Airtel Complaints & Reviews

I, Aayush Bihani, is using Airtel and My no. is [protected].

Recently, I received a mail from One Assist on 19th June, 2017 that my claim has been approved as BER and asked me to provide hard copies of Cover Note, Original Mobile Purchase Invoice and Cancelled Cheque for settlement of claim and transferring payment into my Bank A/c.

I couriered all the documents through Courier and the same has been delivered by Courier Company to One Assist on 22nd June, 2017. But till now i haven't received any payment in my Account nor any update from One Assist or Airtel.

I am attaching all the documents for your reference. Please resolve the problem.

I took the internet broadband connection from airtel for my home with the tariff of rs 599 per month with 20gb data limit with the speed of 8 mbps but before making the agreement the sales person ashwin told me that that he will provide me 8 mbps speed with unlimited data and i took the video of him making this deal and even have all the phone conversations with him
After the connection was installed he stopped taking my calls and even customer care said this is not possible

My number is [protected]
Its a mising sim i purchased new one yesterday and still not activated its been 24hrs already. I bought it from a airtel show room in perambur paper mills road
Today the shop is on leave and im not able make customer care call from my other number. The signal has not turned up and im not sure of the settings since my mobile is new one redmi note 4. Kindly clear my complaint and respond as early as possible.

My friends have suggested me to move to airtel from reliance bcz of network issue. So i requested for mnp.. On 22nd june 2017, the network of old sim disconnected and i inserted new airtel sim and i did 59059. After that till now i'm not receiving any calls.. I tried calling 121 but its waste of time.. So i put online complaint on airtel website.. And i visited airtel store 5 times a day each till now. Still now no incoming calls from airtel numbers.. You may check my number: [protected]. While calling to my number it says number does not exist. Here my simple question to airtel: 1) do airtel provides no incoming calls for mnp customers? 2) i'm a bussines men i have to attend so many calls every day. Who will bear the loss? 3) no reply no calls for any complaints. Simply close the complaints. Do you really have any concern for customers? 4) let me suggest shall i move to old network? Really disappointed.. Number: [protected] alt num: [protected].

Dinesh singh rawat.

This complaint is regarding my prepaid mobile number [protected].

I upgraded my old sim for this number to a new 4g sim from an airtel retailer on 24/06/2017. The new sim no. Is[protected]u.

The old sim has been deactivated but the new sim has not been activated yet even though more than 24 hours have passed.

Please activate the new sim immediately. My talktime and internet balances are going to expire soon which i am not able to use.

The number is tied to bank accounts which means i am missing out on important notifications.

Please resolve the issue immediately.

Anubhav. Contact: [protected] / [protected]@gmail.com.

I wnet to airtel stores in paradise circle, secunderabad on june 20, 2017 for aadhar link. I was told by your mr. Rajan to convert my sim to local hyderabad sim as my sim is gujarat state (Bharuch, purchased in december 2015. I paid him rs.25 for local hyderabad sim. He gave local sim to be activated after getting message. I got message on june 24, 2017. I inserted local sim on june 25, 2017 and called airtel using 59059. Lady said to know my balance to switch off afetr 15 minutes and check balance. When i checked balance it showed balance:0. With gujarat sim there was balance about rs.25 (Rs.24. Paise). Senior citizen i do not remember paise.
Please look into this. If sim is changed to local balance gets deducted. Please look into this and adjust balance as i am a retired person, senior citizen. Please reply me. My email id:[protected]@gmail.com and my mobile no.[protected].
Thanks
Jonathan reginald voola

From last 4 months i have been complaining but nobody took any necessary action in our area. We are complaing to your toll free number and every time the staff was telling that they could not find a space to build a new tower. Your old tower has been sealed in our area.
We have space to fix a new tower in our building.
Please contact us on [protected]

Address - 8073 kharia street roshnara road, delhi-110007
Email id - [protected]@gmail.com

Airtel company executives are just liars they even dont know what is writtwe on their screen
Airtel deduct 45 rupees just for dialling abroad
I am a regular customer of airgtel and recharging even higher too if my money is not safe how can i trust on company
If they didn't return my money i will port my no. Into another company

Hi,
Myself karthik, airtel mobile number [protected], i have moved to saudi for a project and i didn't use my number for a months time. After i recognize that, it was too late they deactivated the number. It was deactivated on 7 jun 2017, i went back to them around 10jun. I have send lots of mails to [protected]@airtel.com. But the response which i got is they require my presence in their store to activate my number, which is impossible i can't book ticket to india to get my sim active.
I have asked to provide better solution, but till date they repeat the same lines. I am completely fed up with this, i am need of that number. Request any one to help in this regards.

Karthik

I'm Airtel customer for last 12 years but recently for last 15 days finding very weak network at Pandua, Sekhpukur. previously it was well now a days 3G services is also very slow. Many of the times call drop is happening. If this continues many customer will then port to vodafone or Idea as here their services are good.

My complaint dates back to 15 june'2017 when i first logged my complaint with airtel customer care for seeking refund of a failed transaction worth rs 2998, international roaming recharge. I had made 2 attempts of recharging, as the first attempt failed while the second succeeded. But despite failed transaction at airtel server in the airtel mobile application, which did not reflect in the transaction history, my money got deducted from my account. Seeking refund of same till date

Dear sir
I santanu bhattacharya had received a call from airtel to port my mobile no. The executive told me that in 399 plan i'll get 2gb 4g data every day. But after port my no to airtel it is showing that i have only 1gb data per month and the executive is not responding in my call.. Name of the executive is sundar rao [protected].
Please sort out the matter at the earliest very disappointed by the service of airtel
Regards santanu

My number is [protected]. I ported from jio to airtel and my number was deactivated from jio on the 25th at 00.11 hrs. It's now 25th 13.42pm and my airtel number is still not activated. I have tried calling the customer care and they say 24 hours. As per the policy the downtime should not be more than 4 hours. Why has the number not been activated yet?

I have paid my bill and as per my airtel aap which is updated their is no due than please do let me know the reason of barring my airtel postpaid number [protected], and the best part your 121 executive is unable to give details but threatening of paying un billed amount...can you please resolve the issue if possible.

Hello i recharged 399 in my airtel prepaid number in which airtel told me that u will get unlimited calls and 70gb internet for 70 days but internet stop working after 30 days.. Now customer care told that that plan will have only handset which is purchase after 19 apr 2017. Which information never told to me and dont have any condition link in the message which i received.. Thats is too pathatic for airtel type company.

Airtel customer care is worst service. Their ivr is pathetic... Unable to reach customer care representative...121 and 198 tests ur patience... I recharged my mobile twice for 399 but it never registered and amount got deducted but top up never credited on my cell... I tried calling 121 and 198 multiple times but never reached customer care representative... Pls do not go with airtel

I recently upgraded my 3g sim to a 4g sim card for using on a 4g enabled handset (Op3).. I was asked to go to give a missed call on 52122, once the new sim got activated.. I did that n followed every other instruction provided to me.. And still after almost 6 hours of activation, i didn't receive the free 4g data, that, was supposed to be offered to the upgraded consumers..
I have been using airtel, ever since, i started using a mobile, almost 10 years.. And this is what i get after so many years of loyalty.. Now tell me why, why on earth, i shouldn't change my telecom provider, if for one, it provides me with a better plan.. And two, it isn't cheating its consumers like you are!!

Hello sir / madam
My number [protected] which was postpaid sim n now change into prepaid. Due to my manager mistake he submitted rupees 1150 and my bill was rupees 496.
So i would like to request refund my rupees 654 in my airtel bank which i can conti with my prepaid sim.
I really wanna be part of airtel family, hope you going to solve my issue.
Thank you waiting for positive result.
Regards
Jitender.

You can even contact me on my mail id priyanka. [protected]@gmail.com

My airtel payments account is blocked for account no [protected] for the last few days and i am not able to re-genarate my mpin by providing the personal details required from me, hence please arrange for resetting my mpin or call me back immediately as i need to reload money in my account as the same has been blocked by the company and I am unable to reload money nor rechrage any of my accounts

We were post paid CUG connection holder of airtel telecom in Banda city o[censored]ttar Pradesh from last 3-4 years. On 6 May 2017, we handed over the service with request to stop our connections and paid the bills and all dues through local outlets. our main numbers were [protected]/[protected]. They assured to stop our post paid services. and convert [protected] to prepaid by keeping our sims. after 1.5 month despite making number of visits and call to the representatives, they did not stop our post paid services especially for [protected]. They also did not change the requested individual plan for [protected]. after one month they charged CUG bill of Rs. 1500 and behaved indecently on our complaint. hence, we have no other way to resolve our problem. no representative of airtel paid attention to our issue.