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Airtel Complaints & Reviews

2.1
Updated: Jun 10, 2026
Complaints 54802
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21980
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Airtel reviews & complaints page 1375

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M
Murali Kopersh
from Chennai, Tamil Nadu
Mar 8, 2017
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Address: Bangalore, Karnataka, 560098

I have paid my mobile [protected] payment through net banking and I am unable to get print of my payment receipt. Request to send receipt to my registered mail on priority. Most urgent
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    R
    riteshsharma77
    from Patan, Maharashtra
    Mar 8, 2017
    Resolved
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    Resolved

    Address: 411017

    Dear all,

    I would like to mention here that airtel is a big fraud company, which commits to solve your issue
    Within 24 hours but the technical persons are unable to sort out the problem.
    Here i would like to mention the complete details of the fraud incident happen with me.
    Since i am an exisiting customer of airtel for one year i took another a connection on main pimple
    Saudagar, shivar chawk, pune - 411017. Here the commited promise with me is that within 24 hours
    You any issue will get resolved, but whevnever i raise a complaint first of the call centre guy is rigid to
    Take the complaint like they are taking and fir in police station. If successfully the complaint get
    Registered, the technical guy who is nothing but only a lazy person who actully is killing his time in airtel
    Named mahenra — [protected], come and give a very illogical and nonsence reply and goes back.
    Recently my airtel connection is down because of the wire breaking or disruption in network but the
    Person said me the below:
    1. Continuity check is not airtel's task.
    2. Its is the customer's responsibility to do the continuty check (On behalf of airtel)
    3. Customer is supposed to call to their personla electrician and once the continuity will get connected
    They will come and say that connection is up and running now (See the nonsense logic, if my
    Electrician is literate in networking then bloody why he would not start providing broadband services)
    4. Also he has suggested, to talk to the installation guy who came at the time of airtel installation
    Nagesh thorat — [protected]. Nagesh said my task is completed and you call mahendra then he has
    To arrange an electrician for it.
    5. Once i raised a request for new airtel connection the contact person is saying that we will resolve the old issue and provide you new connection at the earliest.

    Summary: airtel is a big name in the market where the name is screwing up by the employees itself.
    Airtel should take the serious action against the team and resolve my issue at the earliest.

    Thank you for working with us.

    Warm regards,
    Ritesh sharma | managing director | 3ri technologies pvt ltd.
    405 & 403, rainbow plaza, pimple saudagar, pune - 411027
    +91 [protected], +91 [protected]
    Apr 11, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Mar 09, 2017
    Airtel Customer Care's response
    Dear Mr. Sharma,

    This is with reference to your post dated 8 March 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Karishma Chauhan
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      P
      Pareshkumar Chandravadan DAve
      from Delhi, Delhi
      Mar 8, 2017
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      Address: New Delhi, Delhi, 110075

      My number is [protected]

      My outgoing SMS is not functioning from last two weeks

      Please resolve the problem

      Give me a call

      Thanks

      Paresh
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        M
        Manoj Panda
        from Pune, Maharashtra
        Mar 7, 2017
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        Address: Rangareddy, Andhra Pradesh, 500048

        I am using the Airtel 4G hotspot since 6 months without any issues. But since last 2 weeks, unable to use. sometimes its get connected and discconnect after 5-10 mins automatically.

        Even if i restart my laptop, 4g device etc. i tried multiple option but same issue.
        my contact no is [protected]
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          S
          Suthammajumdar
          from Siliguri, West Bengal
          Mar 7, 2017
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          Address: 735232

          I have transferred Rs 1000/- from my credit card to my wallet [protected]. But not yet credited. Txn ID [protected], date 27/02/2027, amount Rs 1000/-, Add money through Airtel App.
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            S
            Sandeepmahala1990
            from Kanpur, Uttar Pradesh
            Mar 7, 2017
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            Address: Hisar, Haryana, 125055

            Sir I have received message from airtel service center Hisar on 10 Feb 2017 that I get one month free with recharge of one month of 285. Airtel dth not given offer after recharge of 285.I call to service center and customer center many time.they not activate .
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              A
              Aprameya Vijayakumar
              from Nipani, Maharashtra
              Mar 7, 2017
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              Address: 570004
              Website: www.airtel.in

              I recharged 149 from my AIRTEL app but the money was debited first it showed connection problem then it showed error and my 149 was lost please return it
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                H
                Hacker Virus
                from Coimbatore, Tamil Nadu
                Mar 7, 2017
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu, 602109

                My number is [protected] in this sim holder name is sivagami and this sim is buy based on ration card and it is a Airtel sim .Now the sim is used in unwanted person.she is use my sim in wrong activity and use in unwanted purpose so please kindly request plz block my sim
                sim holder name sivagami
                Sim address is ellaiyamman kovil Street.naduveerapattu, Chennai 602109
                In this sim is buy in tambaram
                Apr 11, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Mar 10, 2017
                Airtel Customer Care's response
                Dear Sivangami,

                This is with reference to your post dated 7 March 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Karishma Chauhan
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  R
                  raghavendra srikonda
                  from Delhi, Delhi
                  Mar 7, 2017
                  Resolved
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                  Resolved

                  Address: 500016
                  Website: airtel.in

                  Respected authorities,

                  Airtel has issued a sim card on my name (# [protected]) with out proper subscriber verification. The sim cards are issued on fake documents and forged signatures. When the said sim card is issued i was in abroad. A case has been registered against me because of the fraudulent numbers issued by airtel. When i approached airtel through different channels (To airtel office, nodal, appellate, trai, dot) i did not get any response, i was told that the numbers are de-activated.

                  When asked them to follow dot norms and register an fir they did not respond on that.

                  I underwent humiliation and undergoing lot of mental stress and trauma and for the blunder being made by airtel i am not getting proper response.

                  If this type of activities continues fraudulent people and terrorist will take advantage and there would be security issues in our country.

                  I would request you to take appropriate action on the service provider and instruct mobile service providers to have thorough verification while issuing sim cards.

                  Thanks,
                  May 9, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 12, 2017
                  Airtel Customer Care's response
                  Dear Mr. Srikonda,

                  This is with reference to your post dated 7 March 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Mar 24, 2017
                  Updated by raghavendra srikonda
                  I did not receive any resolution details. I want to know how the SIM card was issued with fake documents.
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                    K
                    Kshitj Gupta
                    from Dehra Dun, Uttarakhand
                    Mar 7, 2017
                    Resolved
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                    Resolved

                    Address: Muzaffarnagar, Uttar Pradesh, 251001

                    I am requesting for porting my number bsnl to airtel but your customer care executive give me a wrong information about tarrif so kindely cancle my porting request itz request to u..my mobile number is [protected] and upc is BW228229
                    AND my alternative number is [protected]
                    Kindely cancle my porting request itz humble request to u..thanks...i have already airtel number..i am also a old customer of airtel..so kindely accpt my complaint and resolve this issue..thnx...
                    Apr 16, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Mar 07, 2017
                    Updated by Kshitj Gupta
                    Airtel customer care execitive provide me a wrong and fake information..kindely resolve this issue fast..
                    Mar 07, 2017
                    Updated by Kshitj Gupta
                    I am trying to call airtel 198 complaint number they said we can't help for cancle your porting request...they can't resolve this issue..
                    Mar 07, 2017
                    Updated by Kshitj Gupta
                    Airtel a worst company nw a dayz and customer care executive to...
                    Verified Support
                    Mar 12, 2017
                    Airtel Customer Care's response
                    Dear Dear Mr. Gupta, ,

                    This is with reference to your post dated 7 March 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      G
                      Girish1984
                      Mar 7, 2017
                      Resolved
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                      Resolved

                      Address: 560064
                      Website: airtel

                      Dear Team,

                      My name is Girish and I am working as project manager for one of the reputed companies, and recently I got ported to Airtel from Vodafone.

                      The main reason why i ported my number was because of the attractive plan which says - "Infinity Plan" with a 549 rental where in you get 7gb, 4g data for a month and unlimited national and std outgoing free, along with 100 sms per day and incoming free while roaming.

                      However, now i am checking my plan and it says its only 3gb of 4g data and it's really annoying, I call the customer care and spoke to Rohini and that girl simply says no you are not eligible for this and even after repeatedly explaining her the scenario, - then she puts me on a pause and then say no nothing can be done.

                      Later on again i will call to the customer care and i see this guy Pankaj trying to answer my queries and after explaining him the whole scenario he gives me the interaction id and says somebody is going to look into my queries.

                      interaction id [protected] - Pankaj.

                      Guys i was with Vodafone for 10 years and never had such a scenario, i think i made a BIG MISTAKE by opting AIRTEL!!

                      Please see to that my hopes are not shattered and i get what i was promised!!

                      Regards,
                      Girish
                      [protected]
                      Apr 10, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 07, 2017
                      Airtel Customer Care's response
                      Dear Girish,

                      This is with reference to your post, dated 7 March 2017.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Mar 09, 2017
                      Airtel Customer Care's response
                      Dear Girish,

                      This is with reference to your post dated 7 March 2017.

                      We tried calling you multiple times to get additional details to enable us to address your concern.
                      However, there was no response.
                      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                      Regards,
                      Karishma Chauhan
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        H
                        harleen chawla
                        from Delhi, Delhi
                        Mar 7, 2017
                        Resolved
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                        Resolved

                        Looks like airtel has a policy of fleecing consumers by not deactivating d postpaid accounts.have tried deactivating the account several times at dilshad garden, delhi and durgapuri chowk, delhi since march 1, 2017 but to no avail .
                        dilshad garden says they will be able to do it after holi which is not at all understandable
                        the connection is in name of jagjit singh chawla
                        the no to be discontinued is [protected]
                        email id :[protected]@rocketmail.com
                        May 14, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 07, 2017
                        Airtel Customer Care's response
                        Dear Harleen,

                        This is with reference to your post, dated 7 March 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Apr 01, 2017
                        Airtel Customer Care's response
                        Dear Harleen,

                        This is with reference to your post dated 7 March 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Karishma Chauhan
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Why you activates internet on my Mobile and charged money without my permission, I already disabled Internet several times by sending "STOP" to 1925.
                        I Never Ever Use Internet on my mobile but you charged money For Not using internet by automatic activation.
                        Please Stop Internet on my Mobile.
                        thanks
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                          M
                          muthuvaniajoy
                          from Palghat, Kerala
                          Mar 7, 2017
                          Resolved
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                          Resolved

                          I have two Airtel phone connections viz [protected] (pre-paid) and [protected] (post paid-CUG Railways) and my wife has[protected], my son's phone number is [protected] & my daughters number is [protected], All Air tel phones. For the past Ten days, zero network when the phones are inside the house and shows the network only when come out. This is very bad. Complaint was preferred by my son but no response so far.Kindly take immediate action to rectify and resume the networking properly. Address: 94, R.V.S.Nagar, Khajanagar Post, Tiruchchirappalli-620023.(TN)
                          Apr 14, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 12, 2017
                          Airtel Customer Care's response
                          Dear Muthuvania,

                          This is with reference to your post dated 7 March 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            A
                            AparajitaSen
                            from Coimbatore, Tamil Nadu
                            Mar 7, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110012
                            Website: My airtel app

                            I had filled balance on my prepaid airtel number through the my airtel app on 21.2.17 and 22.2.17 and exact time the balance amount was deducted from my account but I didn't receive the balance amount. I had registered a complaint on 23.2.17 and was told that the balance amount would be refunded within 10 days but no such action has happened. This is appalling and I would like immediate action.
                            Apr 12, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 12, 2017
                            Airtel Customer Care's response
                            Dear Ms. Sen,

                            This is with reference to your post dated 7 March 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              F
                              Faaz Muqeet
                              Mar 7, 2017
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                              Address: 560048

                              I am getting Error 538 whenever I dial *121# from my airtel number [protected]. It is painful to check my balance and data details by calling 121 every time.

                              Since i bought the sim, this error I am getting every time.

                              Please let me know how to resolve it.
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                                M
                                Manideep Saga
                                from Bengaluru, Karnataka
                                Mar 7, 2017
                                Resolved
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                                Resolved

                                Address: 530017
                                Website: airtel.com

                                Its been 4 days i got a airtel post paid sim card, and it has not been activated yet. I spoke to one of the agents today and they said it is going to take more 24hrs. It doesn't make any sense to me. I don't understand if i got a sim card or a passport. Why is it taking that long for the verification stuff. I'm very disappointed with this. I was promised that it was going to take about 12hrs to get activated from the time of purchase. I have been applying for jobs using the number and i have no idea, how many interview calls i missed out on.
                                May 4, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 07, 2017
                                Airtel Customer Care's response
                                Dear Mr. Saga,

                                This is with reference to your post, dated 7 March 2017.

                                We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                We look forward to receive the required details.

                                Regards,

                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Mar 27, 2017
                                Airtel Customer Care's response
                                Dear Mr. Saga,

                                This is with reference to your post dated 7 March 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  A
                                  Avimanyu Roy
                                  from Agra, Uttar Pradesh
                                  Mar 7, 2017
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                                  Address: Howrah, West Bengal, 711312

                                  I have recently changed my SIM card and my sms amd call services were resumed but unfortunately my data has been entirely emptied even though there was a huge amount left the previous day.Also the usage charge is changing constantly.
                                  I have seen through Airtel app and recharged 299 it's offer are all calls unlimited and 3gp internet free after recharging they said no offer for u
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                                    G
                                    Gaurav Rathi 0078
                                    from Delhi, Delhi
                                    Mar 7, 2017
                                    Resolved
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                                    Resolved

                                    Address: 560046
                                    Website: aitel.in

                                    I have moved to the new location in budigere, and was looking for a new airtel connection. I got and airtel agent and opt for 999 40 mbps plan. After the installation, the speed was coming for 4 mbps.

                                    I have paid 3447 as 3 months advance rental. Now when i call these guys from last 3 days they are not answering properly.

                                    They do not have any solution/information about the plan and now i am loosing my money for the advance rental as the days are passing.

                                    Airtel guys does not have any idea on how to deal with customer and they are just cheating.
                                    Apr 26, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 16, 2017
                                    Airtel Customer Care's response
                                    Dear Mr. Rathi,

                                    This is with reference to your post dated 7 March 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      A
                                      abhishek2182
                                      from Mumbai, Maharashtra
                                      Mar 7, 2017
                                      Resolved
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                                      Address: 208014
                                      Website: airtel.in

                                      Hi,

                                      I have been using an airtel prepaid number for over 6 years which I bought from a local shop by giving my ID and photo. Suddenly I got an SMS saying SIM change request has been submitted which I never did and my number stopped working. When I called customer care, they informed me that the number is not under my ID but under a different person's ID. I want that number to be activated on the old SIM or give me a new sim with the same number, if required, take my correct ID and other necessary details now. How can a number be assigned to another sim without my consent.
                                      My airtel number was [protected].
                                      My alternate contact number is [protected]
                                      Apr 18, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 17, 2017
                                      Airtel Customer Care's response
                                      Dear Abhishek,

                                      This is with reference to your post dated 7 March 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Karishma Chauhan
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        S
                                        Sushil Rakhonde
                                        from Mumbai, Maharashtra
                                        Mar 7, 2017
                                        Resolved
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                                        Address: Pune, Maharashtra, 411027
                                        Website: www.airtel.in

                                        Got message from Airtel, 99 rupees has been deducted for international roaming.

                                        I have not activated this service, and not even traveling to outside india. Then how come this service activated and 99 deducted form my account?

                                        I called costumer service immediately, from pune, Maharashtra, but agent was trying to convince me I am not in Pune, somewhere outside india. And hence this service is activated. What pathetic service we can expect?

                                        I have not activated international roaming so i need my 99 rupees money back in my balance.
                                        Apr 12, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 12, 2017
                                        Airtel Customer Care's response
                                        Dear Mr. Rakhonde,

                                        This is with reference to your post dated 7 March 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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