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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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Airtel reviews & complaints page 126

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T
Tamilarasu Ganesan
Feb 24, 2022
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I have recharged 2999 pack my number. Recharge got failed but amount got deducted from bank. Transaction I'd ***45792
Airtel customer support has been notified about the posted complaint.
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    Ashish Boora 12
    Feb 24, 2022
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    Sim scam

    I bought my Airtel number 8 years back, i have been using that number from last 8 years without any interruptions.
    But few days back suddenly network gone and when I called customer care, i received the information to get the sim replaced. As per instructions i visited the nearest Airtel store and told them the issue.
    To my surprise they told me that this number is not registered on my name. As per them it is registered on...
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    GauravKapoor.blore
    Feb 24, 2022
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    Dear support,

    I raised a request for safe custody of my Airtel broadband account for 3 months. Once the safe custody time period was over, my account was disconnected without even informing me.
    I got to know about the disconnection when I was looking for the ARP bill and found that the broadband details have been removed from the Airtel app.
    Think logically if any customer would pay for safe custody charges, just to get the account disconnected?

    However, once the account was disconnected, my remaining amount should have been refunded, which wasn't done and Airtel is stalling like a pro 'dukandaar'.

    My only requirement as of now would be to calculate the remaining amount correctly and refund it along with the bill/details.

    Breakup -
    12 month ARP amount =[protected] to[protected]
    Safe Custody Activated = 02-08-21
    Safe custody charges = 590

    Internet Charges from 17/01/21 to 02/08/21 = 6.5 months *[protected]/12) = 6513
    Safe custody charges = 590
    Total chargeable amount = 6513 + 590 = 7103

    Refund Amount =[protected] = Rs. 4921

    Its been 4 months since the disconnection and 3 months since I am regularly sending mails and making calls, but Airtel is so thick headed that they cannot do this simple math and make the payment. Kindly get the details validated and make the payment without further delay.
    Airtel customer support has been notified about the posted complaint.
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      NEERAJ J KUMAR
      Feb 24, 2022
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      My parents are visiting DUBAI and their airtel number is not receiving the normal text messages like OTP'S etc also. i tried manually registering to the network but it say sim card does not allow. what am i suppose to do. we need those messages for transactions.
      Airtel customer support has been notified about the posted complaint.
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        R
        Raja Sudhir kumar
        Feb 24, 2022
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        Address: Street 1A, Upparpally, Hydergyda Attapur, Hyderabad- 500048

        Ho Team, I have requested for temporary disconnection of Airtel fixed line for 3 months as I am travelling out of station, I had a pending bill 588 (apx) which I agreed to pay later or when I would resume back the service after three months which is May 2022. I was told by customer care that I can stop making payments and services will be discontinued automatically, I agreed and so i received confirmation of disconnection on 17 FEB, now i see that a new bill is generated for 1219 rupees and being asked to pay. I am not going to pay for Feb month for which I have not used any services, Internet and voice calls, I would request to waive the Feb bill and I will Jan month bill, if so, I will resume back next month, if the issue is not resolved- I am ok to opt for temporary disconnection from Airtel from all sources and move to JIO. I have raised multiple complaints and no-one resolved instead dodging to answer. Please find latest request ID[protected].

        Need urgent call back and someone to resolve.

        Regards,
        Raja Sudhir
        Airtel customer support has been notified about the posted complaint.
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          rahul23567
          from Kushinagar, Uttar Pradesh
          Feb 24, 2022
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          Resolved

          Recharge done but service not received

          I have done my recharge at 22 feb 2022, amount deducted from my account but service is not activated yet. I have called the Coustomer care, but he said that recharge not done by me....
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          Nivi_7
          from Ernakulam, Kerala
          Feb 24, 2022
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          I recently purchased an Iphone and FaceTime and iMessage was not getting activated using my phone number thought it’s working fine with my Apple ID
          I called Apple support, cross checked with my setting and everything was fine. They said it would be the carriers problem.
          Airtel customer support has been notified about the posted complaint.
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            Prince7653
            Feb 24, 2022
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            I have ported my jio number to airtel .And i had asked to call 59059 for televerification . But whenever i call it only gives some offer and asked to enter 1 to 5 but doesn't provide information for televerification.plzz help
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              Bhumika Manchanda
              Feb 23, 2022
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              I think my phone has been tapped or hacked by someone. Whenever Inake a call I can listen different type of voices Also apps in my phone open automatically. Ads open automatically and keyboard types words automatically . This thing happens when phone has been hacked. Please help.
              Airtel customer support has been notified about the posted complaint.
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                A
                Anas+
                from ALLAHABAD, Uttar Pradesh
                Feb 23, 2022
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                I am staying in Kyrgyzstan since October. I was receiving all the messages on my number. But, the last message I received was on 25th January. Since then, I'm not getting ANY messages, not even the OTPs from websites and applications. I was getting messages from different companies, applications, Airtel itself, And now I'm not getting any.
                I did complain many times through customer care number on ISD charges from my Kyrgyzstan local number but they keep giving dates not resolving my problem yet..
                Please help me.
                My number is +91 [protected]
                Airtel customer support has been notified about the posted complaint.
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                  Bamra Gurdeep Singh
                  Feb 23, 2022
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                  Airtel Fibre broad band connection Mumbai I expected to be a decent company, but got disheartened when I requested them for a fibre connection after getting and making advance payment for their 40 Mbps unlimited plan in copper wire.
                  I was to be upgraded to the fibre plan but their executive cheated me and took 6 months advance payment for new connection of 200 Mbps unlimited plan, saying that balance surplus amount in my copper plan would be migrated and added to my fibre account, when this did not happen I called their customer care no but since the company is FRAUD their senior person told me there will be no refund or migration of balance to or from either of the accounts, I will have to use their services exhaust the amount and discontinue the services.
                  Request to my brothers and sisters out there not to subscribe to AIRTEL Broadband services under any pretexts this is a fraud company out to cheat our people.
                  I had used services if JIO Broadband which contrary to belief is a honest company they refunded my 6 months advance payment 4 times consecutively.
                  Please be aware.
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    Satdew prasad
                    from Gopalganj, Bihar
                    Feb 23, 2022
                    Resolved
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                    Resolved

                    Address: Gopalganj, Bihar

                    Good Day

                    Issue for payment amount refund - Ref.[protected] 690 Rs.
                    Airtel payment is failed for recharge. I received massage from your dept. 7 to 10 Days re-fund your amount but still until not received money.
                    Feb 24, 2022
                    Complaint marked as Resolved 
                    Still not resolve my Refund Amount-690
                    Airtel customer support has been notified about the posted complaint.
                    Feb 24, 2022
                    Updated by Satdew prasad
                    Issue for payment amount refund - Ref.[protected] 690 Rs.
                    Airtel payment is failed for recharge. I received massage from your dept. 7 to 10 Days re-fund your amount but still until not received money.

                    Feb 24, 2022
                    Updated by Satdew prasad
                    Still not resolve my Refund Amount-690
                    Mar 01, 2022
                    Updated by Satdew prasad
                    Still not Resolved my payment amount refund - Ref.[protected] 690 Rs.
                    Issue for payment amount refund - Ref.[protected] 690 Rs.
                    Airtel payment is failed for recharge. I received massage from your dept. 7 to 10 Days re-fund your amount but still until not received money.

                    NOT IT SOLVED MY deducted amount- Ref.[protected] 690 Rs.
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                      Arunkumarak30196
                      Feb 23, 2022
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                      I have recharged my mobile number [protected] through samsung pay mini for Rs. 155 on 22 feb 2022 and received an SMS with Transaction reference [protected] and airtel1/del/prepaid txn#[protected] of Rs. 155 Bank transaction was also completed successfully but my mobile is not recharged.Till now I got no message regarding the recharge, although the amount has been debited from my bank account.

                      regards
                      Arun
                      Airtel customer support has been notified about the posted complaint.
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                        Priyanka0110
                        from New delhi, Delhi
                        Feb 22, 2022
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                        I am currently in south Africa. I have disabled data of Airtel sim but my balance is still being deducted. Please screenshots attached.
                        Please assist
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                          r99mishra
                          from delhi, Delhi
                          Feb 22, 2022
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                          I have initiated a shifting request on 15th Feb22 and got the message

                          Shifting request no xxxxx7575 for your Airtel Fixedline no xxxxx0338_dsl is registered on 15/02/2022 10:46:54 AM. Your request will be resolved as per your preferred date of shifting.

                          Hi, we are glad to confirm that shifting of your Airtel Xstream Fiber connection is feasible at your new address. Our engineer will call you within 24 Hrs.

                          after a lot of follow-ups and multiple communication, they do not provide internet on my destination address till now.
                          Airtel customer support has been notified about the posted complaint.
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                            akanksha arora 1
                            from Delhi, Delhi
                            Feb 22, 2022
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                            I am the member of airtel black using 5 numbers 3 DTH and 1 and 1 wifi Airtel charged me 1100% extra bill in the name of ISD calling which is not possible at all we never use these services and on the number on which it is charged it is the number of senior citozen she even don't know how to use the phone and we don't have any realtives . Airtel is giving harassment fro last month in terms of net speed bills and all due to airtel my days salary was deducted and now I want my to be rectified and provide me compensation
                            Airtel customer support has been notified about the posted complaint.
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                              E
                              E T
                              Feb 22, 2022
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                              Resolved

                              Dear sir/madam,
                              I recharged a wrong number on online. Please reverse the transaction and do the needful. I am attaching the details of transaction.

                              Wrong number — [protected]
                              Amount — 239
                              Correct number — [protected]
                              Operator transaction id —[protected]
                              Date: 22/02/2022
                              payment method ICICI credit card
                              Regards,
                              Mohammed Imran T
                              Phone: [protected]
                              Feb 25, 2022
                              Complaint marked as Resolved 
                              Not still resolved
                              Airtel customer support has been notified about the posted complaint.
                              Feb 25, 2022
                              Updated by E T
                              STILL NOT PROBLEM RESOLVED
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                                Shahed M
                                Feb 22, 2022
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                                It's foolishto start the reminder few days before expiry. A big hurdle when making urgent calls. It's totally the weakness of management.
                                Will aporecite if this trouble is stopped altogether on my number..
                                Airtel customer support has been notified about the posted complaint.
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                                  yash manvar
                                  Feb 22, 2022
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                                  I am using a mobile no [protected], Where validity was expired. So i recharged Rs 99 and it was successful. After that it is showing no is switched off. I have tweeted about the incident to Airtel but no reply. Could you please help me on this?
                                  Airtel customer support has been notified about the posted complaint.
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                                    yash manvar
                                    Feb 22, 2022
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                                    My airtel number is not working, so please re-activate it.
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