Airtel Complaints & Reviews

We have lodged quite a number of complaints but all invain

our numbers are 4007 6458, 6459, 6460, 6461, 6462, 6463
for the last two months we are facing this problem---four numbers are ringing at one point and table to table transfers calls also not working

either you convert to another plan of yours or rectify otherwise no point o[censored]s keeping these phones
our area code 033 and our relationship no 12995380

I raised a request on the Airtel website portal on the 22nd of february
A executive picked by documents and an advance of Rs.1000/- on the 1st of march, 2017.
Despite the promised installation within 3 days, there has been no contacts from their team till today (21st of march).
I have contacted the customer service centre multiple times and also raised multiple complaints.
The common response is that of the issue being escalated, but never a response from their end

I've subscribed for Night Cashback offer two days ago. I was supposed to receive 50% of the data used between 12 AM-6 AM but I didn't. I had subscribed twice when I didn't get the cash back in the morning yesterday but still the same result! I've both the SMS confirmations that my Night Cash Back is activated. I want to know why you send confirmation SMS to a service when you're not able to give the service in first place. I want 50% of my used data back as well as per the plan. A quick response will be appreciated.

Dear Team,
I have applied for the broadband connection with reference/application No: KKPD994914 and given the cheque of Rs 1000/-. Later while following up with customer care I got the response that it is not feasible to provide the connection at my current place and amount got deducted from my account on 3rd February 2017.
In this case, Deducted amount should refund to my account. I have been following up with customer care since last 1 month via email, call, social media. they are promising to get a refund via cheque at my address with 20 days or 15 days. Last they gave written in the mail that by 8th March 2017 I would receive the cheque. Unfortunately, I didn't get the refund and I am trying to contact to customer care via call, email or social media but no one is responding. while it would take 2 days to refund via NEFT.
Could you please help me regarding this?

I'd in[protected] non receipt dividend a.e.f.2011-12 till date.a/c no [protected] changed pl pay through cheque.take suitable step.

Please refer to the latest complaint number, the issue has been ongoing for more than 2 years now & yet to have a resolution. My complaint is i do get calls and messages for bill payment for a land line number of Airtel that does not belong to me. Despite repeated complaints the one prompt answer is a deadline of 72 hours in which it will be resolved and the complaint is closed without even an intimation or a solution with an excuse i tried calling your landline and mobile phone and the you were not available. Irony, Airtel marketing team can reach my mobile number but not the service team!!

Dear sir/madam

i would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.[protected], on my email id ([protected]@gmail.com)

thanking you

regards

Rupesh Tripathi

I was offered from Airtel over phone last week that few channels can be viewed without any additional charge over monthly rental. I told the caller that I do not want to change my pack but if it is free you can provide. It was also confirmed by him that no additional charge will be levied. BUT, I am surprised that the existing pack found changed (from Rs465 to Rs.525) just after receiving the said call.

This is not only unethical but harassment to customer.

I would like to request you to retain the pack of monthly rental Rs. 465 and advise the concerned to refrain from such practices in future.

It is worth mentionable that I will change my pack myself if I feel necessary.

Insert sim card problem I given immediately submit address proof

Sir, l got wrong call and missed call to my airtel number . please send me the incoming and outgoing call list of my number for the last 1 month feb to march 2017, please send me the call list of my mail I'd is [protected]@gamil.com, as early as possible my airtel prepaid account number is [protected]
My email I'd is : [protected]@gmail.com
Thanking you sir
Your sincerely
Arun sonkar

Dear sir/madam

I would be very greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.[protected], on my email id [protected]@gmail.com.

Thanking you
V.Srinivasa Rao

Airtel's service is pathetic.
My mobile got lost and hence deactivated both my sims (Airtel and BSNL).
Next day, I applied for duplicate sim and requested for reactivation.
Surprisingly BSNL reactivated within 4 hours and India's Largest Telecom service provider Airtel has not yet activated even after 10 full hours.
When I contact the call centre, they cooly say it will take 48 hours!!!

Oh really...shows the amazing speed of Airtel.
I am moving OUT of Airtel!!

Dear sir/madam,

I have recharge of rs. 146 on 18/03/2017 and on 20/03/2017. But as per the rule i was supposed to get 2gb of data but instead of 2gb i received on 600mb data on both the day. I want to make a complaint regarding the same. Kindly note down my complaint and provide me the complaint number. Please do the needful.

Thanks & regards,
Ritesh kumar singh.

Dear Sir/Madam,
I have an airtel prepaid connection ([protected]) since 9 years, i was done a recharge by a retailer & offer on my number of Rs.19.00 with benefit of local mobile @30p/M for 28 days.On 20.03.2017 i was received a alert that benefit of Rs.19.00 @30p/M end on 21.03.2017.so please recharge your account.
how can it is possible ? when retailer check offer on my number then validity of this recharge is 28 days but suddenly validity of this recharge 4 days.second time from your side i have face this problem.kindly check what is the error & why my validity change.

Thanking you.

Akhilesh Verma
[protected]

Hello,

I have land to offer for tower in rural area of city Mahad based out of Maharashtra.
The tower can provide access to all near by rural areas

Contact Information:

Swapnil ware
Mobile No : +[protected]
Email ID : [protected]@gmail.com

I m a retailer I ken I.m recharge 349 message not coming im recharge another one time money deducted two times refund not giving Airtel

Recently I Got a message from Airtel a new plan 349. Unlimited local/STD and unlimited internet 28 GB for 28 Days. When i recharged through airtel out let the talk time offer is reflected data plan not reflected. When asked customer care this offer is NA for everyone only selected customer. Asked customer care to put this offer to me because i am using airtel and i got a message from airtel, I have shown the message also . she said we cannot give offer like that.Then they should mentioned when customer recharging for 349 plan is not for everyone.I have attached screen shot of that message . dont cheat the customer . please activate that plan
my number is[protected]

Hi,

I am a Platinum customer of Airtel, Customer ID - 11093****6

There was a call from airtel authorities (phone number:+ 91 [protected], claiming Airtel Legal Office ) that there is temporary suspension of my post paid phone (+ 91 9591****11) on 17th of March, due to non-payment of my already closed post paid airtel wifi hotspot device.

(The actual request to close the airtel device was given on 24th of October 2016).

Airtel cited that there was subsequent usage of some megabytes of data, (even though the device was asked to be withdrawn in October itself) and I was asked to pay Rs "6465" for negligible usage on 17th March 2017.

Airtel authority asked "for my debit card number, expiry and cvv details over the phone", which is illegal, (Phone Number called from: [protected]) to which I declined and payment was completed from my end and reference number of the payment[protected]. I received acknowledgment from Airtel as well on this.

The same was intimated to your Legal office correspondent at [protected].
After that, your correspondent had been avoiding my calls. She stated that the services will resume in another 3-4 hrs. 72 hours have passed, and still I cannot get over the phone and there is no response from Airtel team as well, such non-chalant is your advisory team.

When the initial ask of stopping the services of the airtel hotspot was given, there was indolence from your representatives, and for their sheer unprofessional-ism I had to pay up this sum of money, without even actively using the services.

Waiting for your response. I am really frustrated by your client handling capabilities.

I have already spoken to the airtel representative on 198 regarding this but i have not received positive feedback.I had called on an ISD number after a few rings the receiver cancelled the phone call but still my account was charged with Rs.12.I have also asked for a screenshot from the receiver asking for the cancelled call proof.. The customer care representative not only spoke rudely to me but also never budged from her explanation of as how my call was received for 4 seconds.
I have noticed this for Second time and dont know how many times they might have charged me with this.last month also they have charged me for sending 3 international messages which I have not sent .. I want a refund along with extra compensation for the time i wasted calling them numerous times.. Kindly resolve my complaint.

Airtel's callousness when it comes to cases of handling porting numbers should be highlighted. I had applied for a request three weeks ago and had to re-submit my documents after the vailidity of the SIM 'lapsed' in order to get a new SIM card.

Turns out, the new SIM that was given to me was NEVER updated in their records and my first SIM was activated. The official who delivered me the second SIM confidently told me to destroy it, despite me cross-checking it with him.

The verification team is equally insensitive and demands to speak to me only when I was assured that speaking to my wife will also do. The concerned person who had been my point of contact now refuses to take my calls.

I have come to realise that shifting to Airtel was a mistake and that they should STOP HARASSING PEOPLE. Complaining to them over Twitter elicits the template responses and the issue is NEVER sorted. On the contrary, new channels of communication open up that leads to MORE CONFUSION AMONG THESE PEOPLE.