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Airtel Complaints & Reviews

2.1
Updated: Feb 27, 2026
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Airtel reviews & complaints page 1375

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M
manpreet89683
from Chennai, Tamil Nadu
Mar 6, 2017
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My number issued to someone else

Address: Rupnagar, Punjab, 140001
Website: www.airtel.in

I was out of town from few months, and my whatsapp was registered on my airtel no. I was not using the number due to roming. So i was not able to use my number, Recently my whatsapp asked for verification then i came to know that number has been issued to someone else. So all my personal messages are being forwarded to your new customer....
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S
srivatsalasrilu
Mar 6, 2017
Resolved
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Resolved

Address: 530041
Website: Paytm & Airtel

On 1st Feb 2017 & 1st Jan 2017, I have recharged to Wrong number instead of min through Paytm. Please do the needful. I tried Calling Paytm and Airtel customer care but they are not able to resolve the issue./ Please help me here.

Wrong Number: [protected]
Correct Number: [protected]
1st Jan 2017 Amount: 550
1st Feb 2017 Amount: 550, 259

1) Paytm should provide an option to cancel the transaction within specific time duration like, within 24 Hrs.
2) Even if third parties are not able to backout the recharge amount, Atleast Airtel should have that option to deduct amount from wrong number and recharge to the correct one (Atleast the balance amount.)
Eg. If wrong number got 500 recharge and used 100 after complaint correct number should get atleast the balance 400.
Apr 6, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 6 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
My broadband is not working since 2 days. Would request your immediate action on the same.
User ID :[protected]_tn,
Tel no. : [protected]
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    J
    jonnynath
    from Guwahati, Assam
    Mar 6, 2017
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    Address: Cachar, Assam, 788006

    My helotune not working but balance deducted please find the screen shot
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      N
      nbkurch
      Mar 6, 2017
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      Address: New Delhi, Delhi, 110041
      Website: airtel dth recharge

      Today 6march 2017, i did online recharge for dth no - [protected]
      But amount not added in my account.

      Below are details for amount deducted via hdfc bank to citrusairtel.
      Kindly do the needful.
      [protected]-citrusairtel
      Reference no[protected]

      Regards
      Arvind gupta
      [protected]
      Hi,

      We would like to inform you that the TXN [protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

      Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

      Regards,
      Citrus Support Team
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        S
        sudheer gangwar
        from Chennai, Tamil Nadu
        Mar 6, 2017
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        Address: 263153
        Website: [email protected]

        Dear Sir,

        Our Organization Using Airtel CUG Plan but we are fashing network a Problem since two month in our location (Coral Clinical Systems Plot No.86, Sector-7, IIe Sidcul Pantnagar Rudrapur Uttrakhand.I Want to port all Number other Network .We should I do Please Help Me.
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          R
          ranjeet jat
          from Lucknow, Uttar Pradesh
          Mar 6, 2017
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          Address: Bhilwara, Rajasthan, 8426834408
          Website: ranjeetjat908@gmail. com

          Airtel number coll diteil
          Mar 06, 2017
          Updated by ranjeet jat
          Coll details
          Mar 06, 2017
          Updated by ranjeet jat
          Coll details

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            P
            purush_research
            from Hyderabad, Telangana
            Mar 6, 2017
            Resolved
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            Resolved

            Address: Hyderabad, Andhra Pradesh, 500049
            Website: Consumer complaints.in

            Hi.. my name is Purushottam.
            As I have ported from BSNL to Airtel post paid.
            On 4th march, I started to use Airtel, Made televerification by called 59059.
            But Incoming calls not activated. I approached Airtel outlet, they have given me new sim because of faulty sim has been given me.
            Almost two days completed, many times called to customer care but I got helpless.
            Still I am not receiving any incoming calls.
            Very worst experience with airtel
            Apr 11, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Mar 06, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 6 March 2017.

            We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

            We look forward to receive the required details.

            Regards,

            Karishma Chauhan
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Mar 06, 2017
            Updated by purush_research
            Alternate no: [protected]
            Time will be up to 05:30pm
            Verified Support
            Mar 06, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 6 March 2017.

            We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Karishma Chauhan
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Mar 10, 2017
            Airtel Customer Care's response
            Dear Purushottam,

            This is with reference to your post dated 6 March 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Karishma Chauhan
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Incoming outgoing call
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              T
              tjoseph623
              Mar 6, 2017
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              Address: Mumbai City, Maharashtra, 689645
              Website: airtel.in

              Please change my registered email id. I lost my registered number.
              old no.[protected]
              new no.[protected]
              customer id:[protected]
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                S
                Srikanth5233
                from Chittur, Kerala
                Mar 5, 2017
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu, 600097

                Hi, i have opted for MNP and it has been observed that name has been mentioned wrongly for my account. I have contacted airtel and raised a complaint. Airtel has replied me that I need to send documents for name correction. Initially I didn't accept for sending proof as mistake has happened from airtel' s end.
                I have received a call from airtel appellate team and a person who calls me has promised to arrange a duplicate Bill with correct name but inorder to do so he requested me to send proof. Finally I got convinced and forwarded my proof. Later I have received a mail from the Same team stating that from the next Bill they will mention my name correctly and as per their company norms they will not provide me a Bill copy for current month with correct name.
                They have cheated me by giving false commitments. I need justification and a Bill copy for FEB as I need to submit the Same to my employer.
                Apr 19, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Mar 06, 2017
                Airtel Customer Care's response
                Dear Srikanth,

                This is with reference to your post, dated 5 March 2017.

                We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                We look forward to receive the required details.

                Regards,

                Karishma Chauhan
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Mar 18, 2017
                Airtel Customer Care's response
                Dear Srikanth,

                This is with reference to your post dated 5 March 2017.

                We were waiting to receive your contact details to enable us to address your concern.

                Since we have not heard back from you, we trust your issue has been resolved.

                If you require further information / assistance, please write to us at [protected]@in.airtel.com

                Regards,

                Karishma Chauhan
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  R
                  Rameshmurthy
                  from Tumkur, Karnataka
                  Mar 5, 2017
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                  Address: Bangalore, Karnataka, 560060

                  Dear sir/Madam.

                  I have lost my Airtel sim [protected] today (on 05.03.2017) along with mobile, Hence please block my sim immediately for avoiding misuse of my number. please do the need full.
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                    A
                    Akhtar10
                    Mar 5, 2017
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                    Address: Amreli, Gujarat, 364515
                    Website: airtel.in

                    Recharge not recived online airtelsite mobile recharge mob [protected] amount 347

                    icici bank account number is[protected]

                    please refund my money
                    Mar 05, 2017
                    Updated by Akhtar10
                    please refund my money
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                      A
                      amit.217
                      from Mumbai, Maharashtra
                      Mar 5, 2017
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                      Address: Ghaziabad, Uttar Pradesh, 201001
                      Website: Airtel

                      Greetings,
                      I had paid all my dues and surrendered the data number [protected] on Jan-16-2017 but am still getting message and calls for outstanding bill.
                      Kindly let me know whether my connection is active or deactivated.

                      Regards,
                      Amit Arora
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                        J
                        Jujhaar Bhinder
                        from Karad, Maharashtra
                        Mar 5, 2017
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                        Address: Pune, Maharashtra, 410507

                        Sir please help me out..., , ,

                        number i intended to recharge:[protected]
                        instead i recharged:[protected]

                        please help me in reversing the amount to correct number.
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                          S
                          sumitnigam_delhi
                          from Delhi, Delhi
                          Mar 5, 2017
                          Resolved
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                          Resolved

                          Address: Jabalpur, Madhya Pradesh, 482002

                          Hi concern,
                          This is regarding a new connection which I have applied in Airtel Jabalpur office in the month of January around 7th Jan 2017 and for the same given them chq of Rs 2754/- drawn on axis bank Ltd but after 4days when I called concern executive they confirmed it will take some more time due to some technical issue but again after 4-5 days when asked them for connection no proper reply given by them later on I got a call from Airtel that they are unable to give connection in that location and when I asked them for return of chq and documents they confirmed that it will come back to me but nothing has come back and in the month of feb2017 I was surprised when I have received message from my bank I.e. axis bank Ltd that the issued to Airtel has been debited from my account when I called that executive she confirmed that it was by mistake and the same will refund to me as well I have put request in Airtel for refund of my amount but more than a month passed but no refund received and every time Airtel is sending mail that it will resolved soon.
                          Now requesting you to please help me in getting my refund with penalty from Airtel.
                          Awaiting your confirmation.
                          Thanks
                          Sumit Nigam
                          M-[protected]
                          May 11, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 05, 2017
                          Airtel Customer Care's response
                          Dear Mr. Nigam,

                          This is with reference to your post, dated 5 March 2017.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            D
                            Dimpal Bhati
                            from Bengaluru, Karnataka
                            Mar 5, 2017
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                            Address: Jaipur, Rajasthan, 302012

                            I want call details of my no [protected] of last six months ...
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                              K
                              Kamal lamba
                              from Allahabad, Uttar Pradesh
                              Mar 5, 2017
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                              Address: 125001

                              Dear sir /madam my prepaid mobile no is [protected] . And my no sms service is totally bard . Pls solve the problem
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                                R
                                rsubramanian
                                from Tisaiyanvilai, Tamil Nadu
                                Mar 5, 2017
                                Resolved
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                                Resolved

                                Hi, This is Subramanian, I have lost my Airtel sim card No-[protected] on 01.03.2017. while calling to this number, some other person using the same number. Hence I request you to block my sim card at the earliest.
                                Further any queries, Please call on my alternative mob-[protected]. my email [protected]@rediffmail.com.

                                Thanks,

                                Subramanian.
                                Apr 8, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 07, 2017
                                Airtel Customer Care's response
                                Dear Subramanian,

                                This is with reference to your post dated 5 March 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  N
                                  nithinaloysian
                                  Mar 5, 2017
                                  Resolved
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                                  Resolved

                                  Address: 560078
                                  Website: www.airtel.in

                                  Number:[protected]
                                  Name: Nithin Kumar
                                  From: December 2016 in bahrain
                                  On the 2nd day tried calling India..
                                  Blocked incoming & outgoing call to India from bahrain..
                                  Balance remaining is 551 Indian rupees..
                                  According to TRAI rules & regulations
                                  They cannot block calls like this. Only after
                                  6 months of inactivity they can..
                                  Please resolve to avoid to face legal consequences in near future.
                                  Thank you
                                  Apr 8, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 07, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Naloysian,

                                  This is with reference to your post dated 5 March 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    S
                                    Saisenthil
                                    from Chennai, Tamil Nadu
                                    Mar 4, 2017
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                                    Address: Coimbatore, Tamil Nadu

                                    Pls send my user id & password.
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                                      Praveen Bhadada
                                      from Etawah, Uttar Pradesh
                                      Mar 4, 2017
                                      Resolved
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                                      Resolved

                                      Address: Udaipur, Rajasthan, 313001
                                      Website: Airtel

                                      My cell no is [protected], I went to airtel store at durga nursery road...where mr himanshu refused to accept my photo for postpaid to prepaid conversion ...when asked why he said photo is old we need new photo...when I asked please give this in writing he said please drop a mail...so as a customer this is what I have to do...if so it is a pathetic culture...will love to switch over to other telecom operator...and he said airtel is not offering any plans of rs 348 unlimited calls and 1 gb 4g data per day...what kind of information flow you have...
                                      May 11, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 05, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Bhadada,

                                      This is with reference to your post, dated 4 March 2017.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Mar 07, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Bhadada,

                                      This is with reference to your post, dated 4 March 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Anil S.
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Mar 09, 2017
                                      Updated by Praveen Bhadada
                                      no action yet...not satisfied with behaviour of airtel...
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