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Airtel Complaints & Reviews

2.1
Updated: Dec 22, 2025
Complaints 54712
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Airtel reviews & complaints page 1355

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M
Manoj mudabe
from Pune, Maharashtra
Mar 25, 2017
Resolved
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Resolved

Address: 413602
Website: [email protected]

Hi Sir
I am ur Airtel sim Customer
My name is Amarjit pawar
My Airtel number is
[protected]
Sir send me march month call history
Maine bohat se call kiya
Hai aur receive bhi kiya hai
Bohat sare important number pe
Mera mobile reset ho gaya hai usme
Number nahi delete ho gaye hai
Mujhe outgoing call history chahiye
Ye mere bhai ka e-mail hai puri
March mahine ki jankari chahiye
Please send me sir history
The PDF system
[protected]@gmail.com
The e-mail
Thanks sir
May 5, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2017
Airtel Customer Care's response
Dear Mr. Pawar,

This is with reference to your post dated 25 March 2017.

Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

However, incoming call details cannot be provided due to unavailability of the same with us.

Regards,

Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    G
    from Jabalpur, Madhya Pradesh
    Mar 24, 2017
    Resolved
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    Resolved

    Address: 492013
    Website: facebook.com

    Airtel Tower Complaints
    Airtel network We want to install airtel tower on our village because we are suffering from network problem. There is no tower near our village. If you want to install reliance tower then i given 3000sq area so please contact me.
    my details given below.
    NAME: GHANSHYAM SAHU
    Mob No.: [protected]
    Email: [protected]@gmail.com
    Address: Village-Kantadih (Near Kushabhau Takre University)
    P.O.- Mathpurena Raipur (C.G.)
    Pin Code: 492013
    Apr 25, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Mar 25, 2017
    Airtel Customer Care's response
    Dear Ghanshyam,

    This is with reference to your post dated 24 March 2017.
    We are glad to know that you are interested in providing your land for installation of tower.

    Please visit www.airtel.in/leap and share your location details on the map. Our team will connect with you for the same to get additional details, if required.

    Regards,
    Anil S.
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      B
      bhavik_709
      from Hyderabad, Telangana
      Mar 24, 2017
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh, 500027
      Website: Www.airtel.com

      There is lot of problem in my home..airtel network is not coming properly.others are not able to call me. Iam not receiving any calls and even during call there is lot of netwok problem i cannot here th voice f other person clearly due to poor network.i have complained to airtel but no but no response was there they didn't solved the problem till now.so i kindly request airtel to please solve the problem as soon as possible
      Apr 27, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Mar 26, 2017
      Airtel Customer Care's response
      Dear Bhavik,

      This is with reference to your post dated 24 March 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        R
        Ramgariha Singh
        from Ludhiana, Punjab
        Mar 24, 2017
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        My hotspot not working.it is no connection on hotspot page.when i on hotspot red light blink start and blink long time and not connect to 4g network
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          S
          Shivanna Gowda
          from Bengaluru, Karnataka
          Mar 24, 2017
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          Address: Bangalore, Karnataka, 560078

          When i tried to recharge from my airtel wallet it is showing the message that "No debit transactions are allowed for this account as it has been blocked. kindly contact customer care for further details."
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            A
            aarthik1990
            from Chennai, Tamil Nadu
            Mar 24, 2017
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 600020

            We are in the heart of Chennai operating office in Adyar and have more than 10 CUG connections. Besides we have Airtel broad band also connected. We do not have range in our office and we are not able to make any calls neither reachable to my customers. We had complained and fallen into deaf years. The representative comes and acknowledges the poor signal and he disappears. You may link all the nos thro my mobile no [protected]. Pl help
            Apr 24, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Mar 24, 2017
            Airtel Customer Care's response
            Dear Aarthik,

            This is with reference to your post, dated 24 March 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              C
              ChandraShekhar772
              from Delhi, Delhi
              Mar 24, 2017
              Resolved
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              Resolved

              Address: 110048

              Kindly refer my complaint reference no. 73911585, wherein i have lodged a complaint for weak/poor signals of airtel at my place of residence i. E. E-118, greater kailash-ii, new delhi - 48.

              Despite several telephone calls made by me, none of your staff has visited my residential area for checking the signal strength.

              My mob no. Is [protected] (Post paid)
              Apr 24, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Mar 24, 2017
              Airtel Customer Care's response
              Dear Mr. Shekhar,

              This is with reference to your post, dated 24 March 2017.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Sim no [protected] can be close.
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                R
                Reno Pelicks
                from Chennai, Tamil Nadu
                Mar 24, 2017
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                Address: 627116
                Website: [email protected]

                I got an offer message and I recharged for that offer but the offer has not credited for me
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                  S
                  Selvaraj Ranganathan
                  from Delhi, Delhi
                  Mar 24, 2017
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu, 600083
                  Website: www.airtel.in

                  Story of Fraud Connection: When I was already using a broadband connection (landline [protected]), one Airtel executive came to my house and got a form filled by me saying a new fibernet connection will be given to me (to improve speed) post which i can cancel the existing connection. But I never got any calls from the executive, nor did i receive any call from any airtel technician regarding fibernet connection. No installation happened obviously. But to my surprise I started getting SMS and calls asking for payment for the connection that was never given. I called customer care and got it cancelled and got the due for this duplicate connection waived off (that is what the mailed from a nodal service specialist Ramya D stated). But after a month mails and calls resumed asking me to pay the amount, this time double the amount that I requested a waiver for.
                  First of all, why should I request a waiver, when no connection was given in the first place?
                  More irritating is every time a different person will reply or call me, to whom I should tell the entire story right from the beginning. And they would say they would get back, which they would never. I have written a complaint mail to airtel every time I got a payment reminder SMS or call, but they don’t provide any solution but have a different person write or call me regarding the payment.

                  This is a blatant fraud on the part of airtel. Hope writing it here brings me some solution.

                  My name: R. Selvaraj
                  Mobile: [protected]
                  May 19, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Mar 24, 2017
                  Updated by Selvaraj Ranganathan
                  the landline numbered of the duplicate connection is [protected] and here is the mail from the nodal officer (see points 3 and 4)

                  Dear Selva Raj,
                  Greetings from airtel!
                  This is in reference to your email requesting for a change of bill plan, activation of 99/- top up, billing adjustment and disconnection request for your airtel fixedline numbers [protected] and [protected].

                  1) Regarding landline number([protected]) :
                  We have registered a request for plan change to UL-ROTN Rapid Advantage 999 60GB (16Mbps/512Kbps) COMBO Plan and the same would be processed within 2 hours. Your revised bandwidth of 16 Mbps would be provisioned within the next 24 hours. We request you to reboot your modem after a period of 24 hours (Switch off and Switch on) to replenish your revised quota and bandwidth.
                  Rental would be calculated on pro-rate basis for both the old and new plans.
                  The revised bill plan will reflect in your selfcare account from next bill date[protected].

                  2) Regarding 99/- top up([protected]) :
                  I have activated the top up Rs.99/- local & STD calls and the same would be effective from[protected].

                  3) Regarding landline number([protected]) :

                  I have registered your request for cancellation. Your reference number is 77838038. Please quote this in any future communication. Your request will be completed by[protected].
                  Rental will be seized from[protected]. Incoming and outgoing calls will be barred within 7 days of placing the request.

                  4) Regarding billing adjustment([protected]) :
                  We have forwarded your complaint regarding billing adjustment of Rs. 884.70/- to the concerned team and the same will be updated within 72 hours. This will reflect in your next bill generation dated[protected].

                  For further queries, please do email.

                  And if this is not resolved immediately with complete stopping of calls and sms regarding payment reminder I will disconnect the existing broadband connection and all other airtel connections I and my friends have (all, airtel tv, broadband, mobile, etc.)
                  Verified Support
                  Apr 17, 2017
                  Airtel Customer Care's response
                  Dear Selvaraj,

                  This is with reference to your post dated 24 March 2017.

                  We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Jun 06, 2017
                  Airtel Customer Care's response
                  Dear Selvaraj,

                  This is with reference to your post dated 24 March 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    A
                    arun bn
                    from Delhi, Delhi
                    Mar 24, 2017
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                    Address: 560077

                    Hi Arun Here.

                    I have a problem with airtel number. that is the called person is not able to here me. I am trying to call 121, 198 and [protected] but not getting any response. please someone help here.

                    Arunkumar
                    [protected] / [protected]
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                      P
                      pmalhotra1
                      Mar 24, 2017
                      Resolved
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                      Resolved

                      Hi,

                      I have been an airtel subscriber for the last four years (Mobile No. [protected]). Unfortunately, I realize now that airtel customer services are more aimed at fleecing customer than providing services. The last couple of days have been harrowing and I have seen no resolution. I am surprised, shocked and pained at the lack of professionalism and empathy of Airtel.

                      1. I have been using my Airtel connection on International Roaming since Jan 6th 2017. However, Data services have not been used at all.

                      1. To my utter shock, for the billing period from Feb 20th 2017 to 19th Mar 2017, I have been wrongly charged for mobile internet data when it was permanently switched off on my mobile and it was not used at all.It says total usage/pulse as 3933(39 MB) which no means can be used and for that I have charged Rs. 29914.39.

                      2.Raised a request no. 74955413 for verifying the dispute and request is closed without any resolution and stating that the charges are valid. I completely challenge this as false. The billing system at your end has mal-functioned and I have been the bearer of this.

                      3. My credit limit was raised to Rs. 9200 Rs on Feb 20th 2017, without my requesting. If my usage had exceeded that amount, why was it not blocked beyond the credit limit? Why suddenly did I receive this shocking bill?

                      4. There were no charges for the entire month but suddenly between March 2nd to March 4th, I have been charged for mobile data usage which was not turned on once even in past two months as I am currently using my local USA number for calls, sms and data.

                      5. For next bill cycle started on 20th March, 2017, I just used the voice call to 121 for not more than 7-8 mins to report this discrepancy and other calls were made on your toll free number [protected] and yet I got a usage alert for Rs 19000, my international roaming has been blocked.

                      If this is the way Airtel's billing systems work, I am sorry to say that I will challenge this in the consumer court or the highest courts of the country. This is gross harassment and cheating and it seems that Airtel is trying to offset its losses by falsely charging customers. In this era of transparency, such unprofessional management is unexpected from a company as big as Airtel.

                      I do not intend to pay these false and unethical charges and I would like a full clarification and revocation of these false charges on my account from Airtel immediately.

                      Kindly help in this regard.
                      Apr 28, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 24, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 24 March 2017.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        deepak0010
                        from Gurgaon, Haryana
                        Mar 24, 2017
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                        Address: New Delhi, Delhi, 110088
                        Website: [email protected]

                        Sir i have lost my phone and i have personal data in my can you please block my sim card
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                          N
                          N. KRISHNAMOORTHY
                          from Chennai, Tamil Nadu
                          Mar 24, 2017
                          Resolved
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                          Resolved

                          Address: 600053

                          I hae appied airtel bb on 8.2.17. On 9.2.17 i was paid rs. 100p/for insallation. Till date they are not giben line and also return my money also. A/c no. [protected] inst. Ref no.[protected] this is gien by airtel. Payment transatioin referene id :[protected] dt. 9.2.17 for rs. 1000/-
                          After several time we contact them no responsible reply from them.

                          Hope necessary step for getting money or line immediately without delay.
                          Thanking you
                          N. Krishnamoorthy
                          May 7, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 25, 2017
                          Airtel Customer Care's response
                          Dear Mr. Krishnamoorthy,

                          This is with reference to your post dated 24 March 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Karishma Chauhan
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            M
                            Mansoor.Shaik
                            from Devarkonda, Telangana
                            Mar 24, 2017
                            Resolved
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                            Resolved

                            Address: YSR, Andhra Pradesh, 516360

                            As i lost my mobile handset with airtel network sim, i want to take a new sim on that preceeding contact number only. So, kindly do block the number as my sim was lost and again resubmit me with the same contact number as soon as possible.

                            My details are:
                            Name:shaik. Mansoor basha
                            Dob:[protected]
                            Lost sim no:[protected]
                            My aadhar no:[protected]
                            Apr 25, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 24, 2017
                            Airtel Customer Care's response
                            Dear Mr. Shaik,

                            This is with reference to your post, dated 24 March 2017.

                            We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                            We look forward to receive the required details.

                            Regards,

                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              R
                              Rebbapragada Krishna Rao
                              from Hyderabad, Telangana
                              Mar 24, 2017
                              Resolved
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                              Resolved

                              Ihave an airtel broadband and landline service. Details are-
                              Account no -[protected]
                              Landline no[protected].
                              On 20th i sent an email requesting for termination of service to your mail id:[protected]@in. Airtel.com and getting no response i followed it by phone calls to 44444121, 198,[protected], [protected], [protected], [protected], [protected]-all have the same automatic response system which has no provision for closure of account.
                              I am disconnecting the service from 24/3/2017.
                              May 1, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 25, 2017
                              Airtel Customer Care's response
                              Dear Mr. Rao,

                              This is with reference to your post dated 24 March 2017.

                              We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Karishma Chauhan
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Mar 29, 2017
                              Airtel Customer Care's response
                              Dear Mr Rao,
                              This is with reference to your post dated 24 March 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Karishma Chauhan
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Aug 24, 2020
                              Updated by Rebbapragada Krishna Rao
                              my complaint is about kodak Tv and nothing to do with closure of my account with airtel in 2017 ! which done a long long time back.
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                                N
                                Navneetha Krishnan Iyer
                                from Vasai-Virar, Maharashtra
                                Mar 24, 2017
                                Resolved
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                                Resolved

                                Address: 201303
                                Website: www.airtel.in

                                Hi Sir,
                                I am not able to send SMS from my number [protected] but I am not receive SMS . Its been so long I'm trying to call airtel higher authorities even but they give lame excuses like I'm solving the issue within 24 to 72 hours but they are not responding at all .Please do the needful as my bill is raising and I'm roaming as well . I wanted to PORT my number from Maharashtra region to Delhi NCR so I can't send SMS to any number right now .Please take action immediately.
                                Regards,
                                Navneetha Krishnan Iyer
                                +1 photos
                                May 23, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 17, 2017
                                Airtel Customer Care's response
                                Dear Mr. Iyer,

                                This is with reference to your post dated 24 March 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  U
                                  Unnat Mishra
                                  from Ludhiana, Punjab
                                  Mar 23, 2017
                                  Resolved
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                                  Resolved

                                  Address: Panchkula, Haryana, 134116
                                  Website: www.aitel.in/complaint

                                  My number [protected] is not getting signals from last three days my important calls come on it but because of bad signals I'm unable to connect my colleagues plz do something for me!!! My contact number is [protected]! I'm unable to contact my friends relatives etc. Do something for me as fast as you can otherwise I can go higher than this time !
                                  If I'm not gonna get any reply in 24 hours that will not be good for you!!
                                  May 7, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 24, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Mishra,

                                  This is with reference to your post, dated 23 March 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Mar 25, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Mishra,

                                  This is with reference to your post dated 23 March 2017.

                                  We tried calling you multiple times to get additional details to enable us to address your concern.
                                  However, there was no response.
                                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                  Regards,
                                  Karishma Chauhan
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    S
                                    Satish Kumar Naidu Vundru
                                    from Chirala, Andhra Pradesh
                                    Mar 23, 2017
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                                    Address: Khammam, Andhra Pradesh, 507117

                                    Net Speed Is Dead Slow Pls Solve It
                                    Pls Check Attachment
                                    +1 photos
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                                      P
                                      Pranay Nanda
                                      from Kolkata, West Bengal
                                      Mar 23, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110070
                                      Website: [email protected]

                                      This has reference to your po[protected]dated 21.03.2017 with regard to my request to discontinue the use of the post paid connection [protected] from 24.03.2017.

                                      Have not received any confirmation to my request as yet.

                                      Please do the needful by 24.03.2017 as my cycle is from the 25th of every month.

                                      Hence will not be liable for any payment post 25.03.2017.

                                      Had already given my alternate phone number which is +91 [protected].

                                      Thanking you and with best regards,

                                      Pranay prakash nanda.
                                      Apr 24, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 24, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Nanda,

                                      This is with reference to your post, dated 23 March 2017.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        K
                                        krishna raaj (kris)
                                        from Chennai, Tamil Nadu
                                        Mar 23, 2017
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu, 600039
                                        Website: WWW.AIRTEL.IN

                                        Airtel agent called me and explained the plan details which is 6GB 4G for 499plan, though I am using Vodafone postpaid with same 499 plan with 4GB data, he convinced me that I will get extra 2GB.Once porting and change of network happened I saw that they give only 3GB data. Regarding this I spoke to airtel customer care, he confirms only 3GB only, pure cheating, hope I get justice in this issue. Thank you.
                                        +1 photos
                                        May 2, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 24, 2017
                                        Airtel Customer Care's response
                                        Dear Krishna,

                                        This is with reference to your post, dated 24 March 2017.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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