Airtel Complaints & Reviews

I've paid my airtel bill via airtel money app. At the end of transaction mobile app hung up, but the amount is deducted from my bank account. I've shared my transaction details to airtel and they've confirmed this transaction via mail.
But still my bill is not paid and they closed all my request. I tried calling customer care, instead giving solution they asked me to mail again with all details.
I mailed my statement again and i'm still waiting for a solution.

This is one of the service request # 74493065

I've also inquired about this transaction to my bank customer care. If they refunded my amount it should have credited to my account by at least 3 days. But i haven't received it.

I've also shared my last five days statement to airtel.
Can anyone from airtel please solve this with all the details i've provided..?

Dear Sir/Madam,
My airtel mobile number is inactivated due to not being active. It shows not registered on network. I contacted the airtel customer service centre in coimbatore, they could not resolve as the number has no info attached to it . This number is originally from Karnataka and ported to Tamilnadu. I wish to activate the same. I am aware as per the TRAI guidelines the inactivation process should be transparent and the customer should be given grace period of 15 days to reactivate his inactivated number. I did not receive any alert messages or even a courtesy message about disconnection. I explained this to the service representative but he could not help in anyways. I hereby request you to kindly help me in this regard.
Thanks and Regards

Delet my airtel money accout

I applied airtel broad band connection on june 07 2016. But i am not getting single message from the concern team. I paid 3000 rs. I called so many times to customer care service but i am not getting proper update they are telling same answer day by day (Need 48 hours to work on like that)

Almost 8 months gone but nobody respond it properly

This is my very worst experience from airtel team.
My reference number provided while collecting money - tnpc767368
Complaint number[protected]
Refund request reference number - aord2c4bc
Agent mobile number - [protected]

Regards,
Sankar. M

Hi, I have raise a broad band request for 6 months and paid the amount online ₹5168 on february 12 2017. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount. I am following this issue with customer care and then submit complain to nodal team but haven't got any proper response from any one. So I have contacted appellate team but then also i am unable to get my refund amount yet. I am not getting my refund amount. Regards, Naresh reddy
NAME : NARESH REDDY
CAF NUMBER: HYD[protected]
MOBILE: [protected]
DATE OF PAID: 12 FEB 2017
PAID AMOUNT: 5168

Unable to Recharge after Postpaid to Prepaid Migration.

Due to arrogant behavior of airtel i am unable to recharge. When going to site or store it is saying " Please enter valid prepaid no."

No body taking any action please help
[protected]

I have dropped mails and even twitted to airtel presence and [protected]@in.airtel.com

no response till now

no outgoing calls very difficult

R, sirs/madams
with humble reqest i want to say that i did my airtel dth ([protected])recharged from my payzapp wallet from my regd. Mobile no.[protected] my on dated 17.02.17 with rs.850/- money was debited from my payzapp wallet but not credited in my airtel dth account([protected]) i did complaint to payzapp customer care five times today they replied that airtel dth has credited the money in dth account as they told airtel dth has given ref .Id i.E.[protected] & they told to complaint with airtel dth for refund kindly check my airtel dth account nor i get credited in airtel dth & not yet refunded in my payzapp after 17.02.17 i recharged two times my airtel dth ac with 200&850 those are credited in my account
kindly check the status and refund my money 850/- which are lying with your end since last 14 days & i feel harrased
refund my money with due respect so i may need not to go consumer affairs court for such a good compony like airtel dth
thanking you
kamal kishore sood
airtel dth no.[protected]
reg.Mob.No.[protected]
mail. K.[protected]@gmail.Com
[protected]@mastercfraftsindia.Com

Collection agents from delhi are calling and talking in very rude manner. Number [protected] suggesting their name as advocate nitin choudhary. When researched on internet people from different providers i. E. Tikona, idea are also getting threatening calls from this number. I was an airtel customer, however due to incorrect billing by airtel i have not settled their amount and now they are calling from different numbers and threatening us.

Dear Manoj Gupta ji,

Please refer to our trail mails.

We are expecting a pragmatic approach from an esteem company of yours, however inspite of repeated requests our outgoing facility has been unilaterally disabled thereby making us suffer.

We have already stated that we have not received the bills and hence the payment has not been effected so also we have been requesting for past two days for the reinstating the outgoing facility which has been unilaterally cut down without information or taking into consideration the factuals that your personnel Mr Yogesh Diwan - had failed to communicate on the matter – the para in the trail mail requoted-

“Sir, this is also to bring to your kind notice that we are not getting the Airtel bills regularly in respect of our office land line telephone numbers . That is why clubbing of all phones to ONLY ONE NUMBER was the point of idea mooted through your Shri Yogesh Diwan. A Joint exercise was conducted for few weeks in August 2016 and thereafter the whole exercise became futile. Soon after, on telephonic contact with concerned officials, response was not encouraging. Thus the whole matter regarding clubbing of telephone bill led to the pending of subsequent bills and resulted in today's situation.”

The mail has been marked to so many people and it is pathetic that none is responding.

My number is [protected].
No messages can send from the 1st day I port from vodafone to aitel. the *#5005*7672# Call shows 'Setting Interrogation Failed'; I cannot set a new SMS Message Center #. By the way, I can receive messages

I tried putting the SIM in an android to see if I can update the telephone number on the SIM from UNKNOWN - no success.

Called the 198 at least 4 times - they either are clueless ("EXECUTIVES" are a useless bunch) or promise to fix withing 2 days (someone was going to get back to me 15 days back - they never did). All that happens is a charge for the 121 call (I pay for AIrtel's POOR service and their 'executives').

I had applied for a Migration of Broadband plan on 31st of Jan 2017. After that it has been multiple calls and multiple emails to Airtel and I still haven't got a solution.

The current plan I am having is 4 MBPS with 40 GB download and I wanted a 40 MBPS with 50 GB download since they had advertised about it. After applying online, I found out that the advertisement is misleading and they have only 16 MBPS speed facility. So I applied again to migrate my plan from 4 MBPS to 16 MBPS with 50 GB download which was available as per the customer care.

It has been a month and I have called up Airtel Customer Care at least 10 times now with no solution till now.

Pathetic customer care. can't say anything beyond this

Airtel stealing money from customers in the name of Advance Rental plans and later harrassing them for payment: fixed line number [protected] . Broadband.l connection taken on 15 Jan 2017. Advance payment made on the same day for rs 4136. But after 1 month I have again got the bill for same amount. Sales executive saying it's a payment updation issue and Airtel will resolve internally. Then also I am getting OBD and collection calls daily. Threatening to disconnect the connection. Call centre agents are clueless about it. I have been calling for 10 days now. Written email on 121 email id with transaction screenshot and credit card statement to prove my point. Yet nothing is done.
After paying such a big amount, Airtel is after my life. This is theft! I am getting harrassed everyday. My work is getting interrupted.
Latest service request number is 79326708 which was supposed to be resolved by 1st March but no update yet.

Close my no because it is stolel.morning when I was in market.so please block no now.

Please check this number I have got miss call from this number +[protected] so please checked it.

Hi am dinesh bharti why this my account blocked i hope my account few day reddi to ride.

I am facing a problem that I am getting message from BV-Postpaid - Your outstanding amount as of 28/02/2017 is INR 6963.77 (incl. discounts and taxes). Please pay immediately to avoid service interruption.
But bill is paid it is, cheaked by airtel office Ranchi

I have activated my new broad band connection on 31 Dec 2016.
Airtel telephone No: [protected]
Registered on: [removed]
Relationship no: [protected]
Contact no: [removed]

Regarding this connection I have already paid for 3 months bill in advance.
Still I am getting bill from last 2 months.

I have paid first 3 month bill via Check of amount 2756/-. After so many complaints to...

I cut my sim into nano and sim destroyed i consult to retailer he told 4 times repeat no issud by patna airtel office, due to suffering from jondice i got late to reached to patna office, one day i reached they told sevice clodes to this numeber.pls help me to recover my no.

My number is [protected] i added 3000 rupees in my airtel payments bank a/c and I forget my mpin and it is showing that account is blocked and I tried many times to reset the mpin but it is showing reset window is closed . Please look over this and solve my problem.
When I try to reset mpin through the given customer care number in the app it saying that regenerate your mpin through *400# but in that also after asking all details it is showing that mpin reset window is closed try after 24hours everytime. Even after 24hours we tried then also it is showing the same . Iam unable to understand what actually the process is and this airtel bank people are not taking care of all these but making publicity that it is easy to use but iam not feeling easy . So please look after this and resolve my problem as money transfer is urgent for me so iam requesting u to slove my issue as early as ppssible

I had ported my number from Vodafone to Airtel few years back and bought an airtel sim that time. I have recently purchased a 4g handset and decided to swap my old airtel 3g sim for a 4g sim.
I approached airtel store and got the sim swapped by sending sim number to 121 and the rest of the process. Within few minutes the new sim got activated but i wasnt getting any 4g network (Open network showed good signal).
i called customer care and i was told that i dont have a 4g enabled sim, so i went to Airtel store again and i was told that there is a problem with 4g activation and they will be sending a BACK-END mail to Airtel. i waited 2 days but still no response.
I went to airtel store again and this time they asked me to change sim again. i was provided with a new 4g sim and sim number sent to 121 and rest of the process done but till date my new sim isnt getting activated.
since almost 20 days i have been repeatedly going to airtel office and calling customer care but nothing works out. everyone is clueless.

As of now, on advice by airtel store i have tried swapping to new sim card 3 times but all i get is '- your sim will be activated shortly'

Im surprised that when a newcomer like Jio can offer 4g so easily, then why cant established operators like Airtel help me solve my problem.
If things doesnt work out, I have only 1 option- to bid goodbye to airtel and move to another operator.