Airtel Complaints & Reviews

Hi im anweshbhat.. i called a castmer care.. he behavior rude.. he can't give any information .. he behavior rude wit meso im port out to other network ..my number [protected]

Airtel lanched rs.244. Plan for prepaid customers for 70 days. My at no is [protected]. I subscribed immediately got on 16.04.17. They validated the plan for only 34 days instead of 70 days as per plan. There was also offer for free calling to all net and atoa. For 70 days. There is now no mention of free calls. Please look into the matter
Customers subscribe the plans after fully knowing the benefits of the plan. If full benefits are denied, what is the use of announcing attractive plans seeing competition with jio?

Airtel customer care team called me and provided Rs.500 bill value discount for 6months against my airtel postpaid no [protected] on 28.09.2016. And they requested me to continue in airtel network. But in my latest bill, they not shown the Rs.500 bill discount. I contacted airtel customer care team but there is no proper reply from airtel side.

Offer activated on 28.09.2016, bill generation date is 27th of every month

1st month 28. 09.2016 to 27.10.2016
2nd month 28.10.2016 to 27.11.2016
3rd month 28.11.2016 to 27.12.2016
4th month 28.12.2016 to 27.01.2017
5th month 28.01.2017 to 27.02.2017
6th month 28.02.2017 to 27.03.2017 (bill generated on 27.03.2017 for the billing cycle from 26.02.2017 to 25.03.2017 but in this bill they not shown the discount )

i don't know how airtel is calculating. kindly take up the issue with the airtel and take a necessary action against airtel

Was asked for money against pp number from Pimpri gallery 411017 near SBI
I also called C C they were not willing to help me
[protected] i got call from this CC no
Asked for recipt but he did not gave
Won't like to use ur service if this is my first experience

Still 19th day my connection not shifts to my new place it's not first time it's second time with me am 9 years old customer of airtel poor and pathetic service, daily they give me feeding give us 72 hours, 48 Hours, 24 hours but am not satisfied with service on every call attend a new executive again explain the whole ram kahani. Very disappointed ill give 0 rates

Company gave me offer on Mobile no.[protected], 70 GB data in rs 244. Than i recharged this offer.
They told me it will work in my 3 G handset. But isn't .
I complained this to company but company not give any typ of respond. I asked- why u give me wrong information?
Then They drop my call
.
I requested my complain to airtel customer care. Now they said this offer is in 3 G handset..it work only 4 G
So pls resolve this problem as soon as possible...
Thank you

I have lost my sim [protected] and please block it and deactivate my connection.

I had recharge 349 Plan on 11 April 2017, as per terms & conditions given on website "4G Handsets with 4G SIM : Unlimited Local & STD A2A Mobile calls with 1GB Data per Day ".
After 2 days data over and showing only 100 MB left.
When i complaint to nearest branch of airtel powai location.
They are giving excuse that offer is only applicable for particular & privilege customer and some are saying it not applicable on your no. Their is limit of lieing, last they find reason and saying you should recharge from retail shop, not online.They can't help me on this.

Airtel is such a fraudulent company, just to compete with Reliance Gio & Vodafone. They just announcing fraud scheme just for marketing purpose and fooling all the customer. They are actually cheating with customer and making everyone fool.

I need my money credited back or give proper plan as written on internet. This is clearly cheating from Airtel.

Date of Incident - Feb 8th-10th; Feb 22nd; Mid March and April 16th 2017.
Primary Number - [protected].
Incident - Issue with Incorrect Billing since Feb 2017.
I hold a postpaid mobile service and have 2 additional numbers on "My Family Plan". For the last 3 months Airtel has been billing me incorrectly and repeat calls and complaints have not addressed my problem. The service provided is pathetic and the helpdesk personnel are unable to fix the simple request.
Resolution Required - Refund/fix the billing errors and also correct the plan to what has been repeatedly requested.
Spoken with Adish in March 2017. Request No. [protected]

Dear Sir

It is really disgusting and surprising to see your app has all master which best suits Airtel and nothing for customer who pay through nose to utilize the service for which we make payment.

I have been trying to lodge a complaint entire yesterday the April 15, 2017 but nil response from your outlet in Thiruvallur your so called 121 and 198. There is no choice to speak with customer care agent. Just cheating and looting the customer to your satisfaction and fill your pocket.

Well the reason for my reaching Airtel is about my network for the past 3 days I was not in a position to open website and my net was showing only E. I lost my valuable time and had to run around in the hot sun.

Today morning to my utter surprise despite having 4.9 GB in my account almost a sum of ₹ 100.00 deducted from my main balance for using net. Why may I know the reason your network doesn't work and you will charge the customer. This is just unfair practice of business.

Request let me know the reason and restore my network and pay back the amount deducted. Also let me know as to why legal action should not be initiated against Airtel.

Thanks

Rajagopallan

Dear sir, myself ketki kedar d/o prakash kedar, have lost my airtel sim 2 days back. And since today evening the number is coming engaged as someone is trying to MISUSE the sim card. So please block my sim card ASAP ... The number is [protected] . And please apply for a duplicate sim card on my behalf if possible and also for the remaining balance in my sim card.
Thanking you,
Yours sincerely,
Ketki kedar
16/04/2017
Email I'd : [protected]@Gmail.com

After activating international roaming plan. I have been charged for 15000 Rs.

On calling Airtel customer care service several times and writing several mails to customer service, Airtel presence and also to apellete authority they are giving false data.

I cannot pay the bill for fake data
I do have all the proof for the calls I have made and data I have used.

I recharged for 349 but dint get 1 gb per day so I called customer care, they said that offer is not applicable to my number and they will raise the offer request and it will be activated i a week but even after a month also it's not activated
I called again after a month they tell the same thing that offer is not applicable to my number.
When everyone has got 349 offer I am not getting the same instead it's showing 799 offer in my airtel app.
Therefore I request you to activate 349 offer immediately to my number

Mail I'd: [protected]@gmail.com
I gave my number to CUB bank, college
And also my whatsapp number is thism

Mob no:[protected] balance deducted of rs 20 which was recharged via paper coupon.upon the matter while called to customer care Mr Ruturaj from cc executives misbehaved like anything.
" y it has deducted u don't know, we also can't tell u."
is this a way to talk . Look into the matter orelse matter will be escalated to higher authority or DOT OR ministry of telecommunications.
Contact person:A K swain [protected]

Hello sir
i had paid 2400 through online payement on 30th march .but airtel broadband is not feasible in my area so we want our money back ..plz refund it as soon as possible at the same account through which we paid .our fixedline account no is [protected] and our installation order no is[protected] .
plz contact us on mob- [protected]
we already called many times to customer service we can't get any meaningful response towards my money refunds so plz do it quickly.

My number is [protected], i want to deactivate all unwanted services, which i activated today by mistake and i felt few services running from past.and please also cut all spam calls and sms.i received minimum 8-10 calls related to credit cards, insurance and clubs and for restaurants booking and same with sms daily got such type of messages.
Thanks.

I am styaing at mumbai andheri new Airtel prepaid connection SIM card damaged pls replece my sim card, mobile no is [protected], name of faver bhgvan patil, i sumitted dacuments aadhar card
i reques castemer care pls urjet send below address

i awayting your response
bhagvan patil
59, Arjun House, 1st Floor, Road No.3,
Tank View, Sahar Village,
Andheri (E) Mumbai- 400 099
Tel:[protected]/ 2682935

I have bought a new Airtel Sim some days back and i didnt recieve any activated text or messages yet. I have tried calling the no 59059 but it doesn't says anything about my SIM being activated. However my incoming call is working fine but I cannot recharge my phone at all ..I have been trying to recharge for days now but in vain. SIM card no is[protected]U and mobile no is [protected].i would really appreciate i[censored] could kindly help me out.

I choose to write this e mail with absolute frustration after failure of repeated commitments by Airtel team for rectifying a problem in my fixed line & broad band connection. My fixed line & broad band connection is not working from 09-April-2017 onward. I registered a complaint and the SR No is 81038018.

First I was informed that the problem would be rectified on the same day which was 09-04-17. But it was not rectified. When I contacted Air Tel team again on 10-04-17, I was informed that there was some problem in a cable which is being replaced and the service is expected to resume on 10-04-17. Air Tel team was unable to explain the location of the damage. Then I spoke to Technical Manager of Air Tel. She explained me that some 160m of cable is being replaced which is expected to be completed on 11-04-17. Neither she was able to confirm the exact location of the damage (I wanted to verify physically whether there was a real damage or people are just telling some story to hide their delays).

Since then every day we are reminding and till date, the issue is not resolved. Every time Air Tel team is confirming that it would be resolved today. But that "today" has never come till now. I have been the customer for Airtel for the past 11 years and this kind of repeated failures on commitments, I am seeing for the first time. Either the people are not serious about their commitments or they don't know how to rectify the problem. Ultimately, my kids are preparing for various entrance exams and they are the most affected ones because of this failure.

In any case, please look into this miserable case and arrange to resolve it latest by today or else, please arrange to disconnect the service. I don't want to pay for a service which is not working for the last one week and people are not serious about their commitments.

Expecting your action and a line of reply confirmation.