Airtel Complaints & Reviews

.
I received a bank statement that 9999 has been deducted from my account from airtel money. Before this transaction, i had received a call from [protected].
I got this transaction statement on may 30, 2017
Time: 9:39 pm
By debit card
Othpg[protected]airtelmoney mumbai.
An amount of 9999 was deducted from my account for no reason.
Please do the necessary authentication and let me know.
Account number:[protected]
Bank:sbi

Please take severe action. I want my money back

I have recharged Rs 97 (Local & STD 15P /min) by net banking. Bank has deducted the amount but the recharge was unsuccessful. Money has not been refunded.
Dr P Chattopadhyay

Hi, My number is [protected]. I had applied for a Pre-Paid Airtel MNP from Idea. Now, my Idea is disconnected, however I am not able to activate Airtel through 59059. Under networks I am able to see Airtel in the phone. The first time when I called, they said my details are not yet updated and I have to wait. Then after 4 hours I called again but still no details available there. So I have talked with their "Team lead" Mr. Dainik. Dainik talked with me in such a way that details not getting updated is my fault and he was very rude that time but I still wait some time and called again at 6:00 PM today but still no luck this time. My Idea number was disconnected on 30th May 2017 around 11:00 PM and its almost 20 hours but my number is not yet working.

I had an telephonic interview today but unfortunately my number was not working so I didn't appear in the interview.

Awaiting for your Response!

Regards,
Sumit

Hi all,

My citibank credit card ([protected]) was used on 18th may, 2017 to make airtel payment. Since that day i have been sending e-mails to airtel, however they are not responding properly to refund the amount back to my credit card. The fraudulent has used my credit card for inr 1, 00, 000/-, here i am requesting you again please refund my amount, it is really a hug amount for me and it changes my financial state.

Here i am pasting the transactions.

Rs 10, 000.00 was spent on your credit card 4386xxxxxxxx3420 on 18-may-17 at airtel payment.
Txn ref no : [protected] 1406 409
Rs 5, 000.00 was spent on your credit card 4386xxxxxxxx3420 on 18-may-17 at airtel payment.
Txn ref no : [protected] 1405104
Rs 5, 000.00 was spent on your credit card 4386xxxxxxxx3420 on 18-may-17 at airtel payment
Txn ref no : [protected] 140 4172

I have raised a police complaint both in hyderabad and delhi as per the paytm merchant share the details.

Sir i wish to get my balance back which was bymistakenly credited in wrong number [protected] and this is my right number [protected]
Transaction id no. [protected]
Amount was rs 200 please immediately reverse the recharge from this wrong number to my right number
The time when the recharge was done was 9:36 pm on 30 th may
My email id is [protected]@gmail.com
Please inform me faster

Sir/madam
I m holding a postpaid connection bearing no.[protected]. I was getting a signal problem as when i switch on 4g, i was not able to make calls and person on the other hand received message taht my phone is not reachable. I changed the sim on your advise but problem remain the same as such i generated a porting code for porting my number to jio and cleared all the bill. The executive called me and gave alluring offers to continue the service to which i refused. Porting was refused for non clearing of bill.
I again generated the code and again alluring offers were made to which again i refused. I got a confirmation of clearance of bill and due to be paid by you, again porting was refused for non payment of bill.
U r knowingly not porting my number which is a serious concern. I have record and history of all messages and telephonic conversation and as such i vl take my grievance to consumer court and prove my case with all evidence in my possession., u r selling the plan with excessive rate and when someone go to other subscriber than you started offering discount and offers. This is against trai rules and regulations. U r liable to pay damages and costs to me for this unfair practices.
This is the worst experience with airtel.
Thnx and rgds

I'm nasira. I'm using airtel postpaid card. On may 31st i have paid my bill of rs 229 through my airtel app. The transaction was successful but it was not updated. So i thought it as some error and tried again. Again the transaction was done successfully. After that only i checked for my sbi account balance and found that the money was deducted twice and a total of about 458 rs was reduced. So please do me the favour and return my money to...

Sir
I want to inform you that in alamnagar near prabhat puram there is no network of airtel and i have plot of 2400 sq mt.. So i want u should install tower in my area.. The tower can provide coverage to all the industries in the area and a huge residential population is also very well in

Arun kumar
[protected]

Airtel services are getting poor, pathetic service. We made them payment on time but managers or high level people are so unresponsive that they hardly care about mail dropped to them or even if we mark our complain.

Our fault is we have been using airtel in office // mobile no // data plan... It's almost we make them inr 50000 as overall monthly.. Still they have no importance for their clients.

My customer id [protected] // [protected] // [protected] // [protected] // [protected] // [protected]

Sir, i recharge rs 54 trans id [protected], for special offer of data in my mobile no [protected], where in it was stated as 500 mb data for 28 days. I recharged on 24/05/2017. But where it was not clearly stated that data will be served in two slots one for 300mb and other for 200mb. The first one data has to be extinguished within 7 days other wise it will not be aided with second one to get this facility. I have been suffering this kind of deficiency of services for three consecutive months. It is nothing but a cheating on the part of airtel mobile offer for my number.
Under the above, i request authority to take the matter seriously otherwise i will be compel to knock at the door of consumer court for misinformation, and deficiency of services if my deducted data for three consecutive months is not compensated. Pranab banerjee, debagram.

My Acc no:- [protected]
Landline: [protected]

I choose airtel connection in year 2016. In August 2016 I have connected to airtel from 1st of august 2016.

Since day 2 of connection I was facing connection loss and speed issue for which I logged complaint.

Date :[protected]
Re no.[protected]

Since than connection was not working properly and I logged complaint many times. Finally I made disconnection request to customer care

Date:[protected]
Re no.[protected]

But customer care executive did not perform the action and my connection was still on. Also the executive assured me that you billing will be stopped which was not. I again logged connection disconnection request

[protected]
Re no.[protected]

Still my connection was not disconnected. After 1-2 month I again logged complain than the connection was disconnected, but till than my meter of billing cycle was on as customer care executive did not stop the billing on the complain made in 27th or 30th of August.

2-3 months back I received a call from customer care executive stating that you have pending bill of 1500. I mentioned that I have already made disconnection request and provided her reference ID. Since than I do not receieve any word from your executives in any form

I paid 1000rs to connection agent and he said that it will be adjusted in your bill.

Main problem is that I am now shifting my address and Airtel connection line and Modem is still kept at my old address. I would request you that please as them to pickup that modem and disconnect the line till 15 of june before my shifting else I will not be responsible for any theft or lost of airtel property.

Hello i want you to deactivate my airtel no.[protected]..actually i hv lost my sim its on proof of prabhjot singh.thank you.please do it as soon as possible cause it can be misused by anyone. So register a complaint and deactivate the no. As soon as possible

It's really unfortunate for a company like airtel to cheat it's customers on new plan and offers. My friend is getting Rs. 399 plan, but I am not getting that offer. It's really cheating. Got frustrated by airtel. Moving out of airtel is the decision i took.
Giving best offers only few people will not make your network stable in the market. Where your competitors like Jio, Vodafone even BSNL is giving best offers compared to airtel in the market.

Sir,
I recently joined at NOIDA and got a new connection of AIRTEL postpaid.
I have got the bill amount for the month of May, 2017 but I need detail bill in soft form through mail along with my account no.
I have to make payment of my monthly bill by 15/06/2017 of Rs439.95 but the details of bill and account no is required on my mail id.
[protected]@ntpc.co.in

Hlo sr i am shravn kumre i am format a my self phone. So some contact not save. I loss a some cont. So plzz send a incoming outgoing amd misss cal no. Provide this no. [protected] plzzz sr.. 29/5/2017 all incoming and outgoing call deatil send yhis no.[protected]

Hi, This is Arvind Kumar a regular customer o[censored]r service. On 25-May-2017 I had recharged Rs 155/- pack of Internet at another mobile no.[protected] by online Airtel Account and payment done by Debit Card which I was informed as unsuccessful recharge by my Airtel account and they also assured the debited amount ll be refunded within 3-4 working days to my bank account so I recharged the same amount twice on the same day as per my urgent need .But after 5 days no money is refunded to my account so I registered a complaint against ICICI for the debited amount. And today(31/05/2017) the ICICI informed me that the two time recharge of 155 & 120/ was unsuccessful by ur Airtel customer. then and my wife spoke to the customer care executive day before yesterday and today was well and got the assurance again but nothing done so far. Ref. no. CONRC[protected]…..Transaction Reference No.: [protected]….Rs. 155 on 25-May-2017.

I lost my sim card so please deactivate my airtel no. [protected] as soon as possible deactivated this no. This is urgent to stop my mobile no. Because it is used by anyone when i called on this no. Someone use it so i have requested that sir please deactivate my airtel mobile no. I have no other airtel no from which i call to customer care to deactivate

I use 2 sims of airtel, i have made payment of 2300 to the second sim instead of the first one. I have raised a ticket by calling 121 on 26th april, but till now i have not received my money back. Some times they say they have sent me a cheque, but i have not received any. This is very unsatisfactory and poor service ever from airtel to their loyal customer like me from years. You are not able to pay me back my money which came to you incorrectly. I am thinking of porting my number to some other network and not recommend airtel to anyone going forward. I need a resolution for this asap and get back my money.

Hi,
I've ported my number to Airtel, believing the services to get better. But getting a bitter taste of it from day1. Airtel doesn't activate my SIM even after 28 hours. I've visited the Airtel Store 3 times last day(Kondapur, Hyderabad) all they could do is give a proper smile to the customer, but not resolve my issue and neither provide a proper update(this irked me more). I feel let down by the service and promptness of Airtel. This is really pathetic.

Hi,
My 4g is not working, its showing connection limited from last saturday. Yesterday also i complaint for this issue twice or thrice. Below are reference no for the complaint-
1) cgpsc[protected]
2) cbnrd[protected]
Despite making no. Of attempts, i didn't get satisfactory reply.
Really disappointed to see this type of response. Please look into the matter and resolve the issue at the earliest.