Airtel Complaints & Reviews

My sim has been damaged I asked for a sim change on 16.06.22
but till date 27.06.22 my sim card is not been activated

I have used three numbers for post paid under some family scheme. I had cleared all the dues and requested to change all the my numbers to Prepaid. I had to go to customer care at Airtel JNTU Hyderabad and Airtel KPHB. Airtel got tricked, Changed only two numbers and then charged me Rs: 1178.82. Airtel has explored wrong way to trick customer and charge extra amount. Resolve it immediately

I have been using airtel postpaid for 5+ years. Just for paying the bill one day later I have to pay 100 rs late fee. This is looting people of their hard earned money. Why trai has not looked into this issue.

My airtel mobile [protected] was working fine when i came in saudi arabia in Dec 2021, i was always making recharge on this no. to keep my no. activated and working but since 3 month when i making call from this no. always showing call barred while making call. i tried to make it deactivated but can't. Please make it free from call barred my no.

Recharged successful and debited from my account but my plan is not activated resolve my problem as soon as possible..thank you ..!

There is a 4th unauthorized transaction on my Airtel FAST TAG without me/my car crossing the Toll Plaza since Nov'21. Rather everytime my car was at home when this unauthorized transactions happened. I have reported the issue multiple times through call/email/social media but it went to deaf ears. They are not ready to take any action

Hello,
I'm Shivam Singh, I have made UPI account on Airtel thanks app. There it is a offer that we will get confirmed cashback of 40rs, I did it 2 time, but didn't got any cashback.
Please resolve it.

Yesterday, I have recharged my airtel sim ([protected]) number for 455 rupees through credit card. The amount has been debited still it says plan validity expired. I can't able to make outgoing calls. Also, there is no proper help line number to speak with customer care executive.

My order reference Id:[protected].

Dear Team,

Sales offer the New broad band connection on 17th Jun'22 on fiber media within 24 hours. However there is no action. Upon call to call center, it was informed that fiber media is not available.

Basis the details, cancellation has been done upon multiple calls to call center on 22nd Jun'22.

Request No: [protected]
Reg Mobile No: [protected]

Kindly support refund

I am not able to call more then 20 calls since last 1 month, i raise a complaint also but they are telling it will resolve 24 hours but still I am not able to call, I am paying the bill before due date, kindly resolve the issue, I am using this number since past 8 years
Name : veerababu adari
Mobile number : [protected]

I am not able to call more then 20 calls since last 1 month, i raise a complaint also but they are telling it will resolve 24 hours but still I am not able to call, I am paying the bill before due date, kindly resolve the issue, I am using this number since past 8 years

Today i received a call from an unknown caller on what's app luring me to have video sex with her .. she called me and started recording her screen..i got little carried away however once the call got disconnected she started to harass me stating that she is going to upload the video on multiple channels .. and demanded 11k from me .. i objected and told her to do whatever she wants .. she said by tomorrow morning all the channels would have my video .. she also has my WhatsApp photograph .. please suggest what to do i have the number and her video as well as suddenly i remembered to record my screen as well

This is to bring to your kind attention that I have raised a complaint no 65556380 on 13th june 22 from registered mobile no. After that, for
next 4 days, I got daily calls from Airtel that they don't have any engineer and they rescheduled the request multiple times and finally Mr Mulayam visited my house on 16th June. He inspected and told me that he needs to fit a device called Line Amplifier to improve the signal, now when my connection was started in first week of June Mr Abhishek who came for installation he said I need line amplifier which he had fitted and taken Rs 900 from me [WITHOUT ANY RECEIPT DESPITE MULTIPLE REQUESTS]
Now Mr Mulayam says that he never installed Line amplifier.
After which he also left and never came back.
SO not even one single day I could watch TV properly, and its now 9 days since I have complained but there is absolutely no response from AIRTEL
Iam profusely regretting getting AIRTEL DTH
Should have gone for Jio or tatasky.
Worst service
pathetic customer support
Cheating the customer in name of installation

This is with regards to the refund that has been processed on my account on 13 Jul 2021 amounting to Rs. 942.36/- through cheque.
I do not live anymore in the location where the account was been activated. The amount has still not been credited to me in any form and I am still awaiting a response from Airtel team on the same..

Account Details:

Customer Name: Harshwardhan Singh
Account Number: [protected]
DSL Id:[protected]_kk
Airtel number: [protected]
Receipt number (For Cheque): 92717589
Payment Amount: Rs. 942.36/-
Refund Date: 13 Jul 2021

Whenever I contact customer care I always get a response to Email them thr issue and then after Emailing they never connect with me nor they respond on Emails. This issue is now almost an year long and I am still awaiting my refund for the same.

I had booked an Airtel broadband connection on 5/5/2022 with order ID 21 - [protected]. I booked the connection for my NRI uncle who just returned to India and asked me to book an airtel broadband connection. The next day (6/5/2022) an executive from airtel asked me to pay rs 2828 for the enitre installation and for the plan opted and i paid it. But my uncle visited an airtel store on 6/5/2022 and they offered an connection with the same plan at a much lower price and so my uncle booked a broadband connection from that airtel store. Now there were 2 installation requests for the same address and my unce asked me to cancel the connection i had requested for and when i tried cancelling the executive asked me why i was cancelling and when i told him the reason he told about it to his superiors and the superior contacted me saying that the airtel store people had quoted a false price which was less than the actual cost to gain customers. And i said no problem cancel my order and the executive said the refund would be made in 1 month time. Today is 24/6/2022 but i still havent recieved any update about the refund from Airtel side. I have attached the payment i made to airtel for my broadband installation request. I request Airtel to resolve my issue at the earliest and refund my amount.

Below are the complete details of the order:

City: Chennai
Aitel Xstream FiberID: [protected]
Order ID: 21-[protected]

We applied for a airtel xtreme connection on 2nd June 2022 (Bangalore). The airtel salesman shared a link and asked to pay 1768 for a 499 plan and 40mbps connection. The amount 1768 included installation fee as well. We paid the amount then and there and was assured that the connection will be provided within a 24 hr span. On 3rd we came to know that the connection could not be provided because in our area the airtel xtreme is not available. So we requested for a refund. On 10th we received an amount of 1180. The rest amount was told that it will be refunded within 5 days. Till now I didn't receive any amount from airtel and despite calling them now they are saying that they don't have any information about this please write an email to [protected]@airtel.com mentioning the harassment caused. I have the attached the transaction of the amount paid and received. Please check the particulars. I don't care if I don't get the refund it's a very nominal charge, but I think people should know how these big companies are fooling and looting us without even providing any services for which we have paid our hard earned money. While paying the money they didn't gave a thought whether the connection was even available in the area. After the payment they come to know connection is not available and then they don't even do the full refund. Also from there [protected]@airtel.com, there is no reply till now.

Hi This is Venkatesh S from Thoothukudi, Tamilnadu. I have availed Airtel Xstream connection last july i.e july2021 and still in use. Nowadays i am frequently getting network disruptions. Whenever the issue comes it takes around 3-6hours to resolve this issue. Since i am doing work from home, i am totally reliable on this network and totally frustrated due to this issue. The local team is telling they dont have required staffs to solve it quickly and also dont have proper reasons for disruptions.

Date of Incidents happened this month (June, 2022): 2ndJune, 4th June, 7th June, 20th June, 22ndJune, 24th June
Desirable resolution: Refund the monthly bill of the particular month where there is uncontrollable disconnectivity.
If i cant use properly for what i paid then whats the use.

Hello,

I requested a new broadband connection on 17th June, 2022 for WFH purposes and representatives visited for payment on the same day and took 2800 rupee payment and promised that the connection will be installed within a day.

Next day nothing happened, no one called. I was okay as 1 day delay is nothing to complain about.

Next day a technician visited and told me that there is some technical issue because of which we can't proceed with the install and told me that the issue will be resolved in 1 day.

Next 2 days, nothing happens. I sent an email to Nodal office, visited airtel store nearby, called customer care 6 times in total. Today I tweeted about this as well. Every time I just get this - "Sir give us 24 hours and the issue will be resolved". I have given 24 hours 5 times now and so far I haven't received any promising update.

This is just absolutely pathetic customer service from one of the leading providers in India. There are just empty promises but no fulfillments what so ever. How do I get my money refunded?

The New airtel sim which has been verified kyc in airtel office, is showing NO SERVICE even after it's scheduled port time. I got a message from Airtel it will be activated by 23rd June 11:42:00 pm. My old sim got deactivated(lost its network and showing emergency calls only), so i have inserted my new airtel sim. It has been 12 hours, i still didn't get the network.
I have important work to do. I have calls to make. Please help me get back to my services...

To Airtel

DEAR Sir.
My airtel no: [protected]
I have mistakenly recharged the wrong number [protected] Rs. 455/- on 1st June.
i called customer care told my mistake to your people within ten minutes. They said with a week will refund the amount.
till now it has not updated.

and then I tried sending an email to airtel support and also visited the Airtel store to reverse the recharge on the correct number, but no positive response was received.
please do the needful.
Narain