Airtel Complaints & Reviews

I had taken sim card on 31st Mar 2017 from a local roadside airtel outlet. They offered me a plan of 28 gb data connection and free unlimited voice calls for 1 month. They asked me to pay Rs.250.
They also took my Aadhar card number.

But after activating the plan i am not able to use data connection nor make any voice calls. Balance in account is zero.

Please help and resolve the issue asap.

Sim mobile no: [protected]
Sim:[protected]
Packed on 16 mar 17

Hi there,

This is in regards to ur pathetic customer service nuns that too after so much of follow up!!!

M nd my husband bth hs taken airtel this year no are as follows - [protected] nd [protected] respectively.

W changed from pre paid to post paid this march end once w gt a confirmation from ur customer care executive miss anika from siliguri west bengal. She confirmed us stating that bth the no will b working in south africa once changed to post paid nd ir needs to be activated!!!

She told this this is a. 4g sim bt from the time w gv shifted from paid to post paid neither mine nore my husband 4g /3g working!!!

W called her on 4 th april as we we're traveling on 5 th april to sato get the ir activated, bt in vain none of our no are working nd w bth are unable to do any transactions as w gv given this no in all of our banks!

Can someone act on this nd revert us back. My south africa no is - +[protected]

Not able to make calls since this morning... And the customer care no doesn't provide an option to speak to any customer service executive.

I am totally dissatisfy from our co-coordinator of Airtel PRI Team, Airtel 121 Team and Airtel E-Support Team.
No one give proper response
my company located in the main city Noida phase-II But for the past 5 days our PRI line was not working. I have submitted so many complaint (S.R NO[protected] but no one give proper response now i have tried .So please take necessary action immediately to solve the problem and maintain your brand name.
We have a 3 PRI line.
Relationship no=[protected]
Landline no[protected]/300/400
Past complaint no –SR[protected]

An unknown person with mobile no. registered on WhatsApp [protected] is disturbing my family members and chat with them by telling a fake identity of my family members and chats vulgarly. He copies the details and chats with another in such a way that he is one of our family members and gives a fake identity of one of family member and shares information. He is a threat to my whole family. Please check the phone number and kindly find who is this person. Someone is intruding into our personal lives, please check the number as soon as possible.

This is not the only instance against above mentioned number. There are already complaints registered against it. Please take immediate action.

Hi,
I am Sivakumar my number is [protected]. I am using 1 prepaid, 3 postpaid, 1 dth and broadband connection for almost 6 years. But their service is very pathetic and customer care doesn't even bother to help and they are so arrogant if you are calling from prepaid but the case is totally different if you call from postpaid numbers. I recharged for 349 but the Internet was not working for almost 3 days they didn't intimate about the distruption nor refunded the money on prorata basis. I wanted to port out all my connections and services from airtel so sent port message. After this I was called by some lady and she assured me that she will do 349 recharge for next month but the cutomer care is denying it. I am moving out of airtel completely with all my services now. GOOD BYE AIRTEL.

On 08th April 2017, I tried calling customer care since 4:20 Am and the time is now 5:22 Am, every time i call and get connect to the customer care executive he simply keeps breathing and doesnt talk at all.
this continued for 3-4 calls, later when I shouted he spoke and said I can't hear for that and placed my call on hold and never spoke again I had to cut the call and call again but again the same the person simply keeps breathing without even acknowledging. Please escalate this as this is a waste of time for genuine customers like me and pathetic customer service by airtel

I've been facing same issue on my airtel number. I've mailed to airtel so many times but never got any reply
My airtel number[protected]

As of now i'm getting messages from airtel that your number has not been active from 90 days make an outgoing call or your number will be blocked by 8-april-2017. The trick is i just started using airtel by 2nd of april. Please resolve this.

I made a recharge (international) of Rs. 4999/- on airtel mobile no. [protected]
on 3rd of march in which they promised me and i also received message that they will give 400 mts to india calling, free incoming, 3 gb data and 100 sms/day but to my surprise when i start using this service they deducted balance of Rs. 1100/- I complained to airtel via mail reff no. of complaint is 43521328 but despite of there asurance nothing was done . I suffered a lot mental and business loss in overseas country where i cant do anything . please help me out as i am still in canada and because of airtel mobile i am suffering a lot.

Dear team

I have paid 350 for the unlimited balance. But customer care people has disconnected my call for twice. I want justification regarding this issue. I am also working for customer care service. The particular customer guys has disconnected my call with out my permission. If really consumer forum is working i need justification and compensation regarding this.
sharath

On 4th April I received the following email...

Dear Customer,

This is with reference to your email expressing concern on receipt of alerts/ebill for your Airtel dongle number [protected].

I regret the inconvenience you have experienced.

I have made the necessary changes in our system to ensure that the issue does not occur in future. Please do let us know if you experience any such issues in future.

I appreciate your efforts in letting us know on the issue.

Best Regards
Shamseena V
Service Specialist
airtel business

Today I received another email...

Dear Customer,

Greetings from Airtel!

You have consumed 90% of the data usage limit on your Airtel Device [protected].
Data Consumed 9223.54 MB out of 10240.00 MB.

Post 100% usage, speed will be revised as per your data plan for the current bill cycle which is till[protected].

Click www.airtel.in/preonpost & recharge to get additional data.
For info on more data plans, please contact your company coordinator.

Now manage your account online with myAirtel app. To download, click www.airtel.in/5/du

Warm Regards,
Airtel - India's First Open Network

Check your network coverage anytime, anywhere. Visit airtel.in/opennetwork

WHY DO I KEPP GETTING THESE EMAILS...?????

Dear Sir,
My name is Medisetty.Raviteja, my airtel prepaid mobile number - [protected]. I am kindly requesting you for out going and incoming call history from january to till this date. i am ready to pay applicable charges. Please can you send through by e -mail ID [protected]@gmail.com.
If there is any procedure to get call history, Please let me know how can i get call records.
Thank you

I am not satisfied with your network and internet service..even in huda area of panipat I not getting proper range...if I complain than I did not get any response...instead of visiting the site company's employees just say it's ok sir...day by day network is getting bad to worst...

Respected sir,

Myself is Nanhi Devi h.n.- 128 Village Rajpur Vimauri PS- Rajpur Distt- Varanasi U.P. s an user for Airtel Prepaid. My No. is [protected]. I want following my call log history for month of February 2017 to till date . which is very-very compulsory for me. sir if you will provide me the same i will be very thankful and oblige for you.
So kindly send my call history in my e-mail as mention above or ([protected]@gmail.com)

Outgoing and Incoming Call log History Required

February 2017 to Till date

once again i requested please provide me the above mention call logs history

Hi i am AKRAM HUSSAIN and i want to know call statement of incoming and outgoing of my number [protected] so. plz immediately send me the statement of my number on my gmail/by SMS [protected]@gmail.com or my alternate number [protected]

Respectedsir,

Request to refund my money back to my card, please do the needful, Please take acion and help in the refund of the amount RS 9610.

citibank credit card was used for the merchant - IDEA PAYMENT(idea money)

I got a fraud call around 11.27 am today as calling on behalf of citi bank credit for verification to redeem my credit card points and they already had details of my card and cvv number which they wanted to get verified again with me. With in few minutes, i received sms about

2 Fraud transaction using my citi bank credit card towards (AIRTEL PAYEMENT) airtel money with 2 transactions each of 4805/- making the total amount of 9610/- with below transaction ids:

Transaction id-1: 969346 of rs. 4805/-
Transaction id-2: 590923 of rs. 4805/-

I raised complaint near police station.

Requesting you to kindly block these transactions at the earliest and please help me out to solve my problem and get my amount back.

Your's faithfully,
Pushpalatha k R
Email: pushpa.[protected]@gmail.com

Hi sir/madam

I am raghavender bearing airtel mobile number [protected] and [protected].

I am writing to you to express my dissatisfaction regarding the billing and customer service of airtel. I raised a request to deactivate data plan on my both numbers and service request number 75132096 was raised on 29 march.

To my surprise i received a message stating that service request number 75361079 on 7th april saying that my request to deactivate data plan was received on 7th april and will be addressed within 23 hours. When i called the customer care, i got a response that my earlier request 75132096 was cancelled and they do not have reason for that.

I never cancelled the request number 75132096 and this was done purposefully on 7th april because my bill cycle end on 6th april. Customer service executive was rude in handling my questions and he has not allowed me to speak executives at next level and more over i was made to wait for about 18 minutes and finally i had to disconnect the call. Service executive raised a request number[protected] to ensure me that a call will be arranged to address my concern but this was closed immediately and never received a call back.

I very well understand that these are very cheap tricks played by all telecom companies including airtel to exploit customers. I just wanted to understand why the ticket number 75132096 was closed with my knowledge. Why should i be charged 200 rs extra for the present bill cycle without me getting the data (I stopped getting the data on 29 march)

I request you to please look into the issue and make sure i am not charged for data and kindly provide me reason behind closing the ticket raised on 29 march

Look forward for some professional response.

Regards
Raghavender

Today i.e., 07.04.2017 i paid bill for this number [protected] Rs.710 but not printed receipt kindly arrange me receipt for my bill payment

Hi Team,

I have made 349 recharge based on message received to mobile, I got a successful message after recharge but I am not able to make any calls and even the data is not activated.

Please refund my money back or I else I will come out of your connection if the problem is not resolved.

Thanks,
Siva

Rs 345 plan flashed in My Airtel App on 7th April 2017,
I recharged, I got 1GB/day but speed is not good,
also my remaining main balance got used up during call,
then I realised no outgoing call possible,

unlimited call doesn't works

Airtel phone number [protected]

All screenshot attached.