Airtel Complaints & Reviews

Hi Team,

I have placed an order via online for broadband connection newly and I got call from Airtel executive. I asked the details about which i heard earlier as if i pay the 3 months rental at a time installation charges will be waived off. It was so rude, Its is like if you want connection take the connection or else take the connection from who you heard and then she disconnected the call without giving any information. This was so disappointing me, kindly try to take necessary action, if possible.

Details are below:
Shobha Oriflame or (Airtel Broadband Hsr)
number: [protected]

I am using Airtel DigitalTV prepaid service. When there is a exams for my children, i will not recharge the Airtel DigitalTV. Once after exams are completed, if i recharge they are detecting IMF(Idle Maintenance Charge). This is totally. For prepaid service, they are charging IMF. This is should be removed.

In other DTH service, they are not charging any IMF charges for the Prepaid service.

Suresh

Here there are 3 numbers in every number billing is not done as explained by executive of airtel his number is [protected] and name is shubham . He is picking up call for last 1 month . And I tried so many times 198 but it was not working then I come to know about customer care number [protected] but it is also not repling as there is some system updation is going on since last 15 days. Then only here I am complaining . Now as my number is post paid I need to pay bill otherwise I get intimation for due amt which is irritating and I am not paying due to unproper billing . I was told bill will not be uper than 500 althought I had demanded for fix billing of 199 plus taxes. But executive told it can not fixed less than 500 . But company fixed limit till 1000 which is unfair. And when I come from other company executive told me mobile remaing balance will b transferred and deducted from bill but it does not show on bill any where. Bill is not as per plan explained. I am having 3 post paid numbers please help me to resolve issues as I am not able connect to the company. While new connection then come in one call and when there is an issue not picking up call. My numbers are [protected] [protected] [protected]

I have applied on refund online site for the refund of excess amount paid for the post paid bill no.[protected] of 6th March 2017 of amount of Rs.383.53 for which by mistake amount of Rs. 38, 353/- was paid and my refund amount of Rs 37, 969.47 is due I have already submitted the request on line on 20th March 2017 but so for I have not received my refund till today
Please do the needful early
Thanks

1. I work in Saudi Arabia and be there for 6-8 months in a year – check my records for last 3 years
2. Every time I return from abroad (2 months trip usually) you guys barr my services for a silly INR 1000 bill – And then you keep sending me messages on my credit limit being INR 15000
3. Like another trip I returned to India on the 22nd Morning at 3 AM to experience the same from the so called India’s best open network provider
4. I spoke to Vijay, Anukrita, Abdullah, Rahul & Komal just now – all of them said they are trying to resume the services but system is not supporting.
5. Asking for a Supervisor at your contact center is more like a spiritual visit in Tirupati or Shirdi; as usual they weren’t available

Sir my dot no is[protected] . My previous plan was 899/- -20gb. +100/- 20gb. + 5gb. I called customer care mr Prakash Sewani and they suggested me that they are offering 25 % discount on tariffs and 25gb. More data . I agreed and told them to do . After call message came to me that ur 100/- 20gb. Top up plan is deactivated . I talked again to mr bhupinder Kurni he blamed me that u only said to do I told him that I didn't . Then he started talking rudely. Sir please take action and include my top up plan with new plan.
Thanks
Dilip

Dear sir/Madam,
My mobile no :[protected]
My name:sivasubramanian.n

[protected] this number to Yesterday and today 6am to 8am many message sending this number [protected].sending confirmation ok.Our mobile many message not recieved, Please resolve the issue.

Thanks,
N.Sivasubramanian

My sim not use sim number [protected]

Respected sir,

iam s balaji and my sb acoount [protected] with your syndicate bank triplicane icehouse chennai branch.
I had done few online airtel failed recharge for the mobile nos.[protected] and the following are the details:
s.No. Date pos txn no. Amount.
1. 22/03/[protected][protected] avenues india pvt ltd rs.30.

2. 22/03/2017 -do- -d0- rs.30

3. 22/03/2017 -d0- -do- rs.178

kindly do give credit for the above above pos failed transactions in to my sb a/c [protected] and advise me the credit please.

Warm regards,
s balaji
[protected]

This mobile no [protected] name aditya Ariel Advocate this is very bed and the very bed tolling costumes and not Ariel company future not like. Misbehave with customers

I am using [protected] number of airtel. This number is being used by me for a long time. It is given in the bank and actived for insurance . two days before its outgoing calls had been suspended.so I have recharged two days ago which failed . today the sim has been deactivated. So I am unable to get the notifications of the bank. So I request to make a possible effort to make it activated as soon as possible. To enjoy your plans

AIRTEL worst service provider I have ever seen. I changed my SIM from BSNL to AIRETL on March 19th 2017. My network got convert to airtel, But after few hours my airtel network got disconnected. For past 3 days Incoming And Outgoing is barred.

When I called customer support They say to visit Airtel OUTLET . When I visit airtel outlet they ask me to call Customer support. Till now issue is not resolved and response from airtel is very pathetic. I request everyone not to MNP your current network to AIRTEL. They don't care about their customers .

I am unable to use my Airtel Postpaid number due to network issues and have raised number of complaints and visited Airtel office number of times and the issue is still unresolved.

I have placed a request to port my number from Airtel which has been rejected too.

Complaint No’s for your reference : 74446409 & 74543338

Request you to look into this mater and help.

Hello,

I have taken Airtel broadband but it is disconnecting very frequently, I have raised complaint multiple times but Airtel is closing my requests without resolving

Venkatesh
[protected]

I have a postpaid no [protected] . I want to change my postpaid no into prepaid. I cant visit your local airtel office due to some problem so please accept my requst and send me prepaid no on my location

Dear team,
i have a airtel postpaid connection [protected], my bill amount is 2500 according to airtel company which is very high according my connection plan and activate many chargeble services on my no.without my permission so why i pay bill amount for this, so i discuss with customer service but no reply by customer service side. after that somebody call me from airtel company related to bill amount (no.[protected], [protected] etc) and said to me for discounted bill amount and said to me pay rs 1500 to activate my connection and pay rs 900 immediately and connection activate with in 2 min so I paid rs 900 but now not activate my connection so i called customer service by which i know there is no discount on my no .and now my bill amount rs 2500 is same.
means they guys play fraud game with me .at today they stop all service on my number and my connection is deactivated after pay bill amount according to airtel customer service executive.
Please do the needful
Thanks
Deepak bhardwaj
[protected]
[protected]

Hi Team,

I have paid in Airtel on 13th march 2017 and amount 102/. I got message and said "txn ID has failed due to a technical issue. Refund will be processed within 7 working days."

But Now 10 days over and I did not receive any response or refund money.

Website: Airtel APP
TXN ID:[protected]
Mobile number: [protected]
Amount: 102
Why is paid: data Used(Internet 250MB 4G)

PFA,

Thanks
Arooshi

My husband 's number [protected] IS NOT WORKING. It says 'phone is switched off' even though it is on.
My number is [protected] and I am continuously trying 121, 198, and so many other customer care numbers you have provided on your website. But it is such as waste of my time and call costs as I am unable to get through to any representative and the only two options are lost sim or new connection.
We are really frustrated. My husband is currently on business travel and he is finding it very hard to communicate without the mobile network working.
Please resolve URGENTLY.

I had submitted request for cancellation of airtel broadband connection 5 times from feb 2017 to till date. My connection's call and network had been barred from 2 march 2017 and still I receiving call from airtel customer care to continue my connection. I am frustrated because I don't no whether my connection is cancelled or not. Still Airtel customer care telling your connection will be disconnected as soon as possible. Can any one help me for cancellation of airtel connection. (E mail Screen shot enclosed)

I loss my sim.and I don't have proof this [protected]number