Airtel Complaints & Reviews

I raised a disconnection request on 30th Nov. It has not been actioned yet. I keep getting charged for a connection I haven't been using and I keep getting reminder calls to pay the bill. Numerous calls with customer support staff has not resolved the issue

I am in Airtel Black Plan, One of my postpaid mobile, AIRTEL has charged on my post Paid bill around 324 rupees for using the services of 543212(which
we haven't used this service. i wonder by seeing this bill and called the AIRTEL customer care service people. There way of answer is very rude and disrespecting the customer. They are not ready to investigate on why this bill was charged and also not ready to show the proof .
I feel very bad that this people are charging illegally and making our money and time waste .

Hi,
I am in Airtel Black Plan, One of my postpaid mobile AIRTEL has charged on my post Paid bill around 324 rupees for using the services of 543212(which
we haven't used this service. i wonder by seeing this bill and called the AIRTEL customer care service people. There way of answer is very rude and disrespecting the customer. They are not ready to investigate on why this bill was charged and also not ready to show the proof .
I feel very bad that this people are charging illegally and making our money and time waste .I need justice for the above and want to clear whose fault is this..

Thanks
Christopher - [protected]

Have recharged my mobile number [protected] through net banking for Rs. 2000 on 4th April 2017 and received an SMS with Transaction reference [protected] and airtel1/del/prepaid txn#[protected] of Rs. 200. Bank transaction was also completed successfully but my mobile is not recharged.Till now I got no message regarding the recharge, although the amount has been debited from my bank account.

regards
Samuel

Hello team,
This is how airtel started doing fraud..like WT[censored] I recharged my prepade number from airtel thanks app and i didn't received the GST bill i received the bill for previous month and for this month there is no option to download receipt. I called to CUSTOMER support and told me to go to airtel store...so what is this process all about we have to recharge online and for taking bill i need to go to store..such a ### company it is..
Highly unexpected.
If any ways to receive gst bill online kindly suggest

I have requested to change my Airtel broadband plan om 25.01.2022. But still there is not response from Airtel, even the customer care and Airtel stores not capable of responding it properly, kindly do help me in this regards my contact number is [protected]

Validity of my pack was till yesterday, so in morning I done my recharge from dealmegood.com . My money got debited but I received no message of recharge even my net and call are not working. Please look into the matter and let me know

Hi Team
I am lodging this complaint against Airtel for requesting inflated bill due payment of ₹ 1122.86/- after successful port out with all due clearance for my postpaid account (9633******) relationship number[protected].
I had sent e-mails to nodal & appellate office about the falsified bill due claim but no luck yet with requisite actions.
Hence lodging the complaint for legal remedy.

Sir,
With reference to above mentioned subject today I have done recharge on wrong mobile number ([protected]). Details of recharge is as follows.
Wrong M.no. - [protected]
Upi reference no.( Transaction I'd[protected]

Right m.no. - [protected]
Recharge amount - 179

After wrong Mobile recharge, I have again recharge the right Mobile number ( [protected] ) with recharge amount of Rs. 179.

So please refund the Rs.179 ( upi reference no.[protected] to my bank account linked to upi of M.no [protected].

Manish Kumar Chandaliya
[protected]

I recharged my Airtel number for 99 rupees on the 29th of January since then I have not made a single phone call and yet my balance has been deducted for phone calls I have not made please refund the amount for those phone calls this is my third complaint, if you have refunded the amount then you can overlook this complaint.

I recharged my phone number on the 29th for 99 rupees, since then I have not made a single phone call and my balance has been deducted of 98 rupees for phone calls that I have not made, please refund 98 rupees to my phone number.

I bought 2nd airtel DTH connection in the month of May 2021. I recharged my recharge on 002 connection but it was not reflecting. On contacting customer care I got to know that since I recharged 001 connection hence it is not reflecting to 002 connection. Next time onwards, I consiously selected 002 connection and recharged as I did not want to use 001 and was expecting it to get suspended due to no recharge but one day I realised my 002 topup recharge is getting eshaused far ealry than expected. On contacting customer care, they told me the reacarge done on 002 is being distributed on both the connections. I was shocked knowing this cheating that on their app they ask to choose connection in case of multi-connections and I alwasy selected 002 and still they were charing me for both without my consent that I want to recharge 001 or not. I want my refund back.

[protected]

From Pune
In Pune district ( Manchar; Narayangoan) Airtel glary owner charging extra amount RS 100 for old SIM swap which is against TARI guidance.
they are not helping to customer but taking disadvantage of rural people.
requesting to solve this issue at earliest.

Thank you

Complaint Reference: 55843054 /[protected]. Like this received many reference. Till date registered the complaint not net solved. Over almost 120 days our entire family strugulling while switch on the TV and select the channel programe, day-day am getting bad experience from my family members dut to this issues am unable to continue my regular works and also my helath felt under sick, Follwing Airtel for me become a regular duty such like sending mail, caling Airtel customer care, visit Airtel outlet but no response, As you all aware during this Covid time only watching TV entertainment. Overall family members accomodate in house and given important on watching TV, however situation TV remote not working since long days as a family head just think about my situation, Airtel is full responsible for my pain and have to answer to my question. Only small remote problem such like Airtel big company unable to solve the problem, than why they are promoting DTH like new brands. Month wise we are paying rent, suppose if any payment delayed Airtel immediately disconnected the connection until receive the payment. In my case since last 3 months we are strugulling with Airtel instrument, in such condition Airtel have to pay, Once complaint registered / remainder from Airtel i will received a call stating that within 24Hrs will attend the complaint, after couple of hours from Airtel service team will call and asked me to share 4 digit OTP to refresh / extend my complaint, during this 4 months several times received calls and become a practice. Kindly intervene on this issues and do the needful at the earliest. Note: Our TV remote malfunctioning unable smooth operation.

Regards,
D.Sivakumar
[protected]

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
Im a prepaid user me not taking any talktime loan or data loan.
I recharged with 179 unlimited plan and active sms plan
Didnt recieve UPC CODE

It is well over 10 days that I had requested Airtel Customer Service to Transfer my Broadband connection from my old address in Cooke Town, Bangalore to my new Address in HRBR Layout, Bangalore.

An Airtel Agent called me to confirm the new address. Another Agent calls me and tells me Call 121 and put in a Shift request. I did this.

Yet another Agent calls me an tells me to put in a request on Airtel Thanks. I did this too.

Till today NOTHING has happened. I will not be paying my bill for a service that I can't use.

Absolutely pathetic service from AIRTEL.

Dear Sir / Madam,

I am writing to you to raise an issue about: Broadband Internet

The issue that I have experienced was: The connection was temporary deactivated from July to January but they keep harassing me through call to reactivate my broadband connection, 3 to 4 times daily.
I raised a request to reactivate my account and to sift my connection in same building on 16th of January and I recharge the account with 589 then 943 on 16th January. The service resumed on 20th January then they removed my access to my airtel broadband account and my internet service was stopped. I raised multiple complains to airtel to resume my service as there was balance left for around 70days at the time of disconnection. But they haven't take any action till now. The customer care says the service will resume in 2 hours every time I call them but it's been 7 days and no action is taken by them.

It occurred on: 26/01/2022

Either they refund the amount or resume the service.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

My Airtel number was charged for calls I did not make, I have not made a single call after recharging my Airtel number for 99 rs in the 29th

Hello,
Me and my neighbors are facing a network issues from past 2 months. we submit are complaint to executive of airtel but they gave us some amount time, when ever we filled a complaint. Problem is this network issue is not resolved. we have to do work through internet but we can"t do. calling is not properly done.
Location is Village Bhaini Kanian, PO. Saidowal Kalan, Dist. Gurdaspur, Punjab 143530

I have done a recharge of Rs. 155 in wrong no. yesterday night. The pack is still not used and I want to have it in my own no. Please help!!!