me how to go ahead.
                              Aug 6, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 06, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post, dated 6 July 2017 .

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              KarishmaChauhan
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                N
                                neharashu
                                from Mukerian, Punjab
                                Jul 1, 2017
                                Resolved
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                                Resolved

                                Address: Chandigarh, Punjab, 160015
                                Website: www.myairtel.in

                                Hi, I have an Airtel 4G SIM. I was looking up for offers on My Airtel app for balance top up. There was one App only offer of top up ₹ 200 for which ₹220 would have to be credited. When I selected that option from the App and get my recharge done, my account was credited with a balance of ₹190 only. Why are you guys fooling people if you do not wish to give the same offers. This is the second time that I am not getting my desired offer.
                                Aug 20, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 02, 2017
                                Airtel Customer Care's response
                                Dear Neha,

                                This is with reference to your post, dated 01 July 2017.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Jul 06, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 1 July 2017 .

                                We tried calling you multiple times to get additional details to enable us to address your concern.
                                However, there was no response.
                                We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                Regards,
                                KarishmaChauhan
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Jul 19, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 1 July 2017 .

                                We were waiting to receive your contact details to enable us to address your concern.

                                Since we have not heard back from you, we trust your issue has been resolved.

                                If you require further information / assistance, please write to us at [protected]@in.airtel.com

                                Regards,

                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  T
                                  Tuhin Shrivastava
                                  from Pune, Maharashtra
                                  Jul 1, 2017
                                  Resolved
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                                  Resolved

                                  Address: 411001

                                  I just chose to answer the call from airtel since they had called me atleast 5-6 times and then they started explaining their offers after which i cut the call and didn't press any button for confirmation. Without my agreement to subscribe they have deducted 150rs from my account balance in the name of hello tunes subscription. I had only answered their call but not done any confirmation. I want the amount refunded and the company fined for applying forced charges without consent. No refund even after cancellation. They should be fined for fooling people like this and harassing them customers by calling them constantly. I want the refund and the policies changed. Not a single person is available from their customer care, only machine. Please check image attached and take action. 150rs is not a small amount to go waste.
                                  Aug 15, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 03, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Shrivastava,

                                  This is with reference to your post, dated 03 July 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Jul 11, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Shrivastava,

                                  This is with reference to your post dated 01 July 2017.

                                  We tried calling you multiple times to get additional details to enable us to address your
                                  concern.

                                  However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    J
                                    Jisto Paul
                                    from Bengaluru, Karnataka
                                    Jul 1, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560083

                                    I am using airtel post paid connection..My number is [protected].

                                    If you don't facility to track your cust­omer wether bill paid or not better check with other network like idea, Vodafone­, etc..After payment also i used to get many calls, msg, and email as Reminder..I really don't know what hell is this ..W­hat the  **** sys­tem is This..???!!!
                                    Aug 20, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 06, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 1 July 2017 .

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Jul 11, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 01 July 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      S
                                      Suyog Kam
                                      from Mumbai, Maharashtra
                                      Jul 1, 2017
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 400033

                                      My name: Suyog Kambli
                                      ID: suyog.[protected]@gmail.com
                                      Mod:- [protected]
                                      I had done transactions by my airtel app on dated 12 jun 2017.
                                      its 2 transaction and both are failed.
                                      so i got the message that, you will get your refunded amount within 7days, but still i have not get anything, so kindly process my refund amount ASAP.
                                      MY Txn IDs = [protected] and[protected]...

                                      I had mailed same to airtel and even I got reply Below..
                                      [protected][protected][protected][protected]-------
                                      Dear Suyog Kambli,
                                      Greetings from Airtel!
                                      This is in reference to your email regarding online recharge benefit not received for your airtel mobile number [protected].
                                      At the outset, we regret the inconvenience caused.
                                      We would like to inform you that your concern has been registered with reference number CONRC[protected] and the same would be resolved by[protected] at 10:52 AM.
                                      We request your cooperation in this regards.
                                      Thanks for reaching out to us. Delighted to assist you.

                                      Best Regards,
                                      Anusha Pallela
                                      Service Specialist
                                      airtel
                                      [protected][protected][protected][protected][protected][protected]
                                      But till now I had not received a single penny...

                                      Is this the way the Airtel give rubbish service...

                                      Refund amount should be: Rs: 400
                                      Aug 11, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 06, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post, dated 1 July 2017 .

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      KarishmaChauhan
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Jul 11, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 01 July 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Helpful
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