Airtel Complaints & Reviews

I had mailed a complaint earlier this morning at [protected]@in.airtel.com regarding the same issue but have not received a reply yet. I had recharged an amount of Rs. 345 on 5th April, 2017 in my Airtel prepaid number [protected] as per the offer I got through a message which included unlimited calls plus 28GB 3G/4G data for 28 days (1GB per day). The offer is working for unlimited calls but after using 1GB data I was informed that I do not have data MB left. Please fix it because the period of 28 days are runninh out and I have only used 1GB out of 28 GB prescribed as per the offer.

Hi i am adil using your airtel connection from a long period of time please give me my call details of airtel no [protected] from sep 2016 to 31 dec 2016 on [protected]@gmail.com that will be your most kindness please.i Already call costumer care for asistance but nothing happen my complaint has been rejected so i request u once again give me my call details.

Hi, I have an AirTel no. [protected]. Now I have received a message that my service was stopped on 1st April. can you please reactivate and don't allot to anyone this number.

Hi, I have been using AirTel connection for almost a decade. There service is excellent throughout, but when you close the connection, AirTel support is playing dirty tactics to bill more to customer and keep the connection alive. I was in Hyderabad earlier, I was told about the same, hence I made sure I go to the outlet and ensure it gets closed with due receipt. I have moved to Pune and now failed to goto the AirTel outlet and while I placed broadband connection closure in September time frame to "121" support. They acknowledged that they would be closing the connection. Later after a month I have realized they billed for a month hence I approached them again, I am told that they would close it in 24 hours. Still nothing happened, I placed my connection in safe custody to avoid any further charges. I have followed up with them several times, they have not been able to get me a final figure to close the connection. At the same time they are not taking the request to close the connection. In recent conversation with them I asked them to log the disconnection request even after escalation, they just don’t do it and forcing to pay higher amount although phone/broadband was unused since September 2016.

Dear team

[protected] iam using this number some few days iam not using this number because of JIO Sim but now I want to Airtel and this period my Airtel number deactivated so kindly please activate my number.

How do you deactivated my number without any information or intimation???
Please provide details also ??

Thanks and regards
Naidu Ariminti
[protected]
[protected]@gmail.com

We have 5 office mobile on postpaid connection and our tours and travels office so our business on mobile last our connection on idea and now portability on airtel but very poor connection on every area in rajkot and we lots of time complain but no one is carry for this matter

and very poor service experience on airtel
[protected] and 4 other lines for airtel

I am sunny my customer id [protected] but i do wrongly recharge in this customer id [protected].Please do needful

Our landline phone[protected] is dead for the past few days.
Kindly set it right at the earliest.
For Word of Christ
Gibbs

Airtel often provides misleading and undisclosed hidden terms and condition attached with the offers of mobile services which often results in paying for those services but not receiving the mentioned services from their end. the latest one among them is the offer mentioning unlimited local and std calls offered for a limited period of 28 days against a payment of 345 INR. i have been constantly receiving notifications about this offer consecutively for about a week through both their official app and messages. Today it again presented the notification thrice declaring it to be the last day to avail this offer, hence i paid for it. but it didn't get activated on my number. when i called the helpline number around an hour later to enquire about the issue, i was smugly replied with the response from someone that called himself Sandeep that this doesn't work in a roaming sim. when i asked for a refund of my money, he simply said 'sorry'. does that solve my problem?
i was patient in the past with simiar situations like this where they didn't disclose the full terms of the offer but i chose not to keep mum about it any longer.

Airtel was well aware that my sim was in a roaming status while i travelled by train from New Delhi to Guwahati by train on 6th-7th April 2017 since it was constantly sending me messages welcoming me into their network in Uttar Pradesh, Bihar, West Bengal, Assam respectively as i entered each state through the train travel. it still didn't stop them throwing me with the notifications constantly every single day even after that through the official app and messages to the sim in roaming status. it even showed similar offers of 549INR and 759INR.

This isn't the first time Airtel has resorted to this cheap and derogatory way of extrating money from people. Airtel did nothing to resolve the issue of refunding my money back in the past and it didn't do anything even today. Hence i'm forced to report it here seeking help from the higher authorities to resolve the issue and charge Airtel for falsely misleading their consumers with hidden undisclosed terms and conditions.

Amount is deducted through my balance on yesterday night where as i didn't want to activate this service. Hope that amount will revert back in my balance. Unnecessarily this service is activated n you need to alert of service charges to avoid such type of troubling issues to customers. Resolve n refund back this amount in my account balance.

I had switched from Vodafone to Airtel for better network coverage but it turned oout to be nightmare.I work near TCS yantra park thane west where there is zero network of Airtel.Neither calls nor internet is connected.Entire day in office I am not able to use my phone.Care to alteast check your reachability before selling your SIM cards to customer.Urgently send your network operator and get this area scanned for network.

Sir/Madam, my Complaint is for mental harassment by Airtel company. Pl help me.my phone no [protected], using since 2004 disconnected suddenly without prior intimation. Despite my complaint &repeated visits to Alltel store, they are not providing me satisfactory reason to disconnect. They are not providing any information rather They ask me of its non usage since 3 months.where as I get it recharged on 4th April, 2017.it had already a balance of 216+ New recharge of 197. Now after repeated Complaints they said this no is not existing. Since I m working .lt troubles me a lot.pl help me.My alternate contact is[protected].regards.fm Dr Sawraj kaur d/o S Satwant Singh, Amritsar punjab

Hi friends,
On 08/04/2017, I recharged for Rs.348.00 for the mobile number [protected]. But the amount got deducted and till now the number has not got recharged. I have sent email regarding this and it now there is no reply. Please take some initiative steps to refund the amount. Transaction ID :
[protected]

I had received an offer from airtel that if I Recharge with RS. 999 I will get 70GB data(2.5GB/day) with that recharge plus unlimited calls(all local and std calls free) but I got only 10 GB for 28 days and no free calls. When i spoke to cust care, half of them have incomplete knowledge about the plans and schemes ..pls train your executives as they represent your company. They should be able to give proper information to the customers.I request you to add remaining internet balance to my account.I have been really fooled by Airtel. Never expected this from a such a big company like Airtel

I took a new connection from airtel, in starting for february and made 3 months advance payment. Yet, just after 1 month they started asking me for payment and they say i have made no payment. They call me atleast 3 times a day harassing and talking improperly. Further, the executives keep changing so i have to explain all the details to everybody again and again. I am really frustrated, i want my money back.

My phone number is +91-[protected].

I've been a broadband customer with Airtel . Recently I had to shift my house and now I am unable to get my broadband shifted due to unavailable ports. So they're willing to forgo a valuable customer just because of some ports shenanigans? Is there a nodal officers number or mail id to which I can escalate this? And is there any option out of this Internet less mess? land line number is[protected], email id [protected]@gmail.com.

Dear sir,

This is Narin kumar T K i have lost my mobile so please block my sim card [protected]

the sim card was used by me for more than 8 years

please do the needful and send one sim card for me

Regards,
Narin Kumar T K

I have required for received all calls for the month of last 6 months(Sep 2016 to March 2017). So pleased arrange the list for calls received at my cell no.[protected]

​Sir,

I am writing in context of my new airtel broadband connection. I am staying in Victory crossroads, sector 143, Tower- E, flat no-1103. The Airtel guy([protected]) looks after internet in my society. He told me to pay 2700 rupees for three months and said that internet will be installed tomorrow. I have been doing follow up with him since then and he stopped responding to my calls. This is really frustrating and i never expected this from Airtel as being loyal customer of airtel in dth, mobile connection. This is refrence no i have used to make payment caf N5163646. Please resolve the issue asap.

Thanks,
Rahul Sikka
[protected].

Hi Airtel Team,

I am using Airtel postpaid SimCard [protected] from 4 Years from last 6 months i'm not getting the signal inside my Home I have come out of my house to takemake calls, it really frustrating.
My address is Shaniwar Patil Nagar Mohone, Taluka :Kalyan, Dist: Thane Maharastra pincode: 421102.

Request you to look into the issue