Airtel Complaints & Reviews

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.airtel.in

I made a complaint with ref# 77059261 on june 19.2017

In complaint, i mentioned that this is my primary number, so please get my issue resolved asap.

Since then i received a call from them yesterday. Personal over there asked me to check sim in some other handset device and insured that he will call in 10 minutes again.

It been hours waiting for their call to come.

Poor service. If you could not resolve my problem then please create provider porting request to vodafone as i can't do it at my end. Please mentioned vodafone guys my secondary number : [protected].

Jul 26, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 21 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: Paschim Medinipur, West Bengal, 721103

Dear service team,

Hi, this is mr. Udai das from west bengal airtel prepaid connection no. +91 [protected]. I lost my mobile yesterday night, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

Jul 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 21 June 2017 .

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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S

singhbharat11

from Roorkee, Uttarakhand

Jun 21, 2017

Airtel — Block airtel sim 918755793192

Hi, this is Mr. Bharat Singh from Meerut, I, have airtel prepaid sim[protected]. I lost my mobile today at 11 PM with Airtel sim. Therefore I request you to please BLOCK this Sim card as soon as possible. Please do the kindly send a confirmation mail back to my email id.
Thank you

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Address: Jaipur, Rajasthan, 302006

Sir i m hemraj thaneshwar from jaipur. This is to infrom that i have losylt my mobile and the number is [protected]. Plz block the sim so can avoid unnessary mis use by any one. You are requested to plz take immediate action for deactivate this sim.
I will be very thankful to you if this is done and reply me as soon as possible regarding the same.
Thanks & regards,
Hemraj thaneshwar

Jul 26, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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Address: Bikaner, Rajasthan, 334003

I am manohar meena from Bikaner Rajasthan I had a post paid no [protected] also have a net pack 2 GB per month for 3 month from last 5 days my net not working I gave a complaint in costumer care 3 time but no response please look into my matter and start my net pack
Thanks

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Address: 505301

Dear sir,

Airtel network very very problems are here in siricilla please re solve the problem in 2g&3g&4g voice&data internet very issue problems main 4g internet not for the speed very slow in new busstand&gandhi nagar&shanthinagar please solve the issues

Note:- 4g data speed very slow please improve the speed in areas

Thank you
Yours faithfully

Jul 26, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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Address: 400092

My mobile phone Coolpad note 5 has been pickpocketed at Andheri railway station, Mumbai at 6.30 pm on 20th June 17. Please block the SIM card mentioned in complaint subject. I have tried to call at various customer care number of Airtel but I am unable to get the card blocked. Airtel gallery is closed at this hour. Block the number immediately.

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Address: Chennai, Tamil Nadu, 600064

Website: My airtel app

I am recharging airtel prepaid through my airtel app. For many data packs, it is clearly given that the carry forward benefit is not available, but for recharge of rs.102/- for 400 MB data valid for 28 days, nothing is mentioned ; but on recharge balance data of 1700 MB has not been carried forward, kindly look into it and credit the balance data of 1700 MB, being the leading, transparent and best service provider, I hope you will not penalize me for your mistake- not providing the details, otherwise one of your loyal customers having five prepaid and one fixed line connections will be constrained to go to consumer forum.expecting your favourable reply.

Jul 31, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 20 June 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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Address: Karimnagar, Andhra Pradesh, 5050001

Website: www.airtel.in

I am an old customer of airtel since 13 years my mobile number is [protected], i am very dissatisfied with your offers towards my number. As most of the customers had diverted to jio i have still faith in your network. But your 399 plan for 70 days is not applicable for which is given to new user and some selected subscribers. Needed clarification on it. Awaiting for your quick reply.

Jul 26, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: Cuddalore, Tamil Nadu, 608001

This happened in chidambaram in tamilnadu state. I recently went in airtel showroom to link my mobile with aadhar. The airtel agent said it is mandatory to open airtel payment bank account in order to link aadhar. The government did not insist people to open an account with airtel payment bank. So, they are misusing this scheme and misguiding innocent people to fall prey. The government should take strong action against this kind of behaviour by airtel.

Jul 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

Should you require further information, please feel free to write to us [protected]@airtelbank.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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Address: New Delhi, Delhi, 110001

Website: Airtel.in

Airtel,
I don't know what do you want from your customer. Every time i had requested that i was not able to use 4g services in my airtel no.[protected], but all the time your executive didn't respond to me politely. I think i had take a big mistake that i had choose airtel services. It is more than 1 month and 14 days still i had not able to use internet on my airtel number.

I will now port out my this and all airtel number and requesting to all that kindly do not go with airtel as their commitment are fake.

Jul 26, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Address: 122002

On 16th june i was changed my network from idea to airtel and there is a airtel service center islampur (Gurgaon) and the executive name is lokesh, he charged me 499rs. For frc amount & told me that after recharge you will get ul local + std calls & 1gb 4g data daily for 70days in 4g handset.
As i told him that i have only 3g handset so i cant avail that offer then he
Replied me that you cant avail the benefit of 1gb 4g data daily, then i asked him that i dont need data but ul local & std calling for 70 days is necessary then he suggest me to recharged with frc 499rs.
Then i will pay him 499rs. On date 12th june but i get msg of frc
449rs. And i get ul local+std calls for only 35days.

After that i will call him and talked to him about it then he says that i will definitely provide you validity of 70days.
Now, he says sorry i cant do any thing.

I have call recording of it. Now i need my validity of 70 days because of validity of 70 days i was ported my no. From idea to airtel.

Jul 26, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Jun 21, 2017

Updated by Vishabh Raheja Sir, I can provide you call recordings and Contact No. of Coustmer Service Center.

Name of Airtel Employee : Lokesh
Mobile No. : [protected]

Airtel Service Center Name : Harsita Communication

Jun 23, 2017

Updated by Vishabh Raheja I am waiting for your action,
give me some update about my complaint.

Verified Support

Jun 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: 600005

Dear team,

Please be informed that i have initiated for the online refund as the connection is not feasible. Connection initiated on feb 2017 and have received various msgs stating the connection is not feasible. Comp reference no. Aor4362fa, acct no: [protected]. Alt contact no.[protected]. Kindly advise the status.
Thanks in advance,
Venkateshwar a k

Aug 4, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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B

bablidr

from Bengaluru, Karnataka

Aug 2, 2017

I had asked for disconnection of my airtel landlline and broadband connection ( [protected] in the name of Sukhjinder Singh) on the 23rd of May 2017 and on 24th may I got a communication from airtel that it will be disconnected and it will take 7 days. The service of the same was not functioning.

I was under the impression that it will be done as assured and to my horror i noticed in my bank statement amounts towards Airtel bill for [protected] has been deducted for June and July 2017.

When i went for the local office for clarification they were not only unresponsive but evasive.

I have enclosed copies of the communication for needful.

I request you refund the amount for the two months bill and not raise any further bill on this no .

This is not a legitimate mode of making money .. by taking amounts for services not provided.

If my issue is not resolved at the earliest i will be left with no option but to take a legal remedy and go to the consumer court and also the media to alert the general public about your fraudulent means of making money.

i have been Airtel customer from about 9 years and have 6 connections. If forced i will discontinue all the other services also.

Please do the needful at the earliest

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I have made bill payment of one airtel datacard connection through airtel portal. Even after proof of my payment through my bank statement, airtel insisting on recovery and getting at least 4 disturbing phone calls for last 3 months, everyday.
Today of their own they communicated that i requested for deduction of the amount from my other a/c, thus they are fulfilling my request, which is a false statement.

Jul 26, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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Address: 600001

Hi this is jayakumar, i've requested a new connection to airtel and there team came and collected the documents and installation charges, after a week they are telling that connection is not possible in your area. This is the third time i am facing the same problem. Every time they telling the same think for getting the customers after collecting the documents they are not responding properly

Jayakumar
[protected]

Jul 29, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 June 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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Verified Support

Jun 28, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: Hyderabad, Andhra Pradesh, 5000081

Hi team,

Last 3 to 4 months, the airtel team unable to activate my number in head office, begumpet. This is very shame of airtel telecom department.

I have provided all details to the airtel service provider through biometric, we entered the hlr sim but after a week i checked in store the universal sim was activated. How come the universal sim was activated.

Mobile number: +91-[protected]

Aug 7, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2017

Airtel Customer Care's response Dear Krishna,

This is with reference to your post, dated 20 June 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Jun 22, 2017

Updated by Krishna Sumanth Hi Karishma,

I din't get any call from Airtel customer care and got a fraud call to pay 10 in site rbi*******.com site.

Regards,
Krishna Sumanth Kumar

Jun 25, 2017

Updated by Krishna Sumanth HI karishma,

These are my numbers - [protected] or [protected] or[protected]

For mobile number you can call on [protected] after 4 PM weekdays
For mobille number you can call on [protected] anytime (this is my friends number) will keep me in conference.
For landline number yo can reach me in between morning 6AM to 4PM anytime except breakfast and lunch time. Breakfast time 9:00 to 10:00 AM and lunch time is 1PM to 2PM.

Full details provided to you.. you can reach me anytime on above numbers.

Regards,
Sumanth

Verified Support

Jul 01, 2017

Airtel Customer Care's response Dear Krishna,

Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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Verified Support

Jul 06, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 June 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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Verified Support

Jul 07, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 June 2017 .

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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Address: 110066

Hi sir,
I have complain on 12th june 2017 regarding network issue one of guy has been come to my home and check the network problem, he told me here is big problem of network within 2-3 days problem has been resolved, but still i am not getting any solution from airtel. Please look into this my reference (Complaint number) is 76879451.
My address is 112-a mohammad pur, r. K. Puram new delhi - 110066

Thanks and regards
Avnish kumar singh
[protected], [protected]

Jul 31, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: 787034

[protected]this is my airtel number. Plz send me last 6month incomeing and outgoing calls. My email, [protected]@gmail.com.my number used in my car rent business. My worker used this number worng perpose.you can help me at this mater. Plaza sand me last six months incoming and outgoing call records. My email is [protected]@gmail.com.
With best regard
Jiten chetia

Jul 27, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 20 June 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Address: Gurgaon, Haryana, 122002

Website: Airtel.in

Hello,

I reqquested for a new broadband connection. On executive's visit, i made an online payment choosing a 3 month's advance rental plan (Total of rs. 2697). However, the intallation guy came in and said it was not feasible to install the broadband connection and left. Since then, i have contacted customer care multiple times but every time the executives either disconnect the call after listening to the story and putting me on hold or tell me after a long hold that systems are down. It's very clear that customer care is not entertaining this issue at all. On the contrary after i had placed the request for initially for a new connection, airtel called me the same day and kept following up on it with me till the day executive came to install. Nothing after that. All the effort is in sales only.

Aug 5, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: 502032

As per the assurance from airtel marketing executive, i change my mobile service from idea network to airtel network[protected] against mobile no. [protected]. But unfortunately, no network is bhel campus, ramachandra puram hyderabad-502032.
Airtel network must be there in prime area like bhel hyderabd-32. We are company executives and mobile network must be needed for me.

So, airtel networks hyderabad is requested to do needful for immediate network service in this area.

Jul 26, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Address: 624001

Website: www.airtel.in

I tried to recharge [protected] with 110 full talktime plan on 18.06.2017.
I tried to recharge through airtel's own website. All the steps went through properly even till the final password. I paid through hdfc netbanking. My money was debited but i got the message as recharge failed. And my number [protected] was not recharged. Till now i haven't received my money back to my account and recharge also not done.

Jul 29, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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