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Airtel Complaints & Reviews

2.1
Updated: Jun 10, 2026
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K
Kuldeep Vashisth
from Kachhwa, Uttar Pradesh
May 15, 2017
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Address: Palwal, Haryana, 121102

Sir I m from village baghola district palwal haryana .. Sir there is only 2g network available in our network tower which is situated in our village but there is only 2g network works in mobiles last one year

Sir please do something for 4g network
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    I
    iamdines
    from Morena, Madhya Pradesh
    May 14, 2017
    Resolved
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    Resolved

    Address: Chennai, Tamil Nadu, 600030
    Website: www.airtel.in

    Hi,
    I filled a form in airtel to port my number from idea to airtel on April 22nd. I had paid activation fee of Rs.300 also in airtel. My number is [protected].
    The address proof verification was also done. But for some reason, the request was cancelled and closed.
    Now again they have asked to submit ID proof documents and photo with new porting number. I have provided. Till date they have not processed or activated airtel service for my number.
    This is very bad service from airtel. What is the use in paying the activation fee.
    I strictly request to activate the service to my number by processing the portability as soon as possible.
    Jun 21, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    May 17, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 14 May 2017 .

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    I have moved from airtel to vodafone last year. i want to open the EBill of Airtel of earlier period. i dont have the password message with me now and also dont remember the password now. request you to share the password at the earliest.

    sadanand.[protected]@gmail.com
    Airtel Customer Care's response, May 17, 2017
    Verified Support
    Dear Sadanand,

    This is with reference to your post, dated 15 May 2017 .

    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

    We look forward to receive the required details.

    Regards,

    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      K
      Kajol20
      from Hyderabad, Telangana
      May 14, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110001

      I got a call from the customer care executive of Airtel company on 13-05-17 at 10Am regarding porting of sim. I Agreed for porting my sim from Vodafone to Airtel right then because the executive told me that I won't need to go to the store for it. The sim will be delivered to my address. He asked me to message my details on this number-[protected] which I immediately did. After some time I received a call from this number-[protected] which was from the person who came to deliver me the new Airtel sim. He took ₹100 from me. After some time I realised that it was a postpaid sim while I had asked for a prepaid sim from them. I immediately called Them back but there was no response. None of those people received my call and when I called them from one another number, they received it then. He told me to go to an Airtel store and tell them my problem. He also said that I will not have to give them any more amount as I had already given it to him(the delivery guy) . But the employee there told me that they were not responsible for that money and they will charge me ₹130 for a new prepaid sim. I even tried calling that person again from the landline number of that store. He received it but as soon as I told him to repay my 100 bucks he cut my call and did not receive my call again. He even put my number in the reject list of his phone .
      I am totally disappointed from this kind of service from such a reputed company. The executive from store clearly refused to return me my ₹100 as according to him it was not his responsibility that I paid it to the delivery man of Airtel.
      I had to pay double amount just because I rusted the guy who called me and said that he was an Airtel company customer care executive. And as both the caller and the delivery man are not receiving my call, I am really angry and frustrated with this type of frauds that has been done with me. And the fact that this was from such a big company like Airtel is really annoying and unexpected.
      I want my ₹100, charged by the delivery man, back as soon as possible
      Jun 23, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      May 17, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 14 May 2017 .

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        A
        akshayd94
        from Jammu, Jammu and Kashmir
        May 14, 2017
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110076
        Website: www.airtel.in

        I got a message regarding an offer and i recharged. They offered 42 gb for 28 days and they provided me with 3 gb instead. I had to let go my 1 gb per day for 70 days plan for this offer that said 1.5 gb per day for 28 days. And they just gave 3 gbs so i lost the 1 gb per day data for the remaining days along with another 39 gb that they promised with the offer. PFA the screenshots for the same.
        Jun 12, 2017
        Complaint marked as Resolved 
        So no mentions of the channel required to make the recharge in any of the offer messages and no refund was made. Bloody scammers.
        Airtel customer support has been notified about the posted complaint.
        May 15, 2017
        Updated by akshayd94
        Just to make it clear, check the screenshots, it was never mentioned that i'll have to recharge through the app only. It's not about the money, its about how you guys are cheating your consumers. Bloody Scammers!
        Verified Support
        May 17, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 14 May 2017 .

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          A
          Abi Devil
          from Chennai, Tamil Nadu
          May 14, 2017
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          Address: 641604
          Website: www.airtel.com

          Airtel is cheating on data plans.. I have recharged for 349 which should give me 1gb data everyday ... Now after three days it says that I have only 500mb left untill 7jun ...
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            A
            aasif shameem malik
            from Baramula, Jammu and Kashmir
            May 14, 2017
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            Website: www.airtel .com

            Good evening airtel
            my customer care service is not working from last couple of months.There is a problem in your system.I have complained it several times before but you are not taking it seriously.
            Please take care of the matter.
            Yours faithfully
            asif shamim malik
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              P
              prabhu lal regar
              from Gurgaon, Haryana
              May 14, 2017
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              Address: Ajmer, Rajasthan, 30901
              Website: www.airtel.in

              Dear Sir,

              I have applied for porting the sim from airtel to vodafon before one month.
              But don't port the sim card. So request to you Please help for porting the sim card. airel don't leave my sim connection
              Porting Sim No. [protected]
              PORT CODE- AI619285

              Regards
              Prabhu Lal Regar
              contact no alternative . [protected]
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                A
                asthasingh129
                from Agra, Uttar Pradesh
                May 14, 2017
                Resolved
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                Resolved

                Address: Bangalore, Karnataka, 560029

                Hi, my number is [protected]. I had applied for a prepaid airtel mnp from aircel. My aircel is disconnected, however i am not able to activate airtel through 59059. I called to customer care so many times, they were not at all responding. After 2nd half hours finally they respond and told me that you can not activate your number through ivr if you are not in the same state. Can you please suggest. As this number is important for me to activate. Please help asap
                Jun 18, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                May 14, 2017
                Airtel Customer Care's response
                Dear Ms. Singh,

                This is with reference to your post, dated 14 May 2017.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                May 16, 2017
                Airtel Customer Care's response
                Dear Ms. Singh,

                This is with reference to your post dated 14 May 2017.

                We tried calling you multiple times to get additional details to enable us to address your
                concern.

                However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Thanks for your response. As this is emergency and I have only one number, so can you please tell me till when I can activate my number through 59059.Because it's already one day passed and my number is not yet active.
                asthasingh129's [Complaint's author] reply, May 14, 2017
                Very poor service, not expected this kind of service from Airtel. Better to go with other n/w.
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                  B
                  Bhakti Prasad Padhy
                  from Mulki, Karnataka
                  May 14, 2017
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                  Address: Gajapati, Odisha, 761200
                  Website: ALL

                  Every time I connect My Divice with My airtel 4G hotspot, it connects but does opens any sights by just showing that "Please call121 to upgrade Your Plans.
                  Please help Me to solve this plan.
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                    G
                    Goutam rao
                    from Chennai, Tamil Nadu
                    May 14, 2017
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu, 600037
                    Website: www.airtel.in/forme/home/needhelp

                    My issue is i don't receive any sms recently after i got a new sim.

                    I tried to contact airtel customer support earlier today as i was unable to reach them so i raised a query in their website. Moreover 198 is joke i don't see an option to speak with a human agent to get my issue resolved.

                    I have been told that i will be contacted by them within 2 hours. Its been already 4 hours and am still waiting for their response.
                    Jun 19, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    May 15, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 14 May 2017 .

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    May 16, 2017
                    Airtel Customer Care's response
                    Dear Mr. Rao,

                    This is with reference to your post dated 14 May 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      Y
                      Yamini918
                      from Vijayawada, Andhra Pradesh
                      May 14, 2017
                      Resolved
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                      Resolved

                      Address: Visakhapatnam, Andhra Pradesh, 531001

                      Hello sir,
                      I lost 3 digits while scratching airtel top up voucher.20/- i l give the details of top up voucher. Please credit the amount to my number [protected]. Or send those missing digits which appear as * below.
                      I need balance quickly. Please respond to my complaint as soon as possible here i can give all the details of that voucher.
                      Serial no:- [protected]
                      Pin:[protected]*4553
                      Card group:-10vu
                      Acp0217
                      Jun 14, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      May 14, 2017
                      Airtel Customer Care's response
                      Dear Yamini,

                      This is with reference to your post, dated 14 May 2017.

                      We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                      We look forward to receive the required details.

                      Regards,

                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      May 14, 2017
                      Updated by Yamini918
                      My alternate number [protected]
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                        B
                        Bhargav Reddy Bhumireddy
                        from Giddalur, Andhra Pradesh
                        May 14, 2017
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                        Address: Anantapur, Andhra Pradesh, 515001
                        Website: Www.airtel.in

                        Hi team,

                        I lost airtel sim (andhra pradesh) along with my mobile during an incident. Number is [protected]. Pl Reissue the sim with same number and block the earlier one. Contact me on [protected] for more details.

                        Regards
                        Bhargav
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                          N
                          Naguesh
                          from Raia, Goa
                          May 14, 2017
                          Resolved
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                          Resolved

                          Address: 403507
                          Website: www.airtel.in

                          I recently traveled to Switzerland due to which I had activated a International Roaming Pack of Rs. 2999 which said 250 Free minutes to India & Local. Even after activating the pack, Rs.1320 got deducted from my main account when I made calls.

                          After coming back to India when I called the customer care, they told me that you have made calls to local landline numbers due to which your money is deducted. But on their website they have mentioned Balance deducted without reason. When I told them that it is nowhere mentioned on the website that only local mobile calls are free, One lady from the customer care told me that " you should know that local calls are only local mobile calls. It is coomon sense", she says.

                          Hoping that my problem is resolved at the earliest and this company is stopped from exploiting customers in the future.

                          Name: Naguesh Naik
                          Mob. No. [protected]
                          Jun 16, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          May 14, 2017
                          Airtel Customer Care's response
                          Dear Mr. Naik,

                          This is with reference to your post, dated 14 May 2017.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          May 15, 2017
                          Airtel Customer Care's response
                          Dear Mr. Naik,

                          This is with reference to your post dated 14 May 2017.

                          We tried calling you multiple times to get additional details to enable us to address your
                          concern.

                          However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            D
                            Drashan
                            from Bengaluru, Karnataka
                            May 14, 2017
                            Resolved
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                            Resolved

                            Address: 603103
                            Website: Airtel

                            I have recharged on 16/04/2017 with an offer o[censored]nlimited std, local and 70 gb for 70day's, recharged amount rs 399/-
                            But airtel not providing this offer to 70 days, they cut for 28 days. Airtel betrayal the common people.
                            Airtel promised to give 70 days. But after collecting money they not providing the same as they mentioned...
                            For me rs.399 is not huge amount but airtel make me betrayaled...
                            Airtel should understand, if not their goodwill goes down and people will say bye bye to airtel...
                            Jun 16, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            May 15, 2017
                            Airtel Customer Care's response
                            Dear Drashan,

                            This is with reference to your post dated 14 May 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              V
                              Vidula Ingale
                              May 13, 2017
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                              Address: Mumbai City, Maharashtra, 400018
                              Website: Www.airtel.com

                              Been 5 months since I'm using Airtel. When ppl using Airtel try to reach me it says the Vodafone number you are calling has been discontinued. I am trying to port my number since a month now and my SMS service has been blocked I am unable to send an SMS
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                                R
                                RPSharma20
                                from Vadodara, Gujarat
                                May 13, 2017
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                                Address: Karauli, Rajasthan, 322236

                                I am trying to know about airtel unlimited offer. i tried to contact with customer care executive but i failed to contact him
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                                  T
                                  TSJoy
                                  from Kanchipuram, Tamil Nadu
                                  May 16, 2017
                                  Resolved
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                                  Resolved

                                  Address: 682024

                                  How is it differ. From previous amount of rs.349.57 to rs.1529.30 the bill has been sent from unknown sender. Why is it unknown sender sending me airtel bill and that too such an exorbitant amount..? Please explain data usage is nil in y case. And calls sms were also very few.. If this practice goes on i will have to discontinue with your services. Farther, the bill has been sent to me from unknown sender means a highly gross misconduct of the employee concerned. Therefore i request you please look into the matter urgently and clarify the position at an early date joy. T. S
                                  Jun 18, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 18, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Joy,

                                  This is with reference to your post dated 16 May 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    R
                                    R Guna Sekar
                                    from Cuddalore, Tamil Nadu
                                    May 13, 2017
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                                    Address: Kanchipuram, Tamil Nadu, 631552
                                    Website: Www.Consumercomplaints.in

                                    Hi...
                                    I'm R.Guna
                                    And I'm using 4g handset...
                                    4g problem...
                                    And can't send messages through phone...
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                                      B
                                      bsawan
                                      May 13, 2017
                                      Resolved
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                                      Resolved

                                      Address: 560085

                                      Airtel has cheated my, they haven't give me the promised data and validity as shown on my airtel app.. Now they are least bothered to resolve the issue..
                                      I have recharged for 399, airtel had promised a valid of 70 days... With unlimited validity and 1gb data per day.. But they have given me a validity of just 28days with just 1gb data per day..

                                      I want this issue to be resolved as soon as possible
                                      Jun 15, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      May 13, 2017
                                      Updated by bsawan
                                      I want some sensible person from Airtel to call me
                                      Verified Support
                                      May 15, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 13 May 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Similar incident happened with me.
                                      Recharged for 399 on 16 April 2017 having 70 days validity but recieved message from Airtel stating that my pack ends tommorow.

                                      Screenshots added.
                                      Airtel Customer Care's response, May 14, 2017
                                      Verified Support
                                      Dear Mr. Sethi,

                                      This is with reference to your post, dated 13 May 2017.

                                      We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                      We look forward to receive the required details.

                                      Regards,

                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Same thing happened with me I have recharged my phone with 399 and validity was 70 days and now today the message comes that my validity ends today
                                      Same thing happened with me I have recharged my phone with 399 and validity was 70 days and now today the message comes that my validity ends today
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                                        Vimal Kirti
                                        May 13, 2017
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                                        Address: Hanumangarh, Rajasthan, 335512

                                        Dear sir, my airtel mobile number is [protected]. ur company without my permission granted the value added services in my number and cut the prices in my prepaid account last one month. i am very tired for ur company behaviour. please solve my this problem othervise i will go to the court .
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