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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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D
darunirav
Jun 19, 2017
Resolved
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Resolved

Address: Vadodara, Gujarat, 390019
Website: Airtel

I have made a request for portability my 2 airtel numbers which are [protected] & [protected] on 13th of june, since then everyday many time airtel's relationship manager ask regarding problem, i have told so many times that their network is not good where i am working but then also everyday new relationship manager calls and asking same again & again.
It looks like they do not want me to port.

I am really in trouble because of this.
Aug 6, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 19 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    J
    Jeyashree C
    Jun 19, 2017
    Resolved
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    Resolved

    Address: 600088
    Website: www.airtel.in

    Hi,

    We are in uk. We have been chasing to surrender / cancel my connection from may..,

    However we have spoken to one of the airtel colleague, today. They said, they managed to ring the number `+[protected]` which is my mobile number, the airtel representative talked to the customer about the recent offers and got acknowledged from the customer other end they are happy to stay with offers, — this is a complete made up / cooked story, i would say.., this sim card is with me, i used the sim only during, banking transactions to get otp, other than that i would keep the sim away from mobile and kept it aside.

    This is a cooked up story / usual story whenever i asked about the status of my surrender request towards my broadband & landline. I am highly disappointed and unethical behaviour of airtel.

    We have already told, we are no longer in the country, we are in uk and kindly help us to make the process bit speed enough, but looks like no progress at all.

    We have been trying to genuine, and pay all the dues, surrender my landline & broadband, however airtel has been trying to rip off every month bills for the ununsed broadband & landline and still it is pending, and airtel is pushing me to the corner and try to milk every month for unused broadband & landline. I have already tired and sick of this unethical behaviour.

    Kindly help and do the needful asap please...
    Jul 29, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Jun 19, 2017
    Updated by Jeyashree C
    We are in UK and we are available only by the UK number.
    Verified Support
    Jun 20, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 19 June 2017 .

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Jun 23, 2017
    Updated by Jeyashree C
    Hi,

    I have been chasing Airtel lots of time. Please find attached the respective communications. In all the commu nications, they mentioned that the final bill would be generated on[protected] and today as of 6th response, airtel mentioned that the final bill would be generated on[protected].

    I literally don't understand why now the final bill date got delayed to[protected]???????

    In all the prior conversations it has been stated as[protected]. Why it got delayed? Why should I pay for you guys while I am not using your service at all. Close my connection asap asap.

    Please action asap. I don't want to pay unnecessarily. It is fault from airtel end for not closing the connection. Why should I keep on paying for their faults with the fact that I am not at all using the connecions!!!

    Verified Support
    Jun 27, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 19 June 2017.

    We tried calling you multiple times to get additional details to enable us to address your
    concern.

    However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Airtel,

    I literally don't understand why airtel broadband bill is generated again?????

    I received email stating as follows from airtel on 28-June-2017 at 9:00 AM stating as follows: (airtel services stopped and there is no outstanding amount!!)

    Please note that your airtel services have been stopped effective[protected]. Your reference number is 83840828.

    Kindly note that there is no outstanding amount due on your account.

    Why the bill is generated again???? This is so ridiculous. I am not at all using your services and we are in UK. This is causing more stress to us.

    Also note: I am in UK and my India mobile number is in UK and you can no longer contact me on my India phone.

    Hi Akosha,

    Kindly action on Airtel. Though I have requested several times to close. I literally don't understand why Airtel is sending bills again. I can't keep on paying for the ones which we are not using anymore. This is unethical activity. Please do action against AIRTEL!!
    Jeyashree C's [Complaint's author] reply, Jul 19, 2017
    After closing the connection on 23-06-2017 and also confirmed that there are no outstanding dues in my account, Airtel has generated bill again and when I raised that, I didn't get any response from Airtel!!

    I literally don't understand why should I pay bill again after closing the connection, when there are no outstanding dues by that account.

    Airtel is trying to misuse and try to extract money from me. Please take the necessary action ASAP.
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      S
      sukhdev79
      from Mumbai, Maharashtra
      Jun 18, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110084

      Hi,

      My name is sukhdev and i am a customer of airtel number [protected]. I am very disappointed with the service provided to me. I did recharge of rs. 50 last week, however i have notice that both the time balance got deducted for no reason. A separate recharge was also done for internet purposes. I tried to get in touch with customer care on various number but not able to get through. To speak with customer care today 18-06-17 i did rs 50 recharge again with transaction id [protected] and found balance deduction again. Therefore, i had to take credit of rs. 10.

      I could not found way to speak with customer care executive except ivr which was not helpful to register a complaint and resolve the issue.

      Now i want call back from airtel to resolve the issue asap.

      Regards,
      Sukhdev
      Aug 6, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jun 19, 2017
      Airtel Customer Care's response
      Dear Sukhdev,

      This is with reference to your post, dated 18 June 2017 .

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Jul 06, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 18 June 2017 .

      We tried calling you multiple times to get additional details to enable us to address your concern.
      However, there was no response.
      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        M
        Manmita Verma
        from Nagpur, Maharashtra
        Jun 18, 2017
        Resolved
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        Resolved

        Address: 110041
        Website: Airtel

        This is to inform u that.. On 18/06/2017 at 4:44 pm i recharge my airtel no with 349 pack mobile no [protected].
        But the recharge was not activated and after calling so many time to ur executives no action was taken. I have to face so much humiliation and disrespect.
        Is this a way airtel behaves with their customers.
        Ashamed to be part of airtel.
        I will port my no to any other company.
        Hopeless
        Aug 6, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Jun 19, 2017
        Airtel Customer Care's response
        Dear Manmita,

        This is with reference to your post, dated 18 June 2017 .

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Jul 06, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 18 June 2017 .

        We tried calling you multiple times to get additional details to enable us to address your concern.
        However, there was no response.
        We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          A
          Ashish Sekhri
          from Dharapuram, Tamil Nadu
          Jun 18, 2017
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          Address: New Delhi, Delhi, 11007011o

          I took a 10 days us plan for rd 2, 999. As per airtel s calculation i was there for 11 days. I have been charged for another 10 days plan without being informed when they have a daily plan of rs 700, which could be charged for the 11 th day. I gave this suggestion to the telecaller who was very rude and unaccomodating. I have this number with airtel for appx 19 years now.

          Ashish sekhri

          [protected]
          Email — [protected]@gmail.com
          Airtel customer support has been notified about the posted complaint.
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            R
            Rakesh Subramanian
            from Chennai, Tamil Nadu
            Jun 18, 2017
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu
            Website: AIRTEL.COM

            I requested for airtel broadband line connection on 3rd march for which i got a reply from airtel stating " due to

            Technical issues connection cannot be given in my area where iam residing. But the cheque amount of rs 500 which i gave

            For new connection request was debited from my bank account by the marketing person mr. Venkat from airtel (Contact

            No[protected]) for fulfilling his sales target inspite of knowing the problem
            Customer application number : tnpg024854 -
            Apart from the above issue airtel have billed me an amount of rs 1800 right from march 2017 to may 2017 for the broadband

            Connection which was not given to me by airtel
            I have sent several emails to the customer care of airtel mail id [protected]@airtel.com but they have not taken any action regarding my complaint
            Aug 30, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jul 06, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 18 June 2017 .We tried calling you multiple times to get additional details to enable us to address your concern.
            However, there was no response.
            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Jul 30, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 18 July 2017 .

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              R
              Rahulj.
              from Mumbai, Maharashtra
              Jun 18, 2017
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400037
              Website: www.airtel.in/digital tv

              They do not provide good service always customer care provide fake and bad information.. I have to remove my airtel dishtv connection..I want answer in 24 hour..my contact no. Is [protected]..my id no. Is [protected].my address is room no.212 rajiv Gandhi Nagar galli no.7 salt barkat ali naka opposit shivshankar nagar pent road wadala east munbai 400037.
              Jul 25, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jun 20, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 18 June 2017 .

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Jul 25, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 18 June 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                R
                Rohit Sotra
                from Lucknow, Uttar Pradesh
                Jun 18, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110027

                I am really disappointed with airtel services like voice and 4g services. I missed many important calls (Including interview calls) due to this poor network. Even 4g is very slow like 2g. Whenever i use internet i got cross sign in my network. I want to change my network from airtel to some other network. This is the poorest network i have seen. Even jio network is better than airtel network.
                Jul 20, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Jun 19, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post, dated 18 June 2017 .

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                KarishmaChauhan
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  R
                  rudprka
                  from Chennai, Tamil Nadu
                  Jun 18, 2017
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu, 600037

                  Hi,

                  I could see an amount of 99+ is deducted as "international roaming" charges for a couple of times in the past and on dated 16/06/2017... The service provider is airtel. I would like to complain about it and need my money back (Amount of 99+) to my current account.

                  I raised a complaint regarding the same issue earlier and airtel have reverted the money back...

                  But still dont understand why you need to deduct the money and create unnecessary trouble to the customers...

                  I could see not only the roaming charges and you have deducted more and i dont know how you did the same...

                  I you want to have compete with the rivals do in a legal manner not to take money of customers...

                  Its worst on you.

                  Thanks,
                  Rudra prakash. S,
                  0091-[protected]
                  Aug 6, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 19, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 18 June 2017 .

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Jul 06, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 18 June 2017 .

                  We tried calling you multiple times to get additional details to enable us to address your concern.
                  However, there was no response.
                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    A
                    Ankur Khashnobish
                    from Sirsilla, Telangana
                    Jun 18, 2017
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh, 500039
                    Website: www.airtel.com

                    Dear sir/madam,

                    I took an airtel postpaid corporate connection from airtel centre uppal hyderabad, agent named vikram gave me a sim and took all the required documents for verification and on same day which is[protected] i got a verification call from the verification people and sim started working and i used it for next 4 days and suddenly on[protected] the sim was blocked when i enquired about it i was told verification not completed since then i've been in touch with your associate vikram who only says he will send another person for verification but nothing happened till the date and now he has stopped responding my phone calls it's my humble request please solve this matter as soon as possible because i haven't used my sim but still you will ask me to pay the rental which i'll not
                    Aug 6, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 06, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 18 June 2017 .

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      A
                      Adi Rise
                      from Moradabad, Uttar Pradesh
                      Jun 18, 2017
                      Resolved
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                      Resolved

                      Address: Muzaffarnagar, Uttar Pradesh, 251001

                      Sir there is non availability of a wired

                      Broadband connection in

                      Muzaffarnagr, uttarpradesh west.

                      Please make some effort in this city.

                      We want a wired connection out here.

                      Likes of bsnl a known isp is providing but at high cost.

                      I assume the need for wired broadband exist.

                      Wired broadband is always needed by us all in muzaffarnagar city uttarpradesh 251001.

                      Airtel can disrupt and have opportunity to capture customers in muzaffarnagr city 251001
                      Jul 20, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 19, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 18 June 2017 .

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      KarishmaChauhan
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Jun 19, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 19 June 2017 .

                      We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                      We look forward to receive the required details.

                      Regards,

                      KarishmaChauhan
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        A
                        aslah
                        from Delhi, Delhi
                        Jun 18, 2017
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110025

                        My sim with the registered mobile no. Is lost ([protected])... So i want to change my registered mob no. Of customer id to [protected]... Please grant my request... I'm having great deal of problem while subscribing new packs... This is very important... Also i want a custumer care contact number so that i can contact the concerned authority about my future problems immidiately...
                        (Don't mind the grammer errors)
                        Aug 15, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 19, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 18 June 2017 .

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Jul 15, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 18 June 2017 .

                        We tried calling you multiple times to get additional details to enable us to address your
                        concern.

                        However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
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                          Y
                          Yogwsh
                          from Mumbai, Maharashtra
                          Jun 18, 2017
                          Resolved
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                          Resolved

                          On 2nd june 2017 i recharged my airtel prepaid with 349rs per 28 days unlimited calls package. But i'm being charged for all my voice calls. I recharged online and there was nothing mentioned about roaming. When airtel offers you unlimited pack i expect they mention all the terms and conditions.
                          On myairtel app there is no way to check the terms and conditions lying below any packs. This is completely fraud.

                          When i checked with customer care, they say that i'm in roaming, so, it is not free. The website doesn't mention about roaming.

                          This is absolute cheating.
                          Jul 21, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 18, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 18 June 2017.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Jun 20, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 18 June 2017 .

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          KarishmaChauhan
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            A
                            Aayush Biyani
                            from Kolkata, West Bengal
                            Jun 18, 2017
                            Resolved
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                            Resolved

                            Address: Kolkata, West Bengal, 711101

                            I am using airtel. My name is aayush bihani and my airtel no. Is [protected].
                            I subscribed to airtel secure.
                            Recently, my handset got damaged and i raised a claim and submitted the device with all the documents and information as required.
                            On 16th june, 2017 l received a mail from airtel that my device repairing cost estimation is ₹19, 900 and the same has been submitted to insurance company for approval (The copy of same has been attached). I wrote numerous mails to airtel and requested airtel to send me itemized description of the repairs and rates for the repair estimation of ₹19, 900. As the new device cost is cheaper than the repair (The current market price of the handset has been attached) which in no case can be possible.

                            But they didn't replied to my mail.
                            Jun 25, 2017
                            Complaint marked as Resolved 
                            An Airtel Customer Representative called me to address my concern and provided me the required details which resolved my problem.
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 25, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 18 June 2017 .

                            We tried calling you multiple times to get additional details to enable us to address your concern.
                            However, there was no response.
                            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Jun 26, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 18 June 2017 .

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              B
                              Bala Mahadevan
                              from Coimbatore, Tamil Nadu
                              Jun 18, 2017
                              Resolved
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                              Resolved

                              Address: 641004
                              Website: Airtel

                              We are facing "no internet access" issue with all of our airtel_4g data numbers (About 18 connections) from 15th june 2017 morning, till now there's no response from your support center even though we were paid the bill amount for every month on time.

                              We have deposited the cheque number - 136596, cheque processing date - june 13th 2017, cheque amount filled - rs.17, 300/-, amount debited from our account is rs.17, 300/-.

                              Airtel is acknowledging only rs.7300 and not the full amount. All our connections have been disconnected. Have no response to several emails to appellate as well as nodal.

                              We plan a full migration out of airtel for good if no resolution by eod monday 19/06/2017
                              Jul 19, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 18, 2017
                              Airtel Customer Care's response
                              Dear Mr. Mahadevan,

                              This is with reference to your post, dated 18 June 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Jul 27, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 18 July 2017 .

                              We tried calling you multiple times to get additional details to enable us to address your concern.
                              However, there was no response.
                              We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                              Regards,
                              KarishmaChauhan
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                T
                                thirupathi kolipaka
                                Jun 17, 2017
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                                Address: Warangal, Andhra Pradesh, 506391
                                Website: Airtel.in

                                I was using airtel prepaid number [protected] since 10 years and it is registered with all bank transactions. Suddenly it got disconnected and when visited airtel customer care office they have informed that there is no registration on this number.
                                I would like to request airtel team to reinstate my number.
                                Thanks.
                                Thirupathi kolipaka.
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                                  M
                                  mahendra.prajapati
                                  from Bhopal, Madhya Pradesh
                                  Jun 17, 2017
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra, 411057
                                  Website: airtel

                                  I am customer of airtel since last 15 years. I was believing in airtel because of it's maintained quality. I have transferred from gujarat to maharashtra (Pune) since october 2016 and since that time i have done circle porting. Since 5 months, constantly i am calling to airtel customer care regarding my network (Data) but i haven't achieved any help or any improvement. I checked my sim's cover over open network website and found data towers ars weak and send snapshot to airtel customer care. They already accepted that there is network problem nearest my area however they are failed to improve. It's been more than 6 months however there is same situation at the moment and wrong promise that it will be improved soon. I tried all troubleshooting options and even finally i replaced sim card too but there is same data network problems even after paying high charges. They always make customers wrong that everything is good and change phone or sim nothing more than thay. Really such a worst company ever. I would better suggest fo for jio. Accepted there is bit problem but really hats off. What to say about internet.
                                  Aug 6, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Jun 17, 2017
                                  Updated by mahendra.prajapati
                                  let's see what happens now
                                  Verified Support
                                  Jun 23, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Prajapati,

                                  This is with reference to your post dated 17 June 2017.

                                  We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Jul 06, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 17 June 2017 .

                                  We tried calling you multiple times to get additional details to enable us to address your concern.
                                  However, there was no response.
                                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                  Regards,
                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    G
                                    Gururajrb
                                    from Bengaluru, Karnataka
                                    Jun 17, 2017
                                    Resolved
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                                    Resolved

                                    Address: 560098

                                    I travelled usa on 10may midnight, actually 11th early morning. Two days before i called airtel to subscribe for international roaming and specifically to usa. They helped me to select a one month plan and said it gets activated once i land. Package amount was rs 3990.
                                    I returned back on 6th june (3 weeks only), airtel has send bill of rs 22000. This is unacceptable and they are telling, it not their guys mistake. Please see attached documents. Even after 17june, they have kept my roaming subscription active. This is nothing but cheating.
                                    Aug 8, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 23, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 17 June 2017.

                                    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Jul 06, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 17 June 2017 .

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      H
                                      Haniman
                                      from Hyderabad, Telangana
                                      Jun 17, 2017
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh

                                      Your company excutive promised to me on 17/04/17 that i should pay just 500 rupees per month from 17/04/17. Excutive id code[protected]. But for me the received bill 1200/- for april month. This is not fare. I will pay only 500/- as promised by excutive. Remaining 700 i am not going to pay. If accepted i will pay 2 months money. And i will continue my plan. If any queries plz contact to [protected].
                                      Aug 6, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 23, 2017
                                      Airtel Customer Care's response
                                      Dear Haniman,

                                      This is with reference to your post dated 17 June 2017.

                                      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Jul 06, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 17 June 2017 .

                                      We tried calling you multiple times to get additional details to enable us to address your concern.
                                      However, there was no response.
                                      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                      Regards,
                                      KarishmaChauhan
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        K
                                        Kirthik Krish
                                        from Chennai, Tamil Nadu
                                        Jun 17, 2017
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu, 602024

                                        Hi, i bought this sim in my moms name and address (Banu mathi k) and i lost this sim 16th may 17 after which i went to customer care where they told me sim is on name ganesan? Seems like wrong details has been updated in my number. Is this our fault also in chennai service centres they say that i cannot get back my number. Is this what a loyal customer can get from your service. This number is important for us and we need it back. Is there any way we could do that? Thank you.
                                        Jul 10, 2017
                                        Complaint marked as Resolved 
                                        Airtel asked for the new sim no one which retailer started recreating process. We couldn't track the retailer and his shop is no more . No hope on this case. Many of my friends and relatives has some others address on their number I don't know what airtel is going to do about this. This is useless to talk on. Asked to close the request .
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 18, 2017
                                        Airtel Customer Care's response
                                        Dear Mr. Krish,

                                        This is with reference to your post, dated 17 June 2017.

                                        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                        We look forward to receive the required details.

                                        Regards,

                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Jun 18, 2017
                                        Updated by Kirthik Krish
                                        Hi Rakesh,
                                        Am currently using [protected]. You can also email me at [protected]@gmail.com.

                                        It would be very helpful if I get my number back.

                                        Regards,
                                        KKR
                                        Jun 18, 2017
                                        Updated by Kirthik Krish
                                        You can call me from 9am to 12pm or 1:30pm to 9 pm
                                        Verified Support
                                        Jun 20, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

                                        Regards,
                                        KarishmaChauhan
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Jun 25, 2017
                                        Updated by Kirthik Krish
                                        Hi, I didn't get any resolution yet. Am just asked for proof which I've mailed back except the 20 digit sim no .how could I provide the sim no of my lost SIM card ? Please be reasonable and provide me a solution. Should I send a new sims number so that I can be activated for my old mobile number?
                                        Jul 10, 2017
                                        Updated by Kirthik Krish
                                        Hi, close this request. We couldn't track the retailer.
                                        Verified Support
                                        Jul 14, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 10 July 2017 .

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        KarishmaChauhan
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Hi Rakesh,
                                        Am currently using [protected]. You can also email me at [protected]@gmail.com.

                                        It would be very helpful if I get my number back.

                                        Regards,
                                        KKR
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