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Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
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Airtel reviews & complaints page 1361

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B
bhardwajdeepak
from New Delhi, Delhi
Mar 22, 2017
Resolved
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Resolved

Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

Dear team,
i have a airtel postpaid connection [protected], my bill amount is 2500 according to airtel company which is very high according my connection plan and activate many chargeble services on my no.without my permission so why i pay bill amount for this, so i discuss with customer service but no reply by customer service side. after that somebody call me from airtel company related to bill amount (no.[protected], [protected] etc) and said to me for discounted bill amount and said to me pay rs 1500 to activate my connection and pay rs 900 immediately and connection activate with in 2 min so I paid rs 900 but now not activate my connection so i called customer service by which i know there is no discount on my no .and now my bill amount rs 2500 is same.
means they guys play fraud game with me .at today they stop all service on my number and my connection is deactivated after pay bill amount according to airtel customer service executive.
Please do the needful
Thanks
Deepak bhardwaj
[protected]
[protected]
Apr 29, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2017
Airtel Customer Care's response
Dear Mr. Bhardwaj,

This is with reference to your post, dated 22 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Mar 26, 2017
Airtel Customer Care's response
Dear Mr. Bhardwaj,

This is with reference to your post dated 22 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
I have already pay 500rs for broadband connection but still concession of 500rs is not there in bill . so I want updated bill with concession.
I cant send sms from my airtel sim
I receive sms but i vant send...
What can i do
Solve my problem
[protected]
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    A
    Arooshi Manchanda
    from Lucknow, Uttar Pradesh
    Mar 22, 2017
    Resolved
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    Resolved

    Address: 560100
    Website: www.consumercomplaints.in/new_complaint

    Hi Team,

    I have paid in Airtel on 13th march 2017 and amount 102/. I got message and said "txn ID has failed due to a technical issue. Refund will be processed within 7 working days."

    But Now 10 days over and I did not receive any response or refund money.

    Website: Airtel APP
    TXN ID:[protected]
    Mobile number: [protected]
    Amount: 102
    Why is paid: data Used(Internet 250MB 4G)

    PFA,

    Thanks
    Arooshi
    Apr 30, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Mar 22, 2017
    Airtel Customer Care's response
    Dear Arooshi,

    This is with reference to your post, dated 22 March 2017.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Karishma Chauhan
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Mar 23, 2017
    Airtel Customer Care's response
    Dear Arooshi,

    This is with reference to your post dated 22 March 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      V
      vijayashree.vinod
      from New Delhi, Delhi
      Mar 22, 2017
      Resolved
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      Resolved

      My husband 's number [protected] IS NOT WORKING. It says 'phone is switched off' even though it is on.
      My number is [protected] and I am continuously trying 121, 198, and so many other customer care numbers you have provided on your website. But it is such as waste of my time and call costs as I am unable to get through to any representative and the only two options are lost sim or new connection.
      We are really frustrated. My husband is currently on business travel and he is finding it very hard to communicate without the mobile network working.
      Please resolve URGENTLY.
      May 6, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Mar 22, 2017
      Airtel Customer Care's response
      Dear Vijayashree,

      This is with reference to your post, dated 22 March 2017.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Karishma Chauhan
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Mar 23, 2017
      Airtel Customer Care's response
      Dear Vijayashree,

      This is with reference to your post dated 22 March 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        M
        from Bengaluru, Karnataka
        Mar 22, 2017
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 560071
        Website: [email protected]

        I had submitted request for cancellation of airtel broadband connection 5 times from feb 2017 to till date. My connection's call and network had been barred from 2 march 2017 and still I receiving call from airtel customer care to continue my connection. I am frustrated because I don't no whether my connection is cancelled or not. Still Airtel customer care telling your connection will be disconnected as soon as possible. Can any one help me for cancellation of airtel connection. (E mail Screen shot enclosed)
        Apr 23, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Mar 23, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 22 March 2017.

        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        I had done payment through AIRTEL APP for SBI insrunce premium on[protected] RS 8500/- amount had debited from my account but payments is not yet successfully done even i dint get any conformation SMS or Email.
        please do check and inform me whats going on...im very sad about Airtel

        thanks
        Naveen havali
        [protected]
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          P
          Puru Shotham
          from Bengaluru, Karnataka
          Mar 22, 2017
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          Address: 560014
          Website: My number, msg and cl list

          I loss my sim.and I don't have proof this [protected]number
          Mar 22, 2017
          Updated by Puru Shotham
          I loss my sim I want call and message list
          Mar 22, 2017
          Updated by Puru Shotham
          I want [protected]this number msg list
          Mar 22, 2017
          Updated by Puru Shotham
          Loss my number plz I want tha message list but I'll pay tha many
          Mar 22, 2017
          Updated by Puru Shotham
          I want msg list
          Mar 22, 2017
          Updated by Puru Shotham
          I want msg list
          Mar 22, 2017
          Updated by Puru Shotham
          I want msg list
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            S
            samyak1981
            from Hosur, Tamil Nadu
            Mar 22, 2017
            Resolved
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            Resolved

            Address: 110007

            Airtel company has taken a space in 1 ub Jawahar nagar on terrace which is illegal, hazardeous, life threatning and no approval has been taken from other occupants of the building.
            my complaint is to take action against this illegal construction and take necessary steps.
            also i have heard from known sources that corrupted officials are involved to pass that construction.
            Apr 29, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Mar 22, 2017
            Airtel Customer Care's response
            Dear Samyak,

            This is with reference to your post, dated 22 March 2017.

            We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

            We look forward to receive the required details.

            Regards,

            Karishma Chauhan
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              S
              Shravan19
              from Noida, Uttar Pradesh
              Mar 22, 2017
              Resolved
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              Resolved

              Address: Agra, Uttar Pradesh, 282006

              I am using airtel connection from last one year and I was having 11mb and still my whole balance Rs.120/- is deducted many times I tried to convince company customer care representative but anyhow they rejected..
              What the hell is that Airtel is not good enough for a refund...
              My sim no. Is
              [protected]U
              Please resolve my issue as soon as possible
              May 8, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Mar 30, 2017
              Airtel Customer Care's response
              Dear Shravan,

              This is with reference to your post dated 22 March 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Karishma Chauhan
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Activate my outgoing no [protected]
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                M
                Munish kumar grak
                from Udhampur, Jammu and Kashmir
                Mar 21, 2017
                Resolved
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                Resolved

                Website: Citrus payment solution

                I have made online prepaid recharge for airtel haryana on 21 March 2017 around 20:I 5 . Amount was deducted from my icici account one message also reach to recepient but recharge was finally unsuccessful.what I have to do to get my account back.you 're sending msg to the recepient that recharge unsuccessful please try again. Once my amount has already deducted why I try again.
                May 7, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Mar 30, 2017
                Airtel Customer Care's response
                Dear Munish,

                This is with reference to your post dated 21 March 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Karishma Chauhan
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  P
                  Prasanth Virat
                  from Hyderabad, Telangana
                  Mar 21, 2017
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                  Address: YSR, Andhra Pradesh, 516115

                  I am from saraswathipuram, rajampeta, kadapa.Here there is unavailability of mobile network since yesterday.so reset the problem as soon as possible.
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                    T
                    THAMBI S
                    from Chennai, Tamil Nadu
                    Mar 22, 2017
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                    Address: 600014

                    Sir/Madam,

                    Today I Recharge through online for Rs.130/- I just made one call
                    (5 Min) and found my Balance empty. I never used internet or any value added service still my balance is empty. How can a single call reduce the complete balance. Kindly provide proper eplanation on the same. Kindly investigate and get back to me
                    at the earliest.
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                      R
                      Robin Sofat
                      from Kyelang, Himachal Pradesh
                      Mar 21, 2017
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                      Address: 147301

                      Complaining against your dealership R.s.enterprises, Ludhiana. he is making our company fool from the first we port our 30 number in airtel.And now he is now attending our call n not replying...
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                        P
                        parikh
                        from Davorlim, Goa
                        Mar 21, 2017
                        Resolved
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                        Resolved

                        Website: www.bharatiairtel.com.in

                        Your company had established an IBS Tower on my terrace with my consent and mutual agreement for compensation and contract for the period and some basic conditions from 01/01/2013.
                        All of a sudden in the morning of 5th Aug, 2015, some instruments had come to my residence for the upgradation of the tower from 2G to 3G without my consent and knowledge. The people carrying the goods contacted some officials of the company and talked me over the phone and assured that you allow them to install the instruments and the rise of rent and additional agreement for 3G will be done in due course as per all the sites.
                        In the month of July, 2016 company officials Mr. Om Prakash Sharma Helplessly, I had allowed them to work on the telephonic promise of the company’s officials-whose designation I do not know. I wrote a demand request for additional rent and agreement on 10/08/2015. Thereafter I had reminded the matter several times over the phone and send two reminders on 16/01/2015 and 22/04/2016. The company had never written me. Every time when I telephoned, the; your demand will be fulfilled l accordingly as per other sites.
                        and Mr. Kapoor were visited the site and they denied the demand. I strongly represent my case and told them to remove all the materials other than IBS Tower (2G) as per the agreement with me. They assured me that we will be solving your issue but they had not done anything.I had written a letter on 6/09/2016 to shut down the site if my issue will not solved in the time of fortnight. The company had credited my account by Rs. 8000/- on27/09/2016 without giving the intimation from their end, but there is no clarification about the amount credited.
                        I presume that they credited said amount for the month of Aug, 2016 and Sept, 2016 rise in rent.
                        Hence, the raise in rent for the period of Aug, 2015 to July, 2016 is not done by the company which is injustice to me. I, therefore request you to increase the rent from the date o[censored]pgradation immediately in the fortnight and oblige. The delay will cause shutdown of the site. And any loss to the company will held responsible itself.
                        May 1, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 30, 2017
                        Airtel Customer Care's response
                        Dear Mr. Parikh,

                        This is with reference to your post dated 21 March 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Karishma Chauhan
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          P
                          polireddyv
                          from Hyderabad, Telangana
                          Mar 21, 2017
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                          Address: Hyderabad, Andhra Pradesh

                          Hi,

                          Please deactivate Crazy Racer game on my mobile number [protected], i didn't activated that type of games, i don't want any games on mobile number, Company 5/- rs deducted on my balance, please refund my balance. i am suffering this type of activities. don't activate on my number.

                          Please deactivate

                          V. Polireddy
                          [protected]
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                            B
                            Bsv8055
                            from Hyderabad, Telangana
                            Mar 21, 2017
                            Resolved
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                            Resolved

                            Address: Ranga Reddy, Andhra Pradesh, 500049

                            I am using an airtel 4g sim..suddenly 4 weeks ago I had a connectivity issue with it and registered a complaint against it.the airtel suggested me to take a hlr sim series in the nearest airtel store but it's not available with them.now do I have to roam all around the city?? **** network it has become
                            May 16, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 14, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 21 March 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              1
                              141405
                              from Basi, Punjab
                              Mar 21, 2017
                              Resolved
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                              Resolved

                              Address: 160104

                              I applied for porting my vodafone mobile number to Airtel at Dhakoli airtel gallery. Provided my self attested PAN/Adhaar card etc for the purpose on 06 Mar 17. My application was rejected. But the documents have not been returned by the Airtel. On querry I was told that the documents can not be returned.

                              As per my logical understanding the Airtel Company should ensure that the documents are returned to the applicant as they had not provided the connection and they are not supposed to keep the documents.

                              i view it seriousely because these are sensitive documents which can be misused by them. Due to security reasons I am entitled to get back the documents.
                              Apr 22, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 22, 2017
                              Airtel Customer Care's response
                              Dear 141405,

                              This is with reference to your post, dated 21 March 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              karishma Chauhan
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                J
                                Jagdeep Singh Jaggi
                                from Bandipura, Jammu and Kashmir
                                Mar 21, 2017
                                Report
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                                Address: Hoshiarpur, Punjab

                                My [protected] No has been deactiv before 20 day for bill painting :19 mar bill paid but no not active please check my detail
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                                  J
                                  jagadish eswar
                                  Mar 21, 2017
                                  Resolved
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                                  Resolved

                                  Fake recharge offer

                                  Address: 600126

                                  Hi, It is to mention that i got a flash message after calls stating my internet balance, main balance is low and adding it to stated an information about
                                  "limited period offer to recharge for rs 549 to get Unlimited calls & 28GB data. I too did a recharge. But i have got only 3GB and the previous balance also did not carry forward. I tried to reach your customer service over the phone. i end with a long ivr option, which never takes...
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                                  S
                                  sunny saini7351
                                  from Noida, Uttar Pradesh
                                  Mar 21, 2017
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                                  Address: Rohtak, Haryana, 91

                                  Any pepole please no use this airtel money app this only a fake app aftr install ing this app yor account is block and can not be unblock and your mony is waste
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                                    H
                                    Homendra Singh
                                    from Bhopal, Madhya Pradesh
                                    Mar 21, 2017
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                                    Address: Janjgir-Champa, Chhattisgarh

                                    Plz my sim open
                                    Mar 21, 2017
                                    Updated by Homendra Singh
                                    my sim is rejected and saying puk blocked
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                                      U
                                      umesh singh bisht
                                      from Budhana, Uttar Pradesh
                                      Mar 21, 2017
                                      Resolved
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                                      Resolved

                                      Address: Kotdwara, Uttarakhand, 246149

                                      This service automatically activated. Customers care reply the phone problem... Airtel such a very ridiculous service to customers not satisfied.this service charge to me Rs 35.i do deactivate then it start automatically activate...and then charge Rs 35.please solve problem otherwise change my this company...customers executive is very poor talking voice... Not listen to customers properly.
                                      May 5, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 22, 2017
                                      Airtel Customer Care's response
                                      Dear Umesh,

                                      This is with reference to your post, dated 21 March 2017.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Karishma Chauhan
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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