I activated an International Roaming plan on 14TH feb 2017 and travelled on the same date to singapore.
I have used only 139 Mb of data
my credit limit is 2100 INR/-
This is serious harassment of customers and that too I have been a good customer for more than 8 years paying all the bills within time limits.
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2017
Airtel Customer Care's response Dear Customer,
This is with reference to your post, dated 24 February 2017.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Mar 03, 2017
Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 24 February 2017.
We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 07, 2017
Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 24 Feb. 2017.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at [protected]@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
It is very urgent and large amount of money is also at stake.