Airtel Complaints & Reviews

This mail is to inform you that I have been cheated by the local airtel broadband service provider. On 31st of January 2022 I was asked to make a payment online through a link provided through a whats app number by the agent provided by the Online Airtel broadband connection activation team. I did the same as I felt the same was legit and indeed i even received a mail regarding the payment. On 1st of Feb 2022 the Technician came to address and informed me that he cannot provide me a connection as there is no port available. As per him all the 16 ports were in use. I don’t want to know what and why things went wrong but as I made the payment promptly my services needed to be provided ASAP as well. Followed up with the technician the next day and he said that I need to call the local airtel broadband service provider. I did the same and the agent reassured that I will get the connection the very next day which was a lie. I called the airtel customer service on 1st feb evening as well as 2nd of feb and both the times i was told that my service request is on the top most priority but today its the 4th of feb 2022 time 18.44 but still no connection. The Agent has stopped answering my calls since three days. I guess i have been duped. This is a serious thing and I am taking this tot he consumer forum as well.
Airtel ID given was [protected]

I am an existing Airtel Broadband used and want to upgrade my Copper Broadband to Fiber Broadband.

I have been chasing the Airtel from almost past 7 to 5 months for this technology upgrade from Copper to Fiber connection and have called Airtel customer care for 20 to 30 times and escalated this issue. The only answer I get is please wait for 24 to 48 hours we will resolve this issue.

Every time they say we have...

Hi, my name is bablu i faced Airtel internet issue many time in my location and i reported so many time about this problem. All time costumer care told me your problem are resolved at tomorrow and so on.
And so many times costumer care are not picking my calls.

Now it is irritating me all the time.

Please help me for this problem resulation.

Do not use Airtel sim. This is the world baddest company. And there costumer care are never help ever.

Thanks

Just Turn on the data on mobile and it consumes Data for not using any thing. I don't have any update in my mobile but data consuming is very fast then any other Company I have used Vodafone before and I don't faced any of these problems and but switching to Airtel it eats data faster just for simple browsing for hour I got sms that i have consumed 70% of data

I did an airtel recharge for 699 on november 29 2021 for which no gst invoice is present on airtel thanks app.This recharge was done using amazon pay balance.A similar recharge of rs 699 was done in january 2022.I am asking airtel to send me gst invoice for this .but airtel customer care says they can not provide that.also I tried to reach them on twitter by personal message.I am not getting any reply from them.why airtel can not share gst...

Cast to TV feature is not available in the app.

I am an NRI working in saudi arabia and Visit my native in India once or twice a year. I had subscribed to a Airtel prepaid life time service SIM card in my last visit to India in the month of April'09. Mobile phone no is +91 [protected] It was explained to me by the Airtel Agent that I need to have a minimum balance of atleast Rs 200/- to keep the SIM card active. But the problem is as it is showing no service will my recharge affect. Will my sim get its signal back. I asked customer care for a garuntee but they are not giving proper response they are just saying to recharge Rs 200. Please help with this issue.
Regards,
Basith
Email id [protected]@gmail.com

I raised a disconnection request on 30th Nov. It has not been actioned yet. I keep getting charged for a connection I haven't been using and I keep getting reminder calls to pay the bill. Numerous calls with customer support staff has not resolved the issue

I am in Airtel Black Plan, One of my postpaid mobile, AIRTEL has charged on my post Paid bill around 324 rupees for using the services of 543212(which
we haven't used this service. i wonder by seeing this bill and called the AIRTEL customer care service people. There way of answer is very rude and disrespecting the customer. They are not ready to investigate on why this bill was charged and also not ready to show the proof .
I feel very bad that this people are charging illegally and making our money and time waste .

Hi,
I am in Airtel Black Plan, One of my postpaid mobile AIRTEL has charged on my post Paid bill around 324 rupees for using the services of 543212(which
we haven't used this service. i wonder by seeing this bill and called the AIRTEL customer care service people. There way of answer is very rude and disrespecting the customer. They are not ready to investigate on why this bill was charged and also not ready to show the proof .
I feel very bad that this people are charging illegally and making our money and time waste .I need justice for the above and want to clear whose fault is this..

Thanks
Christopher - [protected]

Have recharged my mobile number [protected] through net banking for Rs. 2000 on 4th April 2017 and received an SMS with Transaction reference [protected] and airtel1/del/prepaid txn#[protected] of Rs. 200. Bank transaction was also completed successfully but my mobile is not recharged.Till now I got no message regarding the recharge, although the amount has been debited from my bank account.

regards
Samuel

Hello team,
This is how airtel started doing fraud..like WT[censored] I recharged my prepade number from airtel thanks app and i didn't received the GST bill i received the bill for previous month and for this month there is no option to download receipt. I called to CUSTOMER support and told me to go to airtel store...so what is this process all about we have to recharge online and for taking bill i need to go to store..such a ### company it is..
Highly unexpected.
If any ways to receive gst bill online kindly suggest

I have requested to change my Airtel broadband plan om 25.01.2022. But still there is not response from Airtel, even the customer care and Airtel stores not capable of responding it properly, kindly do help me in this regards my contact number is [protected]

Validity of my pack was till yesterday, so in morning I done my recharge from dealmegood.com . My money got debited but I received no message of recharge even my net and call are not working. Please look into the matter and let me know

Hi Team
I am lodging this complaint against Airtel for requesting inflated bill due payment of ₹ 1122.86/- after successful port out with all due clearance for my postpaid account (9633******) relationship number[protected].
I had sent e-mails to nodal & appellate office about the falsified bill due claim but no luck yet with requisite actions.
Hence lodging the complaint for legal remedy.

Sir,
With reference to above mentioned subject today I have done recharge on wrong mobile number ([protected]). Details of recharge is as follows.
Wrong M.no. - [protected]
Upi reference no.( Transaction I'd[protected]

Right m.no. - [protected]
Recharge amount - 179

After wrong Mobile recharge, I have again recharge the right Mobile number ( [protected] ) with recharge amount of Rs. 179.

So please refund the Rs.179 ( upi reference no.[protected] to my bank account linked to upi of M.no [protected].

Manish Kumar Chandaliya
[protected]

I recharged my Airtel number for 99 rupees on the 29th of January since then I have not made a single phone call and yet my balance has been deducted for phone calls I have not made please refund the amount for those phone calls this is my third complaint, if you have refunded the amount then you can overlook this complaint.

I recharged my phone number on the 29th for 99 rupees, since then I have not made a single phone call and my balance has been deducted of 98 rupees for phone calls that I have not made, please refund 98 rupees to my phone number.

I bought 2nd airtel DTH connection in the month of May 2021. I recharged my recharge on 002 connection but it was not reflecting. On contacting customer care I got to know that since I recharged 001 connection hence it is not reflecting to 002 connection. Next time onwards, I consiously selected 002 connection and recharged as I did not want to use 001 and was expecting it to get suspended due to no recharge but one day I realised my 002 topup recharge is getting eshaused far ealry than expected. On contacting customer care, they told me the reacarge done on 002 is being distributed on both the connections. I was shocked knowing this cheating that on their app they ask to choose connection in case of multi-connections and I alwasy selected 002 and still they were charing me for both without my consent that I want to recharge 001 or not. I want my refund back.

[protected]

From Pune
In Pune district ( Manchar; Narayangoan) Airtel glary owner charging extra amount RS 100 for old SIM swap which is against TARI guidance.
they are not helping to customer but taking disadvantage of rural people.
requesting to solve this issue at earliest.

Thank you