Airtel Complaints & Reviews

I have done a recharge of INR 479 to a wrong number via GooglePay. Please help resolve the issue.

I have taken Multiple Airtel Optic Fiber Broadband connections. Last year I had avail Disney Hotstar and Amazon Prime subscription which they are offering with Broadband Plan of Rs. 999.

This year I had opted for same plan but did not received that benefit. I called multiple times to their customer care center and they told they will resolve. But it didnt worked. Neither they called back nor I got their benefit. Later on when I checked on their website all terms and condition, nothing was their but in FAQ they said you can avail once only. So i changed back my plan to 499.

Yesterday I checked with another Customer care agent, he said since you have another connection, you can claim that benefit. So he activated 999 plan on another number. But still it was not activated so when I had call with Customer care executive today evening, answer is very funny, as mentioned below,
1) To avail benefit by subscribing Broadband plan, you need Airtel Mobile SIM. How this is logical, for broadband offer I need Airtel mobile connection?
2) When I gave my airtel number he denied to activate it on my mobile number. reason is I had avail this offer on that mobile number last year.
3) When I gave another Airtel number then he said Its Prepaid number, to avail this offer you need Airtel Postpaid number. (Earlier i had avail this offer on Prepaid number only)

I asked that executive to share these Terms and Condition then he denied and said Sir its mutual understanding, how could?

They have not mentioned in their Terms and Condition. Promoting very wrongly their product. Please take necessary action on them.

I have done the recharge of rs 299 through airtel wallet as per their offer i must get cashback of 10 to 40 rupees but i didn't get any cashback...

Dear
Consumer form, This is to log a complain against mobile service provider BHARTI AIRTEL for changing the prepaid plan to postpaid with any voice confirmation . Also any such request was not laid by us for change of plan !
Mob no [protected]
Plan changed date 4th may 22
A bill of amt 1029 is now served on us to pay unfortunately .

Would like to know how many esim are issued on my numbers to my father's or relatives without my consent?
I doubt that esim issued against my below numbers
[protected]
[protected]
[protected]
My name is Vaidya Chiran Rameshchandra and i doubt that esim issued to my father's name Rameshchandra J Vaidya

I have deactivated all call divert on my mobile but still it is showing voice call divert on [protected] which is showing non existent number when trying to call. Wanted to know whether this is any default airtel divert number or its hacker?

Forgot my mpin and registration details.. please help to change my mpin

Hi, I am Not able to send message to 1900 to port out . For others i am able to send message. I need to port from airtel postpaid to prepaid

My phone is being hacked and call forwarded to this no [protected] but i have not activated any call forwarding option. my friends call my number automatically call forwarded.Stop this immediately.please take steps.

Hi my airtel number is not active though I have been recharging it regularly to avoid inactivity. Kindly help me in resolving this at the earliest.

Airtel — I want to reverse the recharge.
I accidentally recharged a no. Instead of another no. I was using Paytm, they suggested contacting the operator. I have written an email as well.

The no. I recharged was:[[protected]]
Right no: ([protected]]
Transaction id: [[protected]]
Amount: ₹239
Date: 30/June/2022

Hey, airtel today I tried to recharge for my friend sim, I recharged it using the paytm app and I accidentally ended up typing out the wrong number to recharge, as my friend needed an urgent recharge I have recharged another time for him. I hope you can help me with a refund through paytm, thank you so much for your co operation.

I will attach the paytm invoice as for what paytm had asked me to do, thank you.
Mobile no: [protected]
Ref no:[protected]

Airtel broadband salesman have approached at my door and explained the service of wifi which is upon installment 2months of free usage of 200mbps speed and free unlimited voice calling simcard but after 1month I got bill of 1428rs. Upon enquiry I got to know only 1st month was free.

Airtel deleted my prepaid phone number all of a sudden without any prior notification. Upon going to the store, they are not guaranteeing that my old number will get reactivated. I have also reached out to airtel nodal officer and not getting any resolution. Please help me with a resolution. I really need my original number back and I have been using this for 15 years and it will be a bigger problem to change contact number.

My Number is not working from Morning Prepaid Airtel SIM

Airtel — Unauthorised Internet pole in front of the house
There is an internet pole planted in front of the house. This is done without our permission when we were not at the house. This is causing a lot of inconvenience and have completely eaten up the parking space. The pole has also become a hub of a lot of wires mostly local tv cables causing a complete mess. Please help in getting it removed.
Address #63, 16th cross road, JP nagar 4th Phase, Benagluru

I have done my mobile phone recharge (Airtel) on 9th June 2022 for Rs.99 around 12:35. I have received the message stating it will be processed in 4 hrs. But the next day i have received the message stating it is failed and refund will be processed in 7-10 business days

Its been one month now, I have not got the refund. I reached out to Airtel store Koramangala they say transaction as not happened and they cant see it. I have sent email to Airtel but there is no response. Being customer of Airtel for more than 10 years i have lost the value and integrity for Airtel not resolving the customer issue.

I am getting in touch with the bank but they need the statement, how can Airtel can share the statement i am not sure, Airtel does not even confirm that the transaction is failed over an email.

I am stuck. Kindly support and resolve my issue. I can share my mobile number, but using the failed transaction id[protected]) you can be able to process the refund.

One Telephone Tower Installation work has been started yesterday 30.06.2022), Which is beside my Residential building. On the first day, they dug about 10 feet deep ditch adjacent to my boundary wall. During this rainy season, my boundary wall may collapse into the deep ditch in a soft mud area, as it may take several days to complete the deep foundation work. Secondly, the Installation company has not taken permission from the local authority to install the structure in a residential area. Also, they have not maintained a minimum distance of 3 meters from my border. Thirdly, the inhabitants of the area are protesting against the Tower Installation as it may create an unhealthy radiation problem in the periphery. Forthly, this high tower may collapse at the time of the cyclone on my building as it happened earlier in 2019 constructed by the same broadcasting company. As such we request you to take adequate measures to ban this construction.

Dear concerned,

I took an Airtel Xstream broadband connection on 26/05/22. There was a problem in the line and I raised a complaint on 21/06/22. It Has been 1 week as of now and there is no resolution. I called customer care so many times, every time they are telling me that they will escalate the issue on high priority-asking me to wait for 24 hrs. Like that i waited 7x24 hrs.
My connection details are as follows.

Finally I am fed up with the Airtel team and their irresponsibility. I asked them to disconnect the internet and to refund me the amount. They are not ready to disconnect or to refund.

I paid 6 months in advance and now they are making me tensed and in trouble. I'm feeling so much mental tension because of the Airtel Xstream customer care team.

Please take proper action on the Airtel Xstream team from your end. I want proper justice.

I have raised fiber shifting request on 05/Jun, till today no progress at all. It's been 25 days already, I ashamed to wait these many days for shifting that too in bangalore. No use of calling customer care at all. I fed with airtel service, Seems no proper communication between customer care and back end team. This is worst experience I ever had. And my prepaid recharge money got wasted without using internet. I think it is time to change network provider.