Claimed

Airtel Complaints & Reviews

2.1
Updated: Feb 27, 2026
Complaints 54766
Resolved
21977
Unresolved
32789
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1344

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dr mayank oberoi
from Durgapur, West Bengal
Apr 6, 2017
Resolved
Report
Copy
Resolved

Address: Bangalore, Karnataka, 562114

Airtel charged me for international roaming even though i have not asked for any activation of such services.They have deducted balance from my account, on calling their representative he told that the matter will be solved and i will be returned back my deducted amount, but even after calling them several times it has not been reverted back.I have been using airtel for seven years and they have become so rude and irresponsible i should know if that is the case i should port to other operator
May 19, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2017
Airtel Customer Care's response
Dear Mr. Oberoi,

This is with reference to your post, dated 6 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 17, 2017
Airtel Customer Care's response
Dear Mr. Oberoi,

This is with reference to your post dated 06 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    VSSKNITHYA
    from Coimbatore, Tamil Nadu
    Apr 6, 2017
    Report
    Copy

    Address: Coimbatore, Tamil Nadu, 641045

    Corporate postpaid mobile prepaid data recharge tail d more than 10 times for the number [protected] amount my account débited but transaction failed due to technical issue.wh more than 3 days not rectified and why your airtel sites allowed to payments. Pl. Reply DMS my airtel mobile [protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      badizml
      Apr 6, 2017
      Report
      Copy

      Address: 788101

      I have brought my airtel sim card in Saudi arab but it not working now. I want to activate the sim card pls tell me the process for activating the airtel sim pls
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        kunal243
        from Surat, Gujarat
        Apr 6, 2017
        Report
        Copy

        Address: Surat, Gujarat

        Hello sir I am Kunal I am not able to receive any call or messages my number is [protected] please help me as soon as possible
        Thankyou
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          arajesh21
          from Chennai, Tamil Nadu
          Apr 6, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: Jharsuguda, Odisha, 768201
          Website: www.airtel.in

          My mobile number is [protected]. I port my number from Vodafone(M.P) to airtel(Odissa) .on[protected] at 22:02:06 my Vodafone(M.P) sim deactivated due to porting but airtel sim card not activate .

          My alternative number is [protected].

          I contact to airtel customer care for activation of my sim card, but they do not give proper answer.

          So I visited the airtel store on[protected], They informed that activation will be done by Evening,
          Again I visited the store on[protected]Evening), They informed that activation will be done by[protected] Morming.
          Again I visited the store on[protected]Morning), They informed that activation will be done by[protected] by 12pm

          Till now activation not done.
          So help me for activation of my airtel sim card mobile number is [protected].

          I have mailed the issue on[protected] to [protected]@in.airtel.com, & [protected]@in.airtel.com but no response

          On[protected] porting process completed ...Vodafone(M.P) sim off but airtel sim still not activated.
          Apr 7, 2017
          Complaint marked as Resolved 
          Airtel store person mailed to concerned department regarding the issue, But he can not ensure how much time it will take to activate the sim, they has taken nearly 1 days to activate the sim
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Apr 07, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 6 April 2017.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Anil S.
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Apr 13, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 06 April 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Preetam Rk
            from Kolkata, West Bengal
            Apr 6, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: Imphal East, Manipur, 795001
            Website: www.airtel.in

            Hi

            Sms on my Airtel num­­ber is not working since yesterday, both outgoing and incom­i­ng. Kindly, look into my problem and hope the resolution will be done at the ear­liest. Because of th­is problem, all my work is at hold and affected badly be­cause am not able to rec­eive important messa­ges or OTP for bank transactions. Kindly resolve the issue at earliest.

            Regards
            Rajkumar Preetam Si­­ngh
            [protected]
            Airtel prepaid
            May 14, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Apr 07, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 6 April 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Anil S.
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Apr 13, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 06 April 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              revathishankar
              from Mumbai, Maharashtra
              Apr 6, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: Chennai, Tamil Nadu, 600080
              Website: airtel

              According me 349 is a big amount I brought a new sim by paying 349 trusting they I'll give offer of 1 GB per day but even after 1 week I didn't get that offer I have called customer care many time no response form them waste of getting this airtel paying my money of 349 irresponsible the worst experience with airtel I will never ever recommended others to buy, encourging customer with fake offers, particularly karthick.s chennai customer care staff is so worst in responding
              Jun 3, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Apr 07, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 6 April 2017.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Anil S.
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              May 03, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 6 April 2017 .

              We tried calling you multiple times to get additional details to enable us to address your concern.
              However, there was no response.
              We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Susmit Mahato
                from Delhi, Delhi
                Apr 6, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: New Delhi, Delhi, 110075

                Every time i am trying to recharge my airtel number it is showing error code 13.what should i do to solve this issue??
                Its really annoying my airtel sim is from West Bengal but bought recharge coopon in delhi and trying to recharge but of no use .
                Solve this problem or else i have to change to other providers.
                Please solve this issue soon because i am not able to contact.
                May 17, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Apr 07, 2017
                Airtel Customer Care's response
                Dear Mr. Mahto,

                This is with reference to your post, dated 6 April 2017.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Anil S.
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Apr 13, 2017
                Airtel Customer Care's response
                Dear Mr. Mahato,

                This is with reference to your post dated 06 April 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  mitra.sagarika
                  from Delhi, Delhi
                  Apr 6, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Khordha, Odisha, 751024
                  Website: consumercomplaints.in

                  I recharged my phone on 31st march, 2017, with ₹349, by logging in from computer, since the app was not working properly today.
                  But I'm not getting 1gb per day as it was mentioned in the pack. Problem's reason cannot be that since I didn't recharge from app it's not working, since my roommate also got the same pack recharged from computer and is getting 1gb per day.
                  349 is not a small amount.
                  Please see to it and reply as soon as possible.
                  May 13, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 07, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 6 April 2017.

                  We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                  We look forward to receive the required details.

                  Regards,

                  Anil S.
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    dinesh chandrawanshi
                    from Bengaluru, Karnataka
                    Apr 6, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 560045
                    Website: My airtell lambda pack app

                    Need to update regarding 1GB per day data with unlimited calls as till now I got only 1GB data.

                    Attached screenshot shows Airtel is giving 1 GB data per day .

                    I have customer care voice recording as they cheated with costumers also they are ready to give me daily 1 GB data per day today on wards .but still I did not get . So please do some useful otherwise I m going police, consumer forum Medea as well .
                    Mobile number : [protected]
                    Jun 3, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 07, 2017
                    Airtel Customer Care's response
                    Dear Dinesh,

                    This is with reference to your post, dated 06 April 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    May 03, 2017
                    Airtel Customer Care's response
                    Dear Dinesh,

                    This is with reference to your post dated 6 April 2017 .

                    We tried calling you multiple times to get additional details to enable us to address your concern.
                    However, there was no response.
                    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      parthajeet
                      from Mumbai, Maharashtra
                      Apr 6, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 412101
                      Website: www.airtel.in/personal/digital-tv

                      Airtel Digital TV customer id [protected]

                      Ladies and Gentlemen at Airtel,

                      This new connection was installed on April 3, morning around 9 am. Despite a 30 minute activation, till late evening it was not activated. Upon followup with the installation engineer it was activated after about 12 hours.

                      On the morning of April 5, when we turned on the TV, the signal was gone (error B0001) in perfect sunny conditions. When I called the installer he indicated that he cant do much; it must be a problem with the wiring provided by the developer. The developer's rep refuted this argument. So on the morning of April 5 I called your call centre, where I was promised that by 4 pm of April 4, my problem would be resolved. No one called me on April 5 about this; no one visited.

                      So this morning before 8 am I called the call centre again and they said they have escalated the complaint and that they will take up the case in priority. I also called Sagar Hulawale from Iconic Services who had sold the connection. Sagar said that an engineer would anyway be visiting our complex around 10.30/11 am and he would request him to fix my problem. When no one came by 11.20 am today I called Sagar again, and he said that someone will come sometime today...sometime? He could not confirm a time.

                      Now its 7.00 pm on Day 2 and no engineer from Airtel has called me, nor has Sagar bothered to inform me what happened to his part of the promise.

                      So what do we do? Keep on waiting for eternity or what? Who will fix this? When will Airtel reps stop making false promises?

                      With regards,

                      Parthajeet Sarma
                      M[protected],[protected]
                      May 21, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 11, 2017
                      Airtel Customer Care's response
                      Dear Parthajeet,

                      This is with reference to your post dated 06 April 2017.

                      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Apr 17, 2017
                      Airtel Customer Care's response
                      Dear Parthajeet,

                      This is with reference to your post dated 06 April 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        singu123
                        from Bengaluru, Karnataka
                        Apr 6, 2017
                        Report
                        Copy

                        Address: Bangalore, Karnataka, 560036

                        Please you can update new mobile number i.e [protected] with old mobile number i.e [protected]

                        With Regards,
                        Singu Veerababu
                        [protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          T
                          teja y
                          from Hyderabad, Telangana
                          Apr 6, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Hyderabad, Andhra Pradesh

                          Ive recharged my airtel prepaid number with rs.349 believing their 1gb/day plan ...and what i got is 1 gb/month...When i called customer care they told that they have put up a request and i ll be getting the benefits only if i recharge again with 349..i decided to port to IDEA and applied for port...Then they started calling and annoyed me with asking my details and started giving negative info about the network to which im going to port. when i refused to provide such info, one last customer care lady was so abusive and used some words which i dint like...

                          I need her details so that i can teach her some manners in the same harsh way. and AIRTEL, first train your customer care executives how to deal with customers rather than giving negative publicity to other networks...Otherwise u will be out of the race very soon...

                          I got a call from [protected]
                          ps:that number is to trace out her details. if possible
                          May 9, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 07, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 6 April 2017.

                          We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                          We look forward to receive the required details.

                          Regards,

                          Anil S.
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Akshay B Patil
                            from Bengaluru, Karnataka
                            Apr 6, 2017
                            Report
                            Copy

                            Address: 560055
                            Website: www.airtel.in

                            Dear team,
                            I am Akshay B Patil. I have airtel number [protected] Prepaid number becoming zero balance immediately after recharge. This has happened several times since a couple of years. Please look into the same and inform us.Other wise i am going to consumer court.

                            Regards
                            Akshay B Patil
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              ankur kumad
                              from Agartala, Tripura
                              Apr 6, 2017
                              Report
                              Copy

                              Address: Patna, Bihar, +91
                              Website: [email protected]

                              Sir [protected]this is my no I want to last 10days received call details
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                mrs@1973
                                Apr 6, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 273304

                                Hi,
                                I am Mahendra Sharma, I have your using Connection no. [protected]. since long time and there was nothing a trouble & i was too happy with line. but now i had many time try to send a SMS but it's showing "Failed", also when making USSD for balance checking, the message showing is USSD is not permitted. kindly requesting you to please Solve this Problom.

                                Thanks
                                May 24, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 06, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post, dated 6 April 2017 .

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Karishma Chauhan
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Apr 21, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 6 April 2017.

                                We tried calling you multiple times to get additional details to enable us to address your
                                concern.

                                However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Punnyabrata_b
                                  from Ernakulam, Kerala
                                  Apr 6, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 500045
                                  Website: www.airtel.in

                                  I have ported my sim from aircel to airtel by believing the false promises were made by airtel/airtel representatives and the brand value of airtel.
                                  I didnt got 1GB per day data for 28 days after recharging 349 recharge pack .
                                  On 26/Mar/2017 i did recharged 349 and as per airtels promotions by there executives and which is being displayed over ad but its a fake that i faced after porting and recharging.
                                  I got only 1gb data for whole month and there is no sign of 1gb data per day.
                                  Please requesting you necessary action against the false promises are being produced by airtel.
                                  Note:
                                  Mobile no.:[protected] and
                                  I did recharged from airtel website
                                  May 10, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Apr 06, 2017
                                  Updated by Punnyabrata_b
                                  after posting complaint got 2 fake calls from spammers asking account no. to refund money hope they are not from airtel.
                                  Recieved calls from bellow nos:
                                  [protected]
                                  [protected]
                                  Verified Support
                                  Apr 06, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 6 April 2017 .

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Karishma Chauhan
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Apr 10, 2017
                                  Updated by Punnyabrata_b
                                  Dear Service provider,

                                  Still awaiting for your resolution/communication towards the issue raised, didn't got any response dated:[protected]
                                  Apr 12, 2017
                                  Updated by Punnyabrata_b
                                  Dear Service provider,

                                  Still awaiting for your resolution/communication towards the issue raised, didn't got any response dated:[protected]
                                  Apr 14, 2017
                                  Updated by Punnyabrata_b
                                  Dear Service provider,

                                  Still awaiting for your resolution/communication towards the issue raised, didn't got any response dated:[protected]
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    MD Ikbal Seikh
                                    from Jamuria, West Bengal
                                    Apr 6, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Murshidabad, West Bengal, 742163

                                    Hi,

                                    I have a land at prime location of Saktipur High School More, Saktipur, Murshidabad, West Bengal-742163 where I need Airtel to install tower.
                                    The tower can provide coverage to all the industries in the area and a huge residential population is also very well in the Line of Sight. We are facing a big problem because we don't have any airtel 3G tower. We really need that. All the residents here are humbly requesting airtel to install a 3G tower in our area. Please review our request and give us 3G facility.

                                    For all informations please contact:
                                    MD Ikbal Seikh
                                    [protected]
                                    Saktipur, Murshidabad, West Bengal
                                    May 7, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 06, 2017
                                    Airtel Customer Care's response
                                    Dear Mr. Seikh,

                                    This is with reference to your post dated 6 April 2017 .
                                    We are glad to know that you are interested in providing your land for installation of tower.

                                    Please visit www.airtel.in/leap and share your location details on the map. Our team will connect with you for the same to get additional details, if required.

                                    Regards,
                                    Karishma Chauhan
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      SandyAsopa
                                      from Chennai, Tamil Nadu
                                      Apr 6, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 560075
                                      Website: Shift

                                      Hi Team,

                                      My number is [protected].
                                      Date of incident - 18th March 2017. I called Airtel customer care and placed a request for the BB shift from my current address to new address, #16, 20th across, 2nd A main Vignan nagar, Bangalore 560075. Your customer care advisor raised a request and the SR number is[protected]. He informed that if i want immediate or after 5 days and i requested for immediate and he informed that the BB will be shifted on 21st march and the new property. Nothing happend and i called again on 21st but Airtel told me that the address is wrong and informed them this is a valid address and they corrected it. which was not my fault. Initially when the request was placed i was assured that i will have my BB working at the old property and on 18th march my BB stopped working(False promise). I was then informed that i have to wait for next 48 hours and they informed that i will get a call back. Nothing happend (another false promise). I called on 23th march and spoke to floor supervisor and he assured me that by 24th BB will be fixed. Nothing happend(Another false promise). I called on 24th and they informed that the order is not placed and they placed a new order. again spoke to a floor manager she was all fake. No call backs from airtel. I called them back and i was disconnected. Then 24th I got a call from escalations manager by name PRAVEEN(Big fake), He informed that it will be fixed but nothing happened. I also discussed that i will not pay the entire month line rental since the disconnect has caused stress and impacted by business. He assured that i will not be charged and i informed him to update the notes on the system and he informed he did. Later next day i called to airtel again without success and all false promise again. Then i made airtel to enter the notes about my experience with airtel which i believe was entered. till now no resolution. I went to airtel store in vignan nagar and they way the treat the customer is pathetic and they just dont speak good at all. I had a very unpleasant experience and as usual nothing happend. I want my response on this mail or i will take this to next level. This Airtel has caused my mental stress and impacted my work and business. worst company service i ever faced in lifetime. Hope someone is looking into this. or guide me where i can go and escalate this.
                                      May 16, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 12, 2017
                                      Airtel Customer Care's response
                                      Dear Akhil,

                                      This is with reference to your post dated 6 April 2017 .

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Karishma Chauhan
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      I received a message on[protected] from airtel stating that international roaming rental charges of Rs 99 has been deducted from my balance. I'm in Bangalore, India and did not travel anywhere outside India but I don't know why this amount has been deducted. So I need the money deducted back in my account
                                      Request you to DE-activate my number, since i m out of country and not using the SIM
                                      Airtel Customer Care's response, Apr 6, 2017
                                      Verified Support
                                      Dear Tchoudha,

                                      This is with reference to your post, dated 6 April 2017 .

                                      We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                      We look forward to receive the required details.

                                      Regards,

                                      Karishma Chauhan
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        paluday
                                        from Pune, Maharashtra
                                        Apr 6, 2017
                                        Report
                                        Copy

                                        Address: Nagpur, Maharashtra, 440010

                                        Company Provided Number And Still Bill On My Name Without Use.. And Continuous Trheat From Airtel For Leagal Action.. Look Into Matter And Stop Harasing
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit