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Airtel Complaints & Reviews

2.1
Updated: Jun 10, 2026
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Airtel reviews & complaints page 1374

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Ziyaullah
Mar 8, 2017
Resolved
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Resolved

Address: Balrampur, Uttar Pradesh, 271205
Website: Airtel

Sir mujhe [protected] call details chahiye add- village Kamdi post laibudwa dist balrampur up my aadhar number[protected] Name ziyaullah and email I'd [protected]@gmail.com
Apr 14, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2017
Airtel Customer Care's response
Dear Ziyaulllah,

This is with reference to your post dated 8 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    piyush zala
    from Ahmedabad, Gujarat
    Mar 8, 2017
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    Address: 380002
    Website: airtel

    I want to incoming and outgoing details for last 1 month.For mobile no [protected] if possible as soon as early send me details on my e.Mail id.[protected]@yahoo.in Thank you.
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      P
      Prageeth Jayn
      from Mumbai, Maharashtra
      Mar 8, 2017
      Resolved
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      Resolved

      Website: airtel.in

      I have a problem on my airtel number.your customer care service could not solve my problem.please help me
      Mar 9, 2017
      Complaint marked as Resolved 
      Thank you
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        I
        Inzamam Hussain
        Mar 8, 2017
        Resolved
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        Resolved

        Address: Kolkata, West Bengal, 700027

        I have requested a port out from Airtel got a call from Airtel executive Abhishek I hng up first time again he called me from a different number and I told him that I am doing MNP because of poor network and performance of Airtel he told that that he will raise a request for resolution I was telling him that I dnt want any resolution he hung up on my face and later when I called back the airtel helpline I find my MNP request cancelled. Is this the way airtel has choosen to "retain" their customer and looting them with high charges and not giving proper service. Very poor customer service cheaters and liers don't listen to customer just hung up I do not want any airtel services but action taken against your employee abhishek because he hung up after saying what he had to say and did not listen to me just need my number ported out. this cheat of Airtel has resulted in loss of my time I will gain have to generate a new porting code and again go to the other provider and do all the formalities. your network is stupid 2g/3g/4g are just numbers the network hardly works in many areas . I reiterate I do not want wany sort any resolution or help from airtel I just need my number ported out and I will clear what I owe to you. added to that Airtel is too expensive for postpaid. Airtel helpdesk also useless dnt want to help they just wants customers to use their rubbish services and keep paying. worst experience so far with any other company.
        Apr 12, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Mar 10, 2017
        Airtel Customer Care's response
        Dear Mr. Hussain,

        This is with reference to your post, dated 8 March 2017.

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Karishma Chauhan
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Mar 12, 2017
        Airtel Customer Care's response
        Dear Mr. Hussain,

        This is with reference to your post dated 8 March 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          S
          shamnas91
          Mar 8, 2017
          Resolved
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          Resolved

          Address: Palakkad, Kerala, 678731

          I am working in muscat in 2 years . My indian mobile number airtel sim [protected] working now 04/03/2017 . My name is Shamnas ms
          I kindly request to you please provide activate my number more than six year i am using this number lot of contacts this number please do needful

          i am using this airtel nummber [protected] more than six years using this number . june -2015 i going to muscat till now iam working muscat, this number working now 04/03/2017 tiil the date 5/03/2017 mobile sim is not range, sim is deactivated . so please kindly request for you activated my airtel mobile number
          Apr 11, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Mar 08, 2017
          Airtel Customer Care's response
          Dear Shamnas,

          This is with reference to your post, dated 8 March 2017.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Karishma Chauhan
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Mar 09, 2017
          Airtel Customer Care's response
          Dear Shamnas, ,

          This is with reference to your post dated 8 March 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            K
            Khalidpanndith
            from Srinagar, Jammu and Kashmir
            Mar 8, 2017
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            Address: 190009
            Website: Airtel.in

            I was working in Airtel as a customer care service at Sonwar Srinagar' Jammu and Kashmir India when I resigned that job before 8 months but they still not giving my salary till now please check this issue
            My ID was A17XZLND
            MOHAMMAD KHALIQ PANDITH
            Mar 08, 2017
            Updated by Khalidpanndith
            Salary not released
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              C
              Chandan_Bangalore
              from Bengaluru, Karnataka
              Mar 8, 2017
              Resolved
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              Resolved

              Address: 560076

              I am chandan kumar from bangalore, a regular customer of pre-paid airtel ([protected]) from last 6-7 years. I am facing a very annoying and disturbing thing from last 2-3 weeks, when ever i tried to make a call, i have to wait to completion of airtel ad or saying about my account balance of data.
              Stop this immediately. It is frustrating to listen this bs when i am trying to make a urgent call also after airtel ad call used to drop so i have to call again and listen again.
              I am fine to get those information as message. But should not be while making my call.
              This is my request to immediately stop this!!!

              I am not able to do out going call. I have balance of rs. 300 plus. Simply getting ad then call gets dropped. Please fix the issue asap.
              I cannot use my mobile and getting harassed. Also no way i cannot contact airtel customer care executive, no option at all.
              I will file a consumer case against this. From morning i am trying to call but in-vain.

              Thanks with regards
              Chandan kumar
              [protected]
              Bangalore, karnataka
              India
              May 18, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Apr 13, 2017
              Airtel Customer Care's response
              Dear Mr. Kumar,

              This is with reference to your post, dated 8 March 2017.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Apr 16, 2017
              Airtel Customer Care's response
              Dear Mr. Kumar,

              This is with reference to your post dated 8 April 2017 .

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Karishma Chauhan
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                P
                Premanand2015
                from Mumbai, Maharashtra
                Mar 8, 2017
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu

                There is a new plan in airtel, for Rs.349 airtel is giving 28GB for 28 days validity. (1 GB per day). I recharged on 6th of March'17. But today 8th March'17 its showing the balance as zero. while checking with the airtel customer care, they said that there is no issue with there side. But still for me the balance is zero. My airtel mumber is [protected]. Please check and let me know what is the issue. My mail id is [protected]@hotmail.com.

                Thanks
                Premanand S
                Apr 11, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Mar 08, 2017
                Updated by Premanand2015
                I got a call from the a number([protected]). They said they are from Airtel corporate office, they told that they will refund the money, but asking for all the details of the card. I deny to give the details. I am not sure the call is really from the Airtel. If so why they need the full card details.
                Verified Support
                Mar 11, 2017
                Airtel Customer Care's response
                Dear Premanand,

                This is with reference to your post dated 8 March 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Karishma Chauhan
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  K
                  kunjalata rabha
                  from Kolkata, West Bengal
                  Mar 8, 2017
                  Resolved
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                  Resolved

                  Address: Udalguri, Assam, 784521

                  My account has blocked, i have have many money in my wallet so please help me to to unlock the account i can't transfer the money to any one so airtel money should take some responsibility to recover my account if my account will not recover what i will do i will lost some money which i need to transfer so please i request to airtel money or airtel company to recover my account
                  May 10, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 08, 2017
                  Airtel Customer Care's response
                  Dear kunjalata rabha,

                  This is with reference to your post, dated 8 March 2017.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Karishma Chauhan
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Mar 08, 2017
                  Airtel Customer Care's response
                  Dear kunjalata rabha,

                  This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

                  Should you require further information, please feel free to write to us at [protected]@airtelbank.com

                  Regards,
                  Karishma Chauhan
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Mar 08, 2017
                  Updated by kunjalata rabha
                  I call many time to 400 but not given any respons to me please help me
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                    R
                    Ravi Sharma
                    from New Delhi, Delhi
                    Mar 8, 2017
                    Resolved
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                    Resolved

                    Address: Howrah, West Bengal, 711227

                    Dear Sir / Maam,

                    This is to inform you that there has been Online fraud transaction from my father's SBI Debit Card No. - ending with 9879 against SBI Savings Account No. - ending with 9360 on 02/03/2017 to AirtelMoney. Total Amount of Rs 9999 /-.

                    AirtelMoney transaction details : OTHPG 774642

                    Request you to pl take necessary action against above transaction & hold the payment.

                    We have already informed the matter to Cyber Crime Branch. Matter shall be taken up legally.

                    Look forward for your quick & favorable response.

                    Thanking you,

                    Rgds,

                    Ravi Sharma

                    M - [protected]
                    Apr 15, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 14, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

                    Should you require further information, please feel free to write to us at [protected]@airtelbank.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      G
                      Gaus Patel
                      from Ahmedabad, Gujarat
                      Mar 8, 2017
                      Resolved
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                      Resolved

                      Address: Pune, Maharashtra, 411005
                      Website: airtel.com

                      Date: 14/02/2017
                      Number : Customer Care: [protected]@in.airtel.com and 121/198
                      Nodal Team: nodal.[protected]@in.airtel.com and[protected]

                      airtel broadband charged me for wrong Billing as per plan and they changed plan without any confirmation from me.
                      despite registering complaint to customer care they did not taken any action. Even nodal team and appellate authority not responding to complaint.
                      After acceptance of mistak efrom nodal team again they continued charging for wrong plan. here is details of mail conversations.

                      Dear Patel,

                      This is in reference to your email regarding your concern for plan change for your airtel fixed line number bearing account number [protected].

                      Basis our discussion on [protected], please be informed that I have processed your request for plan change with plan Airtel-UL-PACE 999 45GB ( 16Mbps/512Kbps)COMBO Plan.

                      Your requested plan will be activated within 4 hours.

                      Inconvenience caused is deeply regretted.I appreciate your cooperation in this regards.

                      For further queries please do email.

                      Customers touch points:

                      Level 1: Customer Care: [protected]@in.airtel.com and 121/198, working hours: 24/7.

                      Level 2: Nodal Team: nodal.[protected]@in.airtel.com and[protected], working hours, 9:30 to 6:30, Monday to Friday.

                      Level 3: Appellate Authority: appellate.[protected]@in.airtel.com and[protected], working hours, 9:30 to 6:30, Monday to Friday.

                      Please visit our website www.airtel.in for a range of products and services.

                      Warm Regards,
                      Garima

                      bharti airtel limited
                      Apr 10, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 10, 2017
                      Airtel Customer Care's response
                      Dear Mr. Patel,

                      This is with reference to your post, dated 10 March 2017.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Karishma Chauhan
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        H
                        H lohani900
                        from Chennai, Tamil Nadu
                        Mar 8, 2017
                        Resolved
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                        Resolved

                        Address: 825167

                        Sir,
                        I am using airtel digital tv. And few days back i came to know that they had been charging me for " i kids pack " from last march 2016 per month. In any case it was not activated by me . They says that i have given a "MIS CALL " to activate that pack but thats not true and i am not a kid. Please help, Thank you.

                        Id:[protected]

                        Phn no.: [protected]
                        [protected]
                        Apr 11, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 11, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 8 March 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Karishma Chauhan
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          V
                          Veena KN
                          from Bengaluru, Karnataka
                          Mar 8, 2017
                          Resolved
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                          Resolved

                          Address: 560079

                          I had made a bill payment for postpaid Phone No: [protected] via SBI debit card In Basaveshwaranagar 8th Main Airtel office Details: SBI Debit Card 459XX1840 Amount Rs 1501on POS [protected], Txn#[protected] on Mar 2nd at 11:29 AM. But amount is debited in my Statement but did not get bill receipt. The office people are claiming that there was chargeback from my Bank. On enquiring the Bank they said there is no reversal or Chargeback happened. So whats the further Step on this as the amount is already deducted.
                          May 9, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 09, 2017
                          Airtel Customer Care's response
                          Dear Veena,

                          This is with reference to your post dated 8 March 2017.

                          We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Mar 11, 2017
                          Updated by Veena KN
                          In regards to this I had received a call from your Customer Rep

                          I had received a call claiming that he was one Service provider he has taken all my Debit card details and made transaction into his account of around 50, 000. He has blocked my sim also. May I know why all the information is leaked or to whom does the complaints being receive. Is there any separate Team for this. I have given a police complaint on this. please take action on this.
                          Mar 11, 2017
                          Updated by Veena KN
                          Caller : Acer Rahul Kolkatta, Phone No: [protected], Bihar India on 8th March at 2:45 PM.

                          Transactions made
                          08.03.2017 OTHPG[protected] PayTm Mobile Solutions 19, 969.00
                          08.03.2017 OTHPG[protected] Paytm 19, 990.00
                          08.03.2017 SBIPG HU[protected]SBIBUDDY 5, 000.00
                          08.03.2017 OTHPG[protected]PAYU MONEY 5.000.00

                          Please take Strict action on this
                          Verified Support
                          Mar 18, 2017
                          Airtel Customer Care's response
                          Dear Veena KN,

                          This is with reference to your post dated 11 March 2017.

                          We would request you to get your complaint registered at law enforcement agency. Further, we would urge you to safeguard your personal details.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Karishma Chauhan
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Mar 20, 2017
                          Updated by Veena KN
                          Any complaint written here will be hacked.So there is no security on this complaint website.

                          Very bad support provided by your Customer Support. One of the worst situations I have come through in my life by raising a complaint here.

                          Worst Customer Care and Support
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                            J
                            Jatinder gaba
                            from New Delhi, Delhi
                            Mar 8, 2017
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                            Address: New Delhi, Delhi, 110008

                            Jatinder gaba
                            v-17 shop no, 5
                            west patel nagar
                            new delhi-110008
                            landline no, [protected]
                            frequent disconnection of signal from yesterday
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                              O
                              omsaraff
                              from Kolkata, West Bengal
                              Mar 8, 2017
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                              Address: 766107

                              Please provide mpin for my new airtel lapo sim no. is [protected]
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                                R
                                rez23
                                from Chennai, Tamil Nadu
                                Mar 8, 2017
                                Resolved
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                                Resolved

                                Address: 600106

                                [protected]
                                [protected]
                                Please dont attend call for the above numbers. Thet will call and tell you won a 35000 rupees gift. Come and collect the gift as a pair (eventhough you are unmarried). This fraud company is in T nagar, keep on calling and irritating me. They are getting our numbers from super markets like Pazhamuthir nilayam. Please police file a complaint against this fraud company. The lady calling with above number using some bad words :(
                                Apr 11, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 08, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 8 March 2017.

                                We would request you to get your complaint registered at law enforcement agency. Further, we would urge you to safeguard your personal details.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Karishma Chauhan
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                  S
                                  Sathyanarayanan N
                                  from Bengaluru, Karnataka
                                  Mar 8, 2017
                                  Resolved
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                                  Resolved

                                  Address: Vellore, Tamil Nadu, 632001
                                  Website: www.consumercomplaints.in

                                  Hi,

                                  Please be informed that I have paid the Airtel bill yesterday through online and the process has not completed.
                                  I did step 1 by entering the amount & landline phone details but not process step 2.
                                  I wanted to know whether my bill payment has been made for Feb '2017.
                                  My Landline No:[protected]
                                  My Email ID: [protected]@yahoo.com
                                  My Mobile No: [protected]
                                  May 3, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 01, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 8 March 2017

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Karishma Chauhan
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    A
                                    Aditimondal
                                    from Bengaluru, Karnataka
                                    Mar 8, 2017
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                                    Address: Kolkata, West Bengal, 700027
                                    Website: www.airtel.co.in

                                    Dear Sir/ madam,

                                    My airtel number [protected] is telling invalid. The sim is from kolkata. Now I am shifted to bangalore. Also please transfer the sim as I need the number urgently. Kindly resolve the matter at the earliest.

                                    Looking forward to your early favourable response.

                                    Regards,

                                    Aditi Mondal
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                                      T
                                      technicaluser
                                      from Mumbai, Maharashtra
                                      Mar 8, 2017
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                                      Address: Mumbai City, Maharashtra, 400075

                                      Airtel sim ( mumbai ) not having any network from 2 weeks. Its validity is till 2032 still sim is not having network.What should i do?
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                                        J
                                        jugalgohel
                                        from Hyderabad, Telangana
                                        Mar 8, 2017
                                        Resolved
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                                        Resolved

                                        Address: 500081

                                        I had been using Airtel Boradband service since last 1.5 years in Madhapur area at Hyderabad, Having good services I had againg choose the new connection.

                                        I am feeling sorry to say, but I don't want this new connection. As I had applied for that at 1st march, still I am not getting any response from service provider. As they are failed in promising, The service provider, Mallikarjuna made promisse to be set connection on saturday or sunday. Well, He didn't picked up my call on that day. On monday he asked me to come at 12 O'clock in noon, I left my office work and came there, but no one was picking up my call till 3 O'clock, I waited and spoiled my 3 working hours, aftrer he came with new issue and told we are not able to set connection, we will come tommorrow.

                                        Well, On Tuesday, there was another hope for me, He called me at near 11 O'clock and told to come at 5 O'clock, I again spoiled my 2 working hours and waited there, no one was picking my call, at night time he came to connect. Ahhh!! That was the silly reason, he had having two routers and no one was working(He should have to come with working one, Right!!??). He made me promise again to come between 8 to 10 O'clock in morning. No one came.

                                        Overall, I see the very silly and bad service of broadband by Airtel . I want to cancell this connection (as it is not established yet this month's 8 days already passed ). As we are working people and I am tired with those falls promises. Please, Proceed for cancellation of connection refund to me.even for failed transaction they deducted money and didn't even have my refund even after several working days even after they promised to do so within 24 hrs
                                        May 17, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 13, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post, dated 8 March 2017.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Apr 16, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 8 April 2017 .

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Karishma Chauhan
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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