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2.1
Updated: Sep 19, 2026
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Airtel reviews & complaints page 1381

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B
Bsv8055
from Hyderabad, Telangana
Mar 21, 2017
Resolved
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Resolved

Address: Ranga Reddy, Andhra Pradesh, 500049

I am using an airtel 4g sim..suddenly 4 weeks ago I had a connectivity issue with it and registered a complaint against it.the airtel suggested me to take a hlr sim series in the nearest airtel store but it's not available with them.now do I have to roam all around the city?? **** network it has become
May 16, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2017
Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 21 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    1
    141405
    from Basi, Punjab
    Mar 21, 2017
    Resolved
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    Resolved

    Address: 160104

    I applied for porting my vodafone mobile number to Airtel at Dhakoli airtel gallery. Provided my self attested PAN/Adhaar card etc for the purpose on 06 Mar 17. My application was rejected. But the documents have not been returned by the Airtel. On querry I was told that the documents can not be returned.

    As per my logical understanding the Airtel Company should ensure that the documents are returned to the applicant as they had not provided the connection and they are not supposed to keep the documents.

    i view it seriousely because these are sensitive documents which can be misused by them. Due to security reasons I am entitled to get back the documents.
    Apr 22, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Mar 22, 2017
    Airtel Customer Care's response     Dear 141405,

    This is with reference to your post, dated 21 March 2017.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    karishma Chauhan
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      J
      Jagdeep Singh Jaggi
      from Bandipura, Jammu and Kashmir
      Mar 21, 2017
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      Address: Hoshiarpur, Punjab

      My [protected] No has been deactiv before 20 day for bill painting :19 mar bill paid but no not active please check my detail
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        S
        sunny saini7351
        from Noida, Uttar Pradesh
        Mar 21, 2017
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        Address: Rohtak, Haryana, 91

        Any pepole please no use this airtel money app this only a fake app aftr install ing this app yor account is block and can not be unblock and your mony is waste
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          H
          Homendra Singh
          from Bhopal, Madhya Pradesh
          Mar 21, 2017
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          Address: Janjgir-Champa, Chhattisgarh

          Plz my sim open
          Mar 21, 2017
          Updated by Homendra Singh           my sim is rejected and saying puk blocked
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            U
            umesh singh bisht
            from Budhana, Uttar Pradesh
            Mar 21, 2017
            Resolved
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            Resolved

            Address: Kotdwara, Uttarakhand, 246149

            This service automatically activated. Customers care reply the phone problem... Airtel such a very ridiculous service to customers not satisfied.this service charge to me Rs 35.i do deactivate then it start automatically activate...and then charge Rs 35.please solve problem otherwise change my this company...customers executive is very poor talking voice... Not listen to customers properly.
            May 5, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Mar 22, 2017
            Airtel Customer Care's response             Dear Umesh,

            This is with reference to your post, dated 21 March 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Karishma Chauhan
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              R
              ravikapoor3983
              from Delhi, Delhi
              Mar 21, 2017
              Resolved
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              Resolved

              Address: 110030

              Dear service team,

              Hi, this is Ravi Kapoor from Delhi having airtel prepaid connection no. [protected]. I lost my mobile today morning, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

              Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

              Thanks,
              Ravi Kapoor
              E mail id- [protected]@gmail.com
              Apr 21, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Mar 21, 2017
              Airtel Customer Care's response               Dear Mr. Kaporr,

              This is with reference to your post, dated 21 March 2017.

              We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

              We look forward to receive the required details.

              Regards,

              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                D
                Darrsini
                from Chennai, Tamil Nadu
                Mar 21, 2017
                Resolved
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                Resolved

                Address: 600116
                Website: Airtel

                Greetings,
                The status of my transaction was given as unsuccessful but the bank have deducted the bill amount for airtel.
                Please look into this soon.
                Ive paid using my debit card via indian bank

                [protected] This is the number of my airtel landline number

                Ive attached photos of the details of the transaction and the proof of the deduction of my money from my bank account.
                Apr 30, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Mar 25, 2017
                Airtel Customer Care's response                 Dear Customer,

                This is with reference to your post dated 21 March 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Karishma Chauhan
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  S
                  Santosh rakhi
                  from Bengaluru, Karnataka
                  Mar 21, 2017
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                  Address: Darbhanga, Bihar, 847203

                  Sir my sim card befour 3day new sim and all dockmons local bihar sim card bihar network not working
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                    S
                    swann travels
                    from Kolkata, West Bengal
                    Mar 21, 2017
                    Resolved
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                    Resolved

                    Address: Kolkata, West Bengal, 033

                    We have lodged quite a number of complaints but all invain

                    our numbers are 4007 6458, 6459, 6460, 6461, 6462, 6463
                    for the last two months we are facing this problem---four numbers are ringing at one point and table to table transfers calls also not working

                    either you convert to another plan of yours or rectify otherwise no point o[censored]s keeping these phones
                    our area code 033 and our relationship no 12995380
                    Apr 30, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 23, 2017
                    Airtel Customer Care's response                     Dear Customer,

                    This is with reference to your post dated 21 March 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      P
                      praveen kumar J.R
                      from Bhilai, Chhattisgarh
                      Mar 21, 2017
                      Resolved
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                      Resolved

                      I raised a request on the Airtel website portal on the 22nd of february
                      A executive picked by documents and an advance of Rs.1000/- on the 1st of march, 2017.
                      Despite the promised installation within 3 days, there has been no contacts from their team till today (21st of march).
                      I have contacted the customer service centre multiple times and also raised multiple complaints.
                      The common response is that of the issue being escalated, but never a response from their end
                      Apr 27, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 23, 2017
                      Airtel Customer Care's response                       Dear Praveen,

                      This is with reference to your post dated 21 March 2017.

                      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        S
                        Swagata Panja
                        from Brahmapur, Odisha
                        Mar 21, 2017
                        Resolved
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                        Resolved

                        Address: 711110

                        I've subscribed for Night Cashback offer two days ago. I was supposed to receive 50% of the data used between 12 AM-6 AM but I didn't. I had subscribed twice when I didn't get the cash back in the morning yesterday but still the same result! I've both the SMS confirmations that my Night Cash Back is activated. I want to know why you send confirmation SMS to a service when you're not able to give the service in first place. I want 50% of my used data back as well as per the plan. A quick response will be appreciated.
                        Apr 22, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 21, 2017
                        Airtel Customer Care's response                         Dear Ms. Panja,

                        This is with reference to your post, dated 21 March 2017.

                        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                        We look forward to receive the required details.

                        Regards,

                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        View replies
                        Change my ownership of airtel sim
                        Reply
                        Change my ownership of airtel sim
                        Reply
                        Dear Airtel,
                        We are facing range issue from yesterday at kolad
                        Taluka rohan
                        District raigad
                        State maharashtra
                        Please resolve the issue asap

                        Nitesh rajurkar
                        Reply
                        I didn't get my night cash back data on my number. ...
                        Reply
                        I subscribed for night data cashback but didn't get any . I even have sms cpnfirmation for it
                        Shilpi
                        Reply
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                          V
                          vishalabhinav
                          from Bengaluru, Karnataka
                          Mar 21, 2017
                          Resolved
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                          Resolved

                          Address: 560066
                          Website: www.airtel.in

                          Dear Team,
                          I have applied for the broadband connection with reference/application No: KKPD994914 and given the cheque of Rs 1000/-. Later while following up with customer care I got the response that it is not feasible to provide the connection at my current place and amount got deducted from my account on 3rd February 2017.
                          In this case, Deducted amount should refund to my account. I have been following up with customer care since last 1 month via email, call, social media. they are promising to get a refund via cheque at my address with 20 days or 15 days. Last they gave written in the mail that by 8th March 2017 I would receive the cheque. Unfortunately, I didn't get the refund and I am trying to contact to customer care via call, email or social media but no one is responding. while it would take 2 days to refund via NEFT.
                          Could you please help me regarding this?
                          Apr 24, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 21, 2017
                          Airtel Customer Care's response                           Dear Mr. Abhinav,

                          This is with reference to your post, dated 21 March 2017.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          View replies
                          Hi dear
                          I have problem in outgoing. income is ok. Data ok but i cant make call coud you help me please
                          My number is [protected]
                          Please let me know as soon as you can
                          Reply
                          Airtel games hub activated automatically and detected money of 35 rupees . So please deactivate that airtel games hub as soon has possible and port my number from Airtel to idea.

                          Thanks
                          Reply
                          Airtel Customer Care's response, Mar 21, 2017
                          Verified Support
                          Dear Kiran,

                          This is with reference to your post, dated 21 March 2017.

                          We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                          We look forward to receive the required details.

                          Regards,

                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          While travelling by Bhopal exp. this morning & about to reach Delhi, some body stolen my blackberry make hand set, after searching could not find.
                          Reply
                          I am Ramakrishna my no [protected], Just now on[protected] I received call from this no [protected] about explaining new offers but I am unable to understand even the person who called didn't tell his and same i am unable understand told him than he arrogantly said you come and teach me so airtel people first train them talk properly over phone
                          Reply
                          Dear Sir,

                          My Airtel Post Paid No. is [protected].
                          I have already paid by cash payment of Rs.800.00 only on 14/3/17
                          but inform me my phone that no payment will be paid.

                          Pl. clear the payment outstanding for your honesty.

                          Thanks
                          Manoj Dasgupta
                          Reply
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                            M
                            Mukeshnathdhawan
                            from Kanpur, Uttar Pradesh
                            Mar 21, 2017
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                            Address: Hyderabad, Andhra Pradesh
                            Website: [email protected]

                            I'd in[protected] non receipt dividend a.e.f.2011-12 till date.a/c no [protected] changed pl pay through cheque.take suitable step.
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                              A
                              anand2068
                              from Bengaluru, Karnataka
                              Mar 21, 2017
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560016

                              Please refer to the latest complaint number, the issue has been ongoing for more than 2 years now & yet to have a resolution. My complaint is i do get calls and messages for bill payment for a land line number of Airtel that does not belong to me. Despite repeated complaints the one prompt answer is a deadline of 72 hours in which it will be resolved and the complaint is closed without even an intimation or a solution with an excuse i tried calling your landline and mobile phone and the you were not available. Irony, Airtel marketing team can reach my mobile number but not the service team!!
                              May 5, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 23, 2017
                              Airtel Customer Care's response                               Dear Anand,

                              This is with reference to your post dated 21 March 2017.

                              We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              View replies
                              Balance did't credited in airtel prepaid account, but balance deducted from bank, transaction ref.IGAAZGTUG0
                              please credit the balance
                              Reply
                              Respected sir/madam,
                              As my phone lost on 11/3/2017 .Im here in need of blocking my airtel sim please block my sim number is [protected] .I have been trying to call but the number 121 was not able to reach you so can you block my sim regarding that you can call me in this number [protected]
                              Reply
                              Please change my old mobile no like [protected] as on now [protected]
                              Reply
                              My account is blocked due to wrong mpin, I forget my mpin and try to regenerate but at the time of authentication my details are not matching (name and date of birth).
                              please help to regenerate my mpin.
                              My Account No. is -[protected].
                              Reply
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                                R
                                rupesh tripathi
                                from Atraulia, Uttar Pradesh
                                Mar 21, 2017
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                                Address: Jaunpur, Uttar Pradesh, 222161

                                Dear sir/madam

                                i would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.[protected], on my email id ([protected]@gmail.com)

                                thanking you

                                regards

                                Rupesh Tripathi
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                                  A
                                  airteldth
                                  from Delhi, Delhi
                                  Mar 21, 2017
                                  Resolved
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                                  Resolved

                                  I was offered from Airtel over phone last week that few channels can be viewed without any additional charge over monthly rental. I told the caller that I do not want to change my pack but if it is free you can provide. It was also confirmed by him that no additional charge will be levied. BUT, I am surprised that the existing pack found changed (from Rs465 to Rs.525) just after receiving the said call.

                                  This is not only unethical but harassment to customer.

                                  I would like to request you to retain the pack of monthly rental Rs. 465 and advise the concerned to refrain from such practices in future.

                                  It is worth mentionable that I will change my pack myself if I feel necessary.
                                  Apr 30, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 23, 2017
                                  Airtel Customer Care's response                                   Dear Customer,

                                  This is with reference to your post dated 21 March 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    R
                                    Ram Satish
                                    from Surat, Gujarat
                                    Mar 21, 2017
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                                    Address: East Godavari, Andhra Pradesh

                                    Insert sim card problem I given immediately submit address proof
                                    Mar 21, 2017
                                    Updated by Ram Satish                                     Staff request
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                                      A
                                      Arun Sonker
                                      from Delhi, Delhi
                                      Mar 21, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110007
                                      Website: Airtel

                                      Sir, l got wrong call and missed call to my airtel number . please send me the incoming and outgoing call list of my number for the last 1 month feb to march 2017, please send me the call list of my mail I'd is [protected]@gamil.com, as early as possible my airtel prepaid account number is [protected]
                                      My email I'd is : [protected]@gmail.com
                                      Thanking you sir
                                      Your sincerely
                                      Arun sonkar
                                      Apr 21, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Mar 18, 2017
                                      Miltan kumar's response                                       I ve to loss my balance from recharge of268 rs from my airtel app

                                      Verified Support
                                      Mar 21, 2017
                                      Airtel Customer Care's response                                       Dear Mr. Sonkar,

                                      This is with reference to your post dated 21 March 2017.

                                      Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

                                      However, incoming call details cannot be provided due to unavailability of the same with us.

                                      Regards,

                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                      As instructed I send the 20 digital number at the back of my new sim to 121 but it says that the number is invalid. I kept trying but it always says invalid
                                      Reply
                                      Please inform as much as ... I ve to recharge through online from my airtel app of 268 at two times
                                      Reply
                                      Hello Airtel Team,

                                      I have port this number [protected] from Reliance to Airtel but i am not getting any facility voice as well as data pack from your end, i have needed some best offer from your end like vodafone and other company and i hope you resolve my query according to my complaint,

                                      Thanks & Regards,
                                      Md Kaifi Azmi
                                      Reply
                                      I got the airtel prepaid([protected]) in mumbai and from that day i have problem to send sms(local and national).i called to customer care also but they didn't do anything.they always say "we will solve out in 24 hours"but it' has been 24 days.i haven't gotten the solution.please help me out to get rid of this problem
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                                        S
                                        srinu.v
                                        from Tanuku, Andhra Pradesh
                                        Mar 20, 2017
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                                        Address: 533216

                                        Dear sir/madam

                                        I would be very greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.[protected], on my email id [protected]@gmail.com.

                                        Thanking you
                                        V.Srinivasa Rao
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