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Airtel Complaints & Reviews

2.1
Updated: Nov 11, 2025
Complaints 54693
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Airtel reviews & complaints page 1381

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H
Harsh Mapara
from Mumbai, Maharashtra
Feb 22, 2017
Resolved
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Resolved

Address: Coimbatore, Tamil Nadu, 641004
Website: airtel.in

I had requested for migration from Prepaid([protected]) to Postpaid for my existing airtel connection on Feb 16 2017. Post which documents were collected from me and the initial payment was done online for the processing. Even after 5 days my request has not been processed. I got calls from them several times asking for confirmation of document submission and reference number for verification. But till date I neither had their representative coming in for verification nor any update about migration. When I tried to complain on their web portal no complain got registered. Need a proper response for my request of migration else its a waste if no proper service is provided even after payment is done.
Apr 1, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 22 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    A
    aswath47
    from Hyderabad, Telangana
    Feb 21, 2017
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    Website: www.asiasolution.in

    Asiasolution.in is approaching to install a Multimedia Tower at my property roof located in Trimulgherry, Secunderabad. They are asking for a fee to commence/ inspect the premises etc.

    Please clarify whether the ASIASOLUTION is also a authorised tower installation organisation of Airtel and the Fee is to be paid for initial services.
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      S
      Samuel0079
      from Cuddalore, Tamil Nadu
      Feb 21, 2017
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu, 600100
      Website: Www.airtel in

      I booked airtel broadband connection before 12 days but still i didn't got connection when is came to asked them everyday they used to say within 24 hours u will get this connection but 12 the day happened still didn't got today their saying we can't give u connection lots of stresses came and rude customer services and rude manager and the person who came here to get money his name is ramesh he is also not responding engineers not responding it gives mentalical stress so iIneed my money and should pay demaraged to Me coz of stresses please help me :'(
      Apr 1, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Feb 22, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 21 February 2017.

      We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

      We look forward to receive the required details.

      Regards,

      Anil S.
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Feb 28, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 21 February 2017.

      We were waiting to receive your contact details to enable us to address your concern.

      Since we have not heard back from you, we trust your issue has been resolved.

      If you require further information / assistance, please write to us at [protected]@in.airtel.com

      Regards,

      Akanksha Singh.
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Hi,
      I used go get message before validation period expired and used to recharge.
      Last week my mobile no [protected] got deactivated. when i inquired they told its deactivated.

      Request to activate the number asap.
      airtel maha mother chod hai, 30 gb bolke kuch bhi yaha chalta nahi.
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        R
        Real life's
        from Barpeta Road, Assam
        Feb 21, 2017
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        Address: Cachar, Assam, 788005
        Website: airtel.com

        In Kolkata I can't receive any call from Assam I am using 34 roaming pack from Assam
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          D
          deepam0203
          from Gwalior, Madhya Pradesh
          Feb 21, 2017
          Resolved
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          Resolved

          Address: Jabalpur, Madhya Pradesh, 482003

          The complain is from garha, jabalpur (Madhya pradesh). On 13th feb my landline was dead on complaining that day the customer care told me that your services will be resume by 19th feb as we are facing major fault which is affecting 200 km of your area. They don't even submit a complaint. On investigating i found that my neighbour has a live connection. My services were still not resume on 19th feb so i again make a call to customer care on 29th feb they again gave me a date that on 22 nd feb your connection will again get resume. But when i told them that my neighbour has a live connection the customer care told me ki "sir aisa ho hi ni sakta. Your had made you fool".

          And still the landline connection were not resume. Even they are saying your are free to change the connection and we don't care.

          Bad experience and worst customer care and services ever faced.
          Mar 28, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Feb 22, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 21 February 2017.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Anil S.
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Feb 22, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 21 February 2017.

          We tried calling you multiple times to get additional details to enable us to address your concern.
          However, there was no response.
          We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

          Regards,
          Anil S.
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            S
            Subit Dutta
            from Kolkata, West Bengal
            Feb 21, 2017
            Resolved
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            Resolved

            Address: Cachar, Assam, 788005

            On 17/02/2017 I tried torecharg my TV ID [protected] for Rs 285 by debit card POS[protected] airtel_ccavenues but not recharged and the money is not refunded till date I called customer care and I was told that the money will be refunded by next day. I am waiting for that till now and also now-a-days I find that after recharge no information is coming to my mail Please solve the matter on urgent basis
            Mar 31, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Feb 23, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 21 February 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Akanksha Singh
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              B
              Basavaraj Yn
              from Bengaluru, Karnataka
              Feb 21, 2017
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              Address: Bangalore Urban, Karnataka
              Website: www.airtel.in

              Not Able to get 4G network
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                N
                Neenu sara
                from Ernakulam, Kerala
                Feb 21, 2017
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                Address: Ernakulam, Kerala, 682030

                I am using an Airtel sim... I have changed the SIM to 4G recently. I had some intermittent connection problems. But now my sim is not reachable at all... I am not able to receive any calls. But I do receive SMS.
                My number is [protected].
                Request you to lease help urgently
                Feb 21, 2017
                Updated by Neenu sara
                I have restarted my mobile and tried to change the sim slot too. I have read that there are many customers having the same issue. This is my only sim which I am using for past 7 to 8 years. I have raised a complaint with airtel but no response as of now
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                  P
                  Prateek Pant
                  from Chennai, Tamil Nadu
                  Feb 21, 2017
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka, 600042

                  My airtel mobile number [protected] is allocated to someone else without my knowledge.All my accounts are linked to this number.

                  I tried to reach the person to whom this number is allocated, but instead he says this number was given to him by Airtel and he should not be disturbed.

                  I want this number to be immediately transferred to me .

                  Please see this issue as soon as possible.
                  Mar 28, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 23, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 21 February 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Akanksha Singh
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    S
                    Saswata Dhali
                    from Delhi, Delhi
                    Feb 21, 2017
                    Resolved
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                    Resolved

                    Address: Ranchi, Jharkhand, 834002
                    Website: Airtel

                    I have recharged Rs 346 from my airtel money on 11.02.2017 at 14:33 hrs. This recharge did not work out on my set (mobile no. [protected]). As per the recharge I was supposed to get 1 GB 4G data and free std + local call. But both my data balance as well as talk time was not available. I had to recharge on the same day (Rs70 for data) and 2 times on 15 the (Rs 175 and 200, for data and talktime). The customer care on 11.02.17 told me that the pack will be activated within 24 hours, which never happened. Also when I again called they told me that I have consumed all the data and on 11.02.2017 I have used 250 mb . I am shocked and perturbed with this lie.
                    Is there any scope? I think Airtel knows that no body will run to consumer court for such amount so they take it for granted.

                    S.Dhali
                    Mar 30, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 23, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 21 February 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Akanksha Singh
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      F
                      faizpasha
                      from Hosur, Tamil Nadu
                      Feb 21, 2017
                      Resolved
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                      Resolved

                      Address: 560005

                      That on 14/01/2017 i have recharged a sum of rs. 5, 500/- (rupees five thousand and five hundred only) through my sbi credit card no. [protected] to airtel money and the transaction was successful and from airtel money i had transferred to my digital tv account no. [protected]-001, but till this day the amount of rs. 5500/- is not reflecting in my airtel digital tv account i have made no. of call to airtel customer care till date it is not resolved. hence this complaint for immediate action.

                      Faiz pasha
                      Advocate [protected]
                      Mar 28, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 23, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 21 February 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Akanksha Singh
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        J
                        jaishree guptaa
                        from Mumbai, Maharashtra
                        Feb 21, 2017
                        Resolved
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                        Resolved

                        Address: 560099

                        Hello All,

                        i am keep calling no one is replying, to us whome should i contact

                        @Nodal officer - We took a corporate airtel connection and from day one we are struggling with the connection timeline, IP's and with the billing, there service has been pathetic. Being a corporate i atleast seek some better resolution and service. Please help.

                        Regards,
                        MSB
                        ___________________________________________________________________________
                        Maninder Singh
                        Human Resource Generalist, India
                        Schweitzer Engineering Laboratories, Pvt Ltd.
                        Plot No. 166 | 5th A Cross Bommasandra Industrial Area | Bommasandra |
                        Bangalore| Karnataka | INDIA | Tel: [protected] | Desk: +[protected] | www.selinc.com
                        Making Electric Power Safer, More Reliable, and More Economical®
                        ___________________________________________________________________________
                        Disclaimer:
                        THIS EMAIL MAY CONTAIN CONFIDENTIAL OR LEGALLY PRIVILEGED MATERIAL. IF YOU ARE NOT THE INTENDED RECIPIENT, PLEASE DELETE THIS EMAIL AND NOTIFY THE SENDER. THANK YOU.

                        From: Maninder Singh/SEL
                        To: collection data
                        Cc: Deva Kumar E, "[protected]@selinc.com", Prasad K
                        Date: 02/08/2017 04:30 PM
                        Subject: RE: Extra Billed paid- receipt on papper less amount

                        Please find the details below

                        Invoice No. KK_035_Nov2016

                        Account No. / Circuit ID_ 9411464

                        Bank Name_ Citibank

                        UTR No./Reference No._ CITIN[protected]

                        Transaction Date_ 25th Nov 2016

                        Amount _Rs.175875/- TDS @ 10%

                        Regards,
                        MSB
                        ___________________________________________________________________________
                        Maninder Singh
                        Human Resource Generalist, India
                        Schweitzer Engineering Laboratories, Pvt Ltd.
                        Plot No. 166 | 5th A Cross Bommasandra Industrial Area | Bommasandra |
                        Bangalore| Karnataka | INDIA | Tel: [protected] | Desk: +[protected] | www.selinc.com
                        Making Electric Power Safer, More Reliable, and More Economical®
                        ___________________________________________________________________________
                        Disclaimer:
                        THIS EMAIL MAY CONTAIN CONFIDENTIAL OR LEGALLY PRIVILEGED MATERIAL. IF YOU ARE NOT THE INTENDED RECIPIENT, PLEASE DELETE THIS EMAIL AND NOTIFY THE SENDER. THANK YOU.
                        Apr 11, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 26, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 21 February 2017.

                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Akanksha Singh
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Mar 08, 2017
                        Airtel Customer Care's response
                        Dear Mr. Guptaa,

                        This is with reference to your post dated 21 February 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Karishma Chauhan
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          J
                          Jaswant Das
                          from Delhi, Delhi
                          Feb 21, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110010

                          They are saying i m continuesly calling on a number mentioned in my bill but in real i didn't done a single call on that number.. Airtel is saying i m calling continuesly in 4 to. 50 times in a day on that specific number but in real i have more then 20 times from the same number or other number but us number par koi call uthata hi nahi kaise possible sara sara din us number par mere phone se calling ho rahi hai or agar mai real mai bi karta hun to koi uthata nahi its a clear fraud jo airtel mere sath kar raha hai same sms ho rahe hai switch off numbers par even maine handset hi change kar ke dekh lia ...
                          Please help...
                          Mar 28, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 22, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 21 February 2017.

                          We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Anil S.
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Feb 25, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 21 February 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Anil S.
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            J
                            jayshahbharti
                            from Bhubaneshwar, Odisha
                            Feb 21, 2017
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu, 600008

                            My name is jayprakash bharti and i had not got refund for my airtel broadband connection and from past 2 months not getting proper response from mail conversation to appellate. [protected]@in. airtel.com. details are given below:
                            Caf. no. tnpc902750
                            A/c. no. [protected]
                            Ref. no.[protected]on 5th feb 2017)
                            Ref. no.[protected]on 12th feb 2017)

                            Kindly please solve my problem asap...
                            Mar 29, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Feb 21, 2017
                            Updated by jayshahbharti
                            My contact no. is [protected]
                            Verified Support
                            Feb 22, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 21 February 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Anil S.
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              S
                              shank a
                              from Delhi, Delhi
                              Feb 21, 2017
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                              Address: New Delhi, Delhi, 110018
                              Website: airtel

                              Hi I m kulwinder my mobile no [protected] has been deactivated as I was abroad as it was inactive for more than 6 months the no is very important for me pls reactivate it, it a humble request..i was not in india so wasn, t able to use it I have been using this number for years.customer service says it is still temporary deleted.
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                                S
                                Siddhant Irpenwar
                                from Mumbai, Maharashtra
                                Feb 20, 2017
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                                Dear Sir,

                                I would like to inform you that I have lost my lifetime airtel prepaid sim card no [protected] today evening.Hence, request you to do the needfull to block the sim as soon as possible to prevent misusage of it.
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                                  S
                                  Shail2381
                                  from Gwalior, Madhya Pradesh
                                  Feb 20, 2017
                                  Resolved
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                                  Resolved

                                  Address: Ratlam, Madhya Pradesh, 457001

                                  Both recharges were failed but still 246×2=492 ruppes not refund.
                                  1) Rs.246.0 online recharge of Airtel mobile [protected]; txn ID[protected] has failed due to a technical issue. Refund will be processed within 7 working days.
                                  2) Rs.246.0 online recharge of Airtel mobile [protected]; txn ID[protected] has failed due to a technical issue. Refund will be processed within 7 working days.
                                  Mar 31, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 21, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 20 February 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
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                                  Verified Support
                                  Feb 26, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 20 February 2017.

                                  We tried calling you multiple times to get additional details to enable us to address your concern.

                                  However, there was no response.

                                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                    N
                                    Nishok Varshaan
                                    from Bengaluru, Karnataka
                                    Feb 20, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560021

                                    Hi,

                                    I would suggest others and myself to go for any other network but airtel after receiving my feb bill from airtel. They get some magic numbers and just charge customers. I had been in roaming from past 1 year but this time when i visited for NCR region. I receive a huge bill of 1300+. with 498 rs for roaming outgoing where as every corporate plan will have this same as home circle. This is not first time. Happened same with my last 4g dongle, I had to fight for atleast 7-8 months to get it resolved. I will not pay any bill until this is resolved.

                                    My details-
                                    PH - [protected]
                                    Mar 31, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 24, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 20 February 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      R
                                      rraghu1989
                                      Feb 20, 2017
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh, 500070
                                      Website: www.airtel.in

                                      Hi there, I have been using my airtel number [protected] from last one year. Recently I have been to UK for my company business trip. I have not used any data there but Airtel has charged me 13000rs towards international data roaming charges. I spoke to their customer support team and appellate teams many times but couldn't get any response from them. One guy from airtel called me one day that he is from settlement department from aritel and asked me to pay 4000rs and also asked me to give him Rs 2000 in hand in order to waive off the remaining bill. I gave him 1500 rs in cash and 500 rs later transferred just to make sure that I have proof of sending money to him with respect to bill waiver. But that guy (Shiva kumar) hasn't responded from there.

                                      This is very ridiculous that Airtel is charging its customer fake charges and also hiring persons who does this sort of illegal activities.

                                      I want my money back.
                                      Apr 1, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 01, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 20 February 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Anil S.
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        A
                                        ari12323456
                                        from Chennai, Tamil Nadu
                                        Feb 20, 2017
                                        Resolved
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                                        Resolved

                                        Address: 600002
                                        Website: airtelonlinerefund.com

                                        I have requested for airtel land line with broad band connection,
                                        I have submitted the proof and gave cash of Rs.2100,
                                        They said the amount will be deducted for 1st three month bill,

                                        I waited for 3 weeks, I gave complaint which was not solved,
                                        i wrote mail to [protected]@airtel.com
                                        Complaint number :[protected]

                                        Since i haven't received any proper reply, i wrote to appellate.[protected]@in.airtel.com

                                        They convinced it will be done in a week time, no use .

                                        Later i lost my patience, i shoutedand said i dont want your connection i want my money back .
                                        They asked me to raise online refund request the same i din, till date i haven't received any reply .
                                        Ticket number :AOR8a5f66

                                        Arivazhagan
                                        [protected]
                                        [protected]
                                        Mar 23, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Feb 20, 2017
                                        Updated by ari12323456
                                        I have requested for Refund of the amount which i have paid Rs.2100
                                        still i haven't got any feedback
                                        I wrote to nodal, Appelleate level
                                        Every day some person will be calling to update me that the issue will be solved, not happen at any time

                                        Airtel complaint number : [protected].

                                        Even i have wrote all levels, no response

                                        Arivazhagan
                                        [protected]
                                        Verified Support
                                        Feb 20, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post, dated 20 February 2017.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Akanksha Singh
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Feb 20, 2017
                                        Updated by ari12323456
                                        am tired hearing all these stories, am not your boss to hear all your excuses, am your customer, i want the status about payment, a prompt date when i will get my money back .
                                        Verified Support
                                        Feb 20, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post, dated 20 February 2017.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Akanksha Singh
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Feb 20, 2017
                                        Updated by ari12323456
                                        i got call from[protected] seeking my account details . that idiot asked my credit card number with my expiry data, whats happening ??, am not a fool here !! sitting here to watch all you fraudulent games. you will face me legally .
                                        Verified Support
                                        Mar 25, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 20 February 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Karishma Chauhan
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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