Sir,
I was booked airtel internet connection by 09/06/2017 through your marketing people maniraj his ph [protected] trichy, my address a. Rajendran rs complex 2 nd floor palayam bazar, woraiyur, trichy. When i was given payment time he told me this is rs 999 plan, 16 mbps speed unlimited, but after 1 week 16/5/17 connected time only available 2 mbps here our area he told me i was said dont to connect, 16 or 8 mbps if have connect or otherwise i will complaint your head office i was told him, pls arrange ments for me give requst speed otherwise cancel this line if not take neccessary action, my mobile no [protected] also surrender coz i was more than 8 yrs ur customer monthly nearly or more than rs 5000 recharged per month... Pls reply asap.
Jun 19, 2017
Complaint marked as Resolved
Airtel customer support has been notified about the posted complaint.
Verified Support
May 17, 2017
Airtel Customer Care's response Dear Customer,
This is with reference to your post, dated 17 May 2017 .
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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Verified Support
May 19, 2017
Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 17 May 2017.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at [protected]@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd