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Airtel Complaints & Reviews

2.1
Updated: Jun 10, 2026
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Airtel reviews & complaints page 1358

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A
Arusji
from Indore, Madhya Pradesh
Mar 26, 2017
Resolved
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Resolved

Address: Bangalore Urban, Karnataka, 560069

I took a new airtel postpaid connection in December. After that for some reason I had to shift to jabalpur in Madhya Pradesh for sometime. It seems that despite paying the bill on time I'm not getting any services, not even data. If such an attitude continues I believe I will have to give up my post paid connection.
My airtel number is [protected]
Dr Arushi Agrawal
May 5, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2017
Airtel Customer Care's response
Dear Dr. Agrawal,

This is with reference to your post, dated 26 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Mar 30, 2017
Airtel Customer Care's response
Dear Dr. Agrawal,

This is with reference to your post dated 26 March 2017.

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 04, 2017
Airtel Customer Care's response
Dear Dr. Agrawal,

This is with reference to your post dated 26 March 2017.

We were waiting to receive your alternate contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    P
    Problem reddy
    from Mancheral, Telangana
    Mar 26, 2017
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 500090
    Website: www.airtel.com

    When call to air tel customer care call IVRS that so much annoying, not a direct option to connect customer care executive, normal people so much confusing with their IVR options, I am tried to connect customer care executive three times today(26/03/2017) for every time minimum 4 minutes but there is no option to connect customer care executive.
    Please give a instructions to air tel direct option to connect customer care executive, otherwise normal person couldn't connect to customer care executive because of their very confusing IVR options
    Apr 28, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Mar 27, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 26 March 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      N
      Nazira Sadiq
      from Auroville, Tamil Nadu
      Mar 26, 2017
      Resolved
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      Resolved

      Address: Karaikal, Puducherry, 609602
      Website: [email protected]

      Requested sir my mobile number is [protected] i change to 4g sim my number got disconnected on thursday 23.3.17 today is sunday still i didnt get my connection back plz take my complaint and solve my proplm karaikal airtel nearest dealer not solving my proplm plz help me my number to re activate soon for further details call to my alternate number [protected] and take action of karaikal airtel dealer not helping customer plz take further action about them also
      Apr 27, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Mar 26, 2017
      Airtel Customer Care's response
      Dear Mr. Sadiq,

      This is with reference to your post, dated 26 March 2017.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Mar 27, 2017
      Airtel Customer Care's response
      Dear Mr. Sadiq,

      This is with reference to your post dated 26 March 2017.

      We tried calling you multiple times to get additional details to enable us to address your concern.
      However, there was no response.
      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

      Regards,
      Karishma Chauhan
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        निखिल Tiwari
        from Kichha, Uttarakhand
        Mar 26, 2017
        Resolved
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        Resolved

        Address: Jhalawar, Rajasthan, 326023

        I converted my 3g sim into 4g on 25th march 2017, but since then only 2g is working, I can't access even a 3g connectivity and then I complained on twitter and received a message which says that Thank you for contacting us. The reference no. for your Airtel mobile 9xxxx92632 is C4GDC[protected]. Besides this message I just received only one confirmation call which says me to wait till 30th March.
        I don't need any assurance but I need an action, even they are not providing me any other solution to overcome this issue with immediate effect.
        May 2, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Mar 26, 2017
        Airtel Customer Care's response
        Dear Mr. Tiwari,

        This is with reference to your post, dated 26 March 2017.

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Mar 27, 2017
        Airtel Customer Care's response
        Dear Mr. Tiwari,

        This is with reference to your post dated 26 March 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Karishma Chauhan
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          D
          Drishti Mehta
          from Mumbai, Maharashtra
          Mar 26, 2017
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          Address: Thane, Maharashtra

          I want to get plan of 147 free calls std local airtel to airtel and 300 mb data for 4g handset
          and I got another plan of 147 for 7 days 3g/4g data
          plz help me to get the correct plan transaction id[protected].
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            S
            Shyam Prasad Gopalakaje
            from Bengaluru, Karnataka
            Mar 26, 2017
            Resolved
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            Resolved

            Address: 560065

            Number [protected]. Services stopped without any reason from past one week. Complaint raised to activate the number, no action taken. Appellate officers are just useless. They create a case/SR once in 3 days for the same reason and close the old one so that it wont reflect in their SLA time. No reason given till now why there is a delay in giving services. Pathetic service.
            May 3, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Mar 26, 2017
            Airtel Customer Care's response
            Dear Mr. Gopalakaje,

            This is with reference to your post, dated 26 March 2017.

            We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

            We look forward to receive the required details.

            Regards,

            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              T
              Teja K.S
              Mar 26, 2017
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              Address: 505425
              Website: www.airtel.in

              Hi.. This is kumbhaji saiteja, i had airtel no +91-[protected], now im in qatar so here i used my airtel 3 months with all indian message alerts, but after 3 months i received one service message ur no all services stopped, no im not getting any alerts from india, so please activate roaming service to my no
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                D
                Din Dayal Pathak
                from Rajkot, Gujarat
                Mar 26, 2017
                Resolved
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                Resolved

                Address: Morbi, Gujarat, 363642

                I have talk with costomer care executive on 19-mar 2017 for offer related. He told me one special offer RS 347 is available on your airtel no. [protected]. He have talk with me in this offer you will get unlimited local std call on any no. And get 28 gb data for 28 day's. Than i recharged today thrue airtel retailer of RS 347 on my airtel no. [protected]. But i not got this offer till now.
                Hear I requested to u plz do something as soon as possible on this queiry.
                Regards
                Ashutosh pandey
                [protected]
                Apr 27, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Mar 27, 2017
                Airtel Customer Care's response
                Dear Mr. Pandey,

                This is with reference to your post dated 26 March 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  M
                  Mayur Dadhaniya
                  from Ahmedabad, Gujarat
                  Mar 26, 2017
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                  Address: Morbi, Gujarat

                  Please call me this no.
                  [protected]
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                    M
                    Manisha M. Pai
                    from Mumbai, Maharashtra
                    Mar 26, 2017
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400068
                    Website: www.airtel.in

                    Received a call from Ms Pathak informing about the payment outstanding for an amount of Rs. 1, 500/- in Oct '16

                    I agreed to pay the same as she was unable to trace any request raised by me for deactivation mutually agreed as this would be FNF and shall deactivate the no. and would send a confirmation about the same.

                    The same is still not received. Truly unacceptable.

                    Suddenly started receiving calls since beginning of March harassing for making the payment of Rs. 2, 200/- .

                    Today- 25-3-17, rcvd call from Mr Shubham (Settlement dept.) but was not able to answer or provide a solution and connected the call to Floor Supervisor- Neethu.

                    She was trying to convince me as if I was trying to beg and pleed for the amount to be payed and started negotiation on deduction of 30%, then 40% and finally came upto 50%.

                    Did not receive any confirmation on the complaint raised in Oct.

                    Why is the amount to be payed by me for the negligence of the company.

                    This is how the company is looting and making money.

                    Its sincerely humiliating and insulting for an reputed company in Telecom industry for just looting customers and minting money.

                    Cheaters..!!! Fraud...!!!
                    Apr 27, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 26, 2017
                    Airtel Customer Care's response
                    Dear Manisha,

                    This is with reference to your post, dated 26 March 2017.

                    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                    We look forward to receive the required details.

                    Regards,

                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      A
                      Annas Qureshi
                      from Aligarh, Uttar Pradesh
                      Mar 25, 2017
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                      Address: Dehradun, Uttarakhand, 248179

                      I recharged with RS 7 with my Airtel money app for local+STD but it doesn't start working I had these problems before also I recharged for 28 days and it works only for 7 days
                      My money is wasted here
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                        S
                        Siddhant123
                        from Mumbai, Maharashtra
                        Mar 25, 2017
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                        Address: Aligarh, Uttar Pradesh, 202001
                        Website: [email protected]

                        Dear Team,

                        This is regards with the transaction success and amount debited 641 date -15-March-17 time-19.44:PM but paybill not submit.Attached is screen short.
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                          D
                          dharmender kr. sharma
                          Mar 25, 2017
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                          Address: South West Delhi, Delhi, 110072
                          Website: Airtel Wallet

                          I have recharged my mobile no.[protected] today at 16.39 hrs for Rs. 60/-. Amount also deducted from my Airtel wallet but the same not yet recharged nor any information received so far. PSE check and refund to my wallet immediately under information to me.
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                            R
                            RAJANIKANTA .PARIDA
                            from Bhubaneshwar, Odisha
                            Mar 25, 2017
                            Resolved
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                            Resolved

                            Address: 755015

                            Most Respectfully

                            I beg to say that I am RAJANIKANTA PARIDA State ODISHA
                            My complain is if I will try the Mobile No [protected] always Network Problem
                            Same As Problem:-

                             Number is Closed
                             Number is Busy
                             Number Not Responding
                             Not contact of this Number
                             Out of coverage Area
                             Some time Other’s No contact With Me

                            [protected] Life Time prepaid Number. So how Possible this number can is closed out of coverage area Some Times other’s Number Contact with me (Network Problem).
                            If I want contact my family. Who Have Extra Time so Every day Try 2, 3. 4 Hours try the number for contact
                            If I have Very-Very Big Problem this time how can I contact my Family
                            How Can Possible Develop Stage of Bihar.
                            It is not only my problem it is all JAJPUR, ODISHA Network Problem

                            Please Solve this Problem
                            Apr 30, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 27, 2017
                            Airtel Customer Care's response
                            Dear Rajanikanta,

                            This is with reference to your post dated 25 March 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Karishma Chauhan
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              R
                              RTINFOTECH
                              from Patna, Bihar
                              Mar 25, 2017
                              Resolved
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                              Resolved

                              Address: Meerut, Uttar Pradesh, 250001
                              Website: rtinfotech.org

                              Dear Sir/mam

                              The Issue is We have put our numbers in safe custody in November due to Demonetization & number was reactivated on 24 Feb’17 & have not made messages on prorate basis.

                              We have done this because we Dont know about prorate...

                              & We also have a written Confirmation from Mr. Rohit Sharma, Who is Handeling our Account... Here i am attaching it for Refrence...

                              Now they hve Barred all my connections which we are using from 2012...

                              & Pressuring me to Disconnect all connections without any Reasons...
                              May 23, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 04, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post, dated 25 March 2017.

                              We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Anil S.
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Apr 17, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 25 March 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                S
                                Sakesh Kumar
                                Mar 25, 2017
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                                Address: 851203
                                Website: www.airtel.com

                                Sir,
                                this is to inform you that my total balance was Rs. 84 as on[protected] but only three time I have talk only 12 minute at local & Rs. 60 has deducted by company. please look into the matter & credit my wrongly deducted Rs. 60 in my mobile number.

                                With regards

                                sakesh kumar
                                [protected]
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                                  A
                                  Ashik Shaikh
                                  from Mumbai, Maharashtra
                                  Mar 25, 2017
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                                  Address: Mumbai City, Maharashtra, 400017
                                  Website: [email protected]

                                  I want my call details this month 01/03/2017 to 25/03/2017 this is my email id [protected]@gmail.com
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                                    Rushali narvekar
                                    from Mumbai, Maharashtra
                                    Mar 25, 2017
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                                    Address: Gondia, Maharashtra, 192.168.1.1
                                    Website: [email protected]

                                    Suryoday bajaj goregon not ricived bil for last 4 month
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                                      N
                                      Nvnsabit
                                      from Chirala, Andhra Pradesh
                                      Mar 25, 2017
                                      Resolved
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                                      Resolved

                                      Complaining about call barring

                                      All my incoming and outgoing calls are blocked.and it's asking password to disable the call barring feature. My number is [protected].send me password. I'm not getting any messages and I'm not allowed to send messages to others. It's very annoying.. I just turned on flight mode & after 5 min I turned off it, from that moment I'm not getting any incoming and outgoing calls....
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                                      V
                                      Vijay Sh
                                      from Delhi, Delhi
                                      Mar 25, 2017
                                      Resolved
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                                      Resolved

                                      Address: 122001

                                      Kind Attn Airtel Management,
                                      Its very harmful for me and shameful for Airtel management as Airtel team sell or promote their product with cheating and fraud system, One Airtel representative (Mr [protected]) give wrong statement and explain wrong plan to me, due this I am facing lots of problem and able to access my phone and no.
                                      Actually my current service provider is Vodafone, and I am travelling out of NCR so my out going roaming charges is huge, I was searching a good plan, in the mean time I have recd one phone call from (Mr [protected]) for Portability of my no I was discuss with him all my quary, he suggested me 799 plan with 9GB data for next 03 month after that it will be 6 GB till December and more, in this plan my all voice call is free with some free msgs also.
                                      I agree with this plan and put my request to Vodafone for port my no, but after 25 days means 03 days back I have recd msg as no is port from Vodafone to Airtel, but in this session Airtel team totally in slipping mode.
                                      Yesterday when I try to activate Airtel Sim and call to 59059, I was surprised my plan was 799 but with 5GB data and only incoming call is free in roaming.
                                      My question is why I spend more money as I am already using the 499 red plan in Vodafone which was almost same with Airtel 799 plan.
                                      Shame to Airtel team as they misguide customer to promote Airtel.
                                      Till now I am not in position use my phone because Vodafone closed and Airtel cheat me.
                                      Apr 25, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 25, 2017
                                      Airtel Customer Care's response
                                      Dear Vijay,

                                      This is with reference to your post, dated 25 March 2017.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Karishma Chauhan
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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